in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short

craft beer! beautiful view! swimming pool! good food! lovely staff!

pool and gym pretty good

wifi wasn't quite strong enough at the last room in the cabin

clean pool in the garden, free parking

kids had a lot of fun at the skate park, on the tennis court and in the pool

the common kitchen is fully equipped and convenient

big clean modern rooms, great breakfast

an excellent and freshly prepared breakfast is included, the staff will help you with whatever needs your help

relaxing lake, beautiful location outside of the noisy town, near to the waterfalls, very good breakfast

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

breakfast was very delicious

there were slippers and bathrobes, a fireplace, good wifi, heaters, a projector to watch tv with, and a hot

the host stocks the kitchen with lots of welcome goodies

upon arriving, we found a wonderfully stocked kitchen, complete with eggs, cereal, coffee, water, beer and soda

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

there were slippers and bathrobes, a fireplace, good wifi, heaters, a projector to watch tv with, and a hot

reasonable laundry service

clean room, good breakfast, friendly owner

the wifi was a bad joke, even if connected u barely have internet

breakfast and dinner were over the top, everything homemade and very delicious

*part of the hotel looks like it is under renovation * wifi

parking right in front of the unit

been good to have help taking our bags to our rooms which were quite far away ( and we have 3 kids also) also

trogon, flycatcher, is costa rica safe, tour, guide, birding trip, sanctuary, nature, wildlife, parking, free

amazing breakfast, lovely quiet place, great rooms and value. in natural surroundings.

mid-large size pool

they have a little hike you can do, and massages if you like it us my wife do, or little gym while its raining

the food is tasty and varied and there is an excellent laundry service

breakfast is scrumptious too

it has a swimming pool and 2 jacuzzis which my kids had great fun with

our 3 kids loved it

dated hotel but friendly staff and excellent breakfast

the location and easy access to the el castillo town, the pool was nice to have to come and relax at the end of

the breakfast was good and the view from the room and restaurant was excelent

parking was far away from the rooms

the staff was nice, the breakfast was good

was perfect and exceeded our expectations, beautiful vegetation and evenings in hot swimming pool were

delicious breakfast

kitchen was able to pack us to go breakfasts on mornings our activities were too early to have the

just use the laundry service that the hotel offers

the included breakfast was good and happy hour at the swim-up bar was a great way to end each day

grounds, spotlessly clean, spacious room (chalet), comfortable beds, good breakfast, 2 friendly cats, helpful

they have free parking and an extra service for laundry that was very useful

very friendly staff, nice rooms, good breakfast

my kids loved exploring the garden which was relaxing for me because they had something to do that

the breakfast was ok, but we expected a little bit better based on the reviews.

the kitchen is equipped with all you need from making a hot tea or having a glass of wine

kitchenette facilities make it challenging to cook a meal, but then, that's what we signed up for

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

only time we fell short was during a downpour, and there was safe and convenient parking a bit lower down the

good location and easy access/parking

we had to eat in the bar which was fine but there were only 3 tables available so if you hadn't booked the

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

wifi was poor in the room

no bar or restaurant

good breakfast, friendly

wifi is weak.

parking a little tight.

wifi

cozy location, staff was very helpful with booking tours, great breakfast, overall lovely stay

the roku sticks worked in the cabin for streaming (i think they were on a wired connection) wifi in the cabins

shower and wifi worked perfect

large room with fully equipped kitchen

wifi was very spotty - not sure if that can be helped

the wifi was a bit patchy, but i am sure that's a mountain thing

breakfast, our private porch was exceptional

loved the view, the very helpful staff, spacious room with great views, the good breakfast provided, etc

wifi is constantly good

free parking space

of the little bar table and non functional diy chairs a little closet or something to put your stuff/clothes in

in the parking lot there is 1 tiny sign

the kitchen is not suited for cooking, but tableware is available

we would have appreciated more kitchen equipment (such as a hot plate or an oven), as it is otherwise difficult

upon arriving in the parking lot, it seems as nothing is there, and you have to take a bit of a leap of faith

new tent, with a lot of extra s in the kitchen and bathroom

everything including booking activities, transport, recommending great places to eat and even laundry

it's a decent location with parking on site, although it can be a bit of a tight squeeze if there are more cars

wifi was consistent, breakfasts were tasty and filling

milk to be provided with the breakfast so no need to ask for it every day

the owner makes breakfast every day freshly for you at the time you like

she helped me book my transportation l, as well helped me do my laundry

good location, plenty of space, secure, parking lot very secure.

the wifi only in common areas and not the rooms caused inconvenience

generous parking

breakfast was very good!

with great views (weather permitting), clean/comfortable rooms & convenient location we/ parking

the heater and fireplace were not working so if was not too cold to sit on the balcony

there is a communal kitchen that can be used during the day, and every morning there is a service crew that

the room was spotlessly clean and the whole place is modern throughout good wifi too

staff were incredibly friendly and helpful with booking tours, leaving luggage, laundry

room was very clean, there was ample hot water, wifi worked well, staff and other guests were very friendly,

room size, bathroom, laundry service

the wifi didn't work, we had to pay cash for the accommodation

amazing pillows!! convenient laundry. very affordable

town,and the best soda in the town la amistad value is the best,you have a common kitchen,laundry service

breakfast was the best i had in costa rica

perfect location, large rooms, large bathroom, great staff and breakfast

the free breakfast was delicious

breakfast was sumptuous, wifi good on lower floor

the cleaning could be better. the bedspread was dirty. wifi was not very good.

pool was a nice add on

friendly staff and a good breakfast

unstable wifi

the kids (ages 7 to 17) all enjoyed the pool and facilities

fantastic location in a quiet area of arenal. wonderful views and great jacuzzi and pool.

wifi is not perfect, but totally adequate.

the room was very clean and the breakfast was delicious

great recommendations about tours, location of the complex in a nice garden, very well equipped kitchen,

the breakfast was very good (several choices of cereal, different types of bread and marmalade, eggs

location, attentive staff (including a very efficient laundry service) and beautiful

wifi was not strong

had laundry done and was told 24$ in total which would equate to around 16,000 colones (based on the

also laundry service available for a reasonable price

a family lot of monkeys came to visit us every morning and our kids got to feed them

a family lot of monkeys came to visit us every morning and our kids got to feed them

reception, bar and restaurant staff

gym needs fixing! most equipment broken. also wifi very slow.

had to walk up to room with a view no parking up there

rooms are big, amazing views, good breakfast, good wifi

first we walked on parking lot and than little bit around the hotel

central location, nice accommodations, good breakfast

wifi did not work all the time.

clean and updated rooms. beautiful grounds, including pool and bar areas, and extensive gardens.

room was nice , pool was great, location good and the spa exceptional for a massage was excellent

breakfast choices were ample

the kids enjoyed the bunk beds and we found the beds and bathroom/shower very comfortable

the breakfast was delicious, with 4 cook-to-order options, and a delicious spicy passionfruit jam was

the kids were able to experience wildlife while having breakfast

helpful laundry service

vood breakfast, great deck for

my kids loved seeing the insects, birds and mammals around the trails between cabins

the location. the garden. the wifi, clean, nice surroundings.

the wifi not great.

nice staff, 3min walk to good breakfast, cute armadillo roaming outside our bungalow :) free parking

wifi is really only good in the main lobby

breakfast was great, including the tuna omelet

amazing breakfast

very satisfied with the breakfast choices

loved the roof top bar and enjoyed great cocktails looking out to the amazing views

breakfast was superbe too

we were in sunset and the facilities were great, though the kitchen might be a little outdated

mini bar and snacks were a great touch the owner (diego) was super friendly and gave amazing

the breakfast

the view, the kitchen, the beds, the bathrooms, all perfect!

my kids couldn’t believe how awesome everything was, from the rock wall and slide, the swings and

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

food is good, people is nice with mini bar free service

servers in the bar and restaurant were extremely friendly

the bar menu is lovely and the staff incredibly nice, but the bar is not a very nice place to sit

a well-stocked mini bar gave us some snacks to fuel our afternoon hike through the aguti reserve (ticket

free parking on-site

might be nice if the room has tv, also a defined parking area, however we had a place just in front of the hotel

room was very large and had a living room area with seating, a kitchen sink, utensils, coffee maker, and fridge

very helpful in setting up visit and guide to monteverde park, transfer to manuel antonio, and my laundry

there were maybe 4 parking stalls for the facility which were very steep, uneven concrete, and barely off

views from the room, restaurant and pool are absolutely stunning

pool was surprisingly small but good

location, nice clean swimming pool jacuzzi, lovely garden volcano and lake views.

a/c remote broken, tv reception bad, wifi is slow, can hear noise from other rooms.

its very quite at night if you have the right neighbours :-) breakfast is ok

strong wifi

there was a fully equipt kitchen with fridge

that only the shower had hot water - the kitchen and bathroom sinks did not

great parking space you can open it with a remote control when needed

the room was perfect for our needs and secure parking was a plus

high-speed wifi throughout

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner

the grounds are meticulously maintained, with off-street parking available

there is free parking on the premises if you want to park and take tours, which is what we did

parking was convenient

great breakfast and parking close to rooms

breakfast was good, breakfast staff were nice location was convenient abundant parking space

lovely hotel, loved the playground for the kids and the gardens/landscaping

the fillet mignon was the best deal for diner, and kids menu was great and inexpensive

we asked to move rooms as with kids the ground floor rooms are much better, they can run free around the large

set up a hillside no wardrobe space no casual lighting no seats in room no bar facility etc

parking is devided over four different levels with different road entries

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

poor wifi

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes

great breakfast and small grocery store close by

the breakfast was amazing, far beyond expectations

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

some noise from bar opposite, but didn't bother me, may bother some

from the owner and manager to reception and kitchen, they all went beyond expectations

plenty of parking as

there is the most spectacular trail system, and the views of the waterfall are bar none

wifi in the rooms was not that

especially awkward as there was no shelf space to do so and the space seemed to suggest under the kitchen sink

great gym

no in-room wifi, you have to take a shuttle to a common area for wifi.

wifi wasn't great (traveling with a teenager)

problem with the room was you can hear everything in the room next door, there were kids staying so that was a

the layout is confusing and there is not enough parking for certain rooms.

offered a laundry service which was great

wifi signal could be stronger in the rooms

we enjoyed our breakfast every day and the surrounding area

we used laundry service, which was very good and compared to other places relatively cheap

fabulous freshly cooked breakfast every morning, with the pancakes a firm favourite

rooms were spacious. beautiful landscape. breakfast was great. close to town. great service.

room has its own wifi network

the sunsets from the cabin bar down to the coast were absolutely amazing

the staff were all so kind and helpful a great breakfast

location perfect, wonderful breakfast, very helpful staff

rooms, independent bungalows, modern facilities in the middle of a forest, great breakfast, very attentive staff

empanadas are very dry and overcooked. granola for breakfast not yummy. all other food was good.

also - the cocktails from their bar are the best we had in a very long time (big shoutout to the barkeeper

kitchen had absolutely nothing in it but two small coffee cups

i wish i remembered the other waiters and bar tenders , they were all

secluded and it felt safe, beautiful pine cabin, nice kitchen, hiking trails on property, free wifi worked

wifi is fast

kitchen was a bit awkward to cook in, but all appliances worked

the cabin we stayed in was very comfortable and the wifi was great (we were able to stream a movie at night),

the kitchen was wonderful

the wifi was fast and they offered a large beautiful breakfast every morning, which was included in the

the bus station, booked our tours and when we had to catch the bus at 04:00 he gave us a takeaway breakfast pack

breakfast was lovely

the breakfast, especially the coffee was delicious

he was very friendly and had a delightful breakfast for me ready for my early departure

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the kitchen was also well stocked

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the house itself was very big with all the commodities you might need: comfy big beds, a kitchen and relaxing

parking in front of the apartment

had closed for the night but they were able to pull an amazing meal for us although the kitchen was closed

we also loved the coffee bar in the room and the wonderful smelling soaps and lotions

due to covid, their on-site brewery and bar were closed, but hey

amazing views and pool areas, big rooms

no pool.

good wifi

very comfortable beds, great showers, well equipped kitchen and just a heavenly place to hang out and feel very

room service menu limited

quite limited, booking needed in advance for everything, even for breakfast or gym

cant think of anything. perhaps water cooler in gym, but perhaps not there due to covid?

an expensive place for sure, but the prices at the bar were a bit much, and ave restaurant was just

the extras at the hotel and spa were very expensive. the food was good, but seemed overpriced.

half price happy hour drinks from the bar were a plus, with great views especially from the upper terrace at

the pool with a bar was exquisite

parking was easy

the rooms are spacious and the free breakfast was delicious

breakfast is huge and great

spacious room with an extra room with kitchen

property, lovely pool and great views if you are lucky

excellent breakfast

location, attention, breakfast, everything was amazing they made us feel at home

room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

wifi was really bad and the food was average

the pool was small and shallow, but nice enough

we enjoyed eating by the pool and room service was also very good

kids loved the jacuzzi in the room

breakfast was great. rooms were spacious and grounds were beautiful!

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

the parking was very good

there is available laundry service at $4/kg

hosts, good breakfast and dinner, good wifi, fantastic views, nice spacious rooms

the cabins were very clean even offered laundry for a fee

great location, nice mountain vibes! the shared kitchen and the ping pong are a big plus!

parking on site and shop/restaurants in close proximity

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

some noise from the road and wifi a little weak in rooms.

good wifi

quiet, good break fast, plenty of parking (with on e slot right next to the cabin), there is also a private

every room has its own parking spot

we could sometimes hear the train. rooms were small but yet cozy. not much room for parking.

the breakfast and the service

wifi was very slow

was in the parking lot area

kitchen is only open for breakfast, no lunch, snack or dinner option except for the walking

breakfast, nice staff, location, parking, the view!!

location! staff! breakfast! everything was exceptional!

parking lot filled up so when we returned from an outing in the evening there no longer was a spot

there was no wifi in the room

wifi only worked in 1 room, we had

everywhere was extremely clean the free breakfast and as a

the tours attached to the property were great! the hot springs and spa were also amazing!

hot natural pools, nice spa, the views from the volcano, great breakfast and staff was super

i would highly recommend the yoga lessons and the use of the spa and the pool bar

we didn't have dinner in the restaurant, but the bar snacks and room service were great

gym, meditation spot, swimming pools, restaurant, trails - everything has exceeded our expectations

there were multiple swimming pools, a yoga area, a gym, a wet bar and another bar further past the restaurant

the multiple pools, spa, meditation platform and gym were all fantastic

breakfast and the food at other times at the bar are fresh and tasty

there is even a swim up bar next to the pool and hotsprings

gym is in pretty bad shape -- the equipment is rusting

location out of town with added bonus of hot springs very close to everything and parking was easy - hot

surrounded by nature, with some little pools with hot springs, so you can be alone there, they have another

ac and wifi worked well

kids were hoping to order the tasty pizza in the restaurant a 2nd night but it is only an option on

very convenient parking options

safe parking next to the room

is nice, the rooms have a nice view, they were spacious and quiet, great parking space, quick laundry service

sceeaming kids), including the thermal spring swim up

the food was good, breakfast was buffet-style with hot foods and made to order omelettes and waffles, fruit,

nice property, loved the hot springs pools, great breakfast, the staff was all very friendly

the kids loved it

wifi could have been better . also need electric outlets near table lamps .

room was comfortable breakfast was included

each room is a tiny house with two big beds, small kitchen and bathroom

then they have a pool and hot tub where you can sit and enjoy the nature

clean, beautiful, private, stunning views, rooms were big, comfortable beds, nice livingroom and kitchen with

room had a small kitchen area with stools, but there was nowhere else to sit besides on the terrace

liked the short trails, pool w slides and thermal pools

only thing i can think of would be to have a separate adults only pool

there is plenty of parking near to the accommodation and the resort felt really safe

not care to much for how late the pool opened

multiple hot springs pools were so relaxing and swim up pool bar was very relaxing

two extra beds for our two kids were perfect

the wine bar was also a disappointment

a few additional things underdelivered: the quality of the food was not exceptional (except the breakfast

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

luxury tents complete privacy great view to arenal volcano plunge pool with thermal water ability for many

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

wifi works well

cielito lindo pool (adults only) was great, nice bar too

room service was disappointing (food was awful, expensive, slow & therefore usually cold)

the free laundry and free calls gave it a plus

includes free mini bar and laundry service

all employees were amazing, nayara spa and gardens did not disappoint. will return again.

nayara gardens: simple valet parking (included) when you arrive

we had an issue with our phone that made ordering room service difficult

the breakfast was plentiful and served with care

- a 2 bedroom villa had no common area or place to sit, entry is solely through a bedroom, kitchen access is

the spa was amazing

just that wifi was not working the whole time.

there is an amazing view of arenal, the restaurant area is beautiful, the pool and pool bar are an amazing

bad wifi, we didn t like the taste of food for breakfast

love the free valet parking

wifi internet was extremely slow

i was the only one at the pool bar at 8pm

so many springs and activities for kids and

food at the wet bar and the room service could be better

the spa is amazing and luxurious

buffet breakfast has an excellent selection and the gym had great facilities

ordered room service for dinner at the sushi restaurant

it was truly a unique experience with so many extra things for kids

water pools are very nice with bar and food service inside the pool they fullfilled all our special requests

breakfast and in-room coffee could be better given the abundance of delicious costa rican coffee

wifi wasn t working for 2 days

and the bar area next to the thermal pools

my kids enjoyed horse riding, milking cows and hot springs

superb location, beautiful gardens and multiple hot springs pool with jacuzzi.

we did not use spa but i bet it is wonderful

it was more like bar music instead of dinner music

there is no laundry on site which was very annoying

big rooms, service was great.thermsls spa were amazing

all the rooms face the pools, so the noise is inevitable as lots of kids are there as are younger adults enjoying

a great view of the volcano from our kids room but same price

friendly, most notable were david as concierge, stacy and fabian at the front desk, jose at the pool bar, carlos

-descent room service menu

the food at the lava bar was excellent as well

very clean and comfortable, good breakfast

spa was amazing, the hot springs were amazing

kids in the adult pools making a lot of noise.

the parking lot was floated and the car was literally a pool inside when they called me to move it

i loved the location to the thermal pools and the food was great

the hot springs were fabulous and my kids loved the slides!

we got connecting suites, which made it convenient to have our kids in the next room

pool closed slightly early at 6p. not much besides that.

my son loved the pool and the hot springs (as did we) and oh my gosh the breakfast buffet deserved 100 stars

a foot stool would be nice to get into the hot tub/shower in the spa rooms

our kids enjoyed the hotel pool and the buffet breakfast was great

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

it had a small bar which was great

stayed 5 days with my two kids in this hotel and we rented two huts

many cement pools and drink bar are a bit overbuilt, not natural, but fun for families, safe, relaxing

not crowded place, strong wifi in bungalov and around the four swimming pool,

a parking lot and too much noise

trucks coming and going one day, and the driveway to get into the resort is uneven, rocky and parking lot is

this is a public (people bused in) thermal pool, very small and crowded

we enjoyed all the pools, and the cold pool was a great place to swim in between the hot pools

the container/trailer we stayed in was in the parking lot and very cheaply constructed.