wifi quality sometimes good, sometimes not

the bed was comfortable and it's pet friendly

we appreciated the free gated parking for our rental

the room and the kitchen area are very clean

we could use the (basic) kitchen to prepare lunch for our day trip

wifi was rationed

wifi didn t reach our room.

and they definitely need to approve the wifi

very nice stsff and free purified water station, and secure parking

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

the dog also cried in the evening so i sat next to him and pet him for a while

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

central el remate so everything i needed was nearby and he had laundry service

wifi, easy access

there is no estable wifi signal

wifi does not reach the back rooms in their property

great parking for our motorcycle

they have a restaurant but i am a picky eater and although there was no guest kitchen they still offered us a

no kitchen so wouldn't be a place where i'd stay longer but they do have food options.

excellent bar and cafe with a good menu

wifi was slow and there was not a claro booth nearby to get hotspot data

unless you need to work online wifi in whole region may not good all good

garden restaurant and bar area like a sort of tropical forest bathing

the entrance to the parking is a bit tough if you don t have a 4x4 vehicle, but that s it!

there is no wifi in the room, the mattresses on the bed are very uncomfortable, we woke up with back pain, the

nothing, only improvement could be wifi in the rooms.

wifi didn t reach to room but that wasn t an issue, it s in the main reception area with lots

had a car and it was not clear how to access the hotel from the parking lot

only wifi in the reception/restaurant area, which is not so much of an issue (it's vacation after all)

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

they did allow us to change a bit of the menu for the kids, so that solved the problem with my very-picky-eating

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

location overlooking the lake and with great layout for pool and docks to swim in the lake

breakfast and dinner are provided and very good pool was cleaned daily

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was

we couldn t put things on our bill for instance, the wifi in the room was not ok

bar near pool, lots of steps but rides offered if needed

wifi does not work and for an hotel pretending to be of high level and with that price is a non

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

incredible property. bikes, gym, kayaks, monkeys, pool, private hot tubs , comfy bed, good food

the staff where excellent, rooms spacious and very comfortable, a great gym for a small hotel and just a nice

o gym

exquisite view and pool and food

restaurant bar prices in the high side

the pool was not balanced culote related, so the eyes burnt and the flavour was bad

i also likes the little bar of soap that they provided

the rooms are of a high standard and the restaurant and bar are excellent

had a little trouble connecting with wifi but the staff resolved the problem professionally and efficiently with

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

wifi was very slow, which made planning the next steps in our trip difficult

and (21st century problems) the wifi is not great in the rooms

it doesn't have a restaurant, but it does have a kitchen and free coffee

kitchen wasn't usable

the lake from the shared patio, good water pressure, wifi and hot and cold filtered water

wifi does not works everywhere

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

wifi did not work in my room -- too much masonry

wifi and hot water didn t work

wifi worked really badly or not at all

cell-phone was ripped off/stolen by one of the two shuttle drivers in santa elena, so just watch your belongings

everything but the wifi

wifi was terrible

wifi worked great during my entire stay

wifi was weak in the room we stayed in but great on the terrace closer to the router

breakfast was delicious and colorful

the wifi is strong if you are downstairs, in the common area, or if the bed is closer to the door

great breakfast, and especially the fresh fruits! wonderful staff!

windows of my room were next to the kitchen, was noisy evening time until 10p

the waiter didn't know and didn't ask in the kitchen

common area/kitchen would be appreciated

lockers in the dorm, no key to actually close the door, no kitchen, no water available to guests

the showers are good and the guys did our laundry in under 24hours

laundry service is very expensive (50q per loads vs 15q in antigua) and they used the dryer

good wifi, great location, comfy room.

this happened twice, and we were not able to do laundry at the hotel as well as ac and shower going out due to

the wifi was a bit slow at times, but apart from that everything was perfect during our stay.

given the hot weather of flores, the swimming pool is ideal, and rooms have air conditioned

wifi be prepared to pay a little more if you want to do the early tours to tikal or for transfers

wifi works well

wifi not so

up in the bar i sat on 3 broken chairs before i could sit on one

wifi wasn't that great at times and i brought it to their attention, but it seems they did not do

while the wifi was good in the room, it didn't seem to reach the roof top terrace

the wifi signal was fine and internet was ok

staff don t speak english but this wasn t a problem. very slow wifi.

wifi, staff involvement, tour prices

to catch wifi you have to go to the lobby or the main terrace by the stairs

the hotel is right by the water and has a bar and resto on the top floor

had some problems with wifi and water, but the personal there help me to solve them.

cheap, comfortable and safe place, nice and clean rooms and good wifi.

nice couches to sit on outside room where wifi signal stronger

- wifi could have been stronger

weak wifi, microwave not working in the kitchen

big room with pretty good wifi and our had a small cute balcony, bed comfy, good location.

staff went above and beyond and allowed early check in which was very helpful and amazing

pool and lake view

the pool is too small

they do have a small gym which isn t by the restaurant but by the rooms

location was good, nice pool and view of lake

last but not least we missed an internal laundry service

the free shuttle to the airport is very

a little noisy from fireworks and kitchen noise but will depend on location of your room

although the pool was small, our kids enjoyed it

rooftop pool with great views

good wifi, although occasionally the power briefly went out

they offered laundry and it smelled really good

room was very spacious, clean with comfortable beds, well maintained furniture, fittings and good wifi connection

very clean wifi was good nice views

reception staff was very nice, they helped us arrange a shuttle to tikal (big bus with air con, perfect transport

air conditioning, wifi and location

good wifi in the room

the wifi worked well. i thought the price is good. but now i know it was too high.

the hotel did not have a kitchenette as advertised (desk guy said,

very weak, intermittent wifi, no hot shower

wifi may as well not have existed, pretty disappointing in this day and age.

wifi slow in the room

the location was great and they offered a free shuttle to the airport

- good wifi, location, beds, restaurant, staff, water pressure, cleanliness, attractive, roof terrace,

was a bar that played quite loud music nearby which you could hear in the room

room was great, pool was great , staff very friendly and super helpful

wifi did not work in the rooms and only worked sporadically in the courtyard

the pool was great as well for cooling down

the pool was a lovely respite after some 40 degree days and it was well kept

hotel with pool for family with small kids

bar & restaurant within the hotel with daily happy hour

the tv did not seem to have cable. the wifi was spotty at times.

wifi when they eventually got it working for us in the room was good

room was very small, and the wifi did not work for a long portion of the time

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great view of lake

friendly and helpfull owener and stuff, good location, big and comfortable bed, laundry in house

it s very handy as the place has a laundry

laundry is provided with minimum

search instead for laundry

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

were in an apartment with a kitchen which had frying pans but no hob

laundry very expensive in a country that everyone charges per lb they charge per item

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart

the restaurant and the bar were good, with a nice view of the lake and sunset

suggest that in the page should be indicated that all the social areas are not working but the pool

they have an indoor and outdoor pool as well as gated parking

they have an indoor and outdoor pool as well as gated parking

there is a secure parking lot next to the hotel

pool stagnant and the internet was slow.

good location and pool

the wifi sucks,we barely had internet access while in our room,we had to stay in the waiting area

had a bar in front of the hotel, so it was really noisy every night until very late

could hear bar music throughout the hotel, this was fairly okay for us as our room was on the far side, but if

there is a small pool which we enjoyed swimming in and lounging around

the pool was out of action for over two days

very little parking space

staff helpful to get us parking for our car

parking is a hassle, requiring special logistics and interaction with the staff

the elevator was not on duty and the parking is at a side from the hotel and unattended.

kitchen was not clean when we got in

the wifi did not reach our bedroom at all.

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the

location is central, clean, the beds were comfortable, the pool the kids loved, good air

there were no top sheets or blankets on a few of the beds, due to ac kids got cold

pool was

breakfast had 5 choices available which were tasty

the pool and the view is beautiful

late check out was also welcome

very low parking slot place, and not very convenient

the only good thing was the air conditioning and wifi

wifi only available in the main lobby and even then pretty spotty

the place lacks in cleanliness and the wifi was weak

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

no wifi

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

pool poor

swimming pool was small but luckily we enjoyed swimming in the lake

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of

the so called infinity pool is a very small pool and was not very inviting

better wifi conection and warm watter in the bath room

they have a nice pool and plants everywhere

lovely decor. welcoming helpful staff. nice food. hot shower. big bed. great breakfast.

offered us free breakfast

the front desk helped coordinate tuk tuks, and the restaurant had a wonderful breakfast

nice modern design. the parking was easy to use

secure parking

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

room was clean enough and did the job. parking was secure behind locked gates.

breakfast was good, a decent choice served in a nice little seating area undercover pool was great at the end

the pool was amazing

parking lot inside and included

it has parking

we enjoyed swimming in the lake and in the beautiful pool

breakfast is very good and we had 2 delicious dinners as well

pool is awesome

lovely pool and a great open plan restaurant and bar area

the spa is also excellent- the chocolate massage was one of the best massages i have had

the pool area with a bar and a floodlit at night, jungle view platform was superb

pool is small but fine for little kids

pool is small but fine for little kids

we saw parrots, heard howler monkeys, had delicious food, enjoyed the pool after sweaty hikes

convenient, comfortable beds, friendly staff, late check out, reasonable restaurant; great

no wifi in hotel rooms

wifi kind of slow

was impeccable and the staff had plenty of advice for us which was greatly welcomed - as was the late check out

wifi in rooms, but the restaurant area mostly works

staff not nice, food is disgusting price are high located on a parking lot