carmen at the pool was fantastic and took such great care of our group

the staff seemed to add up my tab at the bar and restaurant incorrectly and accidentally overcharge me

the lodge (where you find the open restaurant, a bar and several sofa/armchairs where you can get wifi and work) is beautiful and is a few meters

the pool area with a bar and a floodlit at night, jungle view platform was superb

cute, very clean rooms with modern facilities and a great bar and restaurant

wifi in rooms, but the restaurant area mostly works

limited hours for wifi and electric

across the parking lot for tikal national park

the wifi worked all the time in my room

staff not nice, food is disgusting price are high located on a parking lot

wifi, open air shower, nino

excellent bar and cafe with a good menu

wifi didn t work 100% in our room

o managed provisorily the guesthouse) was so kind and helpful,

have a good wifi system, however while i was there

very nice stsff and free purified water station, and secure parking

private parking was a bonus. staff were very helpful and efficient.

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

it provides free parking and very decent wifi

our room was clean and quiet, and as a bonus, we could generally get wifi, although this was stronger in the restaurant/reception area

the ac and wifi worked well

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

wifi didn't well in the room, but that didn't matter as it worked perfectly from the hammock

parking was convenient

breakfast was very good and energetic enough for some great walking among the mayan temples

the breakfast and dinner are delicious and served in good portions

good food and breakfast

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

the room was super comfortable, and the food for dinner and breakfast delicious

if you are leaving early to go to tikal, they pack small breakfast boxes to go

bar near pool, lots of steps but rides offered if needed

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

the food they serve for breakfast and dinner are tasty and organic

my massage at the spa was just ok

wide variety of delicious breakfast selections. coffee was exceptional!

o gym

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

the standard breakfast is a bit mean - in this category of hotel i don't expect fruit and bacon to be extras

i personally didn’t like that there was no self service laundry

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

i also likes the little bar of soap that they provided

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

very friendly staff; nice little paths around, great pool and restaurant

rattling and making noise outside peoples room shortly after 7am kinda annoyed me, wifi didnt reach rooms but no big deal

unfortunately the staff lost a bag handed over with the laundry

the showers are good and the guys did our laundry in under 24hours

wifi a bit slow

good wifi, great location, comfy room.

pool is nice

pool was a bit murky

love this hotel wifi was good room was nice and clean staff was friendly eaven free tea and coffee at rezeption

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

loved our stay here, the food, and facilities

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

the bar on top has a great view

bar on the rooftop

the upstairs bar has a great view and a great vibe

the food was less than desirable but the bar tenders were amazing and fun and always making wonderful drinks

also our room had a bar next door but it got quiet before midnight

though it s ozone and tasted a bit weird), and on a nice day the

quick laundry facilities at a decent price

the wifi signal was fine and internet was ok

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned from our day trip to tikal

great breakfast, and especially the fresh fruits! wonderful staff!

breakfast was delicious and colorful

the breakfast was delicious and had a few options to choose from

quaint, clean, lovely staff (especially hans) and a wonderful breakfast that you order from the menu

but delicious breakfast, super clean, ac in the room, personal was super attentive and nice hans helped me so

arrived early had arranged for early check in

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

the pool

the so called infinity pool is a very small pool and was not very inviting

the pool was green so we couldn t use it

wifi and ac 10/10 working really well

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an oversized golf cart

free shuttle to the airport on our departure

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

amelia was in good walking distance of shops, the community center (watched kids play basketball in the evenings after dinner) and the bakery for early morning coffee

roof top terrace, sunsets from the bar spectacular

they had some issues with laundry and we had to wait quite a while past 4pm for checkin

great room service. good food. comfy.

and the pool was very refreshing after a long day in the sun

very nice hotel in the centre of flores, rooms were good, decent wifi.

wifi didn t work well at the rooms, there wasn t a safe in the room, there was no place to hang

very weak, intermittent wifi, no hot shower

the wifi worked well. i thought the price is good. but now i know it was too high.

good wifi in the room

air conditioning, wifi and location

the room was large and offered lots of space. the location was great. wifi worked well.

add to that a really good restaurant with exceptional breakfast

breakfast was really nice

good wifi complimentary water attentive staff quiet cabins very good reception staff

erything is made to order, no buffet), and the most helpful and friendly staff you can

clean and relaxing part of the lake with direct water access and comfortable beds around the pool

staff was amazing, early check in, we could leave our luggages at their hotel, hot water, fast internet, comfy bed,

laundry service wasn t working while i was there

very clean wifi was good nice views

exceptional speedy wifi within our stays in guatemala

t plenty of others nearby) and there were a

the complimentary breakfast menu should have one more option. not only what was offered.

breakfast was terrible (you are only allowed a set breakfast of dry pancakes if included in your

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

clean shower with good shower pressure the swimming pool

great location with air conditioning, top quality beds and free shuttle to the airport

i like the facilities, they were awesome, the pool and the amenities are nice.

they do have a small gym which isn t by the restaurant but by the rooms

pool and lake view

staff went above and beyond and allowed early check in which was very helpful and amazing

the pool is too small

and well maintained hotel structure, courtyard and pool

the swimming pool and surrounding area is immaculate

hotel with pool for family with small kids

room was great, pool was great , staff very friendly and super helpful

the staff are friendly and helpful. the pool and garden area are well maintained.1

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd floor

swimming pool

with view on the pool, very clean and good furniture, - including a fridge in the room

the pool was out of action for over two days

pool

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

staff were helpful, wifi worked well, it was extremely clean

also secure parking is available if you are driving in with a rental car

the wifi did not reach our bedroom at all.

location is central, clean, the beds were comfortable, the pool the kids loved, good air

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking