location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

a full breakfast (

the view was stunning all around the island and the free breakfast was wonderful.

we like so much the view where is located the place , and also the breakfast it was amazing

the view was so wonderful the staff are so good there is a great pool.

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

the wifi was okay but spotty at times

comfortable, good parking in front of room, clean and friendly staff.

location. nice property. parking.

your private car parking available and just in front of your room

beyond this, the value for money, ambiance, and amenities

pool used for swimming lessons on sunday morning so a bit awkward to use as a hotel guest.

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

the big swimming pool, serene and tasteful room decor and your very helpful, cheerful and accommodating staff

pool and exercise room was fantastic

large rooms with comfortable beds. our kids had a great time with the pool toys!

l loved room service as well

up to find a maybe bedbug on the bed my two kids where sleeping on

wonderful room/suite. perfectly decorated, top-notch utilities, excellent bed. good gym.

kids loved the pool

great atmosphere and service. wonderful indoor pool.

nice and clean and quiet. the pool was nice.

the hotel itself is clean, modern and warm feeling with a decent breakfast included

pool was closed

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

hospitality and breakfast

fantastic breakfast, over the top staff and so accomodating.

it was able to get a late check out which was so incredibly helpful. thank you!

bed really confortable, breakfast very good variety and good good!!

i liked the convenience of having the laundry facilities so close to my room

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

the kids thought the pool was okay to swim in

had 1-3 swim instructors plus students in it every time we took our kids to swim

noisy ac,unclean and slippery parking lot

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

extended breakfast to 10am

very few luggage carts. no place for kids to play

did not care for the breakfasts that are included each morning- they ran out of coffee, milk and cereal bowls and i was

provided free drink every night. the shuttle to and from airport was on time.

after check in we went to tour old montreal and during this time the kids only had light snacks

breakfast opened after we left

convenience to the airport and shuttle to airport and helpful staff.

airport shuttle 247

breakfast due to early international flight

i did not have a chance to explore hotel facilities and try breakfast; the hotel prepare easy breakfast to go for guests, who have early flight (biscuits,

there was no room service/ facilities open due to the covid situation

the facilities were great with a pool and gym etc

amazing 5 star hotel inside the airport, i had a 12 hours transit & stayed at the hotel with my kids, we loved our stay the room is beautiful, clean & very comfy bed

location size of rooms gym swimming pool

very enjoyable breakfast too

small pool but enough for the kids to unwind after/before trip

food and service in the bar was also very good

there is a pool and small gym, and a client laundry room

nice staff at bar and breakfast

free breakfast

bed comfortable, television large, wifi okay, walk in shower, good restaurant on the premises.

room was great clean, tidy, comfy bed and the offer of late check out was great, close to airport

but perfectly decent gym

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service works, we went out all day saturday came back in the evening our room was not clean

great room service when the restaurant is open

great location, clean, convenient bar, restaurant, and the airport shuttle was excellent.

traffic noise. not being able to get a drink from the bar before 5pm.

beautiful room, very spacious shuttle service and restaurant were excellent!

airport shuttle operated every half hour 24/7

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

there is really nothing to dislike. maybe include free parking.

location, possibility of late check out, cleanliness, room size

location was very close to the airport and a shuttle was available to transport us to the airport

did not like digging out my car the next morning. need a cover over parking spots.

though a bit pricey) the proximity of the hotel to the airport as well as the free shuttle was a big plus

great rooms and nice pool for the kids

our kids were staying in this room and we told them it was extremely unsafe

no enough towels provided room service did not show up the next day.

close to the airport, clean and modern with a pool and gym.

they also have a 24-hour shuttle to the airport

the shuttle to and from the airport is geniuses and we'll organize

close to the airport continental breakfast

easy access to airport free via shuttle service and great room and breakfast

that didn’t have a shuttle service from the airport

they offer a free shuttle from the airport

meals in bar are also not good, cheap frozen food fried up

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

how great the staff was very accommodating the pool was awesome.

for breakfast buffet, even for kids

nice staff and plenty of parking

hockey team kids were a bit load in the

pool and gym were great

breakfast snd gym

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked there

the hotel was clean and the breakfast was great because it offered a lot of items great for kids and adults alike

because of covid 19, breakfast was served to the room

the room was perfect for us - a fully functioning kitchen, living room area and a bed were what we wanted to relax during our week of hiking and

the pool was nice and the gym great

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our room everything was really nice and i have to thank abby at the front desk for

the pool was nice and the gym great

location gym breakfast

pool, hot tub and slide

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe and then 28 hours travelling

all was good especially the bar lady

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for toiletries, they want you to buy them, internet slow, breakfast served on paper plates

2 long mirrors. large shower lots of hot water lovely location across from the bay easy parking

location, very functional gym and decently sized

free parking right beside the hotel

b

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

but at novotel, they gave us an egg and cheese sandwich, a juice, a bar and a nice coffee

i could enjoy as well the pool and as my flight was late in the evening, i could stay there after the check out

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check out and the receptionist was rude and said we already gave your room to cleaning and you

wifi was free

parking free

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

room service was very fast and the area was quiet.

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

timely shuttle pickup at the airport and back to the airport from the hotel

the restaurant on site and hot breakfast included were great

large room and laundry facilities location for airport is

location, the bed and bedding, free breakfast, the gym

nothing to do without transport other than the bar next door

the fishes in the lobby are a good attraction for kids. free parking is available.

the indoor pool is big - even has an aqua slide for people with children

the pool is too small and more suitable to children.

bed was very comfortable, i like the pool, we had a lot of fun there, it was clean and well maintained

pool was fun, the kids loved the water slide

comfortable beds, a/c, friendly service, decent breakfast

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at the reception

near the airport, free shuttle

the breakfast could have been better and the wifi was not working and noone was able to fix it

the coordination between the hotel and the airport shuttle

also has breakfast for us

the gate of the parking lot gave us some trouble when exiting....needs to be fixed.

i loved the pool. kept the kids busy in our spare time!

the room is not clean , a pizza box in closet. and the wifi network is poor.

wifi did t work for some devices

the room was spacious enough, clean and parking for just in front

booked it for the swimming pool but never went swimming

the gym was decent, and different games were also available outside

we used the shuttle service

this to anyone who wants a clean, dog-friendly place to stay near the airport with free airport shuttle service, this is definitely the place to book

convenient, very helpful and friendly staff, free airport shuttle.

that's usually what kids like

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations (+)excellent dinner, bed was great, clean, shuttle service was excellent. (+) ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home (+)told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing (+)staff that made sure i would have a shuttle ride to the airport, even though i had to be there at 2 am for an early flight (+) the free shuttle to the airport was convenient and prompt (+)staff at the buffet, front desk, and the shuttle bus were all exceptional (-) al;l else was great, and there is free shuttle from and to the airport (+)free shuttle to the airport convenient location nice and clean rooms (-) they advertise that the shuttle comes every 15 minutes to the airport

swimming pool closed

breakfast is really good quality and enjoyable

good choice of breakfast and enough space for safe social distance.

my family enjoyed the breakfast

great gym and breakfast area

fantastic view large room nice gym decent breakfast staff very friendly very good quality/ price in a calm neigborhood starbucks

info was provided in the room about the hotel facilities

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

took a long time until somebody picked up the front desk phone when called from the room, and no room service

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket (+)of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as (+) they had a ice machine and a coin laundry on our room floor

she also didn't pass on our request for room service

i enjoyed the hotel amenities especially the gym.

mostly the pool

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

breakfast was offered in the bar and was rather expensive for the

small swimming pool and fitness

would be nice to have a restaurant or bar onsite that was open at night

really missed having room service

room service is pretty good to provide neat bedding , towels and other necessities

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker,

the room was very clean and comfortable and the outdoor pool was a highlight

the gym door motion sensor needs to be programed better. more selection of tv channels.

was comfortable, breakfast was very good and the staff was very nice

my only comment is that breakfast run out of plain croissants very early in the morning, but to be fair it was probably the

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

breakfast is as expected (nice), location is somewhat distant from the nearest train station

hot food as an option and associated price for me to decide if i really need a hot breakfast.

they had good breakfast and a fairly well equipped gym

quiet room, temperature controlled, comfortable bed, roomy bathroom, nice continental breakfast.

it also had a gym

staff were incredibly supportive, both at the reception and during breakfast

poor wifi speed, losting connexion everytime

ffles are great)

staff friendliness and breakfast was good

gym was closed and they would it give me a late check out that i asked for so many times.

bed vet comfy, breakfast very extensive, room very large

the kids loved the pool

the pool the gym the breakfast the room the staff

just perfect, location is great! restaurant and bar choice make it a must.

the pool was on the small side.

it has a lively bar

nice gym

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

the breakfast options were endless

clean, very beautiful room, the pool was warm, the hotel is very nice, the included breakfast was acceptable, the price was very

clean, quiet. good breakfast

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

no pool to swim.

elevator slow stairs unavailable pool was dirty

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

all in all it was a nice place to stay with kids

good emplacement - good parking . easy access - good greeting .

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

breakfast baked goods were a little dry.

free breakfast was acceptable

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

one small downside: there were few vegan options at breakfast.

only think i didn't like was the battled water was in the bathroom instead of the kitchenette

hot breakfast

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

breakfast was tastsy

they had a great breakfast

breakfast, room and bed all are good stuff.

spa is very good too

great pool and hot tub, gym was great too

like how close the mall and resto are i love that there is a bar and resto and store in the hotel and we got a add on for the club lounge that cost a lil more

the pool and spa area

we enjoyed the well kept pool and spa area every day

gym was a but dirty and one tread mill didn't work properly

and the exercise equipment in the gym didn’t work or not work properly

extremely small gym with very limited number of machines

pillows were lumpy, gym looked a bit tired. treadmill did not work.

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

not very proper for familly and specially kids however all staff very very friendly and best

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

no pool and smoking lounge

gym was closed which was a little upsetting.

very poor wifi connection

pool area was too small. would like to have seen more outdoor area.

pool is very small and the sauna was closed due to covid

when your paying that kind of money the bar fridge should be no charge

one interaction with host at the restaurant/ bar on our first evening

the bar was also really nice

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

in the bed were not the most comfy, would've liked a better/clearer access to room service menu

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

old mansion updated w clean modern look - great bar and restaurant , great staff

the service was top notch, whether at the front desk or room service or the valet

loved proximity to bell centre and bar george

breakfast standard continental but hood start to the day.

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

some fresh fruit at breakfast.

there was shampoo in the bathroom but no little bar soaps to use for the sink

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

also the late check out fee with my next flight being so late in the day

bed was comfortable. wifi worked well

water bottles in room or room service available but it is fine and doesn't make a lot of

good amenities, including a gym and internet access, were available

wish the lobby and bar had more character. you cannot put anything in the mini frig.

location is very central, the staff is helpful and friendly, and the bar and restaurant are excellent

parking for one day so expensive u can find in near by 20$ but i hope includes to room price no pool i give 4

a pool would have been nice

bed. gym. bathroom. all spotless

clean room, kids loved the pool which by luck we had to ourselves twice

same breakfast no laundry

too many kids up early making noise. i was next to the pool.

out where to get off for everywhere we wanted to see, to running towels to us at the pool for our kids when we forgot to bring them from our room - amazingly kind employee

the pool, room and breakfast are exceptional.

pool was great, but could be a bit hotter

the pool was a great bonus for my kids and we used it more than i had anticipated

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

my kids really enjoyed the pool

pool closing too early

location lovely staff small gym was perfect for a short stay

location and pleasant staff , early check in time

the bar and cafe downstairs were great

gym has decent machines

gym was old and needed maintenance.

the gym need more equipment for training

kitchen is small but you can get everything you want

of light + space in the breakfast area & gym

gym had enough equipment for a 2-3 day stay and staff were very friendly

we had to turn on the bathroom and kitchen fan to ventilate the room

we stayed with two kids and everyone was so kind

a special mention to the women who was at the bar during the sunday night was really helpful

also, food at the restaurant and room service was

only fault we had with this hotel was charging for wifi

beds, nice swimming pool/jacuzzi/gym, complimentary bottled water was a nice touch

tv was not set up with wifi, and it was old

when kids are there , it is even smaller- so that s an issue

well run and excellently appointed hotel with all facilities including a pool

outdoor pool was terrific

ey were very disappointed

well equipped spacious gym

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

the mini bar and closet unit by the shower room gave privacy space for changing and organizing which i love

no room service.

the wifi was down due to storm

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

spacious accommodation with kitchen, comfortable.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17