excellent views from 5th floor corner suite, staff very friendly, beds nice and comfortable, early check in and late check out not a problem as we had suite

staff, very accommodating & allowing us a late check out so we could shower after doing the half marathon

had room service ordered ice cream this had completely melted by the time it arrived a minor negative

from 5th floor corner suite, staff very friendly, beds nice and comfortable, early check in and late check out not a problem as we had suite

v and what was meant to be at late check out at 2

just a small thing the lighting in the bar in the evening, it was very bright.

bar is open until 04:00 am the breakfast is amazing hotel very clean and in a great location for

great for a walk around albert dock and for the town itself breakfast really nice plenty of

hotel,fantastic views ,good size room, nice cooked breakfast, friendly staff

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

the bed is huge and really comfortable, the only issue was the wifi which was less than reliable and kept dropping out

a little disappointed that they have doubled the price of the use of the pool

good wifi, super shower, lots of coffee, tea and milk in the room

the gym was amazing with lots of different machines and we loved going in the pool it was so relaxing

only issue was kids in the spa

our room service breakfast order was not collected overnight, and once we realised this we had a mad

my kids even commented on how dirty is was

i like everything. the room size, decor, room service, the breakfast etc

also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete waste of money, basically we paid 20

with little kids, it would be helpful to be able to move it up high

despite arriving 3 hours before check in they allowed an early check in

even for a hotel the bar prices where very high

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

room design, room service, and staff

early check in. staff were so professional and accommodating.

very small, kids swimming pool with a steam room and sauna off the side

bar area lovely comfy seating/relaxing area

told about the wifi reported faulty tv/tv remote control but nothing done nor was any feedback given

swimmimg pool quite small

very small, kids swimming pool with a steam room and sauna off the side

we had drinks at bar which was fun

exceptional meal in piano bar and

we had a cocktail at the bar and was informed of the best food spots to try and bars, their thai restaurant is closed on

we were in the penthouse which has 4 double beds, but in the small kitchen area only 2 bar stools and 1 two seater sofa

bar served bottled lagers and various wines and spirits till late

worked well having the extra space for the kids

parking was a problem with two kids in tow

good facilities with kitchen utensils

location was fantastic, beds were super comfortable kitchen well equipped and bathroom spotless

came back to liverpool to stay a week to see friends and booked this property with the kitchen being a main priority so i didn’t have to eat all of my meals out

good breakfast and tea coffee juice are served even during thr night and great place to stay

location and easy to find staff was helpful and friendly very clean and well kept breakfast was a bonus would definitely stay

bar was open till 2am ( not that we stayed up that late)

friendly staff , bar and reception area , cleanliness

the complimentary tea/coffee in the bar area was a nice touch

staff were really helpful and the breakfast was really good too

location was very good, early check in, nice bar and communal areas.

by 9:30pm the room service only had pizzas left. the menu didn't work on the qr code either.

to everything , decorated lovely for christmas both inside and out , helpful staff and great breakfast

property was extremely clean the hotel staff was very helpful and room service was 10 out of 10 the receptionist and check-in was extremely helpful and

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we where offered a late check out free by andrew i think his name was

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

enough to have staying in some smart hotels around the world room - fab - super comfy bedding wifi worked a treat

my friend the welcome was lovely, room not available for early check in

we paid for a breakfast upgrade to the full english and it was lovely

spa facilities and treatment was wonderful

room service food was first

the pool was too cold

early check in, central, clean

location is brilliant. pool was great for the kids.

the proximity to the center. the swimming pool/sauna

great location swimming pool brillant for the kids

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was excellent

ate in the bar one evening and the food was excellent

12pm late check out was an added bonus too

lovely hotel, the room service was amazing. by far the best i have had.

from the front desk to the bar staff to the fella who brought us room service

room service was not good at all

clean tidy staff friendly, great location and fab bar area

early check in, central location, rooms clean and comfortable, great choice at breakfast.

fantastic location, spacious rooms, lovely bathroom and very useful gym

good staff, good bed, good tv and wifi, quiet air con, great location

has a tv, a large cupboard to hang your coats and place your luggage and free wifi

free luggage storage after checkout we also had a free early check in as we arrived a bit earlier than our check in time there s 24/7

good wifi, comfortable beds and decent bedding

st station easy walking distance to liverpool one, clean room friendly staff and lovely buffet breakfast

great hotel, staff really helpful, very central, wetherspoons accross the road for breakfast.

wifi is poor in the bedroom, everything else is very good no complaints

was good breakfast was good both receptionist when we checked in were the nicest and helpful weve ever

access wifi and staff at check in advised app wasn't working

amazing service especially at breakfast with our waitress heather, who was just fantastic.

swimming pool the sweet cart the atmosphere in the bar area the darkness of the room the two double beds