wifi was either not working or very slow rooms are outdated and need some work

wifi in reception but my tip is to buy a guatemala sim (called a chip here) from tigo who have

staff went above and beyond and allowed early check in which was very helpful and amazing

they do have a small gym which isn t by the restaurant but by the rooms

pool and lake view

strong wifi and air-conditioning

excellent wifi

quaint, clean, lovely staff (especially hans) and a wonderful breakfast that you order from the menu

wifi often disconnected

was very nice and welcoming, let us do an early check in

we loved the pool, it was clean and a very comfortable temperature

good location, clean and fantastic pool area.

wifi was very bad and there was a lot of noise from outside

wifi is awful in the rooms upstairs, it does not work at all, you have to go down very close to the

the pool was a lovely respite after some 40 degree days and it was well kept

meanwhile they're running full time commercial, very busy laundry on the ground foorud83eudd26 ud83eudd

rooms are located above a laundry service and it shows - all the linens are super clean and nice

it s very handy as the place has a laundry

owners also run laundry business, so that s convenient if you need to wash clothes

friendly and helpfull owener and stuff, good location, big and comfortable bed, laundry in house

breakfast included was great, it added great value to my stay as it was one aspect of my trip i did

the location was very convenient, the staff was friendly and welcoming, the breakfast was good, and the hotel

breakfast was included and was delicious, with plenty of choice, and although there was no bar you

the location is about 2 minutes walk from the bus station where all shuttle buses arrive/leave

view of the lake, the staff was helpful and the location is perfect since it's right next to the shuttle pick

the location and the view with parking available

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd

are awkward and small, floor was dirty, everything smelled humid, parking lot not taken care off, check in staff

the pool was great. location was good. the room was pretty tight but comfortable beds

swimming pool

the lake from the shared patio, good water pressure, wifi and hot and cold filtered water

to find anything for improvement - only that the kitchen could be a little better equipped

kitchen wasn't usable

the wifi was in and out. but i mean i could also survive without it for a while ;)

air-conditioning works well, wifi is excellent

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the wifi worked well. i thought the price is good. but now i know it was too high.

air conditioning, wifi and location

the hotel did not have a kitchenette as advertised (desk guy said,

the room was large and offered lots of space. the location was great. wifi worked well.

wifi worked really badly or not at all

the pool the view and location

the swimming pool was a plus

wifi and hot water didn t work

the wifi didn't work in our room

i would have bought on another place if i would have known how much noise the bar close by would bring

the complimentary breakfast menu should have one more option. not only what was offered.

very noisy, wifi signal null

they only serve breakfast. but it's super easy to find restaurants nearby.

to covid-19 there was no room service or food of any kind

location strong wifi balcony

wifi was terrible

cell-phone was ripped off/stolen by one of the two shuttle drivers in santa elena, so just watch your belongings

and they let us check in at 6am (with a charge) - big and comfortable rooms - nice shower - good wifi

you need a tuk tuk to get there, not very walkable to get there from the point airport shuttle drops you off

lovely hotel in flores, staff were great, nice rooftop pool and bar

since the shuttles are not able to drive down the street where the hotel is located, all of the drivers

had a negative experience with the laundry service, which is sub-contracted to a third party

was some noise in our room from the kitchen chimney or ac first day but later in the evening and the other day

the kids loved the rooftop pool, the location was great for walking anywhere on the island, the room

bar & restaurant within the hotel with daily happy hour

location, the team are nice and pleasant, they offer you a lunchbox if you miss the breakfast, the pool is cool

nice but small swimming pool

and a very helpful free shuttle to the airport

very good breakfast (included) with many options, friendly staff, nice pool, good cocktails, many options to

was great, the location is ideal and also the view, nice breakfast; also the staff was kind to us, i will

had a bar in front of the hotel, so it was really noisy every night until very late

breakfast was very good

wifi was poor. due to a night club nextdoor you won t get a sleep during the weekends

wifi was unusable (terrible) almost 0 english spoken in the whole place

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

were in an apartment with a kitchen which had frying pans but no hob

bar area overlooking the lake was very nice

large clean suite room with good kitchen facilities plus large bedroom and bathroom.

good value hotel. nice pool and good wifi. no complaints at all

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

quick laundry facilities at a decent price

wifi

while the wifi was good in the room, it didn't seem to reach the roof top terrace

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

wifi is spotty

cheap, comfortable and safe place, nice and clean rooms and good wifi.

there is daily power outage (so no wifi then) but that s everytime after the rain on the whole island for

room was very clean, strong wifi and slept well just with the ceiling during the hottest days of summer

- wifi could have been stronger

the staff were friendly & helpful, they have a laundry service which was same day & good value

bar on the rooftop

wifi connection was not great on the roof top

staff don t speak english but this wasn t a problem. very slow wifi.

nice staff good location and bar on rooftop

nice bar area and small pool with plants and seating

the pool at the hotel is very small, and it had been drained of water while we were there, the bar didn't seem

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the

location is central, clean, the beds were comfortable, the pool the kids loved, good air

kids liked the pool and the room was spacious enough for the 5 of us

delicious breakfast, excellent service and great pool for kids and adults

was a wonderful pool and hot tub

excellent view of the lagoon and in walking distance from the isla . safe parking

breakfast had 5 choices available which were tasty

the pool is pleasant and clean

wifi, clean and light rooms, friendly staff, good location

roof top terrace, sunsets from the bar spectacular

they offered a free airport shuttle when we arrived

central location, very clean, great air con, free airport shuttle for 3+ nights

landscape from the bar is absolutely incredible

the wifi worked well

no wifi

the only good thing was the air conditioning and wifi

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

the place lacks in cleanliness and the wifi was weak

i cancelled another booking on the island of flores because i compared the reviews about wifi, and this one

wifi a bit patchy but overall pretty good

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

unfortunately the staff lost a bag handed over with the laundry

the place had a huge room with a great view and great wifi!

pool is perfect, you get a full view of flores

the wifi was too slow and unstable to work with my laptop (get a sim card with data before)

when i was there during the week a lot of sound from a bar and barking dogs in the night

some mayan ruins are also close by there is a small pool, just big enough for little kids to play and adults

wifi is pretty good, there's hot water and the ac and fans etc all seem new and well maintained

better wifi conection and warm watter in the bath room

the pool wasn't heated

nice modern design. the parking was easy to use

a beautiful clean facility, with great staff. a good breakfast.

the breakfast was delicious

the front desk helped coordinate tuk tuks, and the restaurant had a wonderful breakfast

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good

the pool was green so we couldn t use it

swimming pool was small but luckily we enjoyed swimming in the lake

wifi and ac 10/10 working really well

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

secure parking

i meet some people from norway and we spend a few hours together my the pool they were at the hotel for 1 night

breakfast was good, a decent choice served in a nice little seating area undercover pool was great at the end

the pool was amazing

it has parking

the pool was a bit small

had a little trouble connecting with wifi but the staff resolved the problem professionally and efficiently with

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and

expensive laundry service.

the pool was not balanced culote related, so the eyes burnt and the flavour was bad

the pool because was cold

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

late check out, clean rooms

have been more helpful, all were great but yaneli was particularly friendly with our questions at breakfast

the pool was perfect with lots of comfortable chairs and fresh towels

continental breakfast was rather too small, we had to order second one.

infinity pool overlooking the lake

the service was very good at the restaurant and by the pool

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is

also the premises are very beautiful, nice pool with a view on the lake, breakfast is very good and we really

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

not particularly attractive decor rooms are a long walk from the parking

the swimming pool was great after a nice walk at the lake at dawn

the pool was perfect

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on

good food for breakfast

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

the easy driving to tikal and yaxha parks, and the free overnight parking

breakfast and dinner are provided and very good pool was cleaned daily

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

secure parking for our rental car was a plus

nothing, only improvement could be wifi in the rooms.

wifi a bit shaky in the rooms but that's for from the only place in guatemala

the parking situation could be better.

the backlot parking has you crossing across the graves

strong wifi in common area

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

there is parking space

just that the wifi doesn't reach some of the rooms.

only a kitchen is missing, to be perfect.

the entrance to the parking is a bit tough if you don t have a 4x4 vehicle, but that s it!

we didn't have wifi at our house, but that is just a small detail.

unless you need to work online wifi in whole region may not good all good

great location. friendly staff. good wifi. excellent food. peaceful and quiet.

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night

central el remate so everything i needed was nearby and he had laundry service

the dog also cried in the evening so i sat next to him and pet him for a while

wifi, easy access

our room was simple but comfortable and the wifi worked well

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

location, beautiful large rooms, great price/value, parking in a safe place, owner helps organize many things,

good location, private parking

very friendly host, private parking inside the facility. looks brand new. 50 m from the lagoon

common kitchen and the access to the lake are just other pluses

wifi was rationed

strong wifi

they also offer a laundry service

the secure parking for our car was a plus

very nice stsff and free purified water station, and secure parking