great underground and on ground parking

cleanliness and silence are a pro. swimming pool and fitness room are properly fitted.

hours on the pool and gym could be longer or the gym at least be self - service

access to a real fitness center

so open to public members) pool central location thoughtful and tasteful renovation with the modern conveniences included

the pool was incredible and loved that it was salt and not chlorine

great pool, good variety at breakfast and an overall clean, modern and spacious accommodations.

clean, very friendly and helpful staff. great breakfast.

size of room, clean, great choice of hot breakfast

hospitality and breakfast

in the bar was a bit confused but understand there had been numerous weddings that day

nice to play with kids but also to swim

are top notch: pool, gym, paddle, kayak, beach chairs, garden everything is beautiful spacious rooms with comfy

is good place for family with kids

the restraint and room service were wonderful albeit a bit pricey for dinner

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

the big swimming pool, serene and tasteful room decor and your very helpful, cheerful and accommodating staff

i was working • the tv cable connection cuts out unless adjusted repeatedly • noise from the gym weights dropping reverberates throughout the building • requests for room changes were met

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

everything was perfect, except for the personnel at the bar (really lazy fellows)

cleanliness. the pool, sauna and gym were opened this time. we love it

parking, simple checkin and checkout. good value for the money and quiet location

beyond this, the value for money, ambiance, and amenities

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

location. nice property. parking.

no wifi

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant and

well equipped gym

airport hotel, great staff, 24 hr shuttle, restaurant on site

pool could ve been more clean.

we asked and got an early check in. staff at front desk were exceptional.

gym was closed

no room service.

the bar area and prices of food and drink were very reasonable

you need for an airport transfer, well equipped gym, comfortable rooms, restaurant and a free 5 minute shuttle to departure

and stylish room decor with clean and well appointed gym facility

good location, comfy, grocery shop near by, gym and restaurant

close to the airport, great pool for kids to unwind before or after a long journey

tv not working / request made to fix it but no one showed. no restaurant or room service.

modern, comfortable beds, great gym, close to airport, free airport shuttle 24/7, good value

the room service was below our expectations

no room service on the weekends and the bar would not except cash

room service staff were friendly and clean the room really good.

the gym should provide drinking water

affordable. free parking.

shuttle service is not well advertised

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

everything. the staff was very helpful. the breakfast was great. the rooms very comfortable.

friendly bilingual staff, nice breakfast, clean and spacious room. great overall value

timely shuttle pickup at the airport and back to the airport from the hotel

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight

free shuttle to airport is a plus

food was delicious, and the bar service was great

24 hour free airport shuttle and amazing front desk staff.

conveniently located close to the airport. free shuttle.

the breakfast starts late (07am). as my airplane was 09am i couldn’t have the breakfast.

the shuttle to and from airport was amazing

breakfast food wasn't that good either. poor choice of bread. only white bread offered.

what others say, they did in fact have an airport shuttle

also has breakfast for us

also included breakfast

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at the reception

near the airport, free shuttle

gym was okay but water in there was warm and not enough towels

liked swimming pool too but i would want to see more cleaning also i would recommend to get more comfortable couch

comfort, pool,lots of space easy parking

the pool kids enjoyed

the gym is good and valuable

loved the fancy coffee maker in the room and pool area was well-maintained

swimming pool was not functional first day there was a strange smell but it was resolved

close to airport. comfortable bed. clean room. good food. good gym. good internet.

easy to get in & out of. bar was great, breakfast was delicious.

pool isn't that nice no breakfast buffet

the complimentary shuttle service to and from the airport was excellent

overall, i would especially recommend this hotel to those traveling with pets

had an early flight so i wanted a hotel near the airport that offered shuttle service and this hotel fit the bill

we used the shuttle service

convenient, very helpful and friendly staff, free airport shuttle.

the indoor pool hasn't been accessible during multiple visits.

my kids loved it here and we didn t feel cramped and on top of each other

there's no room service & housekeeping could be improved

my kids loved it and wanted ruby foo s for our next trip to canada

very comfy and perfect size - tv channels for watching fifa games - coffee machine and the bar fridge - very good aircon - the pool and the

pool open a bit later possibly

pool and work out room is great. excellent restaurant.

its so beautiful. looks exactly like the picture. great private area for breakfast

there's even a small playground and sprinklers for young kids

super comfortable, gym facilities good, swimming pool great for the kids, and most of the staff was really helpful and welcoming

pool and fitness facilities

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket (+)of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as (+) they had a ice machine and a coin laundry on our room floor

swimming pool was and gym service extremely good

day for 4 days we needed to tell front desk to have the room serviced

hospitality, spacious room, comfy bed, gym and pool readily accessible, starbucks and pa right next door

the gym was great

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

the water in the pool were

loved the pool and the large shower and comfortable king size bed.

breakfast was offered in the bar and was rather expensive for the

very friendly staff, nice breakfast, clean and large rooms.

reception area and very kind staff, the room with a modern style and fully equipped kitchen

was comfortable, breakfast was very good and the staff was very nice

the breakfast was a typical continental style.

pool was small and no hot tub

breakfast can be better.

it also had a gym

clean, accessible, lady at breakfast was extremely caring

free parking with many ev

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

30am, a guy at the front desk is kind enough to let us early check in

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

ev chargers in parking

offer a room with a laundry machine and kitchenette great for a long stay with kids

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities at the 2nd

the bar was also really nice

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

for my 59th bday concierge excellent for dinner reservations gorgeous garden restaurant great pool

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

also took time for them to get room service tray which i also called in first thing in the morning

we really enjoy the bar bistro off the lobby of the hotel

offering high speed wifi access at extra costs is outdated

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

room service was good

the gym was well appointed and we used it twice during our stay

i would also expect something like a better gym with a sauna at minimum

the service was top notch, whether at the front desk or room service or the valet

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

no breakfast or room service options from what i could tell

continental breakfast was just enough to satisfy my hunger early in the days

the breakfast bar is uninspiring but adequate.

there was shampoo in the bathroom but no little bar soaps to use for the sink

close to the underground city and many nice restaurants and bars

the breakfast

everyone smiles and is so helpful i cannot forget the room service either

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

eb 9th 2023 breakfast)

we enjoyed their bar service and had very good sunday brunch

bed. gym. bathroom. all spotless

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

when asked to extend for a late check out because they promised water back on later so i could have a shower

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

due to the pandemic, room service had been halted

was ready upon arrival, handy to the bell centre, cora's, late check out, and they were able to store our luggage while we waited for our flight

restaurant and bar closes early

hotel lobby bar closed at 8:30pm on a tuesday

location lovely staff small gym was perfect for a short stay

the only bad thing there was the gym. was soooo bad!

the gym was closed

very good gym

gym and pool are big enough

the location was prime, the staff was extremely helpful

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

too may kids not quiet and the tv channels were very

kitchen is small but you can get everything you want

a full kitchen which we only used the fridge but was lovely

great laundry services and nice compact gym

breakfast was great beds were comfy the size of the room was a bit cramped for 3 adults and 3 kids but it was still acceptable we liked that there's a dishwasher in the room for times that we

gym had enough equipment for a 2-3 day stay and staff were very friendly

the pool and hot tub was clean but busy

location is pretty good. room service is awesome

pool was great, but could be a bit hotter

facilities at hotel

clean, comfortable bed, helpful staff, nice pool

ey were very disappointed

when kids are there , it is even smaller- so that s an issue

from the front desk to the bar to housekeeping, everyone and it was summer so the room stayed nice and cold, and the bed and

gym was tiny for 2019

friendly staff, nice amenities, gym was small but really convenient, luggage storage was super helpful even if it was a little slow

a really nice gym and sauna

the wifi was down due to storm

the bar was cozy

the gym is very big and has a lot of machinery

room service and was very happy with the food, service and politeness

great food options to experience facilities are great if you enjoy rigiment of hottub pool gym sauna i would then recommend to you

loved the pool and hot tub

excellent restaurant and bar facilities

i’ve brought all of my kids there and this visit was with my soon to be 21 college junior daughter

room service

staff, food availability and quality, pool, quiet areas

loved the pool and gym. hotel is well situated and very close to train station and metro.

the pool and spacious above ground gardens are an oasis in the middle of busy and culturally rich city

my kids always love the pool. also can t beat the location when travelling by train.

stayed at this property a few times but this was the first time i brought my kids

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

spacious accommodation with kitchen, comfortable.

comfortable and beautiful accommodation, surprised to see it included a kitchen and daybed; the owner, michael, was also extremely friendly and great to chat with

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

comfy room and bed. room service.

the room was excellent, the location very central, good gym

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

excellent breakfast in the restaurant downstairs very comfortable rooms

staff friendly and helpfull good breakfast clean wifi

different subway stations), very helpful staff at the front desk, pool had lots of pool toys for kids, our room

were kids at the pool, in and out of the spa, until it closed at 10pm

were kids at the pool, in and out of the spa, until it closed at 10pm

did not get enough support upon arrival to early check in despite i did not mind to get it for extra charges

lack of diverse equipment at the gym. many machines were broken

otherwise, very happy with the kitchen

room service is not true room service and is available when the restaurant is open

fore the unit above sprung a leak into our unit) was very spacious with a huge kitchen

room service for dinner could be more flexible with their menu and offer different light options;

bar area has good atmosphere and feels 5 * beds are very

amenities were nice with the hot tub and gym being used both days

had to ask for wash cloths. told that their laundry staff was short.

the room and bathroom is very clean, very security for the kids and the pool is plus. ud83dude00

pool and spa very nice

nice big room and kids enjoyed the pool

there is a bar at the mezzanine floor which parties till late

not even room service delivery

staff left stuff animals in our room for the kids which was a nice surprise for them

menu at the bar was a bit ordinary for such a great foodie city

stuff in the bar and fridge was different than for other hotels. lounge. bars.

perfect week end with kids !

did not offer room service and the soap dish in the bathroom shower was broken.

eventually she asked me to connect to their wifi

suite is great for families especially with older kids - new rooms very well designed providing for privacy, very spacious with 1-1/2 baths; a better

to pay $64 for early check in for two rooms

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a bit

great pool ! friendly staff !

great location, beautiful suites, nice bar area, amazing front desk staff.

it s such a beautiful and clean hotel, with a fantastic gym and pool

the pool wasn t available

but there is no room service and the breakfast buffet is minimal

the gym is really convenient

towels a bit rough gym room a bit small power outlets far from bed

went in, but the neighbourhood was a bit seedy, there were quite a few panhandlers and squeegee kids around the

one of my kids was sleeping so i could not change the room

great location and brand new hotel. well equipped gym. loved the robot house staff

they also have a great bar and breakfast was amazing

provide water in gym - otherwise perfect stay

wish the bar opened later

i really enjoyed the bar area