water in the swimming pool should be warmer

location is central, clean, the beds were comfortable, the pool the kids loved, good air

staff were helpful, wifi worked well, it was extremely clean

the wifi was really bad and we could barely load anythihng

good location, private parking

hotel with pool for family with small kids

the pool was great as well for cooling down

would have liked some wifi in the swimming pool area

room was great, pool was great , staff very friendly and super helpful

expectations across the board, great pool area, really good location, super comfortable and best of all the

owners also run laundry business, so that s convenient if you need to wash clothes

rooms are located above a laundry service and it shows - all the linens are super clean and nice

friendly and helpfull owener and stuff, good location, big and comfortable bed, laundry in house

it is part of a laundry

that's because you have to go through the laundry service business part of the building to get to the hotel

wifi was either not working or very slow rooms are outdated and need some work

the pool is too small

staff went above and beyond and allowed early check in which was very helpful and amazing

i like the facilities, they were awesome, the pool and the amenities are nice.

location was good, nice pool and view of lake

the pool was out of action for over two days

parking is a hassle, requiring special logistics and interaction with the staff

the elevator was not on duty and the parking is at a side from the hotel and unattended.

nice room, nice view, nice pool, staff were excellent!

the location and the view with parking available

the breakfast was delicious

lovely pool area, nice rooms and staff really friendly and helpful

a beautiful clean facility, with great staff. a good breakfast.

breakfast was very good and overall great for the cost

the swimming pool is great

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

no wifi

the wifi worked well

the place lacks in cleanliness and the wifi was weak

wifi only available in the main lobby and even then pretty spotty

noise from the bar next door on friday night was very loud, my room was on that side of the hotel and i had to

internet connection sporadic. bar closed at 10pm

the pool time end at 9 pm

t like that the wifi didn t work that well in the rooms that were farther away from the main front desk

good size room. decent wifi. good value. nice pool. easy walk to the island

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

secure parking

they only serve breakfast. but it's super easy to find restaurants nearby.

great location, nice pool, clean rooms

parking non-existent

private parking

the parking was limited.

dirty swimming pool, not cleaned

old amenities, the shower head was broken and no hot water. very loud bar in front of the hotel.

wifi worked well too

no wifi connection in the rooms

could hear bar music throughout the hotel, this was fairly okay for us as our room was on the far side, but if

i was confused how the airport shuttle worked, but that's probably on me.

to several factors - our room (#206) was right next to the cleaning crew's room so we had towels, laundry and

staff, very clean rooms (cleaned daily), good shower (with hot water), very nice breakfast (not included in the

they offered laundry and it smelled really good

the lake, helpful and kind staff, prepared breakfast for us when leaving early, clean rooms, free shuttle

breakfast is included and delicious

the wifi connection didn't work very well up in the room but it was fine in the main area.

the interior of the place is so cute and the wifi was good enough to do work

the waiter didn't know and didn't ask in the kitchen

i was awoken by noise from the kitchen and the cafe every morning, including people talking right outside my

we had to get up too early for breakfast, so they provided us a packed meal

is great, we took an apartment which literally had everything we needed, a little closet, a kitchen, a table

good value hotel. nice pool and good wifi. no complaints at all

the common spaces, pool, bar and terrace with lake view are beautiful and comfortable

staff, great breakfast, perfect pool and location at lake

the hotel did not have a kitchenette as advertised (desk guy said,

air conditioning, wifi and location

very weak, intermittent wifi, no hot shower

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the room was large and offered lots of space. the location was great. wifi worked well.

breakfast was ok but not very big

location, the team are nice and pleasant, they offer you a lunchbox if you miss the breakfast, the pool is cool

wifi when they eventually got it working for us in the room was good

great location! wonderful pool that is lakeside! staff was accommodating and friendly.

we booked our airport shuttle at the reception and all went smoothly

the wifi was barely working. the bathroom was a bit tiny.

they had some issues with laundry and we had to wait quite a while past 4pm for checkin

the free shuttle to the airport is very

although the pool was small, our kids enjoyed it

flores island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants

free shuttle to the airport on our departure

was a bar that played quite loud music nearby which you could hear in the room

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for

nice and helpful staff good restaurant amazing view good wifi and ac comfortable room and

staff was nice clean and tidy good wifi staff helped with lagguge fan worked just enough

weak wifi, microwave not working in the kitchen

marcella is amazing ud83dude09 good value and wifi

room was very clean, strong wifi and slept well just with the ceiling during the hottest days of summer

nice couches to sit on outside room where wifi signal stronger

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

great wifi and a jetty across the road so you can just jump in a cool off

wifi not so

the wifi didn't work properly on my computer/phone

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned

had some problems with wifi and water, but the personal there help me to solve them.

also our room had a bar next door but it got quiet before midnight

great views from room, close to evening food market and early check in was very appreciated

wifi connection was not great on the roof top

faster free wifi

lack of kitchen/breakfast

kitchen was useful

hot shower water, big room, good kitchen. have air conditioning and a fan. good location

it doesn't have a restaurant, but it does have a kitchen and free coffee

to find anything for improvement - only that the kitchen could be a little better equipped

location is fine and wifi works well

the wifi didn't work in our room

the only thing the hotel needs is lounge chairs around the pool.

welcome bubbles, pool and view

wifi is fantastic

are very slippery (they provide a mat), and it'd be nice to have a coffee machine in room, and a laundry service

- not sure if there is wifi as it wasn t given to us on arrival or easy to find in our room (we didn t ask

wifi was terrible

and they let us check in at 6am (with a charge) - big and comfortable rooms - nice shower - good wifi

everything but the wifi

better wifi conection and warm watter in the bath room

i cancelled another booking on the island of flores because i compared the reviews about wifi, and this one

wifi was good

wifi a bit patchy but overall pretty good

no wifi.

cold shower, kitchen never open

some mayan ruins are also close by there is a small pool, just big enough for little kids to play and adults

when i was there during the week a lot of sound from a bar and barking dogs in the night

only hard part was parking due to the road next to the inn being on a very steep and rocky hill

laundry service was ok and relatively cheap, but would not give delicate stuff there

kids free

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so

the wifi was sporadic at best

wifi worked good, the room was clean, the owner replied to my whatsapp messages almost immediately

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good

the pool was green so we couldn t use it

swimming pool was small but luckily we enjoyed swimming in the lake

wifi and ac 10/10 working really well

i meet some people from norway and we spend a few hours together my the pool they were at the hotel for 1 night

breakfast was good, a decent choice served in a nice little seating area undercover pool was great at the end

the pool was amazing

it has parking

the pool was a bit small

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

us, but was the only option for us as we wanted to stay together but with separate bedroom for kids

had a great time in the pool and in the lake using the water sport equipment

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

a perfect place for kids to be kids and explore

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

had a little trouble connecting with wifi but the staff resolved the problem professionally and efficiently with

pool towels available room service is not extra

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

infinity pool overlooking the lake

the service was very good at the restaurant and by the pool

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is

also the premises are very beautiful, nice pool with a view on the lake, breakfast is very good and we really

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

not particularly attractive decor rooms are a long walk from the parking

the swimming pool was great after a nice walk at the lake at dawn

the pool was perfect

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on

good food for breakfast

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

the easy driving to tikal and yaxha parks, and the free overnight parking

breakfast and dinner are provided and very good pool was cleaned daily

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

secure parking for our rental car was a plus

nothing, only improvement could be wifi in the rooms.

wifi a bit shaky in the rooms but that's for from the only place in guatemala

the parking situation could be better.

the backlot parking has you crossing across the graves

strong wifi in common area

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

there is parking space

just that the wifi doesn't reach some of the rooms.

only a kitchen is missing, to be perfect.

the entrance to the parking is a bit tough if you don t have a 4x4 vehicle, but that s it!

we didn't have wifi at our house, but that is just a small detail.

unless you need to work online wifi in whole region may not good all good

great location. friendly staff. good wifi. excellent food. peaceful and quiet.

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night

central el remate so everything i needed was nearby and he had laundry service

the dog also cried in the evening so i sat next to him and pet him for a while

wifi, easy access

our room was simple but comfortable and the wifi worked well

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

location, beautiful large rooms, great price/value, parking in a safe place, owner helps organize many things,

good location, private parking

very friendly host, private parking inside the facility. looks brand new. 50 m from the lagoon

common kitchen and the access to the lake are just other pluses

wifi was rationed

strong wifi

they also offer a laundry service

the secure parking for our car was a plus

very nice stsff and free purified water station, and secure parking