was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

free breakfast was very good

great breakfast

breakfast was awesome!

the breakfast was great

shuttle service was frequent and convenient

got room service and it took 1 hour to get ice cream and pie delivered

the hotel is always clean, staff is friendly. i also enjoy their gym and pool.

thing i didn't like was the wife and i wanted to get a drink at the bar outside and the bar tender said he was getting ready to close

food and drinks were great, hostess, bar tender, servers were all friendly

the newness of the hotel. modern and efficient comfortable beds. nice gym

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

the staff was nice and even paid the pet fee because we got there so late

the bar and eating area personal were very kind and welcoming

i also loved the foot scrub bar in the shower

find anything i didn’t like, other than leaving to early to get the breakfast

the free breakfast was unexpected and hot

breakfast was up to par.

spacious n clean and loved the comfort essentials and rest room and that it had a pool and the staff was amazing, above and beyond great

pool and jacuzzi were fun, beds were super comfortable, and the customer service was excellent

the airport shuttle service was on

room because of the outside construction, but were kept awake one night by family who let their kids run and jump above us while they

liked everything please change the menu for breakfast if possible

shuttle, breakfast, lobby hospitality

pool and gym.

the beds were comfortable and the breakfast was delicious!

for the price should have complimentary breakfast

good with kids no microwave in the room very little fridge i don’t like this hotel never booked for

sitting room wwith games and fireplace, outdoor firepit, patio areas, bar and food

continental breakfast available and no room service is available

too expensive room service

the pool!! the bar!

breakfast room service for delivery between 7:15-7:30am but it came at 6:50am before our 7am alarm

the pool was super warm--we loved it

nice swimming pool and breakfast in the morning

i had requested early check in after driving 6 hours to the hotel i still had to wait till 3:00 o'clock to get into

got the double bed room with a family of 5 (kids ages 8, 15, 17)

last time i stayed here with my friend they had some breakfast items, like juice, coffee, snacks

early check in and late check out

great pool and hot tub, the gym is nice and the atmosphere was wonderful

th free detergent

on site was phenomenal, we needed up eating most of our meals at the restaurant and with room service after long days at universal studios and disney

movie night at the pool was a hit with our kids

highly recommend, nice restaurant, pool area, gym facility and laundry area

sunny swimining pool

clean great location to eateries heated pool

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

great location, added bonus of pool which was great after a busy day in the heat

a wonderfull time in la, we've loved everything since the super welcoming staff to the beautiful pool area and lovely room

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

and had a full fridge kitchen too

the y provided a shuttle ride to the park

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended earlier than expected and i had to pay for an uber versus waiting 1

we especially liked the olive's bistro and bar next door

d they have a shuttle

hour flight got us in really early and the staff bent over backwards to get us an early check in

1block from cvs, 3blocks from starbucks. shuttle to and from universal studios hollywood.

good shuttle

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

the sofa sleeper was an actual futon not very comfortable for the kids it was also placed right underneath the tv and could not move it any other

when others came later, they were very loud upstairs and kept my kids awake

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

spa tub to small and it took 10 min for water to get hot

was great,kids loved that we were at the top of the floor

room service was fast and the food was good

i was able to have an early check in once i arrived after an exhausting drive

breakfast buffet i would if they ore section for kids to eat!

our room was on the terrace level and it was perfect for the kids since it's next to the pool

i wish the bar restaurant was open later, but i understand staffing and it was during a weekday.

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

great bar with food and shuttle to universal.

was happy it had self serve laundry facilities but it needs a few more machines

service (room service or pool-side service) may be slower since they may not have the staffing needed

little strange that we had to walk outside to get to the gym, but not a big deal

locality, cleanliness, room service, good check out procedures.

my kids like the play area and pool

room service and restaurant on site were also impeccable

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had all the

i loved how big the room was and how the kitchenette also was filled with cups and things needed to cook if one chose to

all of the amenities, from the weight room, fire pit,pool area and breakfast

breakfast was great

24 hours gym

we enjoyed the breakfast. it was one of the best we have ever had.

th gym was closed due to covid-19

gym wasn t open. ppl smoking weed everywhere.

did not know room service was not provided unless we asked

the breakfast is not included and bar prices a bit high.

would ve loved to have breakfast room service & for room service to have more accessible hours

the pool is amazing! breakfast was good, staff was very friendly

breakfast and close to universal studio

beautiful decor & clean location. bar is awesome.

gym and hot tub and closed due to covid

there was a pretty decent gym that was open 24 hours and i was able to use the treadmill several times without any issues

arrival the parking lot was empty, which was a sign of what was to come next

small, clean motel. free parking

there is no restaurants within walking distance you will need a car, the on site parking was great and free

parking and near attractions

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

the pool wasn’t in cool conditions probably was in remodeling condition

no outside pool but still was okay

the pool was a little on the small side but that was not a deal breaker for my family

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

they have a heated pool open until

staff being flexible with early check in clean rooms.

parking and breakfast are included which is rare in la

facilities in gym and having a laundrette onsite. good breakfast

breakfast was good

the breakfast was very good

parking is kid of a pain with it sharing a parking lot with denny s.

the on-site denny's doesn't provide room service for hotel guests, but everything else is great, and i love this hotel

nice outdoor pool that my kids enjoyed

very full parking lot

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

eakfast, pool, gym, etc

should have a room service

pool was nice

the gym would ve been perfect if it had a bench that s about it tho amazing hotel

the pool, lobby, other areas were very nice

traffic noise and no bar

pool not working

my kids loved this accommodation

we were traveling with kids and being able to get them something to eat before heading to the park was the plan

a lovely pool and spa area which is always kept clean and has fresh towels

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing and dance

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

breakfast was good. the hotel was clean. the staff was nice.

hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

clean and staff are nice. great service and breakfast has options.

the ladies working at the breakfast area were exceptional

comfortable and spacious rooms. nice facilities like laundry and breakfast included.

were placed a floor right below the gym so heard people on the treadmill all morning

gym was small, but again pretty useful

pool closes early

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry facilities

my laundry from our road trip was sent down as we went out for the day and back before we got back

staff were amazing, very welcoming, and great with kids

the pool is small but warm

free snacks and breakfast was awesome

we could hear noises from upper floors throughout the night, like dragging the luggages / chairs, kids running around, and even flushing water noises

self service laundry facilities, fridge etc location is fantastic, just a street away from hollywood boulevard;

traveling with kids can be stressful, but he made every ride smooth, safe, and completely worry-free

room above us for a few nights (we had to ask reception tell them how noisy they were as they had kids that would run/stomp/jump the length of the room at random times of night)

they were accommodating to our needs for early check in, late check out and parking for an extra day

the hotel was very clean and the staff kept asking if room service was needed.

clean, daily room service

it was very clean, and room service was always available for everything you needed

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

the rooftop pool was nice for a night swim, and the location was perfect for a short walk to the hollywood bowl

big room and nice view to hollywood sign , nice gym and pool

ee everywhere else on the planet in hotels) and for free cinema tickets

r one person in

big room, comfy bed, great room service

great wifi in both rooms

room service food was of excellent quality and service with quick response

i didn't try the bar or restaurant but they were laid out well, very comfortable and looked appealing

we were unable to get a late check out so we checked out at 12pm however we had access to the pool area after check out so

i was here for business so needed good wifi and i'm happy to report that i had an all day zoom and wifi didn't drop out once

the bed was big and fits me and my two kids comfortably

closed to universal and the hotel offer early check in for free

- good wifi

no room service. noisy air conditioning

property needs to update the laundry facilities

was good that they have laundry facility

with the complimentary shot at check in and ending with a lovely breakfast on the roof, this was an excellent choice to explore hollywood

the roof top bar had a faint view of the hollywood sign

rooftop bar with the view of the hollywood sign

only disappointment was that the website states that there is an onsite bar but it didn't state that it's only open thursday - sunday

roof top bar beautiful too

wifi worked perfectly and the gym was clean and

rooftop bar is very cool with amazing view of the city

located in west hollywood on sunset blvd, super central, great pool, spacious room, friendly staff

wifi does not work well, it is very old compared to other and as properties in ny or tokyo

great location friendly staff. early check in.

was room service)

roof top pool, bar and restaurant a highlight and staff super friendly and helpful

livery charge

loved the bed, bathroom, gym and bar service (rooftop) (+) the property was in an amazing location on sunset blvd and also had a really gym and amazing roof top pool and restaurant (+) gorgeous interior design, amazing food in the rooftop restaurant, great gym and spa, wonderful staff (+) the gym is pretty, large, well-appointed and very clean (+) the gym was small but good (+) bars and rooftop are lovely and we enjoyed the gym which was a great size (+)location, excellent room, big shower, very comfortable bed, excellent gym for a hotel (*) the hotel staff was delightful and helpful, the gym was great and the room was terrific and luxe (+)location and the amenities like the rooftop pool bar/ the cafe, the gym the lobby and even the bowling room group are top class (-)preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

amazing staff everyone was very friendly and welcoming and the room service was really good

the gym is very small; however, i just ran the street and hills that were just across the street and

the pool couldn't be used by kids at certain times - this info should have been made available at booking

the pool and bar area were also fantastic

so the hotel has 0 facilities other than a very basic gym

the gym is small, there is no spa no sauna or steam room and no place to work in the lounge

much noise my spa tub didnt work and we didnt get a city view room:/ im not a karen who complains but i paid hard

kids food options on the hotel restaurant

was friendly gave the kids free sunglasses from hotelview was beautiful , could see hollywood sign from room

was friendly gave the kids free sunglasses from hotelview was beautiful , could see hollywood sign from room

lady just repeatedly telling me engineers already working on it, which didn t help at all as kids needed to take shower and go sleep