great hotel, would be great to have a gym for business guests

it was absolutely fabulous. i is impressed with the room and the room service

we had to order room service for a pot of coffee

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively on friday night but it was never loud in our room or an

the pool and workout room far exceeded expectations

you had to go back up the elevator to the fitness room

would've loved a whirlpool, rather than just a pool

the room was great! comfortable bed. location was perfect! fitness facility was awesome.

the pool and bar not being open.

the pool could ve been cleaner

room phone didn't work for calling room service

wifi in the room was a plus

after an evening out got back and called for room service well before they closed, but the phone just rang and rang both times we called,

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

had kids so was disappointed pool was closed. understandable though.

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

and the pizza from room service was delicious

the staff was nice. room service was fairly cheap. room design was great.

location and my kids loved the balcony overlooking the city

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

price and parking and pool

nice comfortable layout,nice pool area,food and drink served until 11pm

did not provide any room service

she was so sweet & welcoming for breakfast

i didn't use the gym but it had your basic equipment

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

clean, friendly staff, close to nearby entertainment, and breakfast was amazing

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

the rooftop bar was amazing & the breakfast was pretty standard but hot & fulfilling

breakfast was good and the kitchen staff did well restocking the buffet as needed

the kitchen was very useful

way too much chlorine in indoor pool, kids had red eyes

2nd night kids in the hallway and slamming doors at 11.30 pm

noisy kids running up and down the hall and taking over the pool

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

my kids loved it

staff was friendly, everything was clean and well kept, the pool and gym were nice

pool is tiny

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

staff was friendly, everything was clean and well kept, the pool and gym were nice

i liked that it had a gym, it was close to everything, and the free breakfast

we had so much room and enjoyed our in room bar area

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

wifi is not included.

very slight room service order mix up, cleanliness of the bathroom could have been better

didn't get breakfast because no one was working at the breakfast bar and no food was available

went to the brick & morter bar & restaurant or drinks

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

they don't have a bar and don't sell any beer.

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

no mini bar. limited room service menu

gym needs upgrade

cleanliness, room service, and staff were excellent

bartender and kids pizza was so small

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

the pool was closed at the time of our visit. our kids were very disappointed.

location was great! lobby bar and staff are amazing! room service spectacular!

no room service

no free wifi as advertised 3

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

rooms, staff, restaurant, pool! my family had a great time!

all good, later times for the bar down stairs on the main floor.

indoor pool was very nice for our kids

at ground floor has good selection of food and drinks, i've used it for breakfast gym is good, has all that is needed position is perfect to have a walk in cincinnati

we came with our kids so that was the only reason i would not go back if i had my kids

kids swam in the pool

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

cool vibe, great staff, happening bar with awesome unique specials added to the experience

the pool table and outdoor life sized jenga was alot of fun!

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

breakfast was great. i had the lemon ricotta pancakes,

in room breakfast could have a little more selection

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

having the bar in the lobby was excellent for waiting in between events

i love the room it was big and my kids definitely enjoyed the space.

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

i love the room it was big and my kids definitely enjoyed the space.

the bathroom/spa was amazing. we went for our anniversary and had a great time.

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

everything from the rooms to breakfast. they always do a great job.

breakfast was wonderful

free breakfast, good location, nice gym.

made breakfast a joy

no pool or hot tub, spa took forever to get in touch with.

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

slow wifi outdated fitness center

and big kids

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

that the billiards and bar were on separate floors

room was great. liked having the kitchen.

the bar was not open on a friday night

great breakfast

breakfast was great and rooms were so nice.

pool water was very cold. didn't offer free breakfast.

the cleanliness and the pool area.

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

wish the pool had been open

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

breakfast was a bit lacking in variety

breakfast was good but both mornings there was no coffee

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

it was cleaning and had parking on spot. plus late check out times.

free breakfast, staff were extremely friendly, parking free, wifi free, very comfortable bed

less than 5 minutes away from the casino

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

property is in a safe location just minutes from fountain square and the casino

had a laundry. well situated

they had a clean heated pool and grab and go breakfast

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

the location near so many restaurants, things to do, and the breakfast bar

she loves the swimming pool

pool's great room was clean and comfortable

the breakfast bar was outstanding and the staff was very attentive

they woke up my kids

arrived early and the hotel allowed my friends and i to hang out in the bar area and relax, and play cards while we waited for the reds game to start

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

my four kids were devastated

staff cleanliness, late check-out option, near casino and restaurants,quiet

very respectful staff ,clean rooms,nice breakfast and an amazing pool

it was new, clean; we liked the pool and gym

small pool, could improve hot breakfast food quality.

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

bentley. and the breakfast.

liked that it had a mini kitchen with a nice an clean refrigerator

breakfast was good and well stocked

always fresh lemon water and coffee, the staff was amazing, the bed was super comfortable, and breakfast was included

early start to the breakfast buffet and a gym on-site were also great perks to this place

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

my kids loved the fun decor throughout the hotel

staff was very helpful, especially african american female working at the bar in the evening!

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

the bar was open longer

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

clean friendly affordable great breakfast wifi cable

clean friendly affordable breakfast

pool was nice

clean affordable friendly wifi breakfast

location, breakfast, service, pool.

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

it was a quick trip and not able to use the pool.

we all enjoyed the fitness room, pool and whirlpool

pool was chilly.

a little more gym equipment would be nice, but it was a good space and functional.

early check in

later hours on pool sholuld be 24 hours just like the gym

nice front desk staff. has gym.

great bed and breakfast

laundry room and pool hard to locate

breakfast was great! services were perfect !

no movies to order in room, no safes in the rooms and no swimming pool

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

the gym, and location

the breakfast offerings were excellent and a good variety oof selections.

the free breakfast was nice

breakfast area was well kept very clean

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

but the downside was the pool was too cold

didn't have the complimentary breakfast so can't comment on that

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

the breakfast.

nothing stood out that i did not like. the breakfast was very good.

pool opened at 5am

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

the pool area was nice, it was nice it stayed open late.

we really appreciated a room at the end of the hallway as there were very active kids staying here as well and we had nice quiet evenings

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

nice hotel, welcoming and helpful staff, a large variety of options for breakfast that could fit a variety of diets, a full fridge/freezer/kitchenette that was a surprise,

equipped kitchen! full size refrigerator

full kitchen was convenient and well stocked

the location, the staff, breakfast & the room

the kitchenette was nice - full size refrigerator, microwave, dishwasher

machines out of order, laundry 2nd floor

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

location shuttle to airport staff helped with luggage and was a lot cheaper to park and shuttle to airport

clean comfortable shuttle service good

close to the airport, providing a shuttle, reasonable price.

king mattress was not soft at all and it was uncomfortable to sleep on and the breakfast was not good

i like the cleanliness of the room, especially the pillows and the breakfast.

clean, friendly front desk staff, nice continental breakfast /staff (maybe add

pool hours

close to the airport. nice little gym and pool. very welcoming foyer design. clean rooms.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the shuttle to the airport deal is awesome to have, super convenient and great

did not have time for breakfast. i caught the airport shuttle at 6:30.

the gym is amazing, love it

shuttle was prompt

where very nice to me and all guest, breakfast is very good and simple

breakfast had very limited choices.

bread for breakfast was a little stale

parking, location

the swimming pool

pool was closed

great state of the art hotel nice staff plenty of parking

great beds - very clean- standard hi express breakfast- good location- easy parking

pool was cloudy and ran out of towels both days but was still nice and clean

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

loved the free parking

staff, options and facilities like the gym.

very modern clean hotel my husband luved the convenience of the covered parking garage

roof top bar & food.

wish coffee shop were open longer hours room service was not available due to short staffing

then on the second room, we pull out the couch/bed for our kids to sleep on only to find trash

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

no room service menu in room

convenient to the airport with long term parking and free shuttle

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

i liked the size of the room, along with the full kitchen. it was nice to have a real room key.

laundry facility on site

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

pull out sofa bed was not comfortable for our kids

it had a full kitchen in suite, laundry facilities on site

he provided us with 3 rooms relatively close together as we were traveling with kids and grandkids

kids came in gym during my workout and parent let them go crazy on the machines

my daughter tried the next morning, but a man was cleaning and i watched from the gym, as he dumped chemicals into the hot tub she was sitting in

we took advantage of the pool, which was nice

pool needed cleaning. not enough tables/chairs for breakfast.

the breakfast was great

breakfast was very nice and staff was very friendly and helpful

morning hot buffet breakfast was very nice to start the day with

wish the breakfast would have been more than just self serve

the staff very friendly. lady who does breakfast is very good.

front desk and shuttle drivers were very personable and made us feel welcome

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

pool was small but kids will always have fun with water.

was clean, bed very comfortable, breakfast delicious

pool and jacuzzi were perfect after a day on our feet all day

the shuttle service and rooms.

clean. modern, indoor swimming pool

1st shift was really rude and noway i am paying 20 per person to eat breakfast my kids was wanting

worst part of the trip- we stayed there so kids could swim in the indoor pool

was very nice and plenty of amenities including bar, pool & fitness center

the free shuttle ride

the bar closed at 11:00

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

pool area could use a hot tub if temperature of pool is going to be so low

was a quick shuttle ride to the airport

we enjoyed our stay, breakfast was awesome!!!!

the snack bar is

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

the staff was extremely helpful and the grandkids enjoyed the pool.

shuttle service to the airport and back

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

was informed after i checked in that i had to give a 24 hour notice for the shuttle

convenient location right off the interstate and free parking is great

location and shuttle to/from the airport

our shuttle driver was a great ambassador for your brand as well

the pool was great

the staff was fantastic tammie had the breakfast bar immaculate and well furnished everything was available to us and it was in good

comfortable beds. easy to get to. pool.

the gym is quit small there was no dumble at all.

my rooms have been clean; and there is a variety on the hot breakfast that is offered

almost a full size fridge and freezer with counter space and kitchen sink

roaches by the food at breakfast

the breakfast is great

the room we were given was next to the laundry room and the staff was doing laundry all night

there was a good selection of foods for breakfast.

kids yelling until 12:30 pm

breakfast was good and the staff was great

pool felt like a private pool

dident get breakfast

indoor pool

breakfast was good and plentiful.

wish there had been an indoor pool, but can’t have everything..

it was great to have laundry services available to wash clothes

kids and i were disappointed to say the least

buffet breakfast was cold stale bagels and yogurt

did not care for the breakfast, loved the hotel, location and staff was great!!

the pool area was really nice the kids loved it .

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

they are pet friendly

nice swimming pool and game room

excellent breakfast and also provided a nice quick dinner included on the night fee :)

indoor pool was great but quite crowded.

and the pool and /jacuzzi was wonderful for the kids

hot breakfast buffet with biscuits and gravy

my kids loved the pool

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet