the pool was a bit small

room was clean enough and did the job. parking was secure behind locked gates.

good off street parking.

parking

i meet some people from norway and we spend a few hours together my the pool they were at the hotel for 1 night

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

the pool wasn't heated

offered us free breakfast

the breakfast was delicious

breakfast was very good and overall great for the cost

very nice hotel, friendly service, good breakfast and food in the restaurant

secure parking

the only good thing was the air conditioning and wifi

wifi only available in the main lobby and even then pretty spotty

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

no wifi

the place lacks in cleanliness and the wifi was weak

was a wonderful pool and hot tub

stuff was polite and helpful, wifi was working well

pool

the pool is pleasant and clean

service a bit sloppy- laundry not done on time, slow service

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

staff were helpful, room was beautiful, pool was refreshing

the wifi was really bad and we could barely load anythihng

the wifi did not work in the room

water in the swimming pool should be warmer

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd

the location and the view with parking available

staff helpful to get us parking for our car

swimming pool

nice room, nice view, nice pool, staff were excellent!

better wifi conection and warm watter in the bath room

search instead for laundry

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

friendly and helpfull owener and stuff, good location, big and comfortable bed, laundry in house

rooms are located above a laundry service and it shows - all the linens are super clean and nice

meanwhile they're running full time commercial, very busy laundry on the ground foorud83eudd26 ud83eudd

wifi is awful in the rooms upstairs, it does not work at all, you have to go down very close to the

wifi was around 7mbps in the room, would be a little stronger out in the patio area

wifi was very bad and there was a lot of noise from outside

and well maintained hotel structure, courtyard and pool

wifi was very bad and the location is not in flores but it s only 10 minutes by foot so not too

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

the wifi signal was terrible in room 42 - you had to stand by the door to get any signal

wifi was either not working or very slow rooms are outdated and need some work

the pool is too small

wifi virtually non existing. safe in room had no key.

if you're a light sleeper the noise from a bar will probably bother you, so bring ear plugs

had a bar in front of the hotel, so it was really noisy every night until very late

was no wifi in the room which is something i really needed and didnt have access to on this stay

the pool was nice.

limited selection for breakfast - bed bugs

they only serve breakfast. but it's super easy to find restaurants nearby.

gym no drinking water refills extremely run down very loud air conditioning two staff members

breakfast is poor and no choice given, you have to order adicional breakfast to get satisfied

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

they have good breakfast as well

property is beautiful, in a great location, very clean, restaurant, bar and pool onsite and with lovely staff

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

excellent rooms and the facilites (toiletries, sewing kits) wifi was

and clean with a lovely view of the water from the breakfast area

hotel, i asked how much to take us to the sunrise balloon ride and to take us to the ruins after breakfast but

the pool and bar were fabulous as well, so nice to sit and have a cocktail while the sun set

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great

great location! wonderful pool that is lakeside! staff was accommodating and friendly.

the tv did not seem to have cable. the wifi was spotty at times.

breakfast included was great, it added great value to my stay as it was one aspect of my trip i did

near the love letters and easy walk to many restaurants and right near where all the excursion shuttles pick up

location, staff, cleanliness and great breakfast

wifi very strong

location. access to many small markets. nice staff. decent wifi. good hot shower.

air conditioning, wifi and location

good wifi in the room

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the wifi worked well. i thought the price is good. but now i know it was too high.

the hotel did not have a kitchenette as advertised (desk guy said,

the shuttle service, it has only to hours to get you to the airport.

no wifi in the rooms but strong in the lobby and the restaurant.

although the pool was small, our kids enjoyed it

the staff, the decorations, the drinks, the rooftop pool the food, the beds

rooms are lovely and the pool is so nice on a hot day with a cool view

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

wifi slow in the room

the position and the shuttle to the airport

landscape from the bar is absolutely incredible

were not informed that we can get a shuttle to the airport we took tuk tuk whilst other guest got

staff was nice clean and tidy good wifi staff helped with lagguge fan worked just enough

nice couches to sit on outside room where wifi signal stronger

weak wifi, microwave not working in the kitchen

- wifi could have been stronger

room was very clean, strong wifi and slept well just with the ceiling during the hottest days of summer

while the wifi was good in the room, it didn't seem to reach the roof top terrace

up in the bar i sat on 3 broken chairs before i could sit on one

wifi not so

first 2 nights we were in a room that had very poor wifi connection

quick laundry facilities at a decent price

staff don t speak english but this wasn t a problem. very slow wifi.

the staff were friendly & helpful, they have a laundry service which was same day & good value

the bar on top has a great view

wifi, staff involvement, tour prices

wifi connection was not great on the roof top

the wifi connection didn't work very well up in the room but it was fine in the main area.

the interior of the place is so cute and the wifi was good enough to do work

the a la carte breakfast was very delicious

(they coped well under the circumstances) the wifi was also hit or miss in the room

room was cramped and the window was screened off because it backed onto the rear entrance of the kitchen so it

swimming pool was small but luckily we enjoyed swimming in the lake

wifi and ac 10/10 working really well

no gym. the pool was freezing and underwhelming.

can swim in the lake and use the onsite restaurant or pool facilities

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

breakfast at property, generally a bit expensive and the claimed airport shuttle was not provided on way out

location strong wifi balcony

are very slippery (they provide a mat), and it'd be nice to have a coffee machine in room, and a laundry service

wifi doesn t work really good.

shuttles not permitted into town so we had to lug baggage to the hotel

wifi did not work in my room -- too much masonry

wifi and hot water didn t work

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

location is fine and wifi works well

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

there s fresh water available at the bar and there are clean beach towels available which is a great touch

pool is small, more for little kids

miguel where the hotel is could be bothersome after hours especially if you are travelling with kids and safety

there s a small swimming pool and different places where you can sit and just relax

comfy bed, great hot shower and a pool to cool down in the hot afternoon

laundry service is very expensive

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

unfortunately the staff lost a bag handed over with the laundry

rattling and making noise outside peoples room shortly after 7am kinda annoyed me, wifi didnt reach rooms but

wifi was good

have been more helpful, all were great but yaneli was particularly friendly with our questions at breakfast

lovely facilities and pool, friendly and helpful staff and extremely relaxing

breakfast is very good and we had 2 delicious dinners as well

lovely pool and a great open plan restaurant and bar area

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores

they also have a swimming pool and a very good restaurant

i visited the hotel for work, but i had many problems with the wifi

pool was large and fun for the kids, especially with the overhead water feature

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

we arrived pretty early from guatemala city

my massage at the spa was just ok

exquisite view and pool and food

wide variety of delicious breakfast selections. coffee was exceptional!

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

the food they serve for breakfast and dinner are tasty and organic

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

bar near pool, lots of steps but rides offered if needed

if you are leaving early to go to tikal, they pack small breakfast boxes to go

good food for breakfast

pool was not clean or operational the day i arrived

wide range of free time activities, very friendly and caring host, good wifi, good restaurant (vegan options

all was great can not complain at all, maybe that bar closes at 9pm

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

there is no wifi in the room, the mattresses on the bed are very uncomfortable, we woke up with back pain, the

bathroom detached. parking not close to room. lots of stairs to get to the property

the wifi doesn't reach the rooms.

parking for our car was available, but at some distance

had a car and it was not clear how to access the hotel from the parking lot

girls working at the reception and in the kitchen are not the most welcoming and smiley people, but they will

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

smoking is allowed inside the restaurant which for us was a bit of an inconvenience and we could

wifi in room didn't work as we were farthest room from the office but we were warned when booking

wifi was good

we didn't have wifi at our house, but that is just a small detail.

excellent bar and cafe with a good menu

and seperate wifi for different areas

great location. friendly staff. good wifi. excellent food. peaceful and quiet.

garden restaurant and bar area like a sort of tropical forest bathing

was very friendly and helpful, room was clean and very comfortable, off-street parking, and the room rate was

wifi quality sometimes good, sometimes not

the bed was comfortable and it's pet friendly

we were able to see it from our room there is a huge kitchen very well equipped that you can use

good location, private parking

and they definitely need to approve the wifi

very nice stsff and free purified water station, and secure parking

wifi didn t reach our room.

wifi was rationed

the wifi connection was very slow. poor lighting in the room and the ac didn't work.