pool was clean and towels well stocked

the casino was nice

good breakfast

the breakfast was very good

the next morning, i used the gym, and there was sign saying to tell the staff when you leave the gym so they can sanitize it

the full kitchen in my room lets me easily prepare wonderful vegetarian meals and dine comfortably at the

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

across from the casino and sits around many options for shopping, etc

it was very convenient for our trips to the idlewild disc golf tournament

so the pool was not open but they did have a grill area for cooking out if you want as well as a fitness and laundry

breakfast was very nice and staff was very friendly and helpful

also 2 min drive from turfway gaming and casino

clean, the breakfast was good

the breakfast

morning hot buffet breakfast was very nice to start the day with

room was beautiful, staff lined us up for a shuttle for an early flight. really a great stay.

location and shuttle

the staff and ability to get a shuttle to airport early in the morning.

screaming kids in the pool all day, so didn't get to take a dip

pool was out of order so that was a huge bummer for our kids.

it was very well kept despite the restaurant and bar being renovated.

the staff were amazing and the shuttle was great

only thing would be that when we booked it, they didn’t mention that the restaurant and bar were under construction

1st shift was really rude and noway i am paying 20 per person to eat breakfast my kids was wanting

, he escorted me to the main lobby, helped with my bags, loaded them on the shuttle and, then he even carried my bags into the airport (delta ticket counter)

great breakfast, nice pool area

breakfast was good

we we left waiting for an airport shuttle for over an hour in sub 20 degree temperatures

friendly service, great clean modern rooms, the cheap price, the heated pool, the delicious breakfasts, and last but not least the convenient location close to many great

shuttle service to the airport and back

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

the shuttle to the airport deal is awesome to have, super convenient and great

very friendly staff and free of charge shuttle to the airport

the gym is amazing, love it

easy access to & from airport with free shuttle.

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

no pool

not able to have shuttle available

our shuttle driver was a great ambassador for your brand as well

location and shuttle to/from the airport

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash clothes, check in agent wanted to give me a

and most hotel pools open too late for me to swim for exercise in the mornings and too many kids in the evenings to swim laps

best thing it is very close to airport and they have free shuttle

clean, indoor pool, late check out

we really appreciated a room at the end of the hallway as there were very active kids staying here as well and we had nice quiet evenings

clean, quiet. breakfast was good.

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

had two adults and four kids so we needed the room with two beds and a pull out sofa

also, we were by the desk and laundry area

close to the airport, providing a shuttle, reasonable price.

enjoyable stay room was clean location was amazing and safe staff was nice pool was clean breakfast was nice two cereals toast bagels juice and make your own waffle would

clean affordable friendly wifi breakfast

the pool was clean and comfortable

very very nice pool

clean, friendly staff, great breakfast choices

my rooms have been clean; and there is a variety on the hot breakfast that is offered

it’s not my complaint but my son is requesting an indoor pool lol

good breakfast

comfortable beds. easy to get to. pool.

an indoor swimming pool. cream cheese for the bagels

almost a full size fridge and freezer with counter space and kitchen sink

there was a good selection of foods for breakfast.

next door is an awesome paved trail for golf carts around a pretty pond with geese

kids without control

breakfast wasn't all that good

breakfast was good and staff was nice

the pool

indoor pool

dident get breakfast

great breakfast and service by the young lady serving breakfast.

breakfast was good and plentiful.

extremely clean, staff was friendly, nice breakfast, safe area.

bacon would have been nice on the continental breakfast.

the place is kids friendly and very safe

wish there had been an indoor pool, but can’t have everything..

breakfast was good me and my family liked it

rooms were nice and the pool was great

nice swimming pool and game room

the bed was very comfortable and the spa was awesome

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

very nice people and great pool

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

hot breakfast buffet with biscuits and gravy

wonderful breakfast with several delicious options

i loved the pool and the hot tub, and the food was great

and the pool and /jacuzzi was wonderful for the kids

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

was actually a $60 hold) on my card

arrived at 4 pm to see 2 room service trays

they provided free door-to-door shuttle service upon request

pool area could use a hot tub if temperature of pool is going to be so low

pool was very very very cold

close to everything we wanted to visit. nice pool for the kids. starbucks in the morning!

shuttle for rental location and airport

the bar was fun

good gym

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

the gym was excellent

quiet. beds were comfortable. hot breakfast. pool!

we especially like the face the pool area was open until midnight

our swimsuits on and came back 15 minutes later to find it had filled up with running, screaming kids (and parents yelling at them), babies in the hot tub with their parents and siblings

food: breakfast selection was very good, hot cooked eggs, bacon, etc

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

2nd night kids in the hallway and slamming doors at 11.30 pm

nice staff, great breakfast, great location.

breakfast options are lacking due to covid. guests didn't follow social distancing on elevators.

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

soccer tournament going on ,way too many kids

2 restaurants at the hotel and a pool

location and my kids loved the balcony overlooking the city

we came back to our room later saturday and the house keepers had the kids animals placed cutely on their bed the kids thought it was cute

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

we came with a 7-year-old son. the location and parking are perfect.

charge for parking. that's a new one for a holiday inn.

also, no room service if you are staying more than 1 night

surprised you had to pay for parking and no included breakfast service.

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

we were provided a free shuttle to the game

restaurant experience was quite confusing- it was unclear how to order room service

it was absolutely fabulous. i is impressed with the room and the room service

great hotel, would be great to have a gym for business guests

the bar was fantastic

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair floating everywhere

great location and kids enjoyed indoor pool.

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

was not good, gym was under construction and nobody bothered to inform early

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

free breakfast, staff were extremely friendly, parking free, wifi free, very comfortable bed

my kids had left items behind in the room after we checked out, but they located them and gave them

the location close to casino/price was good

really enjoyed the cooked to order breakfast and happy hour and snacks each evening

staff and clean rooms the fire alarm went off at 4 am but there was an electrical fire in the pool room so i m glad they went off

also nice that you provide complimentary guest laundry services and an awesome omelet as well

room phone didn't work for calling room service

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

we were able to use the pool at least coz some hotels their pools are closed. my kids are happy.

breakfast selection was amazing

it was very clean and the pool was nice and the gym was exceptionally nice

nice clean room and beautiful breakfast/lounge area

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

breakfast was included

location is excellent. breakfast was great also!

pool water too cool.

nice front desk staff. has gym.

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

great location and hotel! very friendly staff and the breakfast buffet was delicious.

kids enjoyed the pool area

kids enjoyed the pool area

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

entrance was open and welcoming with clear area for breakfast and indoor pool

breakfast was soso

pool was closed a couple nights

the continental breakfast was as good as it gets

very clean, good breakfast, good daily room service, enjoyed the pool area.

wifi wasnt the greatest either, it kept skipping every few minutes

well maintained historic hotel. loved the bar area. good food at a reasonable price.

all of the employees were friendly, the room service attendant in particular

no free wifi as advertised 3

the location and the gym was by far the top 2 things

didn't get breakfast because no one was working at the breakfast bar and no food was available

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

the lady working the front desk and the bistro bar were so so nice

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

i have better water pressure at the local gym

was bad kids in the hot tub and pool when we got there with our girls

the lady who delivered room service was very nice

no room service from the on-site restaurant was the only thing that i didn't like.

too many kids in the hot tub

room service for breakfast was terrible

room service was fast and efficient and staff was

room service was closed too early

wifi was solid

paid wifi, busy valet line.

there really wasn't anything for kids to do

didn t even know about wifi

my kids and i used the baby s shampoo we brought

wish they had room service

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

breakfast was wonderful

delicious breakfast and great location

they also gave me a late check out of 1 pm which was amazing

free breakfast, good location, nice gym.

liked that the gym was so easy to find and pretty clean

the breakfast was great. wonderful bar on 3rd floor.

complementary dinner and breakfast were delicious

that the billiards and bar were on separate floors

the bar was not open on a friday night

loved your kitchen

staff was friendly and helpful and the complimentary breakfast was upscale and really good

rooms were large with full kitchens (no oven, just a cooktop)

new build and a great breakfast

the bed was extremely comfortable and breakfast was amazing.

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

room service was unfriendly.

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

location, room service, staff, parking fee, comfortable beds, excellent amenities.

room service hours could be more versatile & hours extended

and big kids

pool and gym breakfast was amazing cleanliness

we did like the fact that there was a pool and a gym

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

breakfast was very good and the staff at breakfast was very nice and helpful

early check in

the shuttle service was top tier

the hotel is cool, the bar is cool, stay there you wont regret it

there was an incredible rooftop bar and dining venue

roof deck, staff lobby bar bartender all amazing.

breakfast was great. i had the lemon ricotta pancakes,

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

pool was ccccooooollllld

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

pool water was very cold. didn't offer free breakfast.

but the kids had to problem with any of it

cool vibe, great staff, happening bar with awesome unique specials added to the experience

needs to be a few options for kids,that said the food tasted good

lovely, the rooms were big, clean & beautiful, the entrance and out back were fun and gave the kids great play time, great pool hours, convenient snack bar and an easy walk across the bridge to

the pool table, the outside sitting area and fire pit

it was cleaning and had parking on spot. plus late check out times.

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

the breakfast was nice

the breakfast wasn't that great either

the breakfast staff is a little unfriendly

the hotel was great , but the kids were upset the pool was out of order.

continental breakfast was very good

it was clean and the pool was a hit with the kiddos

they had a clean heated pool and grab and go breakfast

breakfast and coffee were great

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

rooms were great, the breakfast was good and the staff was friendly.

the bar was nice and breakfast was great

great amenities including the bar, pool, fitness center and free breakfast

breakfast was excellent, good variety and quality

i went to the bar the pass two nights i went there and the bartender was super nice, easy to talk to

we enjoyed a dip in the pool and breakfast the next morning was great

the entire staff were awesome, especially the ladies working the breakfast area....

pool & gym were great! breakfast enjoyable. good location.

usually when i travel there is no pool or it’s closed

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

the breakfast was good

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

early start to the breakfast buffet and a gym on-site were also great perks to this place

early start to the breakfast buffet and a gym on-site were also great perks to this place

the lady working the breakfast was exceptionally nice enjoyed her very much

food and bar closed at 11 and there is nothing nearby

my kids enjoyed the free pool table in the lobby.

my kids loved the fun decor throughout the hotel

my kids appreciated it

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

breakfast

no movies to order in room, no safes in the rooms and no swimming pool

free breakfast was great value

no pool or hot tub to relax in

no pool

the room was very cozy. the breakfast was excellent and available until 10am which was nice.

very late, got up in the morning, ate breakfast and left, so we were not able to utilize the pool

the clean room and delicious breakfast ?. yummmmmmy

paper products in breakfast area said “recyclable” which i complimented…then… found out when asked, “we do

clean, very pleasant & helpful staff, well stocked gym

the ladies who ran the breakfast

the pool cut up my kids feet

covid 19 taking away breakfast buffet.

and the pool was crisp and clean

very friendly staff, cl e an room, great breakfast

breakfast was exceptional

the breakfast offerings were excellent and a good variety oof selections.

the gym, and location

they have a great breakfast selection!!!

the breakfast was amazing, fresh and hot.

the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was on the small side and was a max depth of 4 feet deep

but the downside was the pool was too cold

the pool was out of order