wifi kind of slow

perfectly located to visit the ruins, parking good as was the road in

convenient for visiting tikal archaeological site next door. safe parking. friendly staff.

staff not nice, food is disgusting price are high located on a parking lot

was impeccable and the staff had plenty of advice for us which was greatly welcomed - as was the late check out

weak wifi

convenient, comfortable beds, friendly staff, late check out, reasonable restaurant; great

extortionate laundry prices - and clothes came back late and not very clean

the wifi was working in our room despite we were told that it only works at the pool and the

pool is small but fine for little kids

and seperate wifi for different areas

good parking space in safe location close to the rooms

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night

excellent bar and cafe with a good menu

garden restaurant and bar area like a sort of tropical forest bathing

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

just that the wifi doesn't reach some of the rooms.

the wifi worked well in the restaurant and on the porch but did not work inside the room

strong wifi in common area

wifi was good

there is no wifi in the room, the mattresses on the bed are very uncomfortable, we woke up with back pain, the

nothing, only improvement could be wifi in the rooms.

wifi didn t reach to room but that wasn t an issue, it s in the main reception area with lots

had a car and it was not clear how to access the hotel from the parking lot

only wifi in the reception/restaurant area, which is not so much of an issue (it's vacation after all)

the secure parking for our car was a plus

private parking was a bonus. staff were very helpful and efficient.

very nice stsff and free purified water station, and secure parking

wifi didn t reach our room.

it provides free parking and very decent wifi

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants (cahui

common kitchen and the access to the lake are just other pluses

lovely room and great shared kitchen

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

the room and the kitchen area are very clean

breakfast and dinner included in the room rate is such a good idea as even though they are some

the easy driving to tikal and yaxha parks, and the free overnight parking

breakfast and dinner are provided and very good pool was cleaned daily

food was great, two course breakfast and three courses dinner

pool was not clean or operational the day i arrived

good secure parking

no wifi, no hot water, dirty

the dog also cried in the evening so i sat next to him and pet him for a while

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

no wifi

were quite far from the main building, so the wifi did not reach our room

the bar area by the pool is not staffed and you either have to call the restaurant from a phone or walk

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was

we couldn t put things on our bill for instance, the wifi in the room was not ok

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

the staff where excellent, rooms spacious and very comfortable, a great gym for a small hotel and just a nice

you can go see monkeys, swim on the pool, kayak, bike on the property

exquisite view and pool and food

only thing i did not like were the prices of services at the spa and laundry

also the premises are very beautiful, nice pool with a view on the lake, breakfast is very good and we really

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and

they also have a swimming pool and a very good restaurant

the rooms are of a high standard and the restaurant and bar are excellent

the kids enjoyed the

at least, you can ask at the bar we did complain and got an acceptable resolution, however nothing said from

no wifi.

wifi was not working a lot

the showers are good and the guys did our laundry in under 24hours

lockers in the dorm, no key to actually close the door, no kitchen, no water available to guests

they don't have a kitchen, and there are only 3 or 4 other restaurants nearby, with basically the same menus

wifi was very slow, which made planning the next steps in our trip difficult

and (21st century problems) the wifi is not great in the rooms

no wifi at all

clean practical common kitchen

staff is good, very clean, good location, nice shared patio and shared kitchen.

location is fine and wifi works well

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

the only thing the hotel needs is lounge chairs around the pool.

pool is nice

the wifi did not worked

cell-phone was ripped off/stolen by one of the two shuttle drivers in santa elena, so just watch your belongings

free airport shuttle is also a great add-on

everything but the wifi

and airport shuttle were handy, the ability to use the pool in another one of their properties was

100q for a 10 minuet taxi back to the airport due to not wanting to leave for the airport at the shuttles

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

the food was less than desirable but the bar tenders were amazing and fun and always making wonderful drinks

wifi is not great

the staff were friendly & helpful, they have a laundry service which was same day & good value

great views from room, close to evening food market and early check in was very appreciated

wifi is very weak in most parts of the hotel

great wifi and a jetty across the road so you can just jump in a cool off

the wifi didn't work properly on my computer/phone

quick laundry facilities at a decent price

wifi

location, water refill, laundry, friendliness of the staff though no english....

the wifi is strong if you are downstairs, in the common area, or if the bed is closer to the door

location, clean, nicely decorated, great breakfast

the bathroom also faces the kitchen and there is a very strong kitchen smell in the morning

excellent wifi

but delicious breakfast, super clean, ac in the room, personal was super attentive and nice hans helped me so

- wifi could have been stronger

wifi is spotty

arrived early had arranged for early check in

marcella is amazing ud83dude09 good value and wifi

big room with pretty good wifi and our had a small cute balcony, bed comfy, good location.

swimming pool was small but luckily we enjoyed swimming in the lake

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good

the pool was green so we couldn t use it

can swim in the lake and use the onsite restaurant or pool facilities

the so called infinity pool is a very small pool and was not very inviting

were not informed that we can get a shuttle to the airport we took tuk tuk whilst other guest got

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an

amelia was in good walking distance of shops, the community center (watched kids play basketball in the evenings

there is a rooftop area that seems to have a bar but this was closed for refurbishment at the time of our visit

great room service. good food. comfy.

the kids loved the rooftop pool, the location was great for walking anywhere on the island, the room

it could have been more consistent as we had to send food back to the kitchen multiple times

also the location and the fact that they offer airport shuttle

wifi could be better for that room.

air conditioning, wifi and location

very weak, intermittent wifi, no hot shower

good wifi in the room

the room was large and offered lots of space. the location was great. wifi worked well.

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

we enjoyed swimming in the lake and in the beautiful pool

pool is awesome

continental breakfast was rather too small, we had to order second one.

the included breakfast was absolutely delicious and gave us the perfect start to our day

clean and relaxing part of the lake with direct water access and comfortable beds around the pool

breakfast was included and was delicious, with plenty of choice, and although there was no bar you

were able to get the tour to tikal and shuttle to belize cheaper than through the hotel (we booked directly

breakfast included was great, it added great value to my stay as it was one aspect of my trip i did

great breakfast options

they offered laundry and it smelled really good

hotel, i asked how much to take us to the sunrise balloon ride and to take us to the ruins after breakfast but

room was very small, and the wifi did not work for a long portion of the time

pool but it can get a bit busy

advertise shuttle service, but charged more than double of a regular taxi from the airport

beds, location, pool was a saviour from the heat, breakfast included and shuttle to/from the airport

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

were kiddos that monopolized the pool ud83dude04 def not the hotels fault but you seriously couldn t even be

we had a misunderstanding with the hotel shuttle from the airport

staff was friendly, and the airport shuttle was included and easily organized

breakfast is poor and no choice given, you have to order adicional breakfast to get satisfied

there is no free shuttle, we had to pay; the gym is not working, all 3 machines there are not working, there

gym no drinking water refills extremely run down very loud air conditioning two staff members

the parking was limited.

did not offer breakfast

disco bar opposite played loud music each night we were there until 1pm. so no sleep.

the free breakfast was good and the staff are all very friendly

swimming pool not clean

if you're a light sleeper the noise from a bar will probably bother you, so bring ear plugs

had a bar in front of the hotel, so it was really noisy every night until very late

better wifi conection and warm watter in the bath room

wifi was either not working or very slow rooms are outdated and need some work

they do have a small gym which isn t by the restaurant but by the rooms

the pool is too small

location was good, nice pool and view of lake

staff went above and beyond and allowed early check in which was very helpful and amazing

the pool was a lovely respite after some 40 degree days and it was well kept

expectations across the board, great pool area, really good location, super comfortable and best of all the

wifi in

wifi is awful in the rooms upstairs, it does not work at all, you have to go down very close to the

wifi was very bad and the location is not in flores but it s only 10 minutes by foot so not too

parking is a hassle, requiring special logistics and interaction with the staff

with view on the pool, very clean and good furniture, - including a fridge in the room

the hotel is centrally located and had a great view of isla flores from their restaurant and pool area

swimming pool

pool

internet connection sporadic. bar closed at 10pm

pool was

delicious breakfast, excellent service and great pool for kids and adults

the pool is clean, the view from the bar is just so nice, there is a nice lounge area in the second floor that

very nice service; very clean; good wifi service; lovely pool; view on flores

hotel is very nice and the private parking is good and handy, the streets around are rather busy

also secure parking is available if you are driving in with a rental car

courtyard with a pool

the pool at the hotel is very small, and it had been drained of water while we were there, the bar didn't seem

nice bar area and small pool with plants and seating

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking