no movies to order in room, no safes in the rooms and no swimming pool

breakfast was great and appreciated

breakfast

there is anything it was the breakfast that was there

breakfast was great! services were perfect !

funky interior design, spacious rooms, spacious lobby with pool table, gym.

the bar food/drinks were also pretty yummy

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

it's a real gym with a locker room

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

bentley. and the breakfast.

breakfast was suitable

liked that it had a mini kitchen with a nice an clean refrigerator

liked the availability of a kitchen if you want to save on going out and cooking your own meals

the room was very spacious. i loved the full kitchen.

it was new, clean; we liked the pool and gym

small pool, could improve hot breakfast food quality.

hotel employee prepared a delicious breakfast with a wonderful positive energy

the gym was mediocre. could be improved

pool & gym were great! breakfast enjoyable. good location.

great amenities including the bar, pool, fitness center and free breakfast

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

the price at the laundry very

hotel is very beautiful and equipped with a gym and swimming pool which i didn't use but i saw some children having fun swimming

sofa bed was not your normal sofa bed, more like a trundle bed, only fits little kids

the pool was on the small side and was a max depth of 4 feet deep

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

breakfast area was well kept very clean

the breakfast offerings were excellent and a good variety oof selections.

good choices on breakfast bar

the gym, and location

they have a great breakfast selection!!!

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

the free breakfast is a buffet with many options

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

room was a suite, with a kitchenette, a little sitting area, a very comfortable bed and a sink area separated from the

were disappointed in the breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several occasions

night: no wifi

also, the wifi wasn't very good, even the guy at the front desk didn't understand the problem

there was nowhere to sit outside other than by the pool .

also loved the free wifi

the hotel has a bar inside it

the pool was way too cold

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

pool was ccccooooollllld

i took my kids out the pool and went back to our room

would not take kids there

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

my kids had left items behind in the room after we checked out, but they located them and gave them

overall it was a nice experience and close to my daughters gymnastics meet

once getting to a room at 9pm (with 3 kids under 8) to pull back the

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

very unique hotel and experience great room service

the rooftop bar is a little small.

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

no pool or hot tub, spa took forever to get in touch with.

the kitchen staff was amazing!! also cleaning lady with blond hair was great

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

the breakfast was great. wonderful bar on 3rd floor.

it wasn't even an early check in, it was 6:45 in the evening

great breakfast

everything from the rooms to breakfast. they always do a great job.

liked that the gym was so easy to find and pretty clean

delicious breakfast and great location

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

the bathroom/spa was amazing. we went for our anniversary and had a great time.

my kids and i used the baby’s shampoo we brought

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

i chose a 4-star expecting access to food, drinks and wifi

the hotel offered room service which came in handy on a super rainy evening

no food after 9 pm or room service. no valet service.

the gym and restaurant inside the hotel.

pool is actually located in a gym, and closed early

egg white omlet terrific room service staff was very accomodating.

bed was comfy spa tub was excellent staff were nice and helpful

hotel offers 24 hour room service

the westin s gym was wonderful and staff was very helpful

i feel like bar prices for drinks were over priced.

friendly staff, early check in available

man who was cooking our breakfast was incredibly rude - seriously, my adult daughter was so afraid of his attitude toward

hospitality, location, cleanliness, and the pool.

i decided to try room service, but no one answered after waiting over 5 minutes

breakfast was amazing

gym

all good, later times for the bar down stairs on the main floor.

having the bar in the lobby was excellent for waiting in between events

friendly and helpful staff, which included the valet, front desk, bar tenders

very hospitable. i enjoyed every minute from the valet to room service

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

there was an incredible rooftop bar and dining venue

we had a great time at bar and the bartender was fantastic

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

went to the brick & morter bar & restaurant or drinks

they don't have a bar and don't sell any beer.

paid wifi, busy valet line.

room service was fast and efficient and staff was

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

wifi is not included.

bar service especially slow

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

it was cleaning and had parking on spot. plus late check out times.

breakfast was okay but not many options.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast staff is a little unfriendly

continental breakfast was very good

the hotel was great , but the kids were upset the pool was out of order.

the breakfast bar was awesome

they also offered a good breakfast spread which was also a hot with the kids

the location near so many restaurants, things to do, and the breakfast bar

the bar hours are limited but it’s lively, when they are open

the pool water

cool vibe, great staff, happening bar with awesome unique specials added to the experience

everything, especially the outdoor area for the kids to play games

desk staff and manager are great, room was spotless and bar was fun

staff was friendly, everything was clean and well kept, the pool and gym were nice

early check in

we did like the fact that there was a pool and a gym

room clean/ breakfast service still great although modified/ kids loved the pool

room clean/ breakfast service still great although modified/ kids loved the pool

no one answered the phone when i attempted to order room service

the room was phenomenal! breakfast was great.

wifi was included but didn t work

breakfast is outstanding, except pastries are cold like they came out of refrigerator with no way

you should have room service for breakfast and breakfast should end at 11:00am

way too many unsupervised kids running crazy in the hotel

the pool and workout room far exceeded expectations

by the pool didn't work but not a big deal since there were fully equipped showers available in the locker

pool and no hot tub

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair floating everywhere

great location clean breakfast was good

the kitchen was very useful

the breakfast was really good and healthy

the bed was extremely comfortable and breakfast was amazing.

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

noisy kids running up and down the hall and taking over the pool

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

2nd night kids in the hallway and slamming doors at 11.30 pm

the pool and gym was closed

the breakfast is great and the pool was nice and warm

pool was closed

the food at breakfast wasn't that good.

were working properly, the beds had clean sheets and pillows, friendly staff, easy check in, easy parking, a better grab and go breakfast than a lot of these hotels are having right now

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

when i booked the hotel, i did not realize that room service would not be available during memorial weekend

their is a very nice reasteraunt called

only real issue, if it can even be called that, is that i wish the price for the breakfast bar was displayed and that there were clear instructions on the process

there was a very loud party. we also ordered room service in the morning and it never showed up.

the open gym, and the bathrooms were clean, overall good rooms

she was so sweet & welcoming for breakfast

charge for parking. that's a new one for a holiday inn.

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

we were celebrating my daughters 14th birthday and miss betty made sure our room had the best wifi (essential to teens) our room was immaculate and cozy (-)wifi was slow and didn t like staff knocking on door at 935am wanting us to leave. (-)wifi service was very poor (-)the wifi sucks! (-) the best wifi connection around (-)wifi wouldn t work on the 17th floor, was told because of location of satellites or something on (-)the wifi parking fee luggage cart tire was flat. people smoking on balcony (-)balcony was very small, wifi sucks, over priced (+) wifi was good

the staff was nice. room service was fairly cheap. room design was great.

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

the view and the pool

pool was huge and the children couldn t live with out it

great hotel, would be great to have a gym for business guests

walked to paul brown stadium not to bad 30 min they need shuttle bus

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious (+) bar drinks were delicious (+) the lobby bar creates delicious and beautiful handcrafted cocktails to order (*) welcoming staff and delightful bar with excellent restaurant (-)bar was closed during our stay and restaurant for a private event (+) mini bar was fun (large bottles of

food was delicious

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

the pool

pool was cold, breakfast was filling but definitely not that tasty

i didn’t like that the pool was very small and they didn’t have a hot tub

pool could have been a little bigger

we loved the breakfast, the pool, and the cleanliness

but way too many little kids in the jacuzzi

couldnt honor the early check in, when finally got settled and into pool, we had issues w staff harassing us in the

love the included breakfast and nightly snacks

the pool is nice & kept clean but it could be a little bigger for the size of the hotel.

spa bath in room - so relaxing

very friendly and room was clean , continental breakfast was good

the hot breakfast! and everything was very nice!

the breakfast was really good and the whole experience felt special

the breakfast was excellent!

i love staying here. beds are comfortable and breakfast is great.

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

i needed a late check out and they approved it for me

a little pricey but balanced out with not having a pet fee.

the breakfast room is well stocked and everywhere is clean and well cared for

breakfast was simple but convenient

pool to cold

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

the room was clean & neat. the facilities were very good. the breakfast was the same every day.

everything was awesome! breakfast was great. pool was perfect

very relaxed atmosphere, everyone was very friendly, wonderful breakfast selection

and the pool was crisp and clean

we didn’t make it early enough for the pool but i’m sure we will come back again

the breakfast was fine.

loose the pool and don’t charge for breakfast…

pool was closed

the room was near the pool

the pool being closed ðŸ ? ??

early check in the associate who printed a few things from her computer for me

we liked the new clean facilities. our kids loved the lobby with game area.

clean rooms, blackout blinds, pancake station better than other hotels. nice to stay with kids.

pool, pool table, foosball and more

clean, good breakfast, great tv and a wonderful bed.

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had to sit and wait for my

the variety of breakfast food.

the breakfast was not good. there was not enough fruit, bread, bagels and yogurt.

was clean and very nice staff. breakfast was awesome too!

location and the breakfast was pretty good . limited selections but ok. staff was friendly.

breakfast was always the same and containers always empty. do not count on breakfast.

swimming pool that's what i like and it was very clean

calm, fell secured, clean and good room service

and kind of confusing to find the rear lobby entry for parking

traveled for my sons football game with my two younger kids

the restaurant was not available that evening, but the brewery that shares parking lot was recommended by staff at check-in

breakfast was very good, nice selections and fresh

pool was disappointing cold and in need of repairs.

pool and close to wedding i was attending.

they had a different breakfast every day

everything was great, friendly staff, awesome breakfast, would definitely recommend

the price was way to high. i just wish i was allowed to take breakfast to the room to eat.

the pool was closed and it was 80 degress out

customer service, pool is closed but was not posted

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

website said the pool was open, and it wasn't

convenient location, clean, comfy, and my kids loved the pool!

they had cut up grilled polish sausage with scramble eggs hash browns and a waffle bar ( wirh chocolate chips strawberries whip topping chocolate syrup caramel syrup sprinkle' ext

my kids enjoyed the breakfast that was provided and the location was central for why were were there

gym facility and the room was very nice

breakfast was great and nice pool in a nice area

also, the desk is in the kitchen as it is part of island, this is in the king suites at least

mini fitness center and wake up call didn't work!

the room was very spacious loved having the kitchen in the full-size fridge

nice fitness center

quick and easy check in/out friendly staff pool was nice

breakfast options below par on weekend,; advertised as full kitchen but no cooktop/stove

nice size pool and it was open for use unlike many other hotels during this pandemic

stove and the same staff that checked me in told me i can come to the front desk and pick up a kitchen kit

was beautiful, immaculately clean, perfect size with all the needs of a new furnished home with a kitchenette

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

liked how clean the room was, how comfy the bed was, and how easy it was to use all the kitchen stuff

without my kids

lot of kids unattended during my stay

also, parking was kind of tough on our side of the complex

everythg! the bed ,kitchen, grnd fl, dispensers in shower. jst everythg.. fantabulous!

desk guy was very rude about the pool

the complimentary breakfast accommodations were wonderful, convenient and a good menu

super clean, nice sized pool

overslept for the breakfast and the woman in charge was putting everything away

staff at the breakfast was great

unfortunately, the pool was chipping at the bottom, which is extremely dangerous for kids

did not use fitness or pool at this time

friendly staff, clean, nice breakfast

the pool was too cold for my kids (3 & 5)...especially for colder months

i was disappointed with the saturday breakfast because there was no sausage to go with the powdered scrambled eggs

not much parking

the tenants living at the facility congregate in the parking lot and i didn t always feel safe

my kids enjoyed playing on the basketball court

i liked the apartment style suite. it was nice traveling with kids.

we had a family with 6 kids above us

breakfast was great happy hour and my kids loved the pool

disappointed in the breakfast as there were no waffles for kids and the omelet bar wasn't open - just not what has been offered in the

contractor responsible for snow plowing did little or nothing overnight to clear the parking areas

and the breakfast was magnificent

love the made to order breakfast, they also have happy hour for two hours which was a great way to interact with other

it didnt have a continental breakfast but i knew that making the reservations

breakfast wasn't included and pretty pricey

breakfast not being included in the price

the pool is very convenient for the kids

for the price it seems that some sort of breakfast should be included.

laundry facility was a big plus

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an app, and it'll

i loved the small kitchenette inside the room

the room layout, lots of space and an adequate week journey kitchen to help keep costs down

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

didn't get a chance to eat the breakfast, got up too late

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

room was very clean pool was excellent

i had reserved at a different hotel only to find out their pool was closed until saturday

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

get her name) that worked the front desk the day i checked in ((7/27/19) and i was able to get an early check in

breakfast was super good and fresh

the gym was under construction. the air didn’t work in the pool room.

friendly staff, nice breakfast, clean room.

clean and comfortable all around, nice small pool was open until 10pm and was in good condition

huge room, super clean, really nice breakfast, friendly staff

friendly, clean, and hot breakfast, really quiet

the breakfast buffet

the pool was not heated

clean and nice breakfast

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

they offered limited breakfast including cereals, yogurt and muffins

15 min drive was not too bad and free parking

the morning breakfast was great !!

their customers services during checking and breakfast