comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

great location, close to the airport with free shuttle service.

location next to the airport with a free shuttle service available every 30 minutes, making it very convenient

bar services very flriendly

it contained kitchen, separate shower

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

good little kitchen

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

gym and spa are excellent

not enough sunbeds around the pool.

the bed was really comfy and the room service was tasty.

they also had a kids menu which was the only one we saw during our 5-day stay in northern spain

gym was additional cost, didn't like that

room service was below par the shower had mold on the sides and the drain was semi clogged and

friendly staff, good breakfast and only a short walk to the ild town and the guggenheim.

clean, friendly staff, perfect location, gym 24 hours by your room key.

room service/bar food is a disaster

room service for dinner, delicius, kids ate everything my 11yo son said it was the most comfortable

a gym

gym was tiny with only a few machines squeezed in.

no food available, not even room service after 2300

the restaurant & bar staff also is very friendly & the chef is excellent

gym was very small

wifi worked really well and they're was a nice playground right down the street for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

the bar and the terrace has a nice view on the nervion river

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

service, room, breakfast, restaurant and bar and location

garage parking was expensive but included ev charging

location and access to a gym

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

the location was great and the spa facility superb!!!

we travelled with kids, a small playing area could have been nice

free wifi

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

hotel bar is lovely, and used by locals too

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

roof top bar was not available.

also would have loved to visit roof top bar but didn t appear to be

given that we were with small kids, this was a huge hazard

room service was limited times

gym doesn t open till 9am - wanted to use it @7

breakfast was solid with nice choices, and the rooftop setting was a great touch

the gym was small but adequate for a short trip

everything was great. there is a very nice bar and restaurant on top.

the pool could be used without extra charge but ok

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

we loved the roof top bar with its fabulous view of the museum

the terrace bar on the seventh floor was a great place for an pre dinner drink and

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

the gym

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

the restaurant and bar were great, service and food outstanding

quite expensive, and would like to have option for glass of wine in the room service not all full

room service available, brakfast very tasty and a restaurant within the same building

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

we loved the swimming pool

imming pool)

also, room service was late when needed just for a cup of tea

nice hotel and breakfast was good, ev charging available to use

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

details for the dog and kids.

details for the dog and kids.

loved the little play corner for kids in the restaurant where breakfast was served

hotel was good value for money if you travel with kids

the design was great, friendly personal, free coffee and water, great room service

- excellent breakfast - good wifi - gym was ok - free water in the

the gym was modern, airy, clean and very accommodating

good gym and average breakfeast

the bed was very comfortable, and the gym was pretty well equipped and clean

good tv, good mini bar and excellent service

breakfast, cafe bar was lovely & good value

the hotel has a restaurant and a bar with good food and well-priced

shower, and bathtub were too old room service

the room was too hot and when we opened window got noise from the terrace bar below

laundry service, while expensive, was one day service at no extra charge

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

easy access, secure parking, comfortable with all we needed

parking was included in the price

2 girls on the bar superb personalities

swimming pool as a bonus

everything in the room was nice, the play area is excellent for kids.

we had a great time when our sons visited with the grandchildren in the bar and the kids room

kids where very disappointed they couldn't swim

high-speed wifi very nice personnell complimentary coffee machine in the

good wifi

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

the location on the river was very good and the wifi worked very well.

while we were there the weather was not very warm yet so pool etc

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

very friendly staff, beautiful location and atmosphere. nice swimming pool.

breakfast at the terrace with sea-view made us feel great in the morning

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

good breakfast , nice room ,great view

also breakfast does not start until 7

excellent choice at breakfast

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

breakfast is a little expensive