we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

we arrived pretty early from guatemala city

wifi didn't work on first night but given that you are in the middle of the forrest, it is

on the lake was magical, the room fantastic, the staff were lovely, the food great, especially breakfast

incredible property. bikes, gym, kayaks, monkeys, pool, private hot tubs , comfy bed, good food

the room first of all, the staff at the reception and at the restaurant, the pool surrounded by the jungle (do

swimming pool room very clean great food

no tea/coffee facilities in room (but there is room service until 8

i visited the hotel for work, but i had many problems with the wifi

the kids enjoyed the

to find anything for improvement - only that the kitchen could be a little better equipped

wifi was very slow, which made planning the next steps in our trip difficult

and (21st century problems) the wifi is not great in the rooms

hot shower water, big room, good kitchen. have air conditioning and a fan. good location

all you need , hot water , wifi , air conditioning , lake front

the swimming pool was a plus

the pool the view and location

pool was a bit murky

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

location is fine and wifi works well

shuttles not permitted into town so we had to lug baggage to the hotel

location strong wifi balcony

and they let us check in at 6am (with a charge) - big and comfortable rooms - nice shower - good wifi

excellent room service that always included some artistic towel arrangement (swans, flowers, etc) which was

wifi was terrible

a little pricey for flores perhaps, but still pretty good value, especially for the breakfast which was amazing

the a la carte breakfast was very delicious

the bathroom also faces the kitchen and there is a very strong kitchen smell in the morning

(they coped well under the circumstances) the wifi was also hit or miss in the room

everything was really good! but the wifi was a little unstable some times

laundry service is very expensive (50q per loads vs 15q in antigua) and they used the dryer

i cancelled another booking on the island of flores because i compared the reviews about wifi, and this one

rattling and making noise outside peoples room shortly after 7am kinda annoyed me, wifi didnt reach rooms but

they don't have a kitchen, and there are only 3 or 4 other restaurants nearby, with basically the same menus

good wifi, great location, comfy room.

pool is perfect, you get a full view of flores

lovely outside space including a pool

wifi works well

create a bit more ambience in bar and outdoor area only put on music if people decide to eat

laundry done for us there easy

while the wifi was good in the room, it didn't seem to reach the roof top terrace

wifi not so

location, water refill, laundry, friendliness of the staff though no english....

the wifi didn't work properly on my computer/phone

first 2 nights we were in a room that had very poor wifi connection

wifi connection was not great on the roof top

wifi was bad, room was facing to a really noisy street (try to get the lake view rooms instead)

bar on the rooftop

the bar on top has a great view

was a bar upstairs and a speaker with loud music just above my room

arrived early had arranged for early check in

there is daily power outage (so no wifi then) but that s everytime after the rain on the whole island for

big room with pretty good wifi and our had a small cute balcony, bed comfy, good location.

cheap, comfortable and safe place, nice and clean rooms and good wifi.

staff was nice clean and tidy good wifi staff helped with lagguge fan worked just enough

the shuttle still picked us up

shuttle to and from the airport; location; friendly staff; comfortable rooms

also the location and the fact that they offer airport shuttle

we had room 107 and i could hear loud kitchen prep that woke me up at 5am - maybe request a higher floor or a

is very noisy - general traffic, motorcycles idling, renovation works in neighbouring buildings, kids with

the location was very convenient, the staff was friendly and welcoming, the breakfast was good, and the hotel

they also did our laundry for a reasonable price

to several factors - our room (#206) was right next to the cleaning crew's room so we had towels, laundry and

great breakfast options

the location is about 2 minutes walk from the bus station where all shuttle buses arrive/leave

air conditioning, wifi and location

the hotel did not have a kitchenette as advertised (desk guy said,

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the room was large and offered lots of space. the location was great. wifi worked well.

very weak, intermittent wifi, no hot shower

landscape from the bar is absolutely incredible

was a bar that played quite loud music nearby which you could hear in the room

roof top terrace, sunsets from the bar spectacular

wifi slow in the room

close to bar and restaurants but not so close to keep you awake just perfect

couldn't be better, the pool on the main boulevard is what brings us back over and over

location, the team are nice and pleasant, they offer you a lunchbox if you miss the breakfast, the pool is cool

wifi when they eventually got it working for us in the room was good

the bar in the pool was awesome

breakfast was ok but not very big

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

laundry very expensive in a country that everyone charges per lb they charge per item

they offered a shuttle to the airport and even though we had to get there a couple hours earlier, we appreciated

the colors, the pool area and the view to the lake are perfect

bar area overlooking the lake was very nice

wifi in reception but my tip is to buy a guatemala sim (called a chip here) from tigo who have

staff went above and beyond and allowed early check in which was very helpful and amazing

the pool is too small

they do have a small gym which isn t by the restaurant but by the rooms

pool and lake view

limited selection for breakfast - bed bugs

suggest that in the page should be indicated that all the social areas are not working but the pool

to covid-19 there was no room service or food of any kind

did not stay for breakfast

pool and hotel

old amenities, the shower head was broken and no hot water. very loud bar in front of the hotel.

breakfast was excellent

wifi was unusable (terrible) almost 0 english spoken in the whole place

could hear bar music throughout the hotel, this was fairly okay for us as our room was on the far side, but if

good location and pool

the pool was great as well for cooling down

the pool was a lovely respite after some 40 degree days and it was well kept

hotel with pool for family with small kids

good location, clean and fantastic pool area.

wifi was very bad and the location is not in flores but it s only 10 minutes by foot so not too

that's because you have to go through the laundry service business part of the building to get to the hotel

search instead for laundry

rooms are located above a laundry service and it shows - all the linens are super clean and nice

it is part of a laundry

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

swimming pool

the hotel is centrally located and had a great view of isla flores from their restaurant and pool area

major drawback for me was no wifi in the room, which i needed for work

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd

are awkward and small, floor was dirty, everything smelled humid, parking lot not taken care off, check in staff

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

the pool is pleasant and clean

location, good breakfast, good wifi, reasonable price

very nice service; very clean; good wifi service; lovely pool; view on flores

great location and views into lake. pool area very nice

internet connection sporadic. bar closed at 10pm

the wifi was really bad and we could barely load anythihng

pool is great, with restaurant and bar

really welcoming staff allowed early check in and luggage storage after check out.

kids liked the pool and the room was spacious enough for the 5 of us

wifi not working

the wifi worked well

wifi only available in the main lobby and even then pretty spotty

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

no wifi

the only good thing was the air conditioning and wifi

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

the pool

wifi and ac 10/10 working really well

pool poor

the pool was green so we couldn t use it

better wifi conection and warm watter in the bath room

nice modern design. the parking was easy to use

think the little individual houses near the pool looked nice but i did not see inside, our room was disappointing

offered us free breakfast

the breakfast was also very yummy and served in a lovely ambiance

the swimming pool is great

secure parking

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

it has parking

i meet some people from norway and we spend a few hours together my the pool they were at the hotel for 1 night

room was clean enough and did the job. parking was secure behind locked gates.

the pool was a bit small

parking lot inside and included

late check out, clean rooms

great food and cocktails, amazing lake for swimming of kayaking, swimming pool at night, great villas in the

the included breakfast was absolutely delicious and gave us the perfect start to our day

given our spanish was very poor - the food at the hotel is really good, nice touch preparing the breakfast boxes

breakfast is very good and we had 2 delicious dinners as well

not particularly attractive decor rooms are a long walk from the parking

the swimming pool was great after a nice walk at the lake at dawn

the pool was perfect

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on

good food for breakfast

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

the easy driving to tikal and yaxha parks, and the free overnight parking

breakfast and dinner are provided and very good pool was cleaned daily

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

secure parking for our rental car was a plus

nothing, only improvement could be wifi in the rooms.

wifi a bit shaky in the rooms but that's for from the only place in guatemala

the parking situation could be better.

the backlot parking has you crossing across the graves

strong wifi in common area

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

there is parking space

just that the wifi doesn't reach some of the rooms.

only a kitchen is missing, to be perfect.

the entrance to the parking is a bit tough if you don t have a 4x4 vehicle, but that s it!

we didn't have wifi at our house, but that is just a small detail.

unless you need to work online wifi in whole region may not good all good

great location. friendly staff. good wifi. excellent food. peaceful and quiet.

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night

central el remate so everything i needed was nearby and he had laundry service

the dog also cried in the evening so i sat next to him and pet him for a while

wifi, easy access

our room was simple but comfortable and the wifi worked well

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

location, beautiful large rooms, great price/value, parking in a safe place, owner helps organize many things,

good location, private parking

very friendly host, private parking inside the facility. looks brand new. 50 m from the lagoon

common kitchen and the access to the lake are just other pluses

wifi was rationed

strong wifi

they also offer a laundry service

the secure parking for our car was a plus

very nice stsff and free purified water station, and secure parking