entrance was open and welcoming with clear area for breakfast and indoor pool

the continental breakfast was as good as it gets

the breakfast was awesome

cleanliness, brightness and a very good hot breakfast.

all the breakfast the cleaning and all the employees

free items included in room rate-- hot breakfast, kickback p

kitchen and bar had horrible quality food at high prices

hot breakfast buffet with biscuits and gravy

wonderful breakfast with several delicious options

wasn't a grab bar for the toilet to be able to get back up

rooms were nice and the pool was great

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

very nice people and great pool

the pool. and definitely the heart shaped room we had

they are pet friendly

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

almost a full size fridge and freezer with counter space and kitchen sink

hot breakfast and pool staff was super friendly

breakfast quiet pool

staff was great especially hotel employee at breakfast the next morning

the room, lobby, pool, etc was all very clean

good breakfast

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

the room we were given was next to the laundry room and the staff was doing laundry all night

breakfast wasn't all that good

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

there was a good selection of foods for breakfast.

our shuttle driver was a great ambassador for your brand as well

location and shuttle to/from the airport

not able to have shuttle available

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

was informed after i checked in that i had to give a 24 hour notice for the shuttle

i liked the pool area

buffet breakfast was cold stale bagels and yogurt

very small pool that is outside so we could not swim because it was cold and raining

clean , excellent decor, breakfast was well set up.

extremely clean, staff was friendly, nice breakfast, safe area.

breakfast is as good, pool was war, outdoor smoking was clean

pool, fitness center

breakfast was good and plentiful.

breakfast was really good

great location. very clean and comfortable. friendly staff. also had a good breakfast

use better options for breakfast

loved having the small bar sink, large sitting area, spacious all around other than the shower area but that is a small

bottom of pool a little cleaner

the pool was a nice size for our family and friends

the elliptical in the gym was brand new

i wish the pool was heated more and i would have loved a hot tub to be there

clean. modern, indoor swimming pool

pool & gym closed!! open up!

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

only thing that i didn't like was that the pool was not open

the staff very friendly. lady who does breakfast is very good.

breakfast was good, location good for what we had planned to do.

clean, the breakfast was good

breakfast was very nice and staff was very friendly and helpful

morning hot buffet breakfast was very nice to start the day with

the pool was too small and the water was very cloudy

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

breakfast was quite picked over about 30 minutes before breakfast ended

staff, everything we needed on site and satisfying breakfast

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love the desk area , we are on a medical trip for my special needs son to cincy

cleaning people were a little bit loud first thing in the morning, and we were right next to the laundry room so the washers were loud, but wasn’t too bad at all

clean & comfortable! friendly staff! good hot breakfast!

family friendly amazing staff great amenities including the outdoor pool

the laundry facility was very convenient and appreciated as we were half way through our trip and

people smoking poolside

king mattress was not soft at all and it was uncomfortable to sleep on and the breakfast was not good

indoor pool was nice and check in easy!

great breakfast and cleanest pool ever

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

beds were uncomfortable you sank right away even m kids said the beds hurt there back

ice machine and the best breakfast

nice clean hotel good price decent breakfast

clean affordable friendly staff. great breakfast waffles cereal bagels juice coffee

staff was friendly, updated shower, nice pool, everything was wonderful

clean friendly affordable great breakfast wifi cable

shuttle was prompt

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

airport shuttle runs 24 hrs so very convenient

did not have time for breakfast. i caught the airport shuttle at 6:30.

the shuttle to the airport deal is awesome to have, super convenient and great

clean pool and gym

breakfast was and staff member was very friendly

hotel was very busy. lots of kids running around so a little noisy in hall ways

it had a wonderful airport shuttle service that helped me get to the airport on time.

m ,as well as in the gym and the swimming pool

my room was excellent. bed extremely comfortable. overall perfect. breakfast was wonderful.

it was a quick trip and not able to use the pool.

it was very clean and the pool was nice and the gym was exceptionally nice

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

breakfast selection was amazing

breakfast was simple and good.

shuttle took me to valet parking garage

no fruit or yogurt for breakfast. quite starchy/sugary choices.

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

great breakfast buffet with hot eggs & sausage

even let us know to get spring water from the fitness center instead of her pitcher water

breakfast was really good

the breakfast was awesome and well stocked with an assortment food

pool was awesome

close to the ark encounter!! very clean! had a pool!

breakfast was good but we were there for 3 days and it was the same every day

great bed and breakfast

the pool wonderful to enjoy and the rooms were excellent

pool water too cool.

breakfast was really good and a great value add to your stay

pool doesnt have tinted windows

location was phenomenal and you could sit out with a nice fire, bbq, swimming, 5star breakfast

breakfast was a very good quality

no hot tub in the pool breakfast line was so crowded.

small pool

no receptionist upon arrival and room service trays left in corridor

arrived at 4 pm to see 2 room service trays

airport shuttle to the hotel was great and extremely helpful.

location, shuttle, bar, and restaurant

the pool had alot of clean, large towels available without having to call and request them

no swimming pool

the kids loved it

wish there was a pool so next time be where have a pool

all was ok, the pool wasn't open yet

too many younger kids running around without adult supervision maybe more signs would help

the staff,breakfast,early check in accomodation, the condition of the room were excellent.

the breakfast was nice

the breakfast was good

great place good breakfast

the staff was super friendly and courteous, and the breakfast setup and options were great

very near the ark, great breakfast

very clean, wonderful saff, great room, amazing breakfast.

some of the equipment in the gym was broken.

great gym area with awesome, quiet treadmill and tons of weights

the gym ac wasn’t working

bonny ( i believe ) the lady who took care of the breakfast area was very nice and friendly

the service was great, very friendly employees, enjoy the breakfast.

the breakfast was excellent. there was a nice selection.

very good breakfast and staff was very quick and efficient

clean, friendly staff and great breakfast.

and convenient airport shuttle

no room service menu in room

not a variety of food. to expensive, no kids menu

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

airport shuttle and parking is a major plus for travelers.

didn't have a shuttle to and from then airport so it cost us a total of $35 to and from using a taxi

nice pool and staff very clean

quiet, good location and good breakfast

the pool is still open (with restrictions) which is a big plus because that’s all my kids want to do is swim

pool needed cleaning. not enough tables/chairs for breakfast.

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

indoor swimming pool.

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

gym is very little no great choices no even weights

pool was great for the kids

we had to order room service for a pot of coffee

ended up calling the front desk) and in the morning they hadn't yet set up the

their shuttle service was excellent

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

we were provided a free shuttle to the game

noisy kids running up and down the hall and taking over the pool

my kids loved it

way too much chlorine in indoor pool, kids had red eyes

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely great client

also, the breakfast was outstanding

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

charge for parking. that's a new one for a holiday inn.

the breakfast too very simple.

i didn't use the gym but it had your basic equipment

bed was very comfortable. enjoyed the complimentary breakfast.

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

would've loved a whirlpool, rather than just a pool

pool and no hot tub

facility- everything looks new rooms are spacious and beds so comfy- fitness center top notch

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively on friday night but it was never loud in our room or an

the pool is ice cold. no heat whatsoever.

breakfast was great! room was spacy! pool was nice!

no one answered the phone when i attempted to order room service

staff and clean rooms the fire alarm went off at 4 am but there was an electrical fire in the pool room so i m glad they went off

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

but, if you are going to take away the pool, the gym, the snacks and the made to order breakfast

staff was friendly and helpful and the complimentary breakfast was upscale and really good

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

the breakfast buffet had many options very delicious

rooms were large with full kitchens (no oven, just a cooktop)

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

i liked that it had a gym, it was close to everything, and the free breakfast

breakfast selection

the pool isn’t anything i could use for exercise

the breakfast was better than the last time but could still use a little boost

once getting to a room at 9pm (with 3 kids under 8) to pull back the

no pool

the rooms are not kids safe.

that the pool was to cold.

we were only a little over a mile from the great american ballpark and jack casino

great location and hotel! very friendly staff and the breakfast buffet was delicious.

the room service food was sub par and extremely overpriced.

the room service personnel were fabulous..

the pool was very small but entertained the kids for a short time.

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

they don't have a bar and don't sell any beer.

food was just bar food and very mediocre

didn't get breakfast because no one was working at the breakfast bar and no food was available

went to the brick & morter bar & restaurant or drinks

the lady working the front desk and the bistro bar were so so nice

desk staff and manager are great, room was spotless and bar was fun

kids swam in the pool

no restaurant; no breakfast; bar closed too early.

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

everything, especially the outdoor area for the kids to play games

bar service especially slow

room service was fast and efficient and staff was

wifi was free as standard - i get it as marriott club member, but not everyone who we traveled with

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

paid wifi, busy valet line.

no room service

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

the gym was nice , i want a refund for this hotel stay

everything including the kids and i experience was wonderful!!!

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the bar just for us

room service

availability of late check out

also i ordered room service and it took over a hour in a half to get my food then when i

the westin s gym was wonderful and staff was very helpful

arena football game all i wanted to do was relax and have a late check out and the staff made that possible

to front desk and room service out of order tv did not work our first visit we will give another try

i love the room it was big and my kids definitely enjoyed the space.

no room service

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

they let us store the milk in the room service fridge

great value for the location. continental breakfast was very nice!

breakfast was wonderful

free breakfast, good location, nice gym.

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

made breakfast a joy

the breakfast was great. wonderful bar on 3rd floor.

room was great. liked having the kitchen.

that the billiards and bar were on separate floors

it wasn't even an early check in, it was 6:45 in the evening

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

location, room service, staff, parking fee, comfortable beds, excellent amenities.

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

rooftop bar was closed - highly disappointing!

good for families with kids, alot of inappropriate nude arts and magazines

in room breakfast could have a little more selection

roof deck, staff lobby bar bartender all amazing.

the rooftop bar the waitress needs some customer service training.

the hotel is cool, the bar is cool, stay there you wont regret it

breakfast was great. i had the lemon ricotta pancakes,

i took my kids out the pool and went back to our room

pool temp and pool area was freezing

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

easy parking, beautiful room, pool open late and early

could use bigger and more towels at pool. ok for small children but not adults.

they also offered a good breakfast spread which was also a hot with the kids

problem i had with the hotel is it there clock was set 1 hour ahead of time, and i got down for breakfast at 5:00 instead of 6:00, after you get cleaned up dressed and everything you can't go

breakfast was warm and good. and staff was super friendly.

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

breakfast was okay but not many options.

breakfast with hot and healthy options, room very clean and comfortable

the breakfast wasn't that great either

breakfast was a bit lacking in variety

were a lot of people but a small area for breakfast but everyone was considerate of one

breakfast was nice and so close to the arc

were very nice and helpful, rooms are clean, breakfast has a good variety

place but very very clean, fresh paint , no stinky carpet, bed was comfy didn't wake up hurting, breakfast was decent for continental and very clean area

decent breakfast, staff was wonderful!

property is very clean, and everyone was very friendly. breakfast was very good.

it was super close to the ark encounter. they have a pool and the restaurant next door is great.

the free breakfast had limited choices

the outside pool was great for the kids, the onsite mexican restaurant was exceptional

enough but the bathroom was very outdated and cramped, it was in dire need of an upgrade, the laundry facilities worked well enough but again, machines old and outdated, room not to clean

very clean, big rooms. staff was friendly and the breakfast was great.

hotel is very beautiful and equipped with a gym and swimming pool which i didn't use but i saw some children having fun swimming

gym was also good

good location. friendly staff. good breakfast.

the bar closed early each night we were there

the room, pool and eating area were all very clean

close to casino and cincinnati children’s hospital

it was new, clean; we liked the pool and gym

after breakfast was over, the lady cleaning up still got me a glass of milk i wanted

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats