small kitchen very efectively organised with salt, sugar and coffee

delightful breakfast terrace and pool area with wonderful views

ry cold but we liked that), huge breakfast

building, well adapted, personal effects of the family, comfortable bed and bed linen, excellent breakfast spread

breakfast was rather simple

delightful breakfast terrace and pool area with wonderful views

it s exclusive because there are no kids allowed, it s a bit expensive (but worth it), it is in fact a great piece of stylish modern (-)is relatively small in size with noisy kids around; location is good if you'd like to go to las palmas but it takes 1 hour to the south of (-)for 4 people (our kids plus us) had two single size beds put together and a couple of separated sofa-bed, very

generous room for three adults. large balcony with stunning views. good shower.

location, very good breakfast and dinner

partner and i had an amazing three-night stay at occidental roca negra adults only

were great facilities were great the view was wonderful gym has good and varied equipment staff recommended and book our restaurant staff had great

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

although some may find it very remote there was wifi although no mobile reception so you couldn't make

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

wifi connection was sometimes unreliable

for a comfortable stay

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly amazing, mountains on one side, the sea and volcano on the other

the breakfast was good

breakfast was adequate

the pool was very cold but we still managed to had a quick swim and then enjoyed the sun

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

not enough choice of beer and wine in the honest bar beside the pool

lovely old fashioned pool lounge area

wonderful! very special and very quiet. not suitable for kids.

location, great pool, nice rooms

was not bad but i got a room that looked like a bunker with no lights and small windows, the gym was under construction and the breakfast was just a toast and some can marmalade or pate

the gym is not really in a good state

we weren’t aware breakfast wasn’t included on our booking

massage pool

friendly staff, cosy and clean place to stay. very good breakfast

apartment with kitchen and dinning area

kitchen was poorly equipped

the spacious shared kitchen, balcony and terasse are comfy as well

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

kitchen facilities useful.

wifi signal not so good in rooms, better to go downstairs into dining

advertised as parking included, but it was 'fend for yourself' parking

parking is a pain - trying to find something close to the hotel was challenging

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

very nice pool and room

pool was clean and heated and the grounds were pristine

pool perfect temperature, staff was friendly always care so well of the room cleaning and providing

kitchen exactly with everything you need to do, a little improve snack or dinner, that was exactly

the heated pool was a bonus, it was so great to walk in to warm water

our room at the time we needed so that our sons naps were not disturbed) to the staff in the breakfast area

the pool is a plunge pool which is fine to refresh but 2 of the days there were kids jumping around and

breakfast was so so …suite was dark and clumsy but upgraded family room with sea view and balcony

spa was disappointing

were very polite and helpful, the spa is a little outdated but was a nice touch to our stay

llness centre), araceli

pool was peaceful and clean, staff also very helpful and friendly

infrastructure, great rooms, friendly staff, perfect breakfast, great pool/rooftoppool, modern gym and a cute spa area

more consistency needed in room service

top floor with swimming pool closed to adults with kids.

delicious breakfast

pool area is well maintained and heated pool very welcome in february

to the old town and the airport - very friendly and helpful staff - the fact that it was a small adults-only hotel - the small swimming

small b&b lovely breakfast in small cosy restaurant facing garden and pool nice balcony overlooking the

lovely space with a comfortable bed, spacious room and an amazing breakfast.

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

breakfast had all we needed and everything was super tasty

a small rooftop bar allowed self service at all times

perfect service, the staff is very kind. very clean and amazing breakfast! the location is great

breakfast on christmas day was good

kindness of staff, great breakfast, everything clean and fresh. in the middle of old city center

the staff was very friendly and the breakfast was delicious

the breakfast was always freshly made and delicious

location right next to the cathedral on a pedestrian street very helpful staff lovely breakfast well designed stylish

two course breakfast was high quality

and guy on the desk was super helpful friendly and room was stunning and loved the small room top pool and views across las palmas

only downside was the rooftop bar wasn't open, but i'm assuming that's due to it being off season

the roof top terrace with a dip pool and bar is perfect for relaxing after a long day walking the streets of vegueta and triana

aren’t really negatives, just things to be aware of: the rooftop bar was a lot more expensive than other places

location, modern luxurious interior, quiet & tranquil rooftop pool with bar and seating area

the cocktails in the roof top bar looked great and tasted even better

pool was closed gym was small

lovely new year eve dinner friendly staff great rooftop bar nice gym

the breakfast is good, but there is only one person who serves the breakfast room and room service at the same time

compared to lots of places nearby the onsite restaurant and bar were expensive.

hotel has a lovely coffee shop which closes around 9, would be lovely to have a little bar on site that where you could get a drink later into the evening

my partner used the gym during our

nothing really! maybe keep the bar open beyond 7pm!

the best thing about the hotel was the gym facilities the hotel operated with

very clean and tidy and service was very good especially the staff in the bar joined to the hotel

there's a rooftop bar with very nice views, great for watching the sunset

it is just opened some facilities were not open yet like the rooftop bar and the swimming

refurbished hotel in the best location, really clean and modern, pity the rooftop pool and bar were not ready however we had a very pleasant stay, would definitely recommend it

there was a “gym” big enough for maximum 2 people, maybe consider remove the thread mills and replace it with

loved the modern feel .rooftop bar was something else views amazing.

food was lovely, nice variety and great breakfast omelette station

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable rooms and friendly,

lovely pool and facilities

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

breakfast and dinners were lovely

our room had a lovely view of the harbour, we used the gym a few times and sat by the pool some days too

which was great as i arrived alone by plane and my husband arrived 4 days later by yacht the wifi in the room was excellent as i needed to track the progress

no dining room service

breakfast was simple but good. they also accommodated our late check out.

bar works till the late hours, so you can always go down for a beer

breakfast, very varied choices

location was wonderful, the 8th floor pool with pool bar was great

mechanism - fitness centre on the top floor with views of the city, ocean and mountains - free spa with saltwater pool, sauna and steam room - easy access to the beach - plenty of power sockets

breakfast was the same every day

the location, the reception staff (alfonso and the other older man were extremely helpful) the gym, the pool, the rooms, the price, the food, the cleanliness, etc etc

staff, room clean and comfortable and they allowed us early check in, very useful

comfortable and spacious rooms and good wifi

staff very friendly, great terrace, fast wifi. best location in town.

wifi

for a longer stay, got my own fridge in the room, a little desk, private shower, very good wifi and even a balcony

internet wifi extremely slow

no access to the terrace and a swimming pool would be perfect!

terrace on top of the building was 'closed for refurbishment' so there was nothing to do,no pool,no sun loungers

was nice but don t see how it s classed 4 * , no bar , restaurant ,pool etc

the corridors are a bit dated. the gym ok but could have more equipment.

soft drinks in the mini bar were free the first night

could put one of those stand up ashtrays by the far end of the pool deck

breakfast was a great surprise, everything available and a standard late check out or 12pm!!!

gym is ok un manned

the bar was dead

gym and no pool so should not have a 4 star rating and for the price charged

mini bar had bottled water only purchasable

the bicycle in gym not working

never mentioned gym

the roof top bar was amazing with lovely cocktails

quality - price service high level nice views from bar that is at 8 floor and close to bus station santa catalina from where are going buses to almost

the attitude of the bar staff

excellent, clean , friendly staff , good breakfast and roof top bar

location clean modern room with balcony great breakfast air con good roof top bar safe hotel, many shops and restaurants

great and well equipped gym

room service was excellent

location, pools and facilities, car parking

the kids pool area was a real treat for the family, kids play and parents chill

was very clean room was large, bed comfortable, large bathroom, loads of storage breakfast was very

super comfy beds, short walk from the beach and supermarkets, nice rooftop terrace, allowed an early check

unfortunately the bar does not seem to be operating but chairs and small tables are available

near little park with openair bar

no bar service, bathroom ventillation is not working

i traveled for over 15hours and i was allowed an early check in by tana and sara gave me lots of ideas on where to go after my long rest

breakfast & pool

to pay for coffee pods once you use up your quota is a first for me, room service food was objectively bad

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

breakfast excellent bedroom very comfy staff very

there was always a friendly smile and help whenever it was needed, gym, tennis, spa and games room added to the experience

to the spa was not advertised

location of room fab pool and sea view amazing

after dinner, there is no late bar which would have been nice

the pool bar and outside service was a welcome retreat from the heat

themed food nights we tried italian mexican asian and german with so much choice at the buffet, breakfast also very good

location brilliant..life guards had brilliant fun with the kids in the pool

bit strange a lot of irish but pool bar did not sell magners irish cider a big

pool and the food at the pool bar was delicious and quick service

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

my child was only 9 months kids club was only for 2 hours in morning

the pool area was really attractive with lovely bar and restaurant area

conditioning not very good, food at dinner time not much choice and snack bar not much choice either

the room had plenty of room and the half board breakfast and dinner was better than expected

they don’t really cater for guests on bed and breakfast

great breakfast with huge varieties, very nice pool area, everything is well-thought and well functioning

pool

stayed bed and breakfast which is ideal as there are so many restaurants to try close to the hotel

anyone visiting gran canaria, specially those couples that want a bit of tranquility since its an adults only

hotel has everything you could need - with great facilities like the gym, spa, roof terrace, pool and restaurant

breakfast was lovely in the mornings

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

self service bar! beauty treatments. shop on site. pool area. views.

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

spa pool needs some attention and so does some areas around the sunset pool

selected salobre due to closeness to 27 hole golf course

plenty of space despite being a large hotel

buffet with plenty of choices, sunset pool has very beautiful mountain and ocean views, the pool water is heated which is perfect for

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy