the grounds are meticulously maintained, with off-street parking available

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

staff even put up hotel laundry outside my villa window

parking was convenient

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies

parking in front of the apartment

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the kitchen was also well stocked

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the house itself was very big with all the commodities you might need: comfy big beds, a kitchen and relaxing

good wifi

very comfortable beds, great showers, well equipped kitchen and just a heavenly place to hang out and feel very

nothing really though slightly out of monteverde centre so a car preferable plenty of parking

the nice kitchen had the necessary dishes and inspired us to to cook dinner one day

breakfast was delicious

we rented a car and did struggle to find parking in santa elena

nice breakfast as

cottage, clean facilities, lots of space, dedicated parking space

the roku sticks worked in the cabin for streaming (i think they were on a wired connection) wifi in the cabins

the kids loved running around the grounds and jumping on the trampoline

my kids might say the wifi wasn't fast enough, but that's because they all three wanted to stream stuff

the kitchen was fully equipment and you could make your meals there, we enjoyed the outdoor (there is 3

amazing pillows!! convenient laundry. very affordable

they provide laundry service, only $3 for 1 kg

room was very clean, there was ample hot water, wifi worked well, staff and other guests were very friendly,

room size, bathroom, laundry service

easy on site parking

milk to be provided with the breakfast so no need to ask for it every day

and the included breakfast was really good

breakfast was delicious, the owner made me a different meal every morning

for about 30$ you get a quite and spacious clean room with a great hot shower and a good breakfast

place, family and cozy, clean and fully equipped, personal and excellent breakfast, thank you to the lovely

amazing and personal attitude from christina and camila! great location! awesome breakfast :-).

the cleaning could be better. the bedspread was dirty. wifi was not very good.

very good hotel with very comfortable room and bed. the breakfast is nice .

the free breakfast was delicious

- nice service and good breakfast - view of the sunset is stunning with outlook on nicoya bay - location in

highly recommended if you are traveling with kids

very nice location with good parking possibilities

easy laundry service

we enjoyed having access to a balcony from our room and my kids loved having netflix on the tv

the food was delicious & the kitchen staff were kind

spa tub

she helped me book my transportation l, as well helped me do my laundry

house (the big one) exceeded our expectations: spacious, all necessary kitchen utilities available, privacy and

breakfast costs about $5 and must be ordered either the day before or earlier on in the morning

was plenty of parking at this hotel

comfortable and clean.my kids liked it.breakfast watching birds was a highlite

having a basic kitchen was great

the kids enjoyed the bunk beds and we found the beds and bathroom/shower very comfortable

nice staff, great trail around the lodge to see animals, good wifi, secure parking

helpful laundry service

large hot tub, pool and bar where you can meet other guests

boutique hotel with great service & great location! breakfast was excellent too!

room closet was very small, so it was dificult to manage the clothes for my wife, two kids and me

the pool and bar area was excellent and the kids loved it

good restaurant with a big choice of good wines staff very helpful, the laundry service is fast and the massages

staff is great. free breakfast and parking. they offer water.

the breakfast was great

the on-site bar and restaurant is excellent and the hiking trails are extensive and well maintained

room, eco grounds, night tour, pizza, breakfast, open space! and what a view!

for breakfast you have a wide variety of choice and the

they cook a delicious dinner and breakfast and can help you with tours and everything

we also had our laundry done same day for $4/kilo

hosts, good breakfast and dinner, good wifi, fantastic views, nice spacious rooms

the cabins were very clean even offered laundry for a fee

we ate breakfast there both mornings, as well as dinner, and the food was traditional and delicious

laundry service very efficient and much appreciated after a couple of weeks of travelling

theres not tv or good wifi

amazing value for your money. shared kitchen lots of parking

good wifi

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

the rooms are distant and uphill from the parking.

the breakfast was satisfying and quick

pet friendly, super amigables

first we walked on parking lot and than little bit around the hotel

walk to upper rooms, parking @ the bottom, also a steep walk to & from town ; not for everyone

the location. the garden. the wifi, clean, nice surroundings.

we found the meatless breakfast hearty and very satisfying

the restaurant and bar was not open as described in bookings

great location, felt like we were emerged in the forest. great breakfast, staff were so lovely!

the wifi didn't work, but when in the jungle who needs it?

laundry services were fantastic

the kids were excited for the breakfast

beautiful grounds, very convenient location, comfortable room, good wifi

us over $60 extra everyday because we had three small kids when we paid extra for a room that could accommodate

forest; the territory of arco iris with plants and paths, green grass and chill out areas; the breakfast with

lovely hotel, loved the playground for the kids and the gardens/landscaping

place is very calm and convenient with a large parking

breakfast and other meals were excellent

safe, convenient parking

delicious breakfast - excellent choice of options

the kitchen is not suited for cooking, but tableware is available

wifi didn t work great.

upon arriving in the parking lot, it seems as nothing is there, and you have to take a bit of a leap of faith

the kitchen is very well-equipped, the bathroom is clean, the design in general is very thoughtful and

wifi was good

free parking space

share parking space with mar inn at the moment

breakfast was excellent, very nice view from balcony,many birds to see

loved the view, the very helpful staff, spacious room with great views, the good breakfast provided, etc

was able to get the last parking spot of which there are four

i am now addicted to watermelon :) tv and wifi in

staff were extremely helpful, rooms very clean and a great breakfast

the hotel includes a great typical breakfast every morning

wifi signal was spotty at times.

wasn't good, wifi signal was terrible, and the staff struggled to provide useful, helpful

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

very good breakfast

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

friendly helpful staff. breakfast was good. hot shower. etc.

landscaping and breakfast

grounds, spotlessly clean, spacious room (chalet), comfortable beds, good breakfast, 2 friendly cats, helpful

free parking

the breakfast was ok, but we expected a little bit better based on the reviews.

my kids loved exploring the garden which was relaxing for me because they had something to do that

the complementary breakfast was a real meal made fresh

the breakfast was great

the rooms were clean, modern and comfortable m, free wifi, the staff was really

how much we are paying could have used more amenities in the kitchen and bathroom

i wish i remembered the other waiters and bar tenders , they were all

rooms, independent bungalows, modern facilities in the middle of a forest, great breakfast, very attentive staff

room given to us had no views (faced the parking lot) and offered very little privacy unfortunately

location, great views, good breakfast, and helpful staff

parking is devided over four different levels with different road entries

was great reception and aaron manning breakfast tables were super customer oriented

good breakfast and dinner, view from room

the parking area was small and on an incline. but, it worked out fine.

great job on our laundry ($12)

sized, clean, and comfortable apartment that is well equipped with a fridge and kitchen/dining area

the parking was a bit tricky, but since there were not many guests, we managed.

there is also a seperate kitchen for guests with fridge and microwave, so you don't have to go to a resataurant

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

the included breakfast was very good

breakfast! not enough choice and should be more fruit and cereals and pastries available

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

in any bookings or questions you have small resort feels personal great room and amenities decent breakfast

offered a laundry service which was great

the breakfast was the best

they took care of our laundry and helped book all our activities

the breakfast was really great and every morning you get something else with a lot of fruits and

breakfast was huge and delicious, rooms were nice and clean

kitchen was a bit awkward to cook in, but all appliances worked

the kitchen was a great addition even though we didn’t cook we had the fridge to keep our leftovers

the beds and pillows are very uncomfortable. wifi didn't function the whole time

staff were really helpful and the wifi was really good too

the wifi reached rooms and was really efficient

wifi can be better. rooms are dated.

breakfast

free breakfast that was outstanding

location perfect, wonderful breakfast, very helpful staff

no wifi in the room, everything else was very good.

it has a covered pool, tennis courts, a soccer court, gym, spa, guided tours and a zip lining course

the hotel, room, view, pool,restaurant

we took advantage of the spa and the tennis courts

views rooms spacious clean bar and oool perfect good value happy hour night walk great

pool area was great and the bar had good cocktails and happy hour

the breakfast was amazing, far beyond expectations

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

the location, great value for money, breakfast and the warm welcome of martha

the breakfast tasted delicious

while we are there, the spa is not ready

most friendly and helpful staff ever, at the front desk, restaurant and bar really nice rooms and totally

the hotel also currently has a rooftop bar which offers amazing views out over the cloud forest

parking next to the door

very satisfied with the breakfast choices

had laundry done and was told 24$ in total which would equate to around 16,000 colones (based on the

the wifi was okay, but didn't work great.

great shower perfect little kitchen with welcome drinks

there were takeaways available in town, but they kindly let us cook our own food in their kitchen

lovely staff - the girl who checked us in helped us plan our entire itinerary and the team at breakfast was

unexpected amenities like a fully stocked kitchen and full bathroom

we loved the modern, clean glamping pod and all the extra little amenities like toys for my kids, complimentary

got spoiled having breakfast served every other morning we were in costa rica

mini bar and snacks were a great touch the owner (diego) was super friendly and gave amazing

we saw wildlife, the kids had a slide/ play area, the hot tub at night was amazing and the tent was so cozy

the included breakfast was great- there were 3 different options

parking was not very easy.

the wifi was fast and they offered a large beautiful breakfast every morning, which was included in the price

the breakfast was delicious too

was very helpful with trying to figure out my shuttle and helped make phone calls

no fridge in the room not great wifi

good breakfast

watching the birds in the morning, watching the sunset from our balcony, to enjoying pineapple at breakfast with

the wifi was a bad joke, even if connected u barely have internet

wifi connection is weak in the rooms and also main lobby and breakfast area

due to covid, their on-site brewery and bar were closed, but hey

room had a spa bath which was lovely, the view from the hotel restaurant is beautiful

to top it all off, we even had the incredible experience of sharing breakfast with some curious monkeys

many stairs to get to room, no pool

we also loved the coffee bar in the room and the wonderful smelling soaps and lotions

upon arriving, we found a wonderfully stocked kitchen, complete with eggs, cereal, coffee, water, beer and soda

there were free snacks in the kitchen, which i needed because i didn t bring any with me and i didn t have

with the big windows, it's not possible to blind completely and the illumination of the parking lot makes a

all the amenities come with the unit including the projector, outdoor jacuzzi, indoor bathtub, kitchen etc

there were slippers and bathrobes, a fireplace, good wifi, heaters, a projector to watch tv with, and a hot

the kitchen is equipped with all you need from making a hot tea or having a glass of wine

kitchenette facilities make it challenging to cook a meal, but then, that's what we signed up for

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

only time we fell short was during a downpour, and there was safe and convenient parking a bit lower down the

grounds with flowers lovely warm pool peace and nature and views close to the cloud forest (you can walk)

is why we booked this property- the only thing they did was allow us to use the jacuzzi in the spa but unfortunately

there is a beautiful pool and spa area also with a bar, and monkeys and birds easily seen on the property

our kids loved the upstairs loft providing some privacy for my wife and i

kids are not welcome

the common kitchen is fully equipped and convenient

breakfast was very good

the premise is fabulous with nice dining room when a very good breakfast is served in the morning, and you can

relaxing lake, beautiful location outside of the noisy town, near to the waterfalls, very good breakfast

breakfast was delicious and the surrounding area was magical

delicious breakfast

the breakfast was good and the view from the room and restaurant was excelent

the room (bedsheets, bathroom etc.) wasn't properly cleaned, wifi very poor

also, from 2 days we spent at the hotel, half a day the wifi did not work

basic breakfast and restaurant

the breakfast is very limited

breakfast was a rip off

breakfast was delicious too

of the rooms don't have wifi, some have bad signal

lovely views and pool. food was excellent.

wifi was terrible

the breakfast was not ready until 7 am. it would be nicer if it could start at 6:30 am.

good breakfast

didn t work well, wifi was horrible, room didn t have refrigerator, no shelf in bathroom, beds were

the infinity pool was beautiful

the pool and jacuzzi were beautiful and clean and we wished we could ve stayed longer

breakfast was hot and made to order just as we liked it

authenticity, people, bar and cocktails.

the food was delicious--breakfast would have been better if it had been hotter--need more thermal burners under

the peomised garden view bur we only saw the parking lot

breakfast was amazing and the activities at the lodge (horse riding, pool, trails, jacuzzi) were

couldn t enjoy some relaxation time at the pool as a very large group of school children were running around

there is a small swimming pool on site and activities available such as zip lining

there could be better light in bedroom and wifi was at time slow in the room.

restaurant really tasty, zip lining over the waterfalls fabulous, area around beautiful, lovely pool

definitely need updating & zipline ends to early in the day also wifi is very sketchy & sevice is extremely

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short

parking was difficult, but i don t know how they could remedy that

they took the drinks off the bill and the staff was super nice but whatever is happening in the kitchen needs

only downside was wifi - we tried streaming a movie and had difficulty, but since we were on vacation, it wasn

breakfast was tasty and varied

kind of a long walk from parking to the rooms in some of the units, but

wifi not working in the cabins

nice room and equiped kitchen, super friendly and nice stuff (it was very nice to talk to vladi and to take a

we extended one night in one of the bungalows by the pool

all the kitchen items listed weren't in the room (not sure if they were available on request)

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

very spacious and the kitchen was well stocked as well

the restaurant was pretty nice and we enjoyed their breakfast that was included with the

location breakfast was very good. very good staff.

i reserved regular room and got upgraded free to a bungalow free breakfast was awesome daily i got same option

was just ok, kitchen was under stocked with no cutting board and only one working burner

the room service is out of expected and they have a small ipad in every room for you to order

a flight early in san jose and had to argue to have the bellman bring the truck to the front parking lot and

lot of choices for breakfast buffet, the lobby bar josue makes serious delicious mixed drinks

it was so easy to book an excursion, a spa visit, or order room service with the in-room tablets

are at the pool

loved the staff, the private little pool in the room and the breakfast

the breakfast was delicious

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

great breakfast

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

there is no bar until 3pm- not a big deal at all. there is a bar next door anyway.

everything was beautiful, the swimming pool, the room, the view.

the wifi connection was very good

the bar is not available, but the hotel does not object to you having your own beverages, and even

breakfast was excellent with good variety and coffee/cookies on tap throughout the day was a hit

much to do, not a large selection of food on menu at bar, room service or restaurant by the pool

the laundry service cleaned my white t-shirt s which turned light grey and the fabric lost its

the breakfast is a highlight absolutely wonderful

biggest complaint is there was no where to purchase a beverage other than the bar, room service, or the mini

we loved the breakfast, the hot tub in the room, and the hot springs on site

good buffet breakfast, although not many options for bakery items (e

wifi was spotty in our room (away from the standalone cabins) and near the pool

tiny pool. mediocre breakfast. parking away from rooms.

room service was nice

service was excellent and food choices at breakfast were

the wifi was on and off

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

they were so kind and the kids enjoyed the pool and the beautiful

the property was cute and the breakfast was yummy

wifi didn't work well in the room.

they organised our trips, made effort with our kids to show them the creatures/plants etc of the property and

breakfast was simple but adequate - individual plates scrambled eggs, toast, fruit, plantain

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included

wifi good

included, kind staff, tv has streaming services included, all comforts like hot water, ac, and wifi work well

we suggest getting cabin 1 if you can, which is right in front of the swimming pool not to mention the perfect

and cozy room with private terrace and a very well equipped kitchen

pool a special treat

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

wifi worked well, mattress very comfortable, breakfast was good (served in the nearby hotel)

would be helpful to have a kettle in the room but there is one in the kitchen to use

didn't use the pool because of the weather, but it was much smaller than expected

the spa is fabulous; the room is entirely open to the jungle

breakfast was excellent, eggs to order, pancakes, fresh fruit and local items

wifi didn t work well in the rooms but that s ok

my kids didn't want to bother visiting an (expensive) hot springs in the area, as they preferred to

good breakfast

hot water for kitchen and bathroom sinks

the kitchen is not equipped with a stove and the single knife was very used

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

villa was very clean and comfortable, bed was soft, full kitchen was great

quiet, good break fast, plenty of parking (with on e slot right next to the cabin), there is also a private

breakfast was very good

strong wifi in the room

the wifi was good

the breakfast was also good

the kitchen has almost everything you need to prepare something simple

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

the pool was rather refreshing but lovely to relax by after a day exploring the area

very clean and nice, spa was awesome and in a good location

please slow down some people have kids

there were a lot of kids when we were there, and they were running around jumping in all of the pools and hot

room was close to the laundry room

i wish they had room service available later throughout the night.

one morning, i saw them draining all the water from the bar pool, cleaning it and refilling it with clean water

good breakfast

location, wonderful hot and cold breakfast, nice staff, excellent volcano view, room service daily, clean

breakfast excellent.

breakfast were also great as well

wifi had some problems to connect with both our mobile phones

we especially enjoyed the 3 pools

staff stood out for their friendliness and helpfulness, especially in the bar area

it's a very nice place, excellent location, wonderful views, nice pool area, very clean, well maintained, huge

the breakfast was great and all the staff were very friendly

we also liked the breakfast very much

pool/hot tub area would be great for a hotel in the u

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

the pool is great,nice garden with vulcano wiew!

poor breakfast,internet weak.

multiple pool and hot tub areas. breakfasts were great. staff was awesome.

we loved having the open kitchen next to the pool over looking arenal volcano

comfortable room, nice breakfast, very nice staff, safe parking inside, very nice looking complex

communal kitchen and seating areas, pool and access to laundry service were all bonus points

i love that they have free parking and laundry

we were also able to do laundry which was a bonus