wifi quality sometimes good, sometimes not

the bed was comfortable and it's pet friendly

we appreciated the free gated parking for our rental

the room and the kitchen area are very clean

we could use the (basic) kitchen to prepare lunch for our day trip

wifi was rationed

wifi didn t reach our room.

and they definitely need to approve the wifi

very nice stsff and free purified water station, and secure parking

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

wifi in room didn't work as we were farthest room from the office but we were warned when booking

only a kitchen is missing, to be perfect.

they have a restaurant but i am a picky eater and although there was no guest kitchen they still offered us a

no kitchen

girls working at the reception and in the kitchen are not the most welcoming and smiley people, but they will

great location. friendly staff. good wifi. excellent food. peaceful and quiet.

we didn't have wifi at our house, but that is just a small detail.

wifi, open air shower, nino

have a good wifi system, however while i was there

excellent bar and cafe with a good menu

weather :) no wifi in the rooms and be prepared to climb some stairs to get to this beautiful place

had a car and it was not clear how to access the hotel from the parking lot

the parking situation could be better.

secure parking for our rental car was a plus

bathroom detached. parking not close to room. lots of stairs to get to the property

breakfast and dinner is included, you get what is cooked

there is a small gym on site, right by the water, and kayaks to use

location overlooking the lake and with great layout for pool and docks to swim in the lake

the pool needs some care as it looked like a stagnant mosquito-breeding ground and did not look usable

the room was super comfortable, and the food for dinner and breakfast delicious

warm pool to swim in and good enough hot tub

we couldn t put things on our bill for instance, the wifi in the room was not ok

wifi does not work and for an hotel pretending to be of high level and with that price is a non

breakfast buffet on sunday was very nice

bar near pool, lots of steps but rides offered if needed

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

o gym

but this was not really an issue because they let us use the spa pool instead for free, plus there is the hot

exquisite view and pool and food

also the premises are very beautiful, nice pool with a view on the lake, breakfast is very good and we really

on the lake was magical, the room fantastic, the staff were lovely, the food great, especially breakfast

had a little trouble connecting with wifi but the staff resolved the problem professionally and efficiently with

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

pool towels available room service is not extra

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

pretty pool area but unfortunately never had time to use it

pool is nice

the wifi didn't work in our room

the only thing the hotel needs is lounge chairs around the pool.

the pool the view and location

wifi connection is poor

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

breakfast at property, generally a bit expensive and the claimed airport shuttle was not provided on way out

wifi worked great during my entire stay

wifi doesn t work really good.

location, clean, nicely decorated, great breakfast

great breakfast

windows of my room were next to the kitchen, was noisy evening time until 10p

breakfast was delicious and colorful

excellent wifi

good wifi, great location, comfy room.

wifi a bit patchy but overall pretty good

laundry service is very expensive

othet guests had troubles with the laundry

wifi was good

only hard part was parking due to the road next to the inn being on a very steep and rocky hill

pool is small, more for little kids

wifi is also very poor

miguel where the hotel is could be bothersome after hours especially if you are travelling with kids and safety

family, although a bit of a challenge finding his place he met us outside and guided us up to parking, the best

quick laundry facilities at a decent price

wifi is a bit hit and miss

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

it has good wifi, does offer free water (although it s ozone and tasted a bit weird), and on a nice day the

up in the bar i sat on 3 broken chairs before i could sit on one

had some problems with wifi and water, but the personal there help me to solve them.

wifi, staff involvement, tour prices

great views from room, close to evening food market and early check in was very appreciated

wifi was bad, room was facing to a really noisy street (try to get the lake view rooms instead)

the staff were friendly & helpful, they have a laundry service which was same day & good value

cheap, comfortable and safe place, nice and clean rooms and good wifi.

wifi is spotty

staff was nice clean and tidy good wifi staff helped with lagguge fan worked just enough

- wifi could have been stronger

arrived early had arranged for early check in

the wifi signal was terrible in room 42 - you had to stand by the door to get any signal

wifi was either not working or very slow rooms are outdated and need some work

they do have a small gym which isn t by the restaurant but by the rooms

the pool is too small

staff went above and beyond and allowed early check in which was very helpful and amazing

lovely hotel in flores, staff were great, nice rooftop pool and bar

the kids loved the rooftop pool, the location was great for walking anywhere on the island, the room

huge comfortable bed w/huge pillows, flat screen tv, ac & ceiling fan, free wifi, hot shower & pvt bath

picked up by a complimentary shuttle, really fantastic driver

a little noisy from fireworks and kitchen noise but will depend on location of your room

great breakfast options

location, staff, cleanliness and great breakfast

near the love letters and easy walk to many restaurants and right near where all the excursion shuttles pick up

to several factors - our room (#206) was right next to the cleaning crew's room so we had towels, laundry and

wifi functional

the wifi worked well. i thought the price is good. but now i know it was too high.

the hotel did not have a kitchenette as advertised (desk guy said,

good wifi in the room

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

air conditioning, wifi and location

nice and helpful staff good restaurant amazing view good wifi and ac comfortable room and

landscape from the bar is absolutely incredible

wifi didn't work very well in our room but it did work well downstairs.

roof top terrace, sunsets from the bar spectacular

with a little investment it could have been a super rooftop wifi is

wifi did not work in the rooms and only worked sporadically in the courtyard

good location, clean and fantastic pool area.

hotel with pool for family with small kids

asked multiple times about the room wifi and later shared that the wifi is only in the public space, i hope that

the swimming pool and surrounding area is immaculate

location, the team are nice and pleasant, they offer you a lunchbox if you miss the breakfast, the pool is cool

location, nice rooms, good wifi

it has a little swimming pool to refresh with a bar where they make great pina coladas, from where you can

rooms were clean and the swimming pool by the lake was something special

bar & restaurant within the hotel with daily happy hour

laundry is provided with minimum

it s very handy as the place has a laundry

it is part of a laundry

search instead for laundry

owners also run laundry business, so that s convenient if you need to wash clothes

wifi can be a little sketchy depending on your room location at times but the restaurant/check-in

wifi works great

staff was friendly, and the airport shuttle was included and easily organized

the restaurant and the bar were good, with a nice view of the lake and sunset

excellent rooms and the facilites (toiletries, sewing kits) wifi was

great location, friendly staff, parking

i woke up with lots of rashes - rooms and the furnitures are bit old - wifi signal is so weak from the

there is a secure parking lot next to the hotel

was not a problem for us but you have to keep in mind that you can hear the music from the bar next door until

breakfast is poor and no choice given, you have to order adicional breakfast to get satisfied

- nice swimming pool - delicious breakfast - nice staff

if you're a light sleeper the noise from a bar will probably bother you, so bring ear plugs

the free breakfast was good and the staff are all very friendly

room was clean and nice. awesome view with private terrace. breakfast to go on early take out.

pool didn t look as inviting as photos

staff helpful to get us parking for our car

major drawback for me was no wifi in the room, which i needed for work

pool

parking is a hassle, requiring special logistics and interaction with the staff

with view on the pool, very clean and good furniture, - including a fridge in the room

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

the wifi was really bad and we could barely load anythihng

wifi was nonexistent in our room but not too bad downstairs in the restaurant but there was clearly

was ok the first day no parking, the nob from the shower was broken, the air conditioner only work very little

hotel and rooms were exceptionally clean and room service is very prompt

the pool time end at 9 pm

the wifi is terrible. i couldn t even get it to work in the reception area.

very nice service; very clean; good wifi service; lovely pool; view on flores

the common area is nice, with a pool and bar in front of the lake

the pool and the view is beautiful

no wifi

the place lacks in cleanliness and the wifi was weak

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

wifi only available in the main lobby and even then pretty spotty

the wifi worked well

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

the pool was green so we couldn t use it

pool poor

wifi and ac 10/10 working really well

can swim in the lake and use the onsite restaurant or pool facilities

better wifi conection and warm watter in the bath room

breakfast was very good and overall great for the cost

the swimming pool is great

the front desk helped coordinate tuk tuks, and the restaurant had a wonderful breakfast

secure parking on site

nice modern design. the parking was easy to use

secure parking

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

parking lot inside and included

could have had a cleaner bathroom near the pool, but everything else was pretty much perfect!

it's clean, the pool is nice

it has parking

room was clean enough and did the job. parking was secure behind locked gates.

breakfast was really nice

we enjoyed swimming in the lake and in the beautiful pool

breakfast

pool is awesome

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

the lodge (where you find the open restaurant, a bar and several sofa/armchairs where you can get wifi and work

there was no wifi in the rooms

carmen at the pool was fantastic and took such great care of our group

beautiful and convenient location with a lovely pool (good for little kids, too

the swimming pool was awesome, with a full service bar and restaurant

was impeccable and the staff had plenty of advice for us which was greatly welcomed - as was the late check out

across the parking lot for tikal national park

staff not nice, food is disgusting price are high located on a parking lot

poor wifi, but it's the jungle, so you can't really complain.

no wifi in hotel rooms