even opened up the breakfast room so i could get coffee

hotel was well maintained. had a nice pool too. liked the laundry.

on-site laundry was a great convenience

nice inside wonderful breakfast had a gym

good parking, great laundry

free laundry and a lending library for games or appliances you might need

needed to do laundry, but dryers were not functioning well.

need some sorts mat to go from elevator to pool

beds were comfortable, the shower hot, great full kitchen and the pool was great

laundry facilities, kitchen,

the pool the room... breakfast on the go was great!!! i was always in the go

breakfast was delicious

hampton inn is always comfortable. the breakfast is very good.

beds are always comfortable. breakfast very good.

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

the gym was great

the pool was nice ,the rooms were big, had a king room and a double queen room, traveling with 3

location, that they served breakfast, and that they had a pool

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

breakfast was okay . the pool was crazy crowded

i like this hotel. it's a very nice place and the breakfast is very good

was friendly, everything was very clean and the included breakfast was great

pool was great breakfast was yummy and the room comfy

perfect room after a long day of travel. pool for kids.

much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

free breakfast,laundry on premises

pool was nice size and deep. staff was very friendly and accommodating.

the shower curtain bar was broken so the curtain would not stay in place

didn't even get a smile nor the time breakfast was to be served nor the time of the pool operation hours but i enjoyed my stay very much

breakfast is excellent.

clean, has a pool and a gym

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

my wife paused, my kids slowly laughed and asked,

everything was available from hygene to the kitchen supplies

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

should have some paper towels or hand towels in the kitchen

breakfast buffet wasn't as good as the individual menu we had last time we stayed 7/18/21

gym was nice and clean. pool good for kids.

need some better and less 3xpensive options for a quick coffee and breakfast.

was some type of kids hockey convention going on and a dog show of some sort

gym was nice and clean. pool good for kids.

the kids loved the pool and i enjoyed the shower and the breakfast!

not a lot immediately around it other than the casino and a gas

breakfast was great, staff was friendly and hotel was close to where we needed to be.

have offered a shuttle service to/from the new mgm springfield casino

kids loved the pool

the parking was well lit and felt safe

pool and clean rooms

best air conditioner! secure parking lot with a guard monitor.

easy to access from i91. good bar restaurant next door

pool, gym, right beside basketball hall of fame, right beside pizza/pasta place.

great location. room was well appointed and very clean. wonderful breakfast choices.

the location was great. the rooms are very clean. but no breakfast at this time!

breakfast was hot and delicious with plenty of options which is important to me

the pool was way to small. 3 people at most.

breakfast was good.

the hours of the pool and the the lobby was absolutely beautiful and welcoming.

pool closed when i arrived,

the rooms clean and spacious, beds comfortable, breakfast was outstanding

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

the layout, decor, location, breakfast, amenities. i loved it all!

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

breakfast was great, i like the pool, awesome jacuzzi

breakfast was okay

the fact my kids enjoyed the pool.

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

i used the gym and the elliptical worked well

breakfast was great

the indoor pool and breakfast area were very nice

pool too chilly

my family loved the gym and the pool

breakfast as excellent

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

breakfast was awesome

breakfast and coffee was good and staff was very pleasant

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

no breakfast

the breakfast area has a beautiful scenic view of what used to be jam's beach

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

i absolutely loved it and the free breakfast was great, i

perfect place to sleep when you have a flight at bdl. clean and quiet and great breakfast!

the staff at both the reception and the bar were friendly and attentive, ensuring excellent service

wish there was more chairs around the pool

were thin; could hear dogs and kids nearby

from the bar area instead of serving paying guests and customers alike i get it they’re kids bur the adults drinking at the pool and seemingly ignoring their children’s actions should

no pet fee

early check in

red roof is a good value. i really appreciate that they don't charge a pet fee.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

it’s quiet, good location, had laundry room

the timed pool slot

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

breakfast was great, room was big and clean, price was proper

comfy beds! very quiet, appreciate the gym and pool areas!

great staff great breakfast!!

the rooms were spacious, and the hotel had an adequate continental breakfast

sticky syrup on breakfast area floor & in elevator.

was excellent service and clean and fit for a comfortable stay. also a great breakfast

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

breakfast was poor. same old stuff but no fresh fruit. poor choice of cereals.

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

friendly staff along with decent price. the indoor pool also helps!

the kids woke up too early. lol

the pool staff was extremely friendly and helpful room was super clean hotel itself was clean

shuttle service was excellent

hotel is welcoming,accessible and with a beautiful pool

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

broken glass in the parking lot.

the gym was disorganized and broken

room, coffee/water available for free 24/7, the gym was really nice, and it was close by a lot of really nice places

large, clean rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

no pool

rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

the fact that they arranged a late check out 5pm as i had a late flight home to scotland

atmosphere depressing in bar and food poor

friendly, plush bed and pillows, bar and grill, room service

only the bar area open for meals which were not great..disappointed

i enjoyed how pleasant room service was and enjoyed the shuttle

liked that you had a little fitness area

a early check in the second stay, very friendly and helpful

close to the airport, shuttle service, staff was great.

the breakfast was served for 6 hours

i love the breakfast selection.

corridor still a tad smelly, breakfast was mediocre - no eggs

at the hotel and it was quiet i will stay again when i come back to town and the man driving the shuttle was so nice for the ride to the

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

really liked that all the suits had a kitchen and that laundry was available at no extra charge

with a free shuttle from the airport

gym

staff, good breakfast, very comfortable beds , very clean , good location

- the pool was shut down, our tv was broken, the elevator was broken, the gym equipment was not working

didn’t allow early check in- person who answered was rude

improve quality of the breakfast

clean and plenty of parking! breakfast was great.

very clean and quiet breakfast available

great free breakfast, great early check in, great late check out, great tv, great shower.

the clean spacious rooms, really expansive food/snack station, full breakfast in the morning, gym and the staff was really helpful (even despite me getting locked out of my room for a couple

didn't bring a bathing suit but if i had we would have used the pool area

super clean, breakfast had great selection with healthy options. staff exceptionally friendly.

across from the laundry; desk clerk not friendly; only ice machine in hotel not working

what surprised me is the quality of the wifi which was reliable enough for business phone calls and emails

pool was a good bonus for the kids and the breakfast area was nice and big which we used after breakfast to play games and all

the gym is a hotel room with 3 machine and smell like something rotten there

breakfast could have more options, the wifi didnt work

quiet, clean, good little gym

loved the ability to have breakfast before taking flight at 6 a

you cannot beat the location and shuttle to the airport

the lobby is clean the gymnasium was fantastic the room was 80% clean

upon room change, i was placed directly across from laundry

loved the bar facility after a long day eating turkey and visiting with family

shuttle service was great as well

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

construction on going outside my window 630am, room service knocking on door @ 8

fitness center and pool were nicely maintained

nice room, great breakfast. thankful for the shuttle to the airport.

pool, gym, atmosphere.

breakfast is a nice concept for early morning travelers was a disappointment especially considering

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

shuttle driver 10/14 was exceptionally friendly and helpful with suggestions of where to eat

breakfast no shuttle service and not told about pool or pool hours

there were no blankets on the bed, hardley any towels and on top of that we waited on room service to bring us blankets to our room all night thy never showed up

they have a swimming pool

floor in my room didn't have carpet. very dark in back parking area

the staff were so awesome! my kids had an amazing time! thank you!

the pool and gym were very clean

well equipped gym and very pleasant indoor pool

breakfast was so-so

pool was nice and warm, gym facilities good

asked for a late check out, but that wasn't communicated to the staff the next day, so they came knocking on

wish pool was bigger as it was filled with kids

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

the hotel was overun with kids that made the pool area unusable as well as the gym

clean fitness center and swimming pool

the bar was nice and food

we also liked the gym to work out

only complaining is some of kitchen utensils are missing or needed to be replaced, such as spatula

spacious rooms family service clean overall hotel a fine breakfast

the staff was very accommodating when we requested some additional kitchen items.

kids loved the pool

guess, it was room service but when i responded no one there

the kids loved the pool we loved that we chosen this hotel

breakfast was adequate

the pool and laundry facilities are a nice plus

they also had yard games for the kids to play

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i appreciated shuttle to and from the hotel

too much to like - shuttle was unavailable to airport - which is why i booked this location

front desk clerk laundry shuttle

pool, no staff for the bar and restaurant for the fourth, one night the man at the front desk seemed more into his phone

clean, quiet room. wonderful bed. close to umass and easy access. delicious breakfast.

pool, hot tub, gym, and above-average breakfast! perfect for a mid-week business trip.

beds were very comfortable excellent furniture their height . pool and jacuzzi open

swimming pool, jacuzzi included, laundry available

bed, nice pool & hot tub' although the hot tub was almost too hot, breakfast was great' super location' i would definitely stay there again

pool too small to warrant the name pool.

pool is tiny

also has an indoor pool and fitness

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

very clean, quiet and comfortable. reasonable fitness center.

fun breakfast, central location, very clean.

breakfast good.

staff friendly helpful clean breakfast

breakfast was good

great room, fantastic location, attached parking garage, great breakfast.

wish there was a better continental breakfast!

the breakfast was delicious, with every nourishing food imaginable

our kids loved the pool and we all enjoyed the food at the restaurant

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

very comfortable bed; had breakfast in the small cafe and it was very good.

the room was beautiful, clean and spacious enough for my 2 kids and i

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

the breakfast offered a good variety

breakfast was amazing!!!

cleanliness. super comfy room. friendly staff. great deal. free wifi and parking.