convenient to the airport, ,comfortable bed, excellent pool

arrived at 4 pm to see 2 room service trays

airport shuttle to the hotel was great and extremely helpful.

location, shuttle, bar, and restaurant

desk said i could order room service and it would be deducted from the $50 hold

late check out, great location to florence, and cincinnati

-gym needs a little more equipment

the facilities laundry room needs updated equiptment.

well maintained and close to the airport and provided shuttle service.

shuttle to the airport

like the shuttle service to the airport and back before and after my flight

very clean and very close to airport. the shuttle was very convenient.

nice spacious modern parking free

room service is horrible

not a variety of food. to expensive, no kids menu

shuttle took me to valet parking garage

close to the airport, providing a shuttle, reasonable price.

service was nice .room clean good parking .breakfast good for on the go!

breakfast was plentiful and diversified. quite a spread.

machines out of order, laundry 2nd floor

the shuttle to and from the airport was nice. driver was very courteous.

did not have time for breakfast. i caught the airport shuttle at 6:30.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the shuttle to the airport deal is awesome to have, super convenient and great

the gym is amazing, love it

i think someone even rolled their eyes at my kids and i

location, restaurant on premise , shuttle service and on site extended parking.

breakfast looked delicious and was served hot

clean room and love the fact that has self laundry facility

well my husband wanted waffles on the breakfast bar lol he was fine lol he found plenty to eat

dident get breakfast

breakfast was really good

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

breakfast was good and the staff was great

great location. very clean and comfortable. friendly staff. also had a good breakfast

did not care for the breakfast, loved the hotel, location and staff was great!!

the breakfast was good and the staff was super helpful

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

wish there had been an indoor pool, but can’t have everything..

the place is kids friendly and very safe

the fitness centre/gym needs a cycling machine.

the shuttle closes down early! the driver was wonderful....

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

breakfast was a “true breakfast”

the pool and hot tub were a bit small but i sill would go and stay there again

good breakfast. great pillows!

clean & close to casino

the staff very friendly. lady who does breakfast is very good.

had spinal surgery so no breakfast. but it sure smelled good.

breakfast buffet area is a little small

kitchen well equipped

pool was great for the kids

the laundry facility was very convenient and appreciated as we were half way through our trip and

the full kitchen in my room lets me easily prepare wonderful vegetarian meals and dine comfortably at the

since you get a full kitchen in the room it is easy, or you can walk/drive to the burger king which is just across the

it was raining so they had a shuttle bus that took us to a nearby restaurant

we enjoyed our stay, breakfast was awesome!!!!

i used the gym but was hoping for a weight machine, not just treadmills

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

the shuttle runs on the quarter hour so just book a spot on the shuttle when you’re checking in

it was nice. i wish the pool was heated

very comfortable & quiet room; airport shuttle was so appreciated!

i wish the pool was heated more and i would have loved a hot tub to be there

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of the room, shampoo/conditioner

the breakfast is great

next door is an awesome paved trail for golf carts around a pretty pond with geese

kids yelling until 12:30 pm

there was a good selection of foods for breakfast.

an indoor swimming pool. cream cheese for the bagels

close to the highway. staff was friendly. room was clean. hot breakfast.

someone was working out in gym with music on at bedtime

the pool was great

the staff brought thanksgiving food and there was hot breakfast every morning and towels were clean and the hot tub was big and

almost a full size fridge and freezer with counter space and kitchen sink

convenient location right off the interstate and free parking is great

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

hotel advertised a nice indoor pool

was informed after i checked in that i had to give a 24 hour notice for the shuttle

our shuttle driver was a great ambassador for your brand as well

swimming pool and gym facilities

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i have had the chance to

the casino was nice

only complaint is the pool was freezing

the pool was perfect for my kids

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

they are pet friendly

the pool and the heart shaped spa tub in the room

everything, good experience, love my spa in my room aswell.

the pool area is awesome and the hot tub was above board

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

from the staff, food, room, location, and the bar with happy hour drinks

descent restaurant and bar wish it had a bigger menu but adequate

the pool was clean

will take that into consideration for next trip with the kids

great pool and hot tub

nice clean hotel good price decent breakfast

clean, friendly staff, great breakfast choices

ice machine and the best breakfast

the staff is awesome, it's clean, and breakfast they serve is very good and a variety

clean rooms, good breakfast, friendly staff. i love it here

free parking in garage across the street

no free coffee bar in lobby for early risers

parking was inconvenient but not really an issue

room service and close to casino.

couldn't get waited on one evening in the bar area

convient to racetrack and casino

raised the bar in customer service

the long walk-up hill to the casino.

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the snack bar food was pizza square cheese melted but cold veggies and pepperoni not good.

the pool

the breakfast was terrific, and our kids loved the pool!

very clean, great pool!

also liked the fact that you could do laundry

breakfast, clean and comfortable rooms, pool warm, very friendly staff- would stay again,

breakfast every morning which was also a sweet dream come true , as is the exercise room and pool

location was great especially since the casino supplied a shuttle to the event center and the casino

excellent location to restaurants and casino

breakfast could be a little later before it gets put away

one person was trying to check people in and fold laundry and in the morning had kitchen duty

breakfast was great, staff was super friendly, and the whole place was very clean!

pool was small. beds felt more like full size instead of queens.

pool was clean and was a good temperature

the staff, the breakfast, the cleanliness and the location were amazing!

the pool needed to be more heated

loved the pool

the pool wasn't open at the time.

everything was awesome! breakfast was great. pool was perfect

and the pool was crisp and clean

the ladies who ran the breakfast

my kids loved it

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

staff was great to accommodate my kids to get to use the pool.

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

2nd night kids in the hallway and slamming doors at 11.30 pm

would not take kids there

the rooms are not kids safe.

bed in a clean room, friendly and helpful staff, good breakfast served early

had a laundry. well situated

wasn't heated and was an ice bath so kids couldn't swim-part of why we selected this hotel was it had a pool and paid more vs one w/o a

the indoor pool was fun for the kids, and was well maintained

the indoor pool is nice and i love the gym

closed but they did have a nice restaurant on the first floor that was open until 10 and with room service

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

location and my kids loved the balcony overlooking the city

surprised you had to pay for parking and no included breakfast service.

the morning breakfast was wonderful and the hours were perfect to accommodate all guests.

00 per day charge to park in the hotel parking lot

we came with a 7-year-old son. the location and parking are perfect.

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

i came to the thinking that pool was open so had to disappoint my kids

had kids so was disappointed pool was closed. understandable though.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

the breakfast is perfect everyone is helpful and friendly:) bar has good local beers ;) food in the restaurant is very

great gym

indoor pool was very nice for our kids

kids enjoyed the pool area

indoor pool was very nice for our kids

the size of the room. great breakfast and coffee.

the pool was nice and warm!

bananas at breakfast

room was huge and my daughter had a blast in the pool

all the breakfast the cleaning and all the employees

great location and kids enjoyed indoor pool.

i wish the pool was warmer. a little on the cold side for me.

fitness center is very nice

we paid $3 per cup of coffee at the bar after finishing the complimentary one in the room.

great bar

walked to paul brown stadium not to bad 30 min they need shuttle bus

great hotel, would be great to have a gym for business guests

also wish there was a shuttle service to and from the riverfront

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

their shuttle service was excellent

$600 a night is outrageous. would like a bigger gym.

more selections

really enjoyed the cooked to order breakfast and happy hour and snacks each evening

the staff was very friendly and they did a great job keeping up with the huge crowd at breakfast

location and options included with hotel. happy hour and breakfast are nice additions.

everything including the kids and i experience was wonderful!!!

no free wifi as advertised 3

historic hotel in a great location, walk to everything or take the street car, awesome gym

no food my kids would of wanted

egg white omlet terrific room service staff was very accomodating.

the morning for breakfast was outstanding

delicious breakfast and great location

breakfast was good, staff was phenomenal, valet was phenomenal

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

they also gave me a late check out of 1 pm which was amazing

street noise, half mirror in bathroom, no room service

inoperable wifi 2

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

muffins, granola bar and coffee

our favorite staff member was the gentleman working at the social hour and breakfast

breakfast was not well stocked

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

bed compfy and breakfast good

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

they don't have a bar and don't sell any beer.

the lady working the front desk and the bistro bar were so so nice

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

didn't get breakfast because no one was working at the breakfast bar and no food was available

i feel like bar prices for drinks were over priced.

didn't have wine bottle opener that we could use, even though they had a kitchen and bar there

bartender and kids pizza was so small

was bad kids in the hot tub and pool when we got there with our girls

room was very clean well taken care of, the room service was excellent, the lady at the bar was very friendly

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

the gym was really nice with newer equipment, clean and very well equipped

wifi was free as standard - i get it as marriott club member, but not everyone who we traveled with

nice bar and restaurant

wifi should be included, and the valet is pricey.

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

good for families with kids, alot of inappropriate nude arts and magazines

the gym was standard -- nothing too special, but adequate.

room service hours could be more versatile & hours extended

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

pool was ccccooooollllld

neither of us had popcorn or any food outside of a chocolate bar in the hotel

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

wish the pool had been open

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

very hospitable. i enjoyed every minute from the valet to room service

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

the food was delicious at the bar as well as breakfast room service

room, breakfast

breakfast was excellent

the breakfast was really good and healthy

great location clean breakfast was good

breakfast was good and the kitchen staff did well restocking the buffet as needed

clean, friendly staff, close to nearby entertainment, and breakfast was amazing

the bed was extremely comfortable and breakfast was amazing.

staff was friendly, everything was clean and well kept, the pool and gym were nice

we don't have it at home because of the high prices of cable he was excited that there was a gym

also there was a rule against being alone in the pool area

the breakfast was awesome!

pool was a little cold

the pool table and outdoor life sized jenga was alot of fun!

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

the gym needs a little more throughout the brand

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in the various areas

the breakfast was good

bentley. and the breakfast.

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

the room was very spacious. i loved the full kitchen.

the second room had nothing i needed for the kitchen

close to casino and cincinnati children’s hospital

breakfast buffet was ok but no cheerios or rasin bran cereal, no oatmeal, only fresh fruit was

the entire staff were awesome, especially the ladies working the breakfast area....

hours for pool on weekends should be extended and opened earlier on saturday morning

unsupervised unruly children in the pool

very clean, big rooms. staff was friendly and the breakfast was great.

my four kids were devastated

offers on site bar and snacks and free breakfast

pool temp was too cold

2nd day pool was closed and my kids were miserable

the bar was open longer

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the kids thought it was really neat

my kids loved the fun decor throughout the hotel

i wish that our room had a tub for the kids and a microwave.

the breakfast wasn't that great either

breakfast was good but both mornings there was no coffee

it was cleaning and had parking on spot. plus late check out times.

plenty of parking and generous breakfast

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

she loves the swimming pool

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

the swimming pool area was very well kept and my boyfriend was quite satisfied with the gym as well

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in i talked to front

the breakfast bar was awesome