wifi wasn't brilliant, so i gave up on it

choices are expensive and very limited

all facilities as ii expected where excellent, breakfast was lovely and ample choice available.

were up too early for our flight so only had continental breakfast which was perfect for us

kids in room above sounded like they were going to come through the ceiling, ramg reception when

hotel and great to have access to pool

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

loved how friendly and nice the staff were nothing was too much for them with having two fussy kids

really good location and excellent staff! fab stay and great room service

wifi was limited just for emails no free browse breakfast was very ordinary noting speacial

the location of the hotel being in the northwest of england the price of the drinks in the bar are of a bar in central london

needs free wifi as standard

outside room , friendly staff , very comfy bed , take away coffee and tea , big telly , good wifi and efficient reception

free wifi defo b bk again

i was asked if i would like to order breakfast, i did and received a discount for early booking

room was comfy, bathroom clean, location quiet.. gym pool bonus

huge room,excellent facilities ,lovely spa pool,jacuzzi,great food and the most friendliest and helpful staff

kids running up and down corridors until 2am. doors being slammed and heard ladies 4:10am.

the breakfast is brilliant

as ny reservation was cancelled without my knowledge i had nowhere to stay with young kids absolute

breakfast very good

we stayed in the hotel both nights and ordered room service we were that cosy

value for money pool for kids clean an friendly helpful staff

were fantastic, especially as it was my kids birthdays, they were brilliant and accomidating

staff excellent friendly great value for money bar bit expensive

bar there to have drinks staff lovely would stay

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

beautiful room . comfy beds . breakfast was good and grounds are beautiful ud83dude0d

the place is beautiful lovely breakfast the room was

room felt like a kids bedroom

we had to leave early so missed breakfast, but the hosts made us a take out bag with croissants orange juice fruit which was really

staff brilliant. car parking location. great breakfast.

free parking

super comfortable, set up was amazing for the wedding, so much so i m seeing about having more kids so we can book again ud83dude1d

ample parking

friendly staff, lovely hotel, great pool

lovely pool

the spa was a lovely place to relax

of the m53 it is actually surrounded by woods and offers really good facilities, including a bar, gym, pool and very generous breakfast

staff were welcoming and early check in late check out.

hotel was good value for money, clean, friendly staff, large car park, good free wifi and restaurant

wifi signal poor . pillows poor but didnt ask for replacements would stay again

any bottled ales to improve the beer offer)

staff were very friendly and the room service was done to a good standard

please improve the wifi..it is woeful..

was beautiful all of it especially the room the pool and the coffee i will be rebooking very very

the food in the bar and grill was exceptional, enjoyed every bit of it, please pass my compliments to the chef

was not approached at breakfast once until i was taking my last bite by any staff member for a drink order of tea and

of the restaurant find it had too many drinkers not suitable for families but used room

alarms went off at 4am no late check out offered or discount given for standing out in the freezing cold for nearly and hour

the perks were having access to a pool table, board games and a smart tv in such a cozy setting made the trip very relaxing

time of year) shower area and towels, lovely reception impressions both the ladies were lovely, pool table to use, lovely garden area, not too far from

food served outside of restaurant hours (breakfast/lunch/dinner) no room service or bar snacks

live band in bar were excellent, staff exceptional and hard working

know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of

room service excellent

excellent staff, room clean and spacious, great facilities - particularly loved the gym

breakfast was amazing rooms amazing room service amazing bar staff amazing chefs amazing restaurant in the hotel

was well located the staff we excellent they welcomed us and made us feel at home my kids loved watching the world go by from the windows of the room the staff looked like they were

50 each& our kids ate free

the bar and restaurant are really lovely

of the suite was fantastic and the jacuzzi spa bath was out of this world

hot food available at breakfast because of kitchen issues, which hadn’t been advised to us before our visit

the spa bath was broken so room wasnt worth money

in the room, you will find a helpful folder explaining how to operate air conditioning/tv/spa bath/shower, etc

oks very inviting) and room service

lovely rooms & the room service was fab

efficient staff, great room

free mini bar and amazing gym on the top floor with peleton bikes etc

room service food options were a bit limited.

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we where offered a late check out free by andrew i think his name was

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

wifi not allowed to store carton of milk for tea in fridge

location and early check in

wifi did not work

i was able to do a late check out by 30 minutes

and i go quite regularly as i have treatment at the royal hospital loving the fact they now do room service which saves me having to sit alone in the dining

room

we were allowed early check in and paying the extra for an upper floor room was definately worth it

food on room service - some of it was cold and unappetising.

great breakfast. great location, course was in the hotel. enjoyed the gym.

the wifi could have been better

it is just that while we had kids our view was a gentleman's club and this was a little noisy at time

nice beds and fully equipped kitchen

got upgraded on check-in to a two-bed, two-bathroom, with a living room and kitchen area

great location, kids loved the penthouse

location was fantastic, beds were super comfortable kitchen well equipped and bathroom spotless

bed was comfy and available for early check in

excellent service. really friendly staff. big, clean room. excellent breakfast.

27am and my kids and i were awake until after 2am on our holiday

hotel to stay overnight for post op check up 8am staff brilliant and even had a meal delivered room service , food great

room service and 24 hour reception

breakfast very good location great

lovely breakfast

and beer my husband was told i couldn’t have a cocktail as they were short staffed at the bar , there were only half dozen people in the bar at the

they let me have an early check in and late check out, as the room was empty

and pubs close to the hotel, great staff and amenities, we arrived at 11am and they let us do early check in without pay more,

room service dinner was un eddble

one centre and albert dock it was so near everything with minimal noise i couldn t fault it my kids loved it they had access to the pool and so many other excursions i would definitely stay here

tried to order food through room service

swimming pool is an added bonus

lovely pool, and cosy spacious room. note pool no shallow but for little ones. enjoyed stay

it was very clean and the room was massive and the bed was so comfy. room service was excellent,

bar was affordable

staff was fantastic, room service on point ud83dudc4f

bar is very overpriced

we arrived at 9:30am and chanced my arm for an early check in, we were checked in and given our room key, which was perfect for us

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

liked the gym facility

beds were comfortable, pool was small but the kids enjoyed it

staff were great very friendly had room service for 2 am snack and breakfast in bed which were both excellent and staff went above and

they kept my luggage two days ahead of my stay n allowed late check out without fuss

really nice, clean, and comfortable. good gym.

toilets in the bar area were not brilliant

breakfast was good but a better selection would have been nice but good quality

30 surcharge for early check in for a room that was ready

staff were really helpful and the breakfast was really good too

cheaper bar prices

hotel,fantastic views ,good size room, nice cooked breakfast, friendly staff

fantastic breakfast, a wonderful friendly staff!

early check in luggage room location to town

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

the staff were friendly and helpful and the bar area was very comfortable

ev charging points, fantastic staff, beautiful surroundings

ev charging available too

the parking is excellent

there was plenty of secure parking, and it was flat ground to the hotel entrance

clean room, grounds and parking was very well presented

the bar downstairs had a lovely atmosphere and it's steps away from anfield

lovely bar and rooms were very clean and well maintained

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

room in a great location for the liverpool match and the bar staff and people in there were so welcoming, special mention to the cleaner she was lovely hope

breakfast was good

room was lovely and spacious, the breakfast was average which was a shame considering everything else was so

wifi good

break friendly helpful staff good location for us great live music in the bar enjoyable

position is amazing. lovely in side n bar on till late

front of house staff were great and we ordered room service late at night and it was

spa was lovely, room was very clean, location was excellent, breakfast was delicious and the

the room was very spacious and had all of the extra, such as hairdryer, iron, ironing board and plenty of toiletries

our room was not cleaned one day, during our stay. the wifi was very slow.

spa was my highlight the woman were on hand to help and the facilities blew my mind room cosy gym

no facilities for breakfast but lots of places and supermarkets around

the wifi was a bit slow but really got no complaints at all

no restaurant or breakfast option

st station easy walking distance to liverpool one, clean room friendly staff and lovely buffet breakfast

wifi was speed and signal was good in the whole room