the room was lovely overlooking the pool

it offers secured parking but when hotel is busy it could be like trying to park in downtown manhattan

the wifi signal did not extend to my room

paling and wifi very good the property is very well maintained, and it is very

parking was a bit tight. but with assistance, was manageable.

wifi was intermittent

we were also able to heat up the milk for our baby in the kitchen

as we arrived early before check-in, they allowed us to leave our luggage in their kitchen, offered us use of

i also do not mind shared kitchens, but then it needs to be a kitchen and not a lumber room that is also the

parking

great, good and copious breakfast

- walkable to faro & seaside walkway parking - secure, gated breakfast - very good service - friendly staff

breakfast in the morning was wonderful

breakfast was excellent in host very friendly will come back again our state met our expectations

was a fridge in the room and parking available for our car

bar and restaurant were wonderful

we had everything we needed in the kitchen, enough towels in the bathroom, and enough pillows

top hotel in puntarenas! best view! very nice service! early check in ! very safe!

no room service

filthy with screaming kids

sunday night lots of families out across the street at the beach. good vibes. pool was awesome.

proximity to the beach, pool, etc.

the pool is great for a swim or to cool down in

there certainly is a lovely pool on a desolate roof but it seemed to be out of hours

probably state of the art 30 or 40 years ago but now it is just a run down hotel with no bar no casino no

small but decent gym

it is first time i stay in a resort room which is just near the parking lot so that i have to keep the curtains

atmosphere was great, pool restaurant was well stocked and the juice bar was really good.

specially bartenders at main bar, dinning halls and all pool bars

we had a view of the ocean and the pool

room service and secured parking

good breakfast (included) too

there was loud music coming from a bar across the lagoon which went on until 2am

beach was 2 minute drive with easy parking (at least when we were there) great

local area less than ideal but secured parking kept our property safe.

a restaurant inside the hotel, really good, best staff they had a gaming room very good and full breakfast

i checked in, it would have been helpful to get the internet access code and breakfast schedule

although there was only a tico breakfast available in the morning the dinner options were good and the steak

pool gorgeous. staff friendly and very helpful. gorgeous everywhere in this very private oasis.

they have a nice bar by the pool so you can hang out in or out of the water

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

staff is very helpful, swimming pool is awesome and breathtaking view

all the kitchen items listed weren't in the room (not sure if they were available on request)

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

lovely lodge and pool and great food and wonderful staff

hmm. the pool was beautiful.

there could be better light in bedroom and wifi was at time slow in the room.

couldn t enjoy some relaxation time at the pool as a very large group of school children were running around

beautiful location, great swimming pool, excellent staff.

rica offers incredible properties throughout the country, spending $235 for one night with no breakfast, coffee

not far to get to airport quiet clean fabulous breakfast

in kitchen didn't run clean water it was brown and coughed and spluttered

the pool is prefabricated and cheap

weak wifi

wifi was terrible

and the pool looked inviting

are spacious and the beds are comfortable, the towels and sheets are in perfect condition, the pool is beautiful

fantastic staff. the rooms are nice the pool is tremendous.

you can enjoy yoga, walking trails, great pool area, privacy, jacuzzi

the spa procedures also exceeded our expectations, all in all 10/10 points

views, the staff (friendly and helpful), and the yoga room and pool

breakfast in the morning was also great

btw, the pool tiles have sharp ends and my daughters got cuts in there feet and lower backs

wifi is poor but you get a better connection by not being glued to a screen

breakfast could be bigger

restaurant, could have more variety in the breakfasts, though the breakfast was good

breakfast and other food was perfect, we appreciated that a lot

nice and clean pool

noise from the pool and also from the bar across the street

breakfast was good, dinner was great, staff friendly, secure parking for car

safe parking

parking was inside the gate

some communication problems because we were not in wifi so we had to wait to check in.

the kids (7,8) loved to watch birds/pizotes, play some games and enjoy some of the activities nearby

the host stocks the kitchen with lots of welcome goodies

upon arriving, we found a wonderfully stocked kitchen, complete with eggs, cereal, coffee, water, beer and soda

there were slippers and bathrobes, a fireplace, good wifi, heaters, a projector to watch tv with, and a hot

itself came with plenty of high quality towels and bathrobes, and unexpected freebies in the kitchen: champagne

fabulous place. lovely pool, great breakfast and very helpful staff

kitchenette is overlooking a beautiful pool

our room was big and comfortable, the outdoor kitchen facing the swimming pool was well equipped

only thing we didn t like was that there were very young kids on the first floor, and their parents let them

staff were helpful and the breakfast was relaxed and very good

breakfast could be better for kids (nutella, waffles, etc) pool fantastic loved cafetal

room is comfy, gym is useful

the casino was pretty big and a fun environment to play

no entertainment at night, too far fro town centre without the offer of a shuttle (although golf cart out front

only breakfast is all-inclusive, need a shuttle bus to go down the strip

fantastic bar and kitchen staff

no breakfast included, we like the pool, very familiar atmosphere , close to the beach

with blood shot eyes and disinterested demeanor, the female staff behind the poolside open bar were loud, rude

curtains lets the light into the room, wifi signal very bad on the room, no pool towels, cheap and old plastic

free (for all) parking

breakfast menu not including many lighter options

pros: great for families despite what we heard about jaco not being ideal for kids, this place worked well

great improvement with the shade at both pool locations and the grounds look well kept

the place was good, very good for families and kids pool is perfect, beach very close by.

my kids had fun with the foosball table and also played pool

the breakfast was great, lots of choices, the children ate a lot.

the rooms and pool were amazing

pool

nice seating area in the front of the property that has a nice view of the beach as well as the pool that has

they also have very diligent security that watches the parking lot at night

everything! place was amazing, right on the beach. kind staff, pool was so nice. very relaxing.

lovely pool was a bonus

the parking lot is a little bit small

kitchen will equipped

wifi was terrible and practically useless

stunning gardens and pool

there is secured parking area

bed was very comfortable and our room had hot water and a kitchen

very secure parking making it easy to just walk around and enjoy ourselves

fast wifi, lovely breakfast

parking was mainly on the street and there wasn't much traffic so it was fine

only issue was that the wifi was a bit unreliable, but, as soon as the staff was aware of the problem, they

there is a beautiful garden with two pools and many birds, and a communal kitchen which is nice to meet other

the grounds were pretty and the pool was clean and nice

wifi

location pool, refrigerator, beach towels w/ bag provided, mini safe and close to main strip & convenient

bad wifi and two single beds instead of a queen

love this hotel, especially the spa tub suite with the big king-sized bed and nice oceanview

was great, except the room had a spa bathtub with jets and there was not enough hot water to fill it above the

great breakfast

our mini fridge didn t work, and the wifi was very poor

the choice of breakfast entrees was very nice

sofa bed, bot ok for little kids

it has a kitchen which is also great, especially on a longer stay

none except some weak areas of wifi in my room

there's room service available from the on-site restaurant happy hour, bbq/paella on the weekends, a pool

and finally, it is pet friendly and our dog had a comfy stay

was great, pool was nice but need a bit of love, access to beach is only two minutes walk via gate

they have comfortable beds, big tvs, a/c, wifi, and little kitchens

well equipt kitchen in the cabin with good wifi , aircon and a terrace

the ambience in the property is nice, with lush green that is kept tidy, the pool is nice and there's enough

very friendly staff nice accommodations nice little pool area

nosie from the bar won't stop until 2:00 am everyday.

fantastic pool and hot tub overlooking the beach

recently renovated, beautiful interior, friendly host, awesome bar and kitchen

amazing property with very high-end features, furnishings, kitchen, electronics, and patio

i missed out on the pool and jacuzzi due to weather. (rain)

the place is fantastic, great location, excellent staff members, nice pool, highly recommended!

bar and dinner staff were wonderful

place is run down, there was construction outside, nobody to open the gate when we arrived & no parking on the

wifi did not work the whole time

casino close by

we sat outside and chilled a lot on the hammocks, tables, and by the pool

staff keeps everything very clean including the pool, omg

picnic tables, wonderful pool with a river running next to property

the place is peaceful and quiet. free parking on the grounds and nice pool.

wifi is very weak but acceptable if you only want to check email or social media

the beach, staff goes up and beyond, great value, great for kids and the older version of

pool area was beautiful and a very fun place to relax and hang out

wifi there was horrific

garden around swimming pool, hotel directly on the beach, surf school on the way to the beach, good breakfast

room service was once there in four nights

parking was right in front of the hotel, safe and easy to find

friendly staff the room was clean it s located in a quiet street with free parking in front of the property

the parking space is just in front of the hotel and the wifi worked perfect

is calm, rooms are clean and perfect water in swimming pool with nice surfing vibe

the pool is great to have available for a quick dip

breakfast is rather basic at this standard

the gardens and the pool are really awesome

it was like a garden of eden, the room was exquisite, restaurant was great, bar was great

great, big pool. incredibly helpful staff, spectacularly calming location, big room.

the breakfast was delicious, fresh and tasty

beautiful room with view of pool and ocean. josh was very helpful in the office.

was constantly playing in the bar area and was a bit loud at times

they up graded my room. the green vegetation, and pool and bar area.

they up graded my room. the green vegetation, and pool and bar area.

was amazing , room was clean and nice, you can enjoy the pool and the beach at the same time ,

the hotel staff gave the wrong breakfast finish time so we missed breakfast

view from the balcony:), ac in rooms, great wifi! proximity to beach, quiet property, pool,

away from busy town on beach good bed nice restaurant free parking

breakfast reslly good. ocean view perfect.

also great food, beach restaurant, garden, pool, services,

fantastic view, big condo, great pool especially for kids, very friendly staff, good food

our apartment was great, the pool was nice, you are on the beach

secure gated parking lot for my vehicle

we travelled with 2 kids under 2 and they made it easy and a joy

condos are wonderful: spacious, nice kitchen, washer and dryer, beach and pool are great

pool was cleaned every morning

very clean! pool was cool and restaurant view was great

i have school-aged kids and they are used to waking up and eating much earlier than that so it didn't really

lots of kids and floaties

the pool. it is very clean and they have a pool for kids

a little thing- there could be more shadow places (sombreros) in the pool area and more layers in the pool and

ice is $3 a glass at the bar restaurant

wifi was spotty, but that could have been the location.

wifi was terrible, you need to add an ap nearest to the rooms

we saw macaw, toucan while having breakfast

wifi kept dropping

beachfront, pool, easy parking, spacious room, big refrigerator , very helpful staff.

the shared areas, parking and free coffee

nice shared kitchen area

our room overlooked the sea with a large balcony, and the room was clean and comfy with a small kitchen (and

also diana, lady that works there behind the bar and reception was the nicest and so so kind and helpful

it is a small hotel with all rooms opening on medium sized pool

having convenient on-site parking was also a big plus

the food was outstanding, best breakfast we had in costa rica

breakfast, the pool out our room door, friendliness of the staff and how they go above and beyond to make sure

was great- loved the pool and ocean view was amazing

waves are very strong, perfect for surfing but dangerous for kids or people that don't know how to swim

and the kids in the pool at 9:00

i did not, obviously and was charged $75 for getting my kids' underwears, socks and such small items washed

wifi in room was weak .

breakfast...

truly pet friendly

room cleaning poor wifi connection

no complaints - lots of parking

the parking lot is not big enough.

reading other reviews i can only conclude that people are expecting gordon ramsay to cook breakfast for them

breakfast included was delicious, the pool and the customer service was great

pool, helpful staff, good breakfast every morning

location in playa carmen, lovely hotel with great rooms and lovely pool area, and the best staff

swimming pool, how peaceful the place is

the pool in the bedroom was so comfortable you didn t want to come out of your room

individual private pool, with a big terrace and a great view on the ocean

rooms are dated and have maintenance issues (kitchen sink wouldn t drain properly, leak in master sink, loose

the private plunge pool was a perfect size and good temperature

the villa, the pool and the view were astounding

the front desk by phone, only by walking there under the heavy rain, not enough towels, poor wifi

good breakfast (included)

the hotel offers excellent breakfast and has parking on the site

breakfast is good enough: bread, banana bread or carrot cake, scrambled eggs, rice, fresh fruit and

each with their own wall painting outside bunk beds instead of a queen or full bed for the kids chair

wifi coverage was sketchy.

very cool pond and garden for kids plus the pool

they come get you at the airport and drop you off, ability to get some great food in the evening, breakfast is

that said, i prefer their open-air property over those that are just buildings/ parking lots

staff, great room and pool area, nice and quite area and a wonderful restaurant in the hotel

had a very early flight and they took us to the airport and made sure we got a little breakfast before

they have a beautiful patio in their garden, right next to the pool

weak and unstable wifi, no shampoo

the pool and grounds are very pretty, we walked the trails

perhaps could have done with more regular skimming of the pool to remove the floating debri/insects

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

wifi didn t work, check in experience difficult

breakfast. wifi was weak. weak coffee.

at check in they didn't take the time to give us the basic info like wifi, breakfast time, where breakfast

the property is gated and secure with parking

convenient; great little oasis near the airport; free shuttle service to airport; delicious breakfast (included

parking was secured but very tight. breakfast was included but quite simple.,

i didn't try out the pool or the spa treatments

staff not the friendliness, food services during the day, it was isolated in a neighborhood, a bar and food

spa was great

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

our room was on the ground floor with a small terrace overlooking the gardens/pool

the beds are comfortable, it also has a nice pool and the garden is very beautiful

my husband also enjoyed a dip in the pool

staff super accommodating. beautiful property. lovely pool and room

i paid for breakfast during my stay and it was top notch in all respects

close to the airport, beautiful history, wonderful breakfast

helpful staff, breakfast was very good and varied, very nice interiors in colonial style, locked parking,,

we loved the delicious breakfast

close to everything laundry next street over, many restaurants available, great shopping.

good location, comfy bed, hot water, good wifi.

breakfast outstanding. staff very helpful

they allow guests in your room. breakfast was included in the price and it tasted good.

nice staff - great breakfast - great price for costa rica - dorm with few beds - towel and soap for

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

the breakfast is basic but good

the free breakfast was nice especially when traveling with kids

had to leave before breakfast

close restaurants and convenient to airport w free shuttle or parking

the room was clean and quiet, airport shuttle, price was good :)

the wifi did work good

no parking space

great people, delicious breakfast

good wifi

breakfast was good

breakfast is great too and included in the price

my error: i arrived late and didn't find details of wifi around

comfortable, clean, good wifi, a cooked breakfast

wifi wasn't working

wifi was good

no wifi in the room.

the wifi did not work in the room

very welcoming staff. kids loved the adorable decorations and gardens. coco was a highlight!

my kids loved wandering the small trails and visiting the pets, cows, chickens and donkeys around

amenities could have been better for the price (no pool)