staff was friendly, updated shower, nice pool, everything was wonderful

affordable room clean room good breakfast friendly staff

clean friendly affordable great breakfast wifi cable

clean, friendly staff, great breakfast choices

clean affordable friendly wifi breakfast

the door flag for room service breakfast was very convenient

the indoor pool was fun for the kids, and was well maintained

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

wish it had a hot tub or sauna for adults to enjoy while kids swim.

due to covid the pool and restaurant at the top were closed but they did have a nice restaurant on the first floor

my kids loved it

the pool was great fir the kids

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

friendly, comfortable, great walk-in shower. nice breakfast.

there was free internet and parking

my grandsons enjoyed the gym.

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

the morning breakfast was wonderful and the hours were perfect to accommodate all guests.

were able to ask for late check out without incurring a fee.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all very accommodating

ck dinner) but neither of our sides were put through to the kitchen, and forgotten about

we had to order room service for a pot of coffee

walked to paul brown stadium not to bad 30 min they need shuttle bus

it was absolutely fabulous. i is impressed with the room and the room service

the location, the fitness room and the pool

pool was cold.

great location. excellent staff. pool and fitness centers are nice.

kids love staying in this hotel

fitness center is very nice

the location and breakfast.

guy that worked the front desk was rude about the pool being closed

and the tiny gym had all the necessities to have a good workout

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

room service every 4 days! this is unbelievable

the gym provided enough form and challenge for my typical lifting workout

hotel is nice, my kids love swimming in the indoor pool, the rooms are very clean, big and super comfort

wasn't heated and exhaust fans were very loud, room was dirty, poor quality breakfast, gym was closed (supposed to be 24 hrs), general upkeep of the hotel was lacking

pool was clean and towels well stocked

very clean and comfortable. staff was very nice. pool very clean.

i gave the pool area a poor because it wasn't open, but it's really too early for it

everything about it my kids slept well thanks

bed was very comfortable, location to i-75 great, very close to jacks casino

we were only a little over a mile from the great american ballpark and jack casino

you attend football or baseball game, the room was recently renovated and looks very nice, the breakfast was excellent

great location clean breakfast was good

my kids enjoyed going up to the roof top bar and looking around the city

the breakfast buffet had many options very delicious

clean, friendly staff, close to nearby entertainment, and breakfast was amazing

the rooftop bar was amazing & the breakfast was pretty standard but hot & fulfilling

i wish they had a free breakfast

the pool was very small but entertained the kids for a short time.

we weren't allowed to have an extra cot for our kids

pool

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

the lady working the front desk and the bistro bar were so so nice

didn't get breakfast because no one was working at the breakfast bar and no food was available

we had a great time at bar and the bartender was fantastic

spa tub was a wonderful feature, very relaxing

architecture and room service

the bar restaurant food and drinks are exceptional but very pricey

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

no food my kids would of wanted

wifi should be free in the rooms.

cold room service french fries, dead flies on window sil

we had so much room and enjoyed our in room bar area

i didn t get the breakfast but i enjoy the bar last night customer service was on point

nice bar and restaurant

and wanted to sleep in as much as we could as it was our only night off without our two kids and housekeeping banged on our door two times that morning

location was great breakfast was awesome the staycation was perfect for my husband's birthday just to get away from

room was very clean well taken care of, the room service was excellent, the lady at the bar was very friendly

also the gym was nice

that at check in she upgraded us to a fountain view room, gave us 2 free cocktails & coupons for breakfast @ ingredients cafe

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

i love the room it was big and my kids definitely enjoyed the space.

to front desk and room service out of order tv did not work our first visit we will give another try

wifi out of service

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

breakfast selection

staff was great and a decent breakfast, which is always nice

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

breakfast was great and the location was perfect

very clean and fresh decor! breakfast was a surprise at all the different choices!

the gym had decent equipment

breakfast was wonderful

delicious breakfast and great location

breakfast was good, staff was phenomenal, valet was phenomenal

free breakfast, good location, nice gym.

great breakfast

hotel was very clean, staff was friendly, breakfast was great and valets were on point

muffins, granola bar and coffee

breakfast was great and rooms were so nice.

the bar was not open on a friday night

the spa was excellent as well as the fitness center

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

some staff were amazing

the spa was amazing

the location is great. beautiful atmosphere. friendly staff. pool was awesome

bed was comfy. pool was nice. late check out

the restaurant and bar was really nice

kids loved to hotel

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

very friendly staff and free of charge shuttle to the airport

shuttle was prompt

airport shuttle runs 24 hrs so very convenient

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

close to airport and my business venue a free shuttle that helped

cool vibe, great staff, happening bar with awesome unique specials added to the experience

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

kids swam in the pool

needs to be a few options for kids,that said the food tasted good

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was said on behalf of the rest of the

there was an incredible rooftop bar and dining venue

breakfast was excellent

having the bar in the lobby was excellent for waiting in between events

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

the hotel is cool, the bar is cool, stay there you wont regret it

they gave us a handicap room so this is probably why), breakfast was excellent, we enjoyed the pool to ourselves but unfortunately the whirlpool wasn't working so overall a great stay

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

we were able to use the pool at least coz some hotels their pools are closed. my kids are happy.

the rooms, pool and staff!

close to the airport, providing a shuttle, reasonable price.

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

shuttle took me to valet parking garage

machines out of order, laundry 2nd floor

breakfast was good but we were there for 3 days and it was the same every day

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

also, i am always looking for vegan options for breakfast, and this hotel was better than many in that regard, but most of the food was not vegan

breakfast was included

pool temperature was very cold

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

the hotel has a bar inside it

pool temp and pool area was freezing

easy parking, beautiful room, pool open late and early

the pool was way too cold

it was cleaning and had parking on spot. plus late check out times.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast staff is a little unfriendly

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

the breakfast wasn't that great either

it was clean and the pool was a hit with the kiddos

she loves the swimming pool

could use bigger and more towels at pool. ok for small children but not adults.

no towels available in the pool area

pool area and gym were mostly clean

pull out sofa bed was not comfortable for our kids

have like a few hot foods for breakfast

there is a fitness and laundry room

they have thought of everything you might need from laundry baskets to paper towels

it had a full kitchen in suite, laundry facilities on site

i wish the pool was heated more and i would have loved a hot tub to be there

it was very well kept despite the restaurant and bar being renovated.

the shuttle service and rooms.

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

the staff were amazing and the shuttle was great

the breakfast

liked the little gym

wish the breakfast would have been more than just self serve

breakfast was good, location good for what we had planned to do.

good breakfast. great pillows!

room was beautiful, staff lined us up for a shuttle for an early flight. really a great stay.

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

screaming kids in the pool all day, so didn't get to take a dip

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

we also love the shuttle service and ability to park our car at the

great amenities including the bar, pool, fitness center and free breakfast

we asked to move our room twice due to a large party of kids that were there for a baseball event

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

breakfast was very good

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

our shuttle driver was a great ambassador for your brand as well

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

hotel advertised a nice indoor pool

location and shuttle to/from the airport

not able to have shuttle available

we enjoyed our stay, breakfast was awesome!!!!

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

no weights in the gym only treadmill

it was raining so they had a shuttle bus that took us to a nearby restaurant

loved having the small bar sink, large sitting area, spacious all around other than the shower area but that is a small

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

less than a mile to the casino about 2 miles from venue close to down town

it was new, clean; we liked the pool and gym

pool & gym were great! breakfast enjoyable. good location.

microwave and mini fridge plus a smart tv to get you own apps to watch your fav shows the breakfast was great

unsupervised unruly children in the pool

liked the availability of a kitchen if you want to save on going out and cooking your own meals

good coffee and a great breakfast. close location the the zoo.

the lady working the breakfast was exceptionally nice enjoyed her very much

early start to the breakfast buffet and a gym on-site were also great perks to this place

breakfast was good and well stocked

nothing good. small gym, baby size pool.

not a variety of food. to expensive, no kids menu

of hotel to airport, staff was very friendly the shuttle to and from the hotel was a bonus so prompt they answered the phone quickly and we did not

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

i felt it was safer for me to leave it there and ride the shuttle to and from the airport

desk said i could order room service and it would be deducted from the $50 hold

the bar closed at 11:00

food was delicious and bar area was great

pool was very very very cold

hotel, clean, beds very comfortable and shuttle in the morning to the airport

well maintained and close to the airport and provided shuttle service.

we stayed to play at the casino - was very close

pool needed cleaning. not enough tables/chairs for breakfast.

food: breakfast selection was very good, hot cooked eggs, bacon, etc

cleanliness. service. breakfast. price. value.

that is wasn’t summer and the pool was closed for the winter.

the breakfast is fresh with great options

gym was closed and there’s no guest laundry.

staff was great especially hotel employee at breakfast the next morning

it’s not my complaint but my son is requesting an indoor pool lol

almost a full size fridge and freezer with counter space and kitchen sink

breakfast wasn't all that good

next door is an awesome paved trail for golf carts around a pretty pond with geese

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

the staff was friendly and helpful. it was clean great breakfast.

how clean the rooms was and the down stairs area where they did their breakfast..

the bar food/drinks were also pretty yummy

funky interior design, spacious rooms, spacious lobby with pool table, gym.

in the lobby area, fiona's bar is great for an evening drink and simple meal, and poindexter's serves an ok breakfast

the kids thought it was really neat

my kids enjoyed the free pool table in the lobby.

the price was right and the pool was great for the kids

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

the hot breakfast was delicious

breakfast was good and the staff was great

great breakfast and service by the young lady serving breakfast.

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

nice swimming pool and game room

the pool and the heart shaped spa tub in the room

the heated spa and swimming/gaming area

they are pet friendly

it was great to have laundry services available to wash clothes

was a light going out on the pool so it was flashing into the room all night long

the place is kids friendly and very safe

the breakfast was nothing to brag about. more centered in kids eating.

bacon would have been nice on the continental breakfast.

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

i loved the pool and the hot tub, and the food was great

loved the large room, breakfast, nightly kickbacks included, and popcorn available during the day

needs a seat or safety bar in shower

would have liked for the pool area to open by 7 or 8

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

especially the lady who ran the breakfast

meager breakfast. same every day. no pool, pool had been filled in.

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home is why we choose to stay here any time ,,it's always a

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

breakfast was great and appreciated

the breakfast was amazing, fresh and hot.

they have a great breakfast selection!!!

the lady making and serving the breakfast kept things full and the area cleaned

breakfast area was well kept very clean

the free breakfast was nice

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

but the downside was the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

breakfast was excellent

the gym was well equipped

amazing pool and breakfast, locations was great and the staff was awesome.

cleanliness, brightness and a very good hot breakfast.

bananas at breakfast

the breakfast.

easy access, very clean, complimentary breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

the breakfast, gym, and pool were great!

breakfast, parking is kind of limited, but great location

the free breakfast is a buffet with many options

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.