wifi was slow and not too reliable

room service was great and made up for it

it is better if the breakfast can offer more variety.

the only thing i wish they had was a complementary continental breakfast.

fitness center too poor

thing that would have put this hotel over the top into the excellent category would have been if room service were an option

the pool was very different

unfortunately because of covid there was no bar , restaurant , valet or maid service

small datails: no filled mini-bar, shop available by the lobby

room service system terrible for actually getting what you need

also, i believe the gym could use some upgrading with new equipment

strong wifi, comfortable bedding, very quiet building, welcoming staff!

the little gym is very sweet too

i liked the sleek, modern look of the rooms. room service was prompt and delicious.

gym was very tiny and packed with people

it s such a beautiful and clean hotel, with a fantastic gym and pool

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

great pool ! friendly staff !

the pool wasn t available

design spacious, beautiful, and comfortable rooms overall friendly staff it has a rooftop bar and a

wifi is horrible and there is no space at the right height to work with a computer

very good room for a family of four (kids age 9 and 11)

with 2 kids, the sofa bed was big enough for both

the sofa bed is uncomfortable but great for kids

the rooms are spacious and clean

i really enjoyed the bar area

nice gym and terrasse overlooking the city

i also loved the bedroom, look/feel/style of the entire hotel, the gym (so amazing and has

the gym can be better maintained

room was great, gym was great, location is perfect, staff was super friendly all time.

gym facility to small and not enough training equipments.

they allow me to do early check in and late check out!

too many kids in the pool so could really enjoy it

the hotels wifi crashed and they said it was because the bill hadn t been paid

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

minus for the loud music in the lifts and lobby bar at night

menu at the bar was a bit ordinary for such a great foodie city

not even room service delivery

a special touch from room service when my daughter got fever

bar is ok but not fancy

staff were very helpful and friendly-- kids like the breakfast and as a bonus they had a gym and a

location cozy breakfast included valet parking large rooms accommodated my late check out

extended breakfast hours. better gym.

nice pool/ gym

the gym had no weights and the bathtub seemed a bit dirty

swimming pool and sauna are great. great location,great kitchen with dish washer!

no equipment at all in the kitchen (not even a fork or knife

breakfast and gym are disappointing.

breakfast is not so great but it was okay due to the pricing , hotel can charge a bit more by

it was uncomfortable for my young kids

location and helpful staff. great gym and dining options within the porperty.

hotel exceeded expectations for business travel and the rooftop bar was an incredible perk- those views and those drinks were superb

what was really terrific was the rooftop bar for drinks overlooking the st

husband and i fled our four kids to the oasis of the spa and hotel william gray

the gym is nice

thy don t have room service

i like the bar and stuff work there they are so kind and helpful . i like sauna too and pool.

husband and i went to town away from our kids for a few days

we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so useless for us

i thought it was a bit much though to pay extra for early check in

towels are hard and knotty. wifi is slow

there during the world cup and the one afternoon we had to enjoy the lounge in the the restaurant bar there was a game i was passingly interested in happening

room service came to the room a couple of times but didn't actually change the sheets

you can t schedule room service for the next morning and the spa was being renovated.

fantastic location, incredibly friendly staff, free wifi. beautiful property, unbeatable value.

room service was pretty good, much better than their buffet breakfast, which, if we decided to eat

stayed at this property a few times but this was the first time i brought my kids

heated pool and hot tub

gym was a little limited

heated pool, room service, cleanliness, overall vibe

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

better choice's for breakfast. warm food also please!

the waiter in the morning for breakfast was not attentive to our needs.

the gym was clean, updated and just needed better

although breakfast was great it took some time to be served.

the spa experience

i saw many kids in the pool and their parents sitting out and waiting who don t stay in this hotel

fantastic facilities too with restaurants, bar and spa etc

room is little small for my family for 2 adults and two kids, 10 and 7.

improvement areas: free water in room or reception, wifi should be free and our

some of the gym equipment didn’t seem to be working

they accommodated my early check in request which i greatly appreciated

good gym, great breakfast and very comfortable room

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

only one, ver busy elevator, also used by hotel staff for the laundry

fridge with room rate, only 1 day of wifi

location, very nice room, excellent gym, great views, and they let us check in early

no room service but there s a restaurant inside the hotel.

however seeing as we are still struggling with covid the absence of valet services and room service though understandable was

the wifi was super fast too

really enjoyed the pool and hot tub

my kids loves your hotel

getting a room service menu

my kids loves your hotel

did not get enough support upon arrival to early check in despite i did not mind to get it for extra charges

very comfortable bed, nice gym and pool

excellent breakfast buffet with friendly service.

kids and grandparents loved the pool

bar area and roof top pool are very enjoyable spaces

was impressed with the attention to detail, the luxurious bath robes,excellent breakfast options, an overall beautiful place to stay

also having the gym and pool was great for our family as we love to keep active

the bed was super comfy, we loved using the gym/pool/hot tub, and the room was very spacious

two bottles of water for the king room and a nicer bar downstairs..

pool and hot tub were a big hit

a great pool on the top floor to bring the kids

great location and room service. spacious bathroom

pool closing too early

pool and hot tub were a hit for the kids

facilities at hotel (pool and gym) were open with limited capacities (+)is located on a great area close to many places no need a car to go around, the pool was amazing, gym above my expectations definitely i ll be back in the future (+) staff, check in, gym, pool, lobby bar, room, location (+)hotel location and gym were excellent. (+) the gym is well equipped with decent sauna and jacuzzi too (+)staff is very friendly. location is perfect. good gym. (+)pool and gym facilities were brilliant. (+)pool facilities and gym. (+)is its top asset; nice clean rooms, nice lobby, very professional staff; love the gym; loved the fact i had a minibar fridge in my room (+)location is great. staff are excellent. air conditioning works. gym is pretty nice.

the bed was super comfy. the bar was really nice.

wifi didn't work on my phone, but did on my computer

booked this hotel with the express interest in using the pool for our kids we called ahead, the hotel staff said the pool was open and available

when kids are there , it is even smaller- so that s an issue

the only real issue is that the wifi was a bit slow.

the wifi connection could be better. also recommend adding an microwave to room.

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

there is no microwave and kitchen stuff or laundry facilities.

one of my kids was sleeping so i could not change the room

saw trays leftover from room service lying in the hallways for hours

staff were super accomodating with early check in and friendliness

comfortable lobby, well appointed gym, very friendly and helpful staff, and clean well-appointed rooms

location the staff the gym is really nice we had a issue with our room which was no one's fault, and the team was able to

the small bar that was attached to the hotel served very good food and the bar personnel were very

also the late check out fee with my next flight being so late in the day

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

also there was a gelato bar next door

cold pool :(

breakfast area can be absolutely mental at times, hotel bar is quite small

indoor gym & swimming pool

were always helpful and provided an early check in

food service at the bar, we were out all day and wanted either room service or grab a quick bite to eat at the lobby

my kids loved every

proximity to work. pleasantly surprised with kitchen.

the kitchen was absolutely beautiful and well equipped. the continental breakfast was a bonus

the breakfast is very good

a kitchenette is very handy, although we did not use it on this trip

a special mention to the women who was at the bar during the sunday night was really helpful

with how much we paid to stay, the wifi could have been free...

wifi needs upgrade for a faster speed and availability

very good gym

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

great breakfast selection

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

pancake machine at breakfast always got stuck or broke and the beds could've had a bit more

the staff and breakfast were great

they allowed for early check in and late check out as we were taking the train

spa quality soaps and lotion, huge full

the gym. i paid 50 dollars to go to a proper gym nearby!

the gym is outdated. the restaurant has very poor breakfast.

restaurant and bar closes early

the gym was closed

breakfast standard continental but hood start to the day.

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

location, spacious room, cleanliness, breakfast

nice confortable bed and huge shower! breakfast was a nice bonus

some fresh fruit at breakfast.

didn't like having to call room service to get a bucket of ice

amazing bar and restaurant. great bathroom

the service was top notch, whether at the front desk or room service or the valet

in the bed were not the most comfy, would've liked a better/clearer access to room service menu

no breakfast or room service options from what i could tell

room service was quick

ebruary 8, 2023 dinner) as well as excellent the room service

gym was small, but adequate

a pool would have been nice

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

no pool, construction noise in the morning.,,

very poor wifi connection

i was disappointed when my room service order was incorrect one night

room service was good

gym was closed which was a little upsetting.