hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing and dance

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

great breakfast

friendly staff especially sam, the exceptional manager and merva in the breakfast area

exceptional breakfast

breakfast until 10a, across the street from a target/cvs, near freeway entrance/exit, lobby doors

breakfast was good

parking and breakfast are included which is rare in la

all amenities are open gym, pool, laundry

were great, cleaning staff was amazing, they are environmentally conscious, parking is included, gym is small but descent, location and access to 101 and 405 are great

morning i called room service for 5 minutes and got no answer

the pool and business room and gym looked clean but i didn't have time to use them

heated pool

restaurant was closed as it was easter sunday and room service was extremely limited

no room service

christmas music nov 9 played loudly in lobby depressing eating area dark and poorly decorated gym has old equipment tv has poor channel

eakfast, pool, gym, etc

pool was lovely room had everything you needed

the bar and restaurant was open til 10 which was lovely after traveling

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i wanted to listen to a lecture

i have not been to the bar or tried the food but they have great food options near by as well if you don't want to go to

lobby bar and restaurant all new with additional bars and eateries close

the bar and eating area personal were very kind and welcoming

she was so friendly with my kids

we used to stay here years ago when i would take my kids to universal

i believe it was daniel that was running breakfast

prompt shuttle service

the shuttle was super convenient and the man driving was very kind and polite

clean, friendly staff, good gym, free laundry room. great stay

second floor has a bar next to the rooms but you can’t hear anyone

we had private access to the bar at the terrace and managed to enjoy cocktails before bed, almost in our pijamas

liked the grab and go breakfast, gym, free laundromat with washing pods, serene neighbourhood, clean rooms, comfortable beds

staff is amazing; rooms immaculate; breakfast minimalist, but just the right amount of morning fuel

laundry room only on one floor.

convenient location. great friendly staff. clean. nice breakfast buffet. pool!

location, breakfast, everything was good.

breakfast was awesome!

laundry room could be bigger or have more on different floors

the hotel offered a great pool, our room was close so it made it easier with the kids.

pool

last time i stayed here with my friend they had some breakfast items, like juice, coffee, snacks

nice swimming pool and breakfast in the morning

breakfast was very good & good size swiming pool

food and drinks were great, hostess, bar tender, servers were all friendly

great location for universal. nice pool and gym.

location, modern decor, outdoor bar and pool area, gym

grill open for breakfast, but room service only

steak salad from room service was exceptional! employees were friendly and helpful.

breakfast was up to par.

there were no restrictions on the opening hours of the pool, which is very convenient.

the. staff are welcoming and very helpful , clean rooms and pool.

breakfast, parking and friendly helpful staff all included

pool and jacuzzi were fun, beds were super comfortable, and the customer service was excellent

beautiful outdoor pool area very clean

overpriced and bar closed early.

quiet and family friendly even tho we have no kids.

food; pool

the beds were comfortable and the breakfast was delicious!

breakfast a little bland. the bagel toppers, eek, no. serve regular scrambled eggs.

the great breakfast and friendly staff were a bonus

roomed smelled like gym towels despite being clean

rooms were spacious, comfortable, the pool was great, perfect temperature and clean

comfortable bed, well equipped room, great pool, hot tub and gym. very courteous, friendly staff

i appreciate the fact that had a gym, but would have liked a pool as well

stayed for 10 nights total at hilton woodland hills with our two kids, we were in the wonderful corner room in a high floor, the room is spacious and so comfortable

tried inquiring about getting in from laundry but had no response

room, gym, location

restaurant hours due today covid, no room service, very expensive parking foe guests

more gym equip

large room with kitchen.

a full kitchen with no stove; didn't even make no sense

overall very nice place. good bar and foods. nice staff.

was convenient having a kitchen after basically refrigerator

great staff, clean rooms and a wonderful breakfast

laundry should have more than 1 dryer i was trying to dry my towels but every time i went the

clean friendly staff. courtney at the front desk made me fresh coffee at 4 am. nice pool

a/c in the room was great, they also had a laundry room and clean ice machine

really clean rooms, nice staff ! and the spa was relaxing. definitely staying here again.

friendly, very clean, great price, take out bar and starbucks, and pool open which we avoided with covid still active

room service either didn't try to deliver extra towels or didn't leave a note they'd missed me when

clean rooms, excellent grounds, sparkling pool, amazing staff and friendly faces

coffee maker and wifi always works

crowded lob y , crazy christian kids running throughhallways, dirty

the pool is heated quite nicely and very enjoyable even in winter

i did like the pool and thank you for some things for the children to play with in the pool

i was hoping their pool was heated.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will not stay there again

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

staff, decor, nice room, comfy beds, great gym and pool area.

wish room service was available past 10pm

you said you could go to the gym

wifi is advertised but it's super slow

loved the room, pool area with movie, tram to universal.

the pool was heated and very well kept & our stay felt very luxurious, loved it

room service menu has plentiful options and having a tasty breakfast in my room was more than

we ordered room service for all of our meals during this stay and all entrees we tasted did not disappoint

hotel gives you two vouchers for well drinks in the bar upon check in

i might also have ordered breakfast room service if i hadn't already

did not have breakfast, had to leave before it started

room, pool, and lobby where breakfast '' s served were all clean

loved the continental breakfast

breakfast was great

good location, gave us an early check in. nice facilities and personnel and it was very clean.

lovely rooms and pool was a bonus

it is comfortable, clean and a great swimming pool. the staff is amazing and friendly

great pool

a wonderfull time in la, we've loved everything since the super welcoming staff to the beautiful pool area and lovely room

really an issue, but it says it comes with breakfast but really it is really yummy pastries

is a free shuttle to and from universal

the shuttle driver was polite and on time

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem

the y provided a shuttle ride to the park

easy parking, dated but well maintained facilities

the bar at olive's bistro was first rate

the look of the hotel very retro, staff were lovely, room service breakfast lovely, film crew outside our door in the car park, excellent what more

location, rate, rooms, parking and shuttle but also near to public transportation

pool was wonderful and relaxing

family with 2 young kids stayed march 2024

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

friendly staff, clean room, accommodated us nicely with early check in and late check out

great location clean and comfortable paid little extra for early check in well worth it

breakfast was very small

swimming pool was small, i did not

breakfast is just a couple of fruits but wasnt a problem for me because i had my breakfast on my

also, the front office people were extremely friendly & they called the pool guy to come clean pool & jacuzzi when i asked

beds were nice and soft, staff very helpful breakfast had a nice selection

the bar in the lobby was a nice touch to have a drink before going up to the room for the evening

was great,kids loved that we were at the top of the floor

breakfast buffet i would if they ore section for kids to eat!

our room was on the terrace level and it was perfect for the kids since it's next to the pool

the food the bar drinks the room service everything was great my kids definitely loved it

pillows are comfortable the staff is friendly having on-site laundry is a bonus and the airport shuttle is a great option to have

a gym, bar, cafe

pool was great for kids

pool was great for kids

the view and laundry room and room service

the pool was clean and cool, spa was clean and hot

very appealing. wonderful staff. breakfast smelled wonderful!

us for friday and saturday, he removed friday night booking completely and only charged us an early check in fee for saturday

breakfast was good, staff were very nice

breakfast was acceptable but i wish they would use a higher quality coffee

24 hours gym

breakfast, excellent location, cleanliness and comfort for the whole family

loved full kitchen. breakfast was great too.

staff was amazing and the breakfast was great. room was also very nice

breakfast was great

i loved the little bar restaurant at the front of the hotel. it was such a neat space.

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

we had food at the bar twice and both time one of my family members got a bad stomach.

another son and daughter used the work out gym

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

was so nice loved that we could do our own laundry

older lady st the bar was rude to my son - he just turn 22 and wss with me and before she kindly ask for id - she

of kids and pool was full of kids, so we didn't get to use the pool both nights we were there

gym wasn t open. ppl smoking weed everywhere.

did not know room service was not provided unless we asked

the bar was closed

my kids and i waited forever to get our hotel room

she was very friendly and informative about parking and breakfast

bar was great and they offered free breakfast room was clean and spacious

, nice pool and jacuzzi, outdoor patio with fire pit

the pool was awesome and the breakfast was good. the staff was friendly and helpful.

pool was to small

really liked your pre order breakfast. hotel cleanliness

the pool is not a pool. they need to fix it or pull it out and put in jacuzzi.

nice and clean. good breakfast and very close to disneyland

there is no restaurants within walking distance you will need a car, the on site parking was great and free

cleanliness. amenities. restaurants. parking. near freeways.

arrival the parking lot was empty, which was a sign of what was to come next

it offered free parking and wifi

parking and wi-fi are free

breakfast overpriced and gym was small with few machines.

given the size of the property, the gym was tiny.

& 23) with a trip to six flags and chose this location based on the reviews

the bar across the street

however, the in-house restaurant and bar was also very good and very convenient, as it was raining when we stayed

the swimming pool

the pool could use a little cleaning, other than that no complaints!

they have a heated pool open until

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

pool was small