covid, kitchen, bar, pool, fitness center not open

quiet, even though we were up against the parking lot

hard to find on gps. parking not clear.

parking lot wasn t plowed

no restaurant, no room service, no tea in the room

the best part was no pet fee

late check out at 1:00, no problems with getting to location

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

not much. maybe the fact that there was a « gym »

i loved the pool. the rooms were clean and the bed was very comfortable.

no free breakfast for the kids.

the bar next door

the swimming pool was open during this corona virus felt good getting in a pool for the summer!

staff was pleasant, breakfast was decent and pool was big.

breakfast

being able to get up and have breakfast

convenient location, comfortable bed, gym, friendly staff.

is filthy stinking chairs are out of shape/ never seen like this mold+ break fast juce bar all 4 faucets water comes they say it broke they just want to make money

has a legit breakfast, beds were comfortable.

comfortable place with pleasant friendly people staying there and nice small pool & great fitness area, good selection for breakfast just gotta get there a little earlier

theres a pool, a gym, what more could you want

turns out the room backed up to the kitchen, so no sleep was possible after the staff came in to prepare for breakfast

we appreciate that because we have kids

i liked the comfortable room and fridge and microwave. the pool was great for the kids and i.

breakfast, nice staff, clean beautiful pool

they have a laundry and machines are reasonably priced

pool and room

breakfast was good - coffee was better - close to great restaurant!

the breakfast is simple but there's diners and food not to far away

was too small for two people,no access to drinking water unless going outside of the room to the kitchen

the room smells like the inside of a gym locker.

nice pool great staff good value

gym and the size of the room

however maids and kitchen personnel were friendly and helpful

air conditioning in the gym was not too good

the bar closes 10pmud83dude15

bar had draft beer assortment along with bottled

had a family medical emergency and they gave use late check out upon request

carpets were clean, the gym was newly renovated and nice; it felt clean

for a weeknight, the breakfast was disappointing, bar hour was short-lived for those who have a difficult time winding down from traveling to the

they could have complimentary breakfast and longer pool hours

wish the bar area was open sat.night

ample parking and easy access to highway

room was large, clean, the lobby gym and pool area were very clean

was good, gym facility was pleasing, the peloton bike was a great bonus, room was

the gym was clean and well-equipped

from the front desk to the ladies working breakfast, they were all great

easy on and off the highway. spacious suite with kitchen.

location, kitchener, laundry facilities and staff

the pool area and pool was very nice and clean. the gym was as well.

the room and pool was really nice

indoor pool could have been heated

breakfast great! service was professional and friendly.. i will recommend to friends and family!

no access to da pool but otherwise great stay

restaurant / bar closed

the bar and restaurant area as well as the club lounge

pool was clean and relaxing

and really enjoyed the pool and hot tub

clean. good pillows. they gym was open 24 7

breakfast was awful, loud doors slammed to close, loitering in halls and kids running around in halls all hours of the night couldn’t sleep with the yelling, lack of

5 hours here from long island and my children have golf tournaments in the next days very early in the morning

so i just walked to the laundry/room service room and grab towels

my family and i spent one night in this place, and even though they denied our request for early check in for been fully booked, we enjoyed our stay

clean rooms. hot breakfast.

was excellent, and the workers were very polite and especially the woman who sets up the breakfast

only thing i would say is you should offer salsa at the continental breakfast everything else was

only laundry was broken but accepted money

free hit breakfast in am and pool

only thing was the pool

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room trough the bathroom vent

there were very noisy families with multiple kids making constant excessive noise

they also allowed these kids to ride their bikes up and

however if you choose to do laundry the hotel does not provide required change to use their

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

in breakfast if can replace egg and ham with just egg

happy to see the hot and cold breakfast

the room the breakfast were all perfect

& gym was closed at the time, i think due to covid

the pillows and bed was extremely comfortable. and breakfast was great

room was very clean, breakfast area was spotless, food was great

noisy. could hear people in other rooms. kids running hallways early

pool was open and clean

requested early check in and it was honored, very much appreciated

i was there with my family including yound kids and i ensured that they weren't loud

vast amount of parking and easily accessible for all including those with physical accessibility needs

my only complaint i could make is that the lights in the parking lot are a little dim, which resulted in me pulling blindly into a parking spot where

location, fun decor, good breakfast, pet friendly, great parking and easy entrances, ac worked well on the hot day

for dining, i would recommend que whiskey kitchen just across the parking lot for guests who like good whiskeys and pretty good barbecue

location easy to access. clean parking lot and maintain ed appearance

close to waterbury very clean , has everything i need gym and swimming , friendly staff

was remarkably quiet was able to get the rest i needed and the fact i was able to get a great breakfast

breakfast was super nice and all staff excellent

location for our needs, very clean, plenty of towels, pool for the kids, comfy beds, good breakfast, too

gym and the pool

was glad the pool was open

good price with breakfast included!!

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild animals and pouring red

the breakfast.

very clean nice size pool for the kids and the breakfast was great

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

kids allowed alone in pool

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

didnt warn us about making a reservation about using the pool.

rented this room just to use the pool and have a little family fun and the pool was great

parking was convenient and location was good for my family gathering

easy to find, safe, ample parking

kitchen could have a few more utensils, forks,etc

the cute little kitchen and nice big shower

breakfast was good with a nice variety to meet different ages taste and wants

comfy bed and room. great location. free parking.

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

pool was closed but i understand why

liked parking on premises that was free

no breakfast, no pool & no fitness center ud83dude1e

loved the beds and pillows, very clean and great breakfast.

nice suite with kitchenette area

the pool is always nice for the kids

jay checked us in. he was bubbly and pleasant. he was able to accommodate our early check in.

appreciated the breakfast and 24 hour coffee and tea

gym closed to early at 10pm

the pool is nice

it was clean. had a pool. had a small bar in the nice, up to date lobby.

the bar was not open except for in the evening

food and service at breakfast and at the bar were excellent

pool was not open

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your clothes with washing detergent and dryer

great breakfast. helpful staff

they need more tables by the pool

the breakfast is mediocre we miss the bar and restaurant

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely need to vacuum rugs around the bed and in the halls and the stairwells i seen

both have c pap machine in the first room no outlets on wife’s side, then the handicap room the bar in the shower pulled out of wall

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

the breakfast was great

didn't know pool was out of order

staff was soo friendly and the pool was nice

pool, room,breakfast

i like the fact that they had a outside pool and an inside whirlpool and breakfast was included in the price too

the breakfast was great! management was very helpful and accommodating.

the bar area had a great vibe and the staff was very friendly and on top of things

very friendly and accommodating staff, very clean facility and pool area, room was perfect

the breakfast was wonderful & the room service was super quick!

parking was not convenient

the bar has great food as well as the breakfast menu

excellent breakfast. clean room. good pool.

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

the pool was next door

the little kitchen in the suite was sweet and useful as well

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the hotel next door that you can

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

didn't know the hours of breakfast and the food seems to have down scaled from my last visit (about 15 years

and of course there were other people there but i was the only one to have a complaint that my kids were too loud not cool

it was also nice to have a kitchen with the refrigerator, microwave and mini stove

breakfast

bed not very comfortable. bike seat in gym would not adjust.

good little gym, fridge to share.

- wifi a little weak in some parts of my room (suite) (-)wifi very slow and tough to get connected to. (+) wifi worked just fine (-) wifi was very slow (-) wifi was poor in both rooms i stayed in, can't recommend for work (-) i had very spotty wifi connection and the tv did not work (-)wifi service was a nightmare (+) wifi access was good (-) no wifi the last night (-) barely getting any signal of wifi

free parking and great location

this is the second time i stay at this hotel for kids graduation

hotel is in a good location with friendly staff, valet parking, complementary breakfast and large, clean rooms

the valet service was uncomfortable and disorganized. no self parking option was offered

spa

great room service

location, breakfast, room

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

it has swimming pool and little gym

l bar in lobby was great

location was good for new years activities. pool was great for the kids. room was comfortable.

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

breakfast was good. bed very comfortable.

breakfast was good

the pool wasn’t tiny so the kids loved that

pool was very warm and great for the kids

pool. and exercise had breakfast.

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

breakfast had a variety of offerings, but a lot of the food was cold and not very appetizing

breakfast was not really good, but oh well.

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

location, gym, and pool

location, gym, and pool

restaurant for dinner and breakfast was very good.

pool was cold and not appealing to swim in but the hot tub and sauna was great

free breakfast

fitness room and pool are new and nice

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

hotel had great rooms and a kitchen very spacious

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

new hotel that was great. awesome breakfast.

gym ok mssed breakfast and had house keeping banging on the door at 10:45 for 11am check out

most equipment in gym didn't work & it was

the spa (hot tub) was small but i greatly appreciated it

the lady who was in charge of the breakfast bar was phenomenal.

coffee bar and breakfast

really liked the room with the spa tub

also they have very strong wifi access

important, the wifi did not work

wifi didn t reach room appropriately.

the wifi connection was almost non existant

they allowed early check in

they were kind enough to accommodate an early check in

the pool was closed.

pool

the pool needs to be a little bigger

wifi was hard to figure out

ample parking, a breeze to checkin and checkout

kids had to sleep on floor in lobby till they found a

there would be a hot breakfast but it was not

so no bath if you have small kids

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

very pretty grounds, interior. comfortable, clean. excellent breakfast. good location.

kids with not supervision, horse play, music

in addition to shower wood be nice and better air conditioning is needed as well as extended pool hours

first room was across from the gym and the guests began to open and shut the door at about 5:45

like the location the swimming pool and lovely comfortable gigantic room

breakfast was great. and we loved the pool and gym!

of the better breakfast buffets we've had

specifically for pool and hot tub for kids, but was not open due to lighting issues

the pool was great

the pool and jacuzzi were both clean and well maintained

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

the only concern was a golfers buffet under the tent one evening

due to the pandemic the spa was closed and bar area had limited hours

i had a facial at the spa which ended the day on a special note

friendly staff with a nice big bar and excellent food

due to the pandemic the spa was closed and bar area had limited hours

very comfortable bed, the best i have had. very helpful friendly bar staff.

easy check in, pool was warm and clean, facility was very clean,

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

the location and friendless and the pool area

the pool and jacuzzi was also perfect

didn't look like the pool was accessible as there was caution tape around the deck leading to it

bad actitud the pool was dirty and they say don't have nobody to clean for my y was a bad

rugs, a hole in our door stuffed with toilet paper and duck taped, the lock not working…pool is in a disgusting building…hmmm i could go on

pool of sticky liquid on the floor manager couldn't be bothered about it

the pool hadn't been used in years

breakfast was wonderful

breakfast choice is limited and expensive

bistro bar is limited - not open all day, the staff not as friendly as main hotel staff

i totally loved the starbucks breakfast offered by the hotel

the gym is a total afterthought with treadmills facing a wall

gym left something to be desired, like updated and more equipment

room service came quickly but knife was dirty

staff was very friendly and helpful. i also liked the gym

location, super friendly staff, walking distance to many restaurants, great little coffee bar for morning coffee/tea and pastries, beautiful rooms

as per covid no bar or resturant available .

the hotel was also accommodating of our request for an early check in which was so appreciated

staff is very nice, hotel bar is great and it is in a great location to restaurants, etc

location, bar atmosphere, food, pet friendly.

it has a great bar and a very nice reading place

had trouble with the wifi, it just wasn t very good, i ended up using my data/hotspot most of the time

location was great, room was chic, rooftop bar was so good

i loved the quiet and relaxing atmosphere, and i'm a big fan of the little kitchen in the room

can't wait for the rooftop bar to open

the kitchen in the rooms are super useful too

spot to stay if visiting yale, choate or any of the surrounding schools with great downstairs bar and restaurant

the breakfast was not great

hotel was really worn out, the equipment in the gym didn't work

very clean, great breakfast, staff very helpful

they tried to tell us breakfast closed 30 minutes before the posted time.

was a very quaint fun experience. breakfast was great!

no bar or restaurant and breakfast was a help yourself snack selection but these were all well

placement of the towel bar in front of the sink was awkward

didn't manage to use the gym but it looked fit for purpose (pardon the pun).

good restaurants and transportation, room was clean and comfortable , gym open 24 hrs, front desk assistant erica was so kind and helpful, very professional

handy on-site laundry facility

appreciated the many, many ev chargers in the parking area

there’s also a 24/7 snack bar w self checkout

we had drinks at the bar which were very good

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

i didn't try the food, but i stopped by the bar for a post-run beer and later for a nightcap