it had a good size swimming pool

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

wifi in my cabin was truly awful. hardly worked at all. was ok at reception

wifi was very spotty - not sure if that can be helped

we were upgraded to a larger cabin at no cost easy parking at the site very tranquil and scenic site close to

the breakfast was good, and the host was super nice and helpful

the owner makes breakfast every day freshly for you at the time you like

breakfast was delicious, the owner made me a different meal every morning

such a good price for simple and spacious rooms with nice breakfast and exceptionally nice and friendly hosts

place, family and cozy, clean and fully equipped, personal and excellent breakfast, thank you to the lovely

room was very clean, there was ample hot water, wifi worked well, staff and other guests were very friendly,

wifi was working good

there is parking available

the wifi didn't work, we had to pay cash for the accommodation

room size, bathroom, laundry service

very good hotel with very comfortable room and bed. the breakfast is nice .

breakfast was very good, the staff helpful especially ashley

- nice service and good breakfast - view of the sunset is stunning with outlook on nicoya bay - location in

fresh and tasty breakfast

breakfast was sumptuous, wifi good on lower floor

my kids said it was the best hotel they stayed in this trip, even though we had stayed in a four star

very nice location with good parking possibilities

free coffee / tea and wifi 24hrs

my kids and i really enjoyed our stay

they have dedicated parking right next to the hotel and a few hundred feet away(this one is locked at night)

generous parking

no tv in our room, poor wifi and showers took a very long time to warm up

our room wifi signal was unreachable, it was necessary to get out of the room, which is not really

joselyn and erica were so lovely and kitchen staff also very friendly and attentive

breakfast costs about $5 and must be ordered either the day before or earlier on in the morning

location for visiting monteverde cloud forest reserve, nice breakfast included with great view of local birds

the breakfast was very good and the location was perfect

the kids were able to experience wildlife while having breakfast

the kids were able to experience wildlife while having breakfast

used laundry service

upon arriving in the parking lot, it seems as nothing is there, and you have to take a bit of a leap of faith

the bed was not very comfortable. the wifi was horrible. there is no tv.

wifi was good

new tent, with a lot of extra s in the kitchen and bathroom

the kitchen is very well-equipped, the bathroom is clean, the design in general is very thoughtful and

breakfast was fresh and delicious--the breads were outstanding

also, i was told via email that there was a supervised kids club but when i went to use this, i was told it is

limited parking. some ground floor rooms had no view whatsoever.

good restaurant with a big choice of good wines staff very helpful, the laundry service is fast and the massages

booked one night for the new year, expecting to eat at the hotel in the evening with the kids (without anticipating

breakfast could be tastier

staff was so kind, the garden was beautiful, and the breakfast was delicious

my kids loved exploring the garden which was relaxing for me because they had something to do that

they have free parking and an extra service for laundry that was very useful

wifi not always stable and rooms a bit noisy.

parking was very limited and tricky

both wifi are breakfast were of a good standard

jose did some laundry for us overnight which was appreciated

wifi is weak.

cozy location, staff was very helpful with booking tours, great breakfast, overall lovely stay

staff were friendly the property is focused on sustainability parking was

if you are traveling with kids, there was plenty of room on the grounds for kids to run about

us over $60 extra everyday because we had three small kids when we paid extra for a room that could accommodate

forest; the territory of arco iris with plants and paths, green grass and chill out areas; the breakfast with

wifi not so strong

breakfast included was a lovely treat and you can choose from 4 different options

great room, shower, breakfast, staff, parking and location.

excellent homemade breakfast and a kind, helpful staff

we had to eat in the bar which was fine but there were only 3 tables available so if you hadn't booked the

good location and easy access/parking

was able to get the last parking spot of which there are four

loved the view, the very helpful staff, spacious room with great views, the good breakfast provided, etc

parking could have been better

clean rooms, excellent breakfast and nice staff

of the little bar table and non functional diy chairs a little closet or something to put your stuff/clothes in

the rooms are distant and uphill from the parking.

the breakfast was satisfying and quick

pet friendly, super amigables

first we walked on parking lot and than little bit around the hotel

walk to upper rooms, parking @ the bottom, also a steep walk to & from town ; not for everyone

the location. the garden. the wifi, clean, nice surroundings.

we found the meatless breakfast hearty and very satisfying

the restaurant and bar was not open as described in bookings

great location, felt like we were emerged in the forest. great breakfast, staff were so lovely!

the wifi didn't work, but when in the jungle who needs it?

a family lot of monkeys came to visit us every morning and our kids got to feed them

lovely familly run business, breakfast was amazing.

wifi was not strong

kitchen only had a microwave and a fridge, and basic utensils (plates, cutlery, and glasses), so

served eggs with pancakes and a very tasty juice and we also got coffee/hot chocolate for the kids

sunset view was amazing from bar

we needed, warm welcome, easy check in, wonderful location, some groceries left do make our own breakfast which

amazing breakfast

very satisfied with the breakfast choices

hotel design and rooftop bar are beautiful

it was incredibly windy at night, it was howling so loud our kids were terrified

we loved the modern, clean glamping pod and all the extra little amenities like toys for my kids, complimentary

you could hear the bass of the music super late which if we hadn t had our kids we would have been down there

unexpected amenities like a fully stocked kitchen and full bathroom

kitchen could do with an update, it is the only thing that aesthetically lets the space down

we asked to move rooms as with kids the ground floor rooms are much better, they can run free around the large

room was super comfortable, no needs for a/c or heater, hot water, the breakfast and the service at the restaurant

the grounds are very nice and the breakfast at the restaurant is very good

the rooms were spacious and there was a playground for the kids

the first room they gave us was right accross from the laundry room, again staff talking loudly plus the washing

nothing really though slightly out of monteverde centre so a car preferable plenty of parking

small but charming place in residential area, secure parking

room, kitchen area with a good selection of pans and things to cook with

wifi was excellent

amazing view from the terrace, individually made breakfast, clean and spacious, fully equipped kitchen

there is no pool, but the cool temperature of monteverde doesn t require one

in any bookings or questions you have small resort feels personal great room and amenities decent breakfast

there is not yet a spa on site but they arranged everything for a massage therapist to come to the room, which

food is good, people is nice with mini bar free service

breakfast! not enough choice and should be more fruit and cereals and pastries available

room was very large and had a living room area with seating, a kitchen sink, utensils, coffee maker, and fridge

free parking on-site

the location was very good, except parking could be a problem if more guests were there with cars

sized, clean, and comfortable apartment that is well equipped with a fridge and kitchen/dining area

very friendly and kind staff, good breakfast, big room, parking in front of the hotel entrance.

the room was exceptionally clean with a kitchenette and a really large bathroom

wifi intermittent but didn't worry us too much

the laundry in particular was a bit excessive with a per-item system of ~ $1 per item - we paid 10$ for

breakfast always included scrambled eggs, rice and beans, tasty fresh fruit and another special

plenty of parking as

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

kitchenette facilities make it challenging to cook a meal, but then, that's what we signed up for

only time we fell short was during a downpour, and there was safe and convenient parking a bit lower down the

the kitchen is equipped with all you need from making a hot tea or having a glass of wine

breakfast buffet had fruit, eggs, meat, and was very good

poor wifi

set up a hillside no wardrobe space no casual lighting no seats in room no bar facility etc

location, great views, good breakfast, and helpful staff

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and

the grounds are meticulously maintained, with off-street parking available

there is free parking on the premises if you want to park and take tours, which is what we did

the parking lot in front of the cabins. spoiled the view a bit.

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies

great breakfast and small grocery store close by

the wifi is usually two bars upstairs and may be less with more guests

the breakfast tasted delicious

some noise from bar opposite, but didn't bother me, may bother some

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

super friendly staff, nice place. great breakfast. we enjoyed our stay.

offered a laundry service which was great

we enjoyed our breakfast every day and the surrounding area

breakfast was great too

no pool or hot tub just in case you are wondering

problem with the room was you can hear everything in the room next door, there were kids staying so that was a

were top notch and they have a shuttle service that takes you around the property (restaurants/pool/tours booked

the wifi could have been better (also some work purpose here)

pool area was great and the bar had good cocktails and happy hour

including a swimming pool, tennis court, two restaurants, fitness center, mini soccer field for kids, a small

i wish i remembered the other waiters and bar tenders , they were all

bar and restaurant great service and lovely food

it was a considerable hike to the unit from the parking lot

was a kitchen, but no kitchen supplies or devices for cooking food, so the kitchen was essentially a

plus, the open air dining area and bar are a great place to relax and soak up the views after a day of hiking

clean room, good breakfast, friendly owner

reasonable laundry service

breakfast was delicious and very complete

view and breakfast - friendly owner

breakfast was delicious but coming from hotels with buffet for breakfast, my partner was still

two for one cocktails in the bar for happy hour

wifi only in the lobby. room smelled like paint at first, but the smell faded.

no wifi at the room only long. breakfast is not reach no elivator

i think the bar - which has a stunning location - should offer happy hour prices for drinks to draw

the staff were all so kind and helpful a great breakfast

the beds and pillows are very uncomfortable. wifi didn't function the whole time

kitchen was a bit awkward to cook in, but all appliances worked

the cabin we stayed in was very comfortable and the wifi was great (we were able to stream a movie at night),

the kitchen was a great addition even though we didn’t cook we had the fridge to keep our leftovers

we appreciated having a kitchen available in the cabin

the breakfast, especially the coffee was delicious

parking was tight, and mattresses need to be modernized - although still comfortable

he was very friendly and had a delightful breakfast for me ready for my early departure

parking was not very easy.

the breakfast was delicious too

parking in front of the apartment

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the kitchen was also well stocked

the house itself was very big with all the commodities you might need: comfy big beds, a kitchen and relaxing

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

you get a whole little cabin with a fireplace, coffee machine and provided coffee, they gifted us almost a

have exhaust in kitchen and bathrooms

there were free snacks in the kitchen, which i needed because i didn t bring any with me and i didn t have

upon arriving, we found a wonderfully stocked kitchen, complete with eggs, cereal, coffee, water, beer and soda

woodburning stove with wood stacked ready for a fire, luxurious shower, well stocked kitchen including sparkling

had closed for the night but they were able to pull an amazing meal for us although the kitchen was closed

loved the craft beer bar and watching the wildlife from the restaurant balcony

room had a spa bath which was lovely, the view from the hotel restaurant is beautiful

service at breakfast and a bit out of town. to be honest it's over priced.

in the restaurant after breakfast you have to traipse across to the studio side or ask for room service - oh

good wifi

very comfortable beds, great showers, well equipped kitchen and just a heavenly place to hang out and feel very

the pool was nicer than the picture on booking

the breakfast was delicious

they have a pool and hot tubs and amazing local breakfast with home baked goods

room and bad are confortable, the spa is nice

large heated pool and hot tub

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

relaxing lake, beautiful location outside of the noisy town, near to the waterfalls, very good breakfast

the premise is fabulous with nice dining room when a very good breakfast is served in the morning, and you can

delicious breakfast

breakfast was delicious and the surrounding area was magical

breakfast was tasty and with big portions

they even offer a laundry service which we were grateful for

the cabins were very clean even offered laundry for a fee

breakfast was wonderful and we also elected to have all of our dinners here as well

it was the fastest internet wifi we found in costa rica

very good value for money - nice room, shower with hot water - common kitchen - special tip: look for the

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

super kitchen for simple cooking

laundry service very efficient and much appreciated after a couple of weeks of travelling

and helpful staff with good kitchen facilities and nice rooms

the common kitchen is fully equipped and convenient

the breakfast was good and the view from the room and restaurant was excelent

the room (bedsheets, bathroom etc.) wasn't properly cleaned, wifi very poor

also, from 2 days we spent at the hotel, half a day the wifi did not work

basic breakfast and restaurant

the breakfast is very limited

breakfast was a rip off

breakfast was delicious too

of the rooms don't have wifi, some have bad signal

lovely views and pool. food was excellent.

wifi was terrible

the breakfast was not ready until 7 am. it would be nicer if it could start at 6:30 am.

good breakfast

didn t work well, wifi was horrible, room didn t have refrigerator, no shelf in bathroom, beds were

the infinity pool was beautiful

the pool and jacuzzi were beautiful and clean and we wished we could ve stayed longer

breakfast was hot and made to order just as we liked it

authenticity, people, bar and cocktails.

the food was delicious--breakfast would have been better if it had been hotter--need more thermal burners under

the peomised garden view bur we only saw the parking lot

breakfast was amazing and the activities at the lodge (horse riding, pool, trails, jacuzzi) were

lush jungle the lovely and incredibly helpful staff the incredible views the accommodating kitchen the

had to pay $10 extra for room service plus 10% service tax- too many additional charges

our kids loved the swim-up bar and pool

kind of a long walk from parking to the rooms in some of the units, but

the breakfast was excellent

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short

restaurant was decently priced with good food and a surprisingly big breakfast included

little kitchen area was a nice addition and the complimentary breakfast every morning was delicious

the screened in porches, the hammocks, the kitchen

fully stocked kitchen was great

location breakfast was very good. very good staff.

spa is 5min walk down the road - they offer a shuttle service but walking is okay, wish was better

an expensive place for sure, but the prices at the bar were a bit much, and ave restaurant was just

something more quite without kids

also not much to do if you don't want the hot springs or gym

huge first floor suite with excellent air con and wifi.

the breakfast was delicious

breakfast was good

poor breakfast, especially for vegetarians breakfast was subpar

great breakfast

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

but add to that the intimacy of the pool and dining area and private bungalows and it is more than just a walk

the bar is not available, but the hotel does not object to you having your own beverages, and even

the food and room service was good

weak wifi in our room but good at reception and pool area

everything was beautiful, the swimming pool, the room, the view.

much to do, not a large selection of food on menu at bar, room service or restaurant by the pool

room also with the view, the helpful staff, the room facilities, the breakfasts, the hot springs pools in the

fun area for kids but also relaxing for parents

wifi was a little slow at times.

we loved the breakfast, the hot tub in the room, and the hot springs on site

breakfast and location were both wonderful. super responsive staff. very pleasant to be there.

also the wifi was fully accessible everywhere on the property

food was excellent--the buffet breakfast was exceptional, and dinner and room service options were delicious,

the spa hot tub in this room was incredible! very clean very polite staff

breakfast is very good with many many options

the wifi was on and off

the rooms are spacious and comfortable with in-unit ac and a parking spot nearby

nice terrace, big room, nice parking space

wifi did not work in room but worked on patio

excellent breakfast

the pool was a great way to cool off at the end of a hot day

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

couldn t enjoy some relaxation time at the pool as a very large group of school children were running around

restaurant really tasty, zip lining over the waterfalls fabulous, area around beautiful, lovely pool

definitely need updating & zipline ends to early in the day also wifi is very sketchy & sevice is extremely

wifi does not work

beautiful location, great swimming pool, excellent staff.

and it would've been great if they'd offered breakfast, although to be fair, the room came with a kitchen, so

had every necessary facility as well as additional options with an amazing view on the swimming pool in the

the cabin was very clean and had everything we needed in the small kitchen

and cozy room with private terrace and a very well equipped kitchen

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can

nice pool you get everything in front: codes to entrance so easy

the covered parking was convenient, especially in the rain

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

the whole place was super clean from the pool to the plants and even the parking lot

we looked at two, and they were cool and well-designed with an outdoor kitchen and shower but with complete

wifi not working in the cabins

we loved the beautiful views, butterflies, pool - and the delicious breakfast.

all the kitchen items listed weren't in the room (not sure if they were available on request)

and nice stuff (it was very nice to talk to vladi and to take a hike with his dogs), very cool pool with beautiful

beautiful property and really good breakfast

the window, comfortable and spacious bungalow, on site hiking trail, free parking, delicious breakfast, and

we could sometimes hear the train. rooms were small but yet cozy. not much room for parking.

wifi not working in my room. seemed to be working everywhere else!!

a few screaming kids next door.

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

hot water for kitchen and bathroom sinks

villa was very clean and comfortable, bed was soft, full kitchen was great

the kitchen is not equipped with a stove and the single knife was very used

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

even the kids meals are freshly cooked and super healthy

location with a big parking (convenient if you arrive by car) and it the middle of nature with dozens of birds

the parking is protected inside the hotel, with short walking distance to the room

property is amazing , especially pool and jacuzzi areas are very romantic

the kids in the pool, zero respect to the other guests.

our kids had a blast going down the waterslide and we loved being able to sit by the pool bar in the

our kids had a blast going down the waterslide and we loved being able to sit by the pool bar in the

bar staff and kitchen on point

no self laundry facilities and it would be very helpful if you are out entire day in the wet muddy

will definitely come back again, hoping there's laundry services in the future

t ask them to do your laundry

room service is a bit slow

to no wifi signal in the room, far from town or anything if you don t have a car

pool was cool and refreshing

laundry was a dollar an item so we went into town to find service

the kitchen has almost everything you need to prepare something simple

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not

we especially enjoyed the 3 pools

staff stood out for their friendliness and helpfulness, especially in the bar area

it's a very nice place, excellent location, wonderful views, nice pool area, very clean, well maintained, huge

the breakfast was great and all the staff were very friendly

we also liked the breakfast very much

pool/hot tub area would be great for a hotel in the u

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

the pool is great,nice garden with vulcano wiew!

poor breakfast,internet weak.

multiple pool and hot tub areas. breakfasts were great. staff was awesome.

we loved having the open kitchen next to the pool over looking arenal volcano

comfortable room, nice breakfast, very nice staff, safe parking inside, very nice looking complex

communal kitchen and seating areas, pool and access to laundry service were all bonus points

i love that they have free parking and laundry

we were also able to do laundry which was a bonus

spa was amazing, the hot springs were amazing

great for kids

waterfalls and hot springs everywhere. it was amazing. slides for the kids.

loved that the kids can enjoy the pools all day without worrying about excess exposure to chlorine because of

restaurant and bar rather expensive.