shower, kitchen nook with extra cabinet and drawer space/ microwave n fridge, safe, free wifi, pool/hot tub, nice size tv n

very appealing. wonderful staff. breakfast smelled wonderful!

that breakfast ends at 9am.

the breakfast did not look good

continental breakfast was a bonus

the pool

beds were nice and soft, staff very helpful breakfast had a nice selection

the jacuzzi & pool was great

we were to close to the desk so we could hear them setting up for breakfast.

pool under construction so not able to use

24 hour coffee and juice machine at the front desk, really nice patio and seating area, food and bar inside the hotel

the gym is small and they don't have the weight scale.

is covered parking, continental breakfast and coffee/drinks, a friendly bartender that can handle a large variety of mix drinks

great location, extremely modern and clean. the bar patio was a nice touch.

the staff was nice and the gym had enough equipment

thing i could say was the window looking out from the gym needed washing and the awning repaired

utensils, no pad or paper, no list of restaurants or sites to see, no microwave in the room, no room service have to use door dash and order through the hotel, no cleaning up the room if you stay

however, the in-house restaurant and bar was also very good and very convenient, as it was raining when we stayed

pool was smaller than most and there was a good number of kids there for a hockey tournament

the room service/restaurant on property were great.

i did not like that we did not have enough time at the hotel to use the pool. it looked lovely.

small pool

the breakfast was really good

roomed smelled like gym towels despite being clean

gym was closed due to covid

best thing was the complementary breakfast

nice pool too

the pool area was so beautiful with fire pits and a hang out area

was ok i think they could have had more options for example only bananas and oranges and with kids usually more cut up fruit is a better option

the hotel is newer and the rooms are clean. the breakfast was also well done, our kids loved it.

the nice lady who sets up the breakfast was kind to me, helping me to get my morning coffee with the kind of cream i like

helpful staff, nice free breakfast selection, gave us a very convenient room and was very pleased with entire stay

we used the gym

i traveled with kids and the they loved the breakfast and the pool/jacuzzzi

laundry facilities need usa credit card to use laundry app

amenities, included breakfast, swimming pool, workout place.

i loved the breakfast and the rooms are very clean and huge!!

breakfast it was amazing the room was perfectly set up

the spacious rooms with a kitchen and free parking.

room was also opposite the laundry room with constant traffic (loud door closing constantly)

pool small but nice

the early check in accommodations

the gym was pretty bad.

we stayed a week so used the laundry facilities and the spa

clean, friendly staff, free breakfast

wifi didn t work

this hotel for the day while kids at magic mountain

clean all around, had laundry, nice pool.

my kids love the food choices

kids enjoyed the pool and siblings enjoyed the fitness room

for late check out when i arrived

the manager, did not charge me, a bonvoy member, for a very late check out at 2:00 p

the restaurant and bar are decently priced, you can order drinks at the bar and take them to the pool

cleanliness of room/pool...friendliness of staff

he waived our parking and early check in fees as our reason for trip is to visit my mom who was admitted at henry mayo

loved that there was continental breakfast and that they have conjoined rooms.

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing and dance

handicapped room shower and breakfast selection.

very busy and breakfast staff had a hard time keeping up

the staff was nice and even paid the pet fee because we got there so late

the gym is amazing

live music in the bar was a fantastic touch

i have not been to the bar or tried the food but they have great food options near by as well if you don't want to go to

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

second , free shuttle bus to airport

continental breakfast included in the room charge was beyond my expectation

fresh cookies great breakfast

prompt shuttle service

the airport shuttle service was on

laundry machines were not working properly, no computer was provided for customers to

big room, super clean,breakfast

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

close food breakfast was great

the gym was very clean and updated

my kids were starving

the pool was warm & fun for the kids

location staff cleanliness restaurant par pool cabana too much to list

fun outdoor bar with food and a pool close by

the beds were comfortable and the breakfast was delicious!

we got in close to the drink bar closing and the guy was very nice and made it worth our while

quiet and family friendly even tho we have no kids.

no complementary breakfast or continental breakfast.

me and my kids all came home to bed bug bites on our bodies. never staying there again.

we liked the swimming pool on the second floor

breakfast was awesome!

pool bed breakfast staff location

the breakfast was very good

was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

excellent views, all new decor, breakfast and meals were amazing, restaurant and bar excellent, gym was small but had all the right equipment, staff was incredibly friendly

the room service was very expensive, i felt it was overpriced.

room service food sensational and staff so lovely and accommodating

towels for kids were tiny, looked like the towels used for the bathroom floor

the gym had everything we needed

loved the pool

very spacious and the breakfast buffet. totally worth the money!

little continental breakfast would have been nice

it was disappointing especially if you are travelling with kids and smells that

nice swimming pool and breakfast in the morning

walking distance from loads of restaurants, bars, entertainment, shops, and a climbing gym

i liked that they had a cafe and a bar on the property

starting with the complementary shuttle to the hotel, the drivers are friendly and helpful

fault of their own but some things were closed due to covid like the gym

ung, tall, slim black person) wifi is so-so, a little spotty in the room but find in the lobby

breakfast, excellent location, cleanliness and comfort for the whole family

4) the second floor even numbered ”interior” rooms are at pool level, not a issue in the winter but during the summer that could be noisy

recommend a room facing the pool

didn't get to breakfast, it stops at 9.

loved full kitchen. breakfast was great too.

the tv wasn t working when kids woke up. had to call for assistance.

older lady st the bar was rude to my son - he just turn 22 and wss with me and before she kindly ask for id - she

clean, comfortable room, within walking distance of shopping and dining. nice bar in the lobby.

the gym is excellent, the property is well located, very clean...

cummfy bed nice it is close by everything no room service though

they have a good gym also onsite

nice and quiet. hope they open the bar soon.

the pool was dirty. a lot of dirt inside.

my wife said the gym was as nice if not better than some of the 5-star resorts we've stayed at

breakfast/pool/kitchen stuff in the room/location/gym

my suggestion is to extend it to 10:00 am so families with small kids don’t have to get them out of bed early

could spruce up the pool area

well layed out, convenient parking, great workout center,breakfast offerings

great to have onsite laundry to catchup washing too

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

pay for parking i'm woodland hills, no. outrageously expensive room service charges.

attendance that i dealt with in the front excellent i was very pleased to tip in the dining room bar area in the valet

95 per day charge for wifi

friendly, very clean, great price, take out bar and starbucks, and pool open which we avoided with covid still active

they have an awesome indoor pool and jacuzzi that is open till 11pm

the pool was salty

ved the bottle opener on the wall), nice pool

shuttle available to visit universal studios

the workspace in the room was very useful for my trip, and the wifi worked without any issues

d they have a shuttle

gentleman working the front restaurant bar area was friendly by greeting us every time we walked by and had great customer service

and had a full fridge kitchen too

the y provided a shuttle ride to the park

the server at the bar in the evening was great and she made the evening enjoyable

i think that also the associate hotel is very good (safari inn) we went there for the swimming pool (+) you get the use the pool of safari inn across the road, same owner (-) the small pool was next door at the safari inn, not on property

arrival the parking lot was empty, which was a sign of what was to come next

parking and near attractions

small, clean motel. free parking

parking was very tight

cleanliness. amenities. restaurants. parking. near freeways.

too expensive room service

breakfast was an expected continental breakfast with a good variety

everyone was kind and very professional, very clean rooms and pools gym and bar.

room service breakfast was excellent

not a problem we just had cocktails in the bar while we waited

nice bed. cafe onsite was convenient. free wifi

the room and bathroom were very nice and comfortable. the wifi also worked very well.

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

even though the pool area is right next to the freeway, it is nicely landscaped, appointed and maintained - a good

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

of parking, staff was really nice a friendly, pool is heated and very clean

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

lovely rooms and pool was a bonus

breakfast consisted of good quality pastries plus tea and coffee

sunny swimining pool

the pool was fabulous! we spent and entire day in it! breakfast was tasty!

nice staff, close to my business, close to everything, nice free breakfast, easy free parking

good location, gave us an early check in. nice facilities and personnel and it was very clean.

it was clean, good tv and pool and near the shops

had a pool and gym, but we did not visit there

movie night at the pool was a hit with our kids

i like i how they can cater to both the parents and kids

hotel, the crew

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

swim area, gym & laundry