tile around the pool was extrenely slippery

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

everything amazing. breakfast was top notch

breakfast was lackluster

breakfast was good; glad there was gluten-free bread

i also like the quite big pool

is good place for family with kids

kids loved the pool

up to find a maybe bedbug on the bed my two kids where sleeping on

the chef delivered my room service and was kind and generous, more than made up for the situation

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

pool and exercise room was fantastic

size of the room. indoor swimming pool

staff was friendly and super accommodating. easy late check out and bed was so comfy!

an outside service for laundry and no money retention in check-in

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

good wifi signal

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

parking, simple checkin and checkout. good value for the money and quiet location

the wifi was not reliable. really needed this to do an exam on line, so this was stressful

comfortable, good parking in front of room, clean and friendly staff.

opening hours of swimming pool and fitness rather limited

beautiful setting on the water, free and convenient parking

hours on the pool and gym could be longer or the gym at least be self - service

location to the bay, quebec/ontario border and the gym.

room was comfortable but we were disappointed with the line up for the pool before checkout

mostly pool for kids, they enjoyed it

love the place, a pool for relaxation, the breakfast was superb

good hotel especially with kids for swimming, and not far from shopping malls, also welcoming workers

pool was great for the kids!

the kids thought the pool was okay to swim in

room due to laundry machines running

its busy at breakfast time, but overall it's fine

bed really confortable, breakfast very good variety and good good!!

feel even with the pandemic you can still find a better way to provide a better breakfast i can bring me a beer please in the

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer spinning was very loud but the clerk at

the room is very clean. breakfast was good and kids love the food

airport shuttle was right on time

they forgot the kids desserts and didn t do anything about it

free airport shuttle

towels

i had an accessible room and the emergency phone in the bathroom made using the grab bar awkward

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked there

gym can use more equipment. wish there were more restaurants near by(walking distance).

google location, clean, nice gym and pool

not able to provide hot breakfast due to coronavirus restrictions but provide a breakfast bag with coffee yoghurts biscuits

property: the location pet friendly the kitchenette continental breakfast included friendly staff pool & workout facility very

the eggs were not very tasty, there was not too much choices for the kids except bread and cheese

because of covid 19, breakfast was served to the room

breakfast in the morning was lovely

comfortable beds, full kitchen amenities, clean overall

breakfast was included, the staff were very friendly and spoke my language very well.

well-equipped gym

a bar would be useful, not much in immediate vicinity

the small breakfast area was very crowded in the morning!

pool was a little cold and hot tub was a little to warm.

food,, could be improved,, particularly the room service an quality, variety

great service, great coffee, pool a big bonus, wonderful restful night en transit , modern decor

handbag in lobby bar which was thankfully returned to me via the efforts of the wonderful bar and front desk staff

the breakfast room service. the staff person was really great though.

i used the gym by appointment only

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

excellent breakfast

too much noise having kids:

sitting area wasn’t enough, we had to wait with small kids

renovated bathroom and kitchen. nice breakfast.

convenient location, good parking

spent one night, but would've liked another so i could have used the pool and gym

no room service on weekends??? this would be the perfect time to have room service...

wifi was free

nice room. reception staff helpful. parking.

kids toys in pool

the beds were great and the pool was an added bonus, especially nice with sauna to boot

that we have to ask a key pass to the pool and it is outdated

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

claasy and comfy! loved the mini bar options-original

it's so convenient with a shuttle service that runs round the clock just minutes from the airport

don t have room service

the parking lot was time consuming to get in and out.

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

clean, modern, comfortable beds, great restaurant, helpful shuttle and friendly staff

room was great clean, tidy, comfy bed and the offer of late check out was great, close to airport

restaurant is good and pool and gym are great

large rooms, pool, close to airport, clean, good food

pool could be slightly bigger.

place of pickup) for the breakfast

it was nice to have access to a gym while i had to wait for the plane in the evening

breakfast could be better.

shuttle from the airport, short walk to dorval train station, very comfortable beds and good

restaurant and bar

beds are very comfortable, and breakfast is good

it would have been nice if there was room service, but the food selection was

the pool was great! the room was cute and functional

no enough towels provided room service did not show up the next day.

a pool and a gym! excellent bedroom for a reasonable rate at the airport.

there is no room service but it s very easy to order food in and the people at the reception will give you

beautiful room, very spacious shuttle service and restaurant were excellent!

the bar was too expensive

shuttle to the airport was on time and driver was friendly and helpful

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

beautiful room and shuttle every 30min to get to the airport

great breakfast. spacious clean room

also, the breakfast was good

breakfast was fine and the location of breakfast room nice and bright

the shuttle service to the airport was a great plus

that didn’t have a shuttle service from the airport

whirlpool spa was cold

room service was very bad

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

the first morning, we did in fact receive a free meal, which was fine and the kids enjoyed it

the pool facilities and gym were great

the pool is too small and more suitable to children.

airport shuttle, perfect for families and not only

pool is not really heated, the water was cold and it is small for a pool with a slide

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

the breakfast was great. the location was great. accessibility was perfect.

located, clean, many accommodations

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

parking was ample and the in-room wifi was excellent

breakfast staff smile

mini fridge or info on local restaurants in room, too little parking, simple things like bottled water must be charged to room rather than debit purchase,

food was delicious, and the bar service was great

least it is for international flights

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

pool was great

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i needed anything at all

is good, there is a coin-operated laundry room and dryer，it's far from anywhere except the airport

staff at the concierge desk, the kitchen and shuttle drivers

use o fthe gym would be nice

very happy with that stained one night in this hotel was excellent room very clean, wi-fi fast breakfast great recommend this hotel for everyone

24 hour free airport shuttle and amazing front desk staff.

also included breakfast

breakfast and location was ok but not very good other than that everything was ok i will come back

back the shuttle bus as well as cooked breakfast now that covid restrictions have lifted it's surrounded by

the coordination between the hotel and the airport shuttle

advertised they have a free airport shuttle, but don’t

restaurant and swimming pool

that's usually what kids like

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations (+)excellent dinner, bed was great, clean, shuttle service was excellent. (+) ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home (+)told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing (+)staff that made sure i would have a shuttle ride to the airport, even though i had to be there at 2 am for an early flight (+) the free shuttle to the airport was convenient and prompt (+)staff at the buffet, front desk, and the shuttle bus were all exceptional (-) al;l else was great, and there is free shuttle from and to the airport (+)free shuttle to the airport convenient location nice and clean rooms (-) they advertise that the shuttle comes every 15 minutes to the airport

swimming pool was not functional first day there was a strange smell but it was resolved

pool not working up to 5pm

the pool for the kids is incredible

no complimentary breakfast

wifi in room

wifi is worst

the kids loved the pool

the staff were friendly and the pool was amazing and warm!

the pool the gym the breakfast the room the staff

room was quite dusty and had no microwave in the room and no towels at the pool

it has a lively bar

pool with my kids

convenient, very helpful and friendly staff, free airport shuttle.

the gym was decent, and different games were also available outside

i needed both rooms to be communicating so that my father could keep an eye on my kids while driving my wife at the airport

booked it for the swimming pool but never went swimming

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

and delicious full breakfast

breakfast was good and they are pet friendly

no cheese or vegetable at breakfast

hotel undergoing renovations. this made parking and walking difficult.

nonetheless, the kids enjoyed the pool quite a bit

all in all it was a nice place to stay with kids

the noise that woke me up every morning . very disrespectful on the kids part and the parents

the swimming pool!

great pool and hot tub, gym was great too

the bed was very comfy. the pool facility was extra good

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

food at bar was blah.

booked there bcuz it was beside carrefour laval and i wanted a pool and a hot tub

everything! staff, location, room, breakfast.

parking was a hussle at night and breakfast was ok.

one small downside: there were few vegan options at breakfast.

spacious room, my kids enjoyed it a lot, breakfast was really amazing, lot of options

very generous breakfast, good variety.

same breakfast no laundry

pool access from 9am to 9 pm was perfect for the kids

very practical room, quiet and well organized. reasonable breakfast.

pool

breakfast was not very good, choices were limited.

pet friendly, bed and breakfast

breakfast was tastsy

hot breakfast

no croissant during our breakfast

they had a great breakfast

breakfast was great, hôtel pool was just what we needed.

excellent price quality. large comfortable room. very good breakfast.

knew mini bar wouldn’t be but luckily we noticed in time

room.was nice and we loved our breakfast on the patio this morning

the pool was very small and had debris in it.

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

the room is huge for a family with 2 kids

no room service available

the indoor pool hasn't been accessible during multiple visits.

restaurant and the hotel do not have a deal so there is no room service

i also liked the connecting doors that connected our room to my kids room

modern hotel, bog room for families. gym and pool facilities, helpful stuff at the service desk

breakfast is fresh and delicious daily, only thing there’s not enough table space for people to

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

spacious rooms, pool, breakfast options, convenient parking (paid separately).

the swimming pool was perfect to relax with our child after a long flight

we were not advised that we need to book the pool in advance! my kids were not happy about it!

the location , pool and gym facility

hospitality, spacious room, comfy bed, gym and pool readily accessible, starbucks and pa right next door

no room service.

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

loved the pool and the large shower and comfortable king size bed.

i enjoyed the pool and

the gym was great

room was a great size for three adults. staff friendly and helpful. really good gym facilities

the gym was very good, and the pool looked very nice although other people were using it

the breakfast was a typical continental style.

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the pool is small and gets quickly crowded rooms need more dusting/

was comfortable, breakfast was very good and the staff was very nice

small kitchen in the room has everything

i would like a better breakfast (for example scrambled eggs, cheese, etc)

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

staff were incredibly supportive, both at the reception and during breakfast

breakfast room

they had good breakfast and a fairly well equipped gym

ev chargers in parking

laundry facilities on site

restaurant, coin laundry on-site

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have that in-room

gym was a but dirty and one tread mill didn't work properly

showers and toilets and bedding pool bathroom beautiful lobby

montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

wifi is complementary, and shower pressure is also very strong

ll was corrected at check-out)

room service was quick

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

gym was closed which was a little upsetting.

the wifi lol

convenient for room service also

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes; rooms are clean, modern with fantastic features

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

room service is very exceptional

amazing bar and restaurant. great bathroom

might be wrong); but there are amazing meals 2

just shampoo, soap bar and body lotion

location, spacious room, cleanliness, breakfast

loved proximity to bell centre and bar george

the breakfast

the breakfast bar is uninspiring but adequate.

the gym. no free weights or barbell / plates.

location lovely staff small gym was perfect for a short stay

spa quality soaps and lotion, huge full

restaurant and bar closes early

the bar and cafe downstairs were great

beds, nice swimming pool/jacuzzi/gym, complimentary bottled water was a nice touch

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

room and gym was good, but they are a bit aged

gym and pool are big enough

the gym is very good too with lots of equipment

on adjoining room interconnecting door meant we could here all of the swearing, not great with kids

a kitchenette is very handy, although we did not use it on this trip

kids lives the breakfast and making their own pancakes!

the gym need more equipment for training

proximity to work. pleasantly surprised with kitchen.