was beautiful all of it especially the room the pool and the coffee i will be rebooking very very

the food in the bar and grill was exceptional, enjoyed every bit of it, please pass my compliments to the chef

wifi was bad upstairs 609

spa was amazing and quite after 8pm we will be back.

friendly, efficient, professional staff. facilities in room. great breakfast

staff were excellent, location great, impressive breakfast. would absolutely stay again.

size of the gym and small choice of equipment

perfect breakfast, nice room with view on the docks! well located at the kings docks

access to executive lounge, complementary mini bar, efficient room service, great shower, huge tv, huge bed, perfect

great breakfast. great location, course was in the hotel. enjoyed the gym.

the room was fantastic, facilities great, bar staff great

much so that he didn't want to leave the room, so we cancelled our restaurant booking and ordered room service, which was delicious

my booking should have included an early check in which couldn t happen due to the room not being cleaned in time so they upgraded

they have a restaurant and room service, and hotel staff were prompt with helping

hotel great location they gave us early check in time because we had arrived on an early morning

beautiful location on the docks. short walk into the centre. breakfast was fabulous!

hotel,fantastic views ,good size room, nice cooked breakfast, friendly staff

early check in luggage room location to town

breakfast was not very warm and tomatoes ran out so often

great for a walk around albert dock and for the town itself breakfast really nice plenty of

place, very spacious, plenty of parking despite 2 weddings happening on the day

wifi connection on our tv or on my phone, this was reported and the staff at reception tried there

parking and excellent location

ordered room service, pizza left more to desire but the service was quick and good

the spa and restaurant weren't open due to covid, but the room service food was excellent

the cooked breakfasts we had were not very warm when they arrived.

e were on the sixth floor), to michael in the bar welcoming us and chatting about liverpool,and finally the meals we had for breakfast and

heat in the gym was a staggering 32degrees on arrival in the mornings

throughout the stay the staff were attentive advised about a late check out

hotel as it was a short one night stay but next time i ll try the bar

i phoned in advance to see if early check was available and staff were very helpful and managed to accommodate us for an early

probably the last thing i needed to hear after travelling with 2 kids under 12 for 3

fabulous duvet staf very helpful over late check out

bar open until 3am and had music on etc

reception staff made every effort for us to have an early check in as i was attending my sons wedding at 3pm

nice beds and fully equipped kitchen

kitchen equipment not enough for cooking food to my kids

great location, kids loved the penthouse

all facilities given in the kitchen and bathroom

worked well having the extra space for the kids

could be hand soap in the bathroom/toilet and a kettle in the kitchen

we had drinks at bar which was fun

spa bath was very nice

was lovely, spa bath very relaxing

so i felt incredibly comfortable sitting in the hotel bar for a drink

allowed early check in and great location

welcome drink a nice surprise comfortable bed late check out no problem

we where offered a late check out free by andrew i think his name was

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we loved the room service too

you as xbox and pool table in the reception but this was also not there when i arrived and the bar and restaurants were closed and not offering this service

the football was on in the bar and th xbox was a hit with the children

breakfast was great

liverpool centre hotel is a great hotel staff are really great and helpful the swimming pool is great to

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

very strong wifi, free

room service available (we didn't use it) all public areas clean and in working order (-)restaurant and room service is a very limited menu (-)room service phone was out of action (*) room service available with very limited choice but fair prices (-)menu limited in resturant and room service but plenty of restaurants within easy reach (-)restaurant and bar were not open and the room service qr code didn't work (+) no room service but not a problem you ask staff and they get you it (-) room service was advertised everywhere but unavailable, which didn't effect my stay as i had no (-) stayed 3 nights and we were advised there would be no room service during our stay, linen change would be (-)are signs everywhere in the hotel stating that they do room service (no time limit stated)

the wifi was a bit slow but really got no complaints at all

although, no dining room now for breakfast, but not a great problem with so many cafes nearby

is brilliant, and the staff were really helpful when we were calling to request early check in

to get changed in toilet as no rooms ready for an early check in even though big horse racing weekend in the city

breakfast was great! location is great for everything, shopping , sightseeing, and drinking!

wifi good

we were given a room upgrade and an early check in for us and our friends which was a lovely gesture and much appreciated

were given a twin room, even though we booked a double bed, but we wanted an early check in so had to compromise

gym was limited. some dumbbells would be a welcome addition

location was fab and lovely big clean room and bar on the second floor was nice at night to sit and people

my arrival, i requested late check out on my last day

freindly staff, great location .nice city views from our room . breakfast was very good too .

nice spa bath

attended the area for open golf championship so hotels were at premium prices

also spa bath in all doubles , fantastic

fantastic room with great wifi connection and much needed spa bath

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

and you can have a late check out

just the fact it took awhile to get room service

good wifi

i had a family room and the couch bed was very uncomfortable for the kids.

the bar on the second floor has great views

there was a menu in the room for room service which advised pizzas are 24 hours , this isn t the case and room service finished

the bar and dining room are stunning

access to a bar and gym

it had a nice dining/bar area and included an games area to keep the kids entertained which was a nice touch

close to bar and restaurants, clean and tidy and nice gym.

are excellent, large room, well-furnished, comfortable bed, modern bathroom, tv and good wifi

during check in we were clearly explained our options for the room based on our requests

fantastic staff and breakfast, room service thai curry was also nice.

good bar and lounge area with tv to relax, great outside area to have drinks

very clean. wifi was good. overall comfortable and safe.

the bar closed 30 minutes earlier than stated on the information board

breakfast was very good with plenty of choice and staff there very helpful

only criticism, was the hotel bar wasn't manned late

very tired after getting there in the morning got a early check in for very resinable price and got a small nap before my function lovely stuff great

staff on reception were amazing the one guy in particular helped me get early check in - was super friendly

service was immaculate throughout from reception desk through the room service

bar on site was decent for a late pint, and breakfast was good

liverpool lime street station and great views, the staff were super professional and helpful, room service was quick and really good quality

the bar was good

the expensive tariff for an early check in

complimentary happy birthday cake which was a nice touch :) we used the spa facilities for 20

great pool. comfy bed.nice bathroom. delicious breakfast

the location good size room use of the gym and spa

the room service menu could use a few more traditional meal options.

having to pay for the spa facilities

friendly staff and a nice bar and restaurant

continental breakfast was included and was lovely

liked the unusual reception arrangement with no fixed desk, the bar and restaurant the staff were all very friendly, attentive and helpful and we would definatly

breakfast a bit hectic

etstion dhops and for us ideal to walk to liverpool cruise terminal,clean and tidy with a good breakfast and staff who are friendly snd

absolutely spotless. lovely, helpful, friendly staff, great room service and free parking.

the bar was very handy and the girl working there was very obliging and working hard

looked jaded and unwelcoming castaway bar understaffed leaving customers waiting without service, pool table cost 1 but couldn t play due to it being very near the wall

wish they had a swimming pool

do like a hotel with a swimming pool, but you don't have one, it would be great if you did build one, but nevermind other then that

was well located the staff we excellent they welcomed us and made us feel at home my kids loved watching the world go by from the windows of the room the staff looked like they were

had to request gym access

the hotel bar is also really nice, and the drinks are reasonably priced

staff very helpful ordering us taxis and giving us an early check in

with little kids, we waited at reception but nothing was done early, we just had to wait until 3

there was no room service menu

everything was excellent, room, view, service, free bar in a room, breakfast, gym and location

gym was great, sky bar is fab

in a town house suite as a 40th treat without the kids

stayed in the townhouse room and it s ideal for a family with kids

the breakfast & easy check in and late check out

hotel friendly staff great bar whilst in city for aintree races will book for next year as soon as is available on site

rooms and very helpful and friendly staff at reception, in dining room and the room service

as spacious abndwe requested an early check in which was ready when we arrived

staff blondy in the bar and great receptionists and house keeping staff and breakfast staff had a late check out with no fuss i will be back great stay thank

comfortable bed , nice big room , fantastic room service , polite and helpfull staff, location close to the airport , carpark

breakfast was excellent & fresh

didn't sleep a wink due to crying kids next door

didn't sleep a wink due to crying kids next door

room, lovely dining area and little activity packs for kids at breakfast to keep them

wifi signal poor . pillows poor but didnt ask for replacements would stay again

on straight away staff friendly made for a very enjoyable shopping weekend and the drinks at the bar very reasonable too would defo stay again

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (-)great place to stay great parking (+) free on site parking a huge bonus (+)passing through liverpool for one night so our objective was a convenient location and on-site parking (+) it has plenty of parking spaces (+)away from the busy part of liverpool. plenty of parking. lovely meals (+) the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (+) private safe parking was an added bonus (+) good private parking (+)parking. staff. area.

the lady at the bar last night was great

please improve the wifi..it is woeful..

the gym is nicely equipped too but a couple of the machines could do with some maintenance (smith & leg

the spa was phenomenal and a great atmosphere, the gym was full of all the equipment you need and nice and quiet too

the breakfast was also amazing - very well cooked and a wide variety - even an omelette maker

excellent breakfast, beautiful spa facilities, spacious coumfy bedrooms.

bar and all the memorabilia was fabulous

independant ev charger on site is poor

choice a hidden gem in a quiet area- works perfectly if you have a car as they provide free parking

not believe in the limited room service we could not even get tea bags and milk for the room at 11pm visited reception several

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

welcome try and water together with iron and ironing board in room and free parking