wifi didn t work 100% in our room

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night without any noise

saw hummingbirds, toucans, and monkeys from the bar area

excellent bar and cafe with a good menu

and seperate wifi for different areas

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

breakfast and dinner are provided and very good pool was cleaned daily

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

the food is great, the laundry service is cheap, and the showers have good water pressure and plenty of heat

it's a beautiful place by a lake that is like a giant natural pool

beds, patio, good shower, onsite parking, very good working aircon.

good location, private parking

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

the ac and wifi worked well

wifi was very good as well

wifi didn t reach our room.

very nice stsff and free purified water station, and secure parking

the secure parking for our car was a plus

wifi was rationed

they also offer a laundry service

breakfast was very good

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

warm pool to swim in and good enough hot tub

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

breakfast not included and sadly, bad coffee

we arrived pretty early from guatemala city

service is good, we enjoyed room service

noise of kitchen fan heard at the pool. included breakfast should be richer

the standard breakfast is a bit mean - in this category of hotel i don't expect fruit and bacon to be extras

but this was not really an issue because they let us use the spa pool instead for free, plus there is the hot tub in the

pool was large and fun for the kids, especially with the overhead water feature

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

the kids enjoyed the

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

the rooms are of a high standard and the restaurant and bar are excellent

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

wifi does not works everywhere

love this hotel wifi was good room was nice and clean staff was friendly eaven free tea and coffee at rezeption

the wifi didn't work in our room

but it was fine in the lobby, at the pool and in a small sitting area on my floor

location, clean, nicely decorated, great breakfast

great breakfast

breakfast was delicious and colorful

the breakfast was delicious and had a few options to choose from

breakfast

no wifi.

wifi a bit patchy but overall pretty good

q per loads vs 15q in antigua) and they used the dryer

wifi a bit slow

laundry service is very expensive

miguel where the hotel is could be bothersome after hours especially if you are travelling with kids and safety is paramount

kids free

i arrived with my three kids and had originally booked five days but my kids loved it so much we booked more and spent a

only hard part was parking due to the road next to the inn being on a very steep and rocky hill

kids loved the view, the pool and the lancha to get there

wifi is a bit hit and miss

it has good wifi, does offer free water

quick laundry facilities at a decent price

the wifi signal was fine and internet was ok

great wifi and a jetty across the road so you can just jump in a cool off

was a bar upstairs and a speaker with loud music just above my room

the hotel is right by the water and has a bar and resto on the top floor

the bar on top has a great view

the upstairs bar has a great view and a great vibe

great views from room, close to evening food market and early check in was very appreciated

arrived early had arranged for early check in

wifi didn t work well at the rooms, there wasn t a safe in the room, there was no place to hang

service in the side bar

they had some issues with laundry and we had to wait quite a while past 4pm for checkin

the rooftop bar was gorgeous. beds are very comfortable. staff very friendly.

although the pool was small, our kids enjoyed it

t plenty of others nearby) and there were a

had issues with wifi and fd helped right away.

the a/c and wifi

manuel organised our shuttle to tikal and our bus back to belize city

price extremely reasonable and very good wifi

the room was large and offered lots of space. the location was great. wifi worked well.

air conditioning, wifi and location

the wifi worked well. i thought the price is good. but now i know it was too high.

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

very weak, intermittent wifi, no hot shower

only negative thing i can say is that there is a noisy bar/nightclub near that kept me from sleeping well

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

close to bar and restaurants but not so close to keep you awake just perfect

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an oversized golf cart

staff went above and beyond and allowed early check in which was very helpful and amazing

the pool is too small

they do have a small gym which isn t by the restaurant but by the rooms

i like the facilities, they were awesome, the pool and the amenities are nice.

location was good, nice pool and view of lake

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

good location, clean and fantastic pool area.

the laundry service next door delivered our laundry to the hotel reception

we loved the pool, it was clean and a very comfortable temperature

the pool was a lovely respite after some 40 degree days and it was well kept

there was an odour of sewer in the pool area.

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then asked for money

they only serve breakfast. but it's super easy to find restaurants nearby.

pool and hotel

the complimentary breakfast menu should have one more option. not only what was offered.

laundry is provided with minimum

it’s very handy as the place has a laundry

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

owners also run laundry business, so that’s convenient if you need to wash clothes

meanwhile they're running full time commercial, very busy laundry on the ground

pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

swimming pool

nice room, nice view, nice pool, staff were excellent!

we had lots of fun in the pool as well

the wifi is also super spotty which made working from the room impossible

pool was a little dirty, wifi was very slow

pool was a little dirty, wifi was very slow

there were no top sheets or blankets on a few of the beds, due to ac kids got cold

the wifi was really bad and we could barely load anythihng

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

pool poor

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

the pool was green so we couldn t use it

the pool

the so called infinity pool is a very small pool and was not very inviting

the breakfast was also very yummy and served in a lovely ambiance

a beautiful clean facility, with great staff. a good breakfast.

very nice hotel, friendly service, good breakfast and food in the restaurant

the swimming pool is great

breakfast was very good and overall great for the cost

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

breakfast was really nice

lovely pool and a great open plan restaurant and bar area

clean and relaxing part of the lake with direct water access and comfortable beds around the pool

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

pool is awesome

enjoyed sitting at the bar for dinner

fabulous pool which is open till late, amazing papas fritas

location inside tikal where you can see from the pool toucans and spider monkeys (as in tikal national park)

convenient, comfortable beds, friendly staff, late check out, reasonable restaurant; great

pool was amazing after a day walking tikal ruins

across the parking lot for tikal national park

loved the bar and happy hour

the wifi worked all the time in my room

convenient for visiting tikal archaeological site next door. safe parking. friendly staff.

wifi kind of slow