location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

a full breakfast (

the view was stunning all around the island and the free breakfast was wonderful.

we like so much the view where is located the place , and also the breakfast it was amazing

the view was so wonderful the staff are so good there is a great pool.

arrived after 20hours in airports, with two young kids and our room was without eletricit

if it had a pool for kids, that would be awesome!

the gym was okay

the gym is not

clean bathroom, clean bedroom, breakfast, vending machine options, shuttle service

was just what we needed with an overnight stop over in montreal with three young kids

there is a pool and small gym, and a client laundry room

it was nice to have access to a gym while i had to wait for the plane in the evening

i wish it had a hot tub but the pool was nice.

friendly helpful staff, room is very clean, kids loved the pool and lots of choices for breakfast

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service works, we went out all day saturday came back in the evening our room was not clean

no laundry room. i was told to walk across the street.

they did everything to accommodate, granted early check in and late check out no extra charge

shuttle service was punctual and ran 24/7, which was really convenient

no restaurant or room service

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service which was very convenient

hotel bar always closed by 9:45 / 10:00 pm i would have enjoyed a drink but it was not

shuttle to the airport was on time and driver was friendly and helpful

good to have a free shuttle service

the bar was too expensive

asking for parking passes everytime we left the property , parking in the winter is horrible

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

it's so convenient with a shuttle service that runs round the clock just minutes from the airport

ar bar or elevator, more noisy)

pool was closed and that info was not on the site.

the vue on the planes landing and taking off is surely something to see our kids loved it

our kids were staying in this room and we told them it was extremely unsafe

great acess from the airport with shuttles running every 10 minutes.

a small bar to relax too

very enjoyable breakfast too

kids enjoyed the pool

good location for our needs exceptional staff on reception and in bar and restaurant

gym, spa, pool and jacuzzi also great

location. facilities were good. enjoyed gym and swimming pool.

excellent shuttle service to the airport an extra bonus

very close to airport and shuttle.

breakfast was fine and the location of breakfast room nice and bright

excellent value - airport shuttle provided great service

good solid breakfast

wifi in our room 107

the wifi was not reliable. really needed this to do an exam on line, so this was stressful

i prefer a smaller location where i can park and walk in, elevators and moving stuff from a large parking lot can be a pain

location. nice property. parking.

good wifi signal

didn't like the room service as it was very unprofessional and delayed

wish there was more things near the hotel to do with the kids

really enjoyed using the gym, hot tub, pool and sauna

breakfast for kids is very very limited, and if they want the buffet, they have to pay a full adult price

and because of covid restrictions, neither the bar nor the restaurant was opened but this cannot be faulted on the hotel

such as the guest laundry room and gym are fantastic

it was able to get a late check out which was so incredibly helpful. thank you!

room due to laundry machines running

breakfast was excellent

gym out of service

good gym and pool

i was a late unexpected arrival and they were very gracious in welcoming me

pool was great for the kids!

pool was great for the kids!

excellent location, modern and lovely pool/fitness areas!

very few luggage carts. no place for kids to play

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made it dirty

only thing was the wait time for the shuttle to arrive, it took me almost 45 minutes to wait, i was okay because i had a plenty of time

the staff, price point was good , great room and very good breakfast

clean and comfortable room and place i’m so happy to stay there my kids very happy really thankful for the management and

but, the pool was great

via rail shuttle. i accidentally double booked and they were great about helping me out.

the garden inn may have gotten a different rating but the service, the staff, the pool

pool and hot tub very clean

free airport shuttle and very friendly staff

an outside service for laundry and no money retention in check-in

gym, location

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

pool and exercise room was fantastic

cleanliness. the pool, sauna and gym were opened this time. we love it

didn’t like that it was advertised that there’s a bar and restaurant when there isn’t

the fishes in the lobby are a good attraction for kids. free parking is available.

large room and laundry facilities location for airport is

the restaurant on site and hot breakfast included were great

breakfast served in plastic plates

the gym was very nice with new equipment, well lit and very clean

breakfast - every day they have something new as a main course + waffles

we enjoyed swimming and the gym

google location, clean, nice gym and pool

ease of access and the breakfast.

even after i missed the timing for breakfast, the front desk lady and kitchen staff still made me some breakfast

the pool was nice and the gym great

shower is spacious breakfast is included worth it

the eggs were not very tasty, there was not too much choices for the kids except bread and cheese

breakfast has improved a little bit compared to our last visit: more choices and kids loved the waffles (so good)

the pool and slide was awesome and fun

noise and needs small table and more chairs to eat in the room cause i was told not to eat in the kitchen even though there was no people in the

thanks for the services, the breakfast fresh and variety, quiet, they have gym, pool and also a jacuzzi so whenever you need something is perfect but not only that is just

breakfast was included, the staff were very friendly and spoke my language very well.

everything . i love this hotel and my child has so much fun in the pool and slide.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

would of been a lot better if there was a laundry room.

the children enjoyed the pool

spent one night, but would've liked another so i could have used the pool and gym

pped towards the middle), neither of the treadmills worked properly in the gym, the food options in the restaurant doesn t include much for vegetarians

airport shuttle, perfect for families and not only

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

pool is not really heated, the water was cold and it is small for a pool with a slide

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was wonderfully accommodating

no complimentary breakfast

wifi is worst

the room service also excellent

the waterslide an the pool was awesome

room service was available

shuttle service was great

what others say, they did in fact have an airport shuttle

bed was nice. breakfast was awesome. free airport shuttle is always nice.

breakfast i have had better at this location but i understand, snow storm and probably difficult to

near the airport, free shuttle

kids running up and down halls well past 11pm, yelling

our expectation pool should be opened every day but it was not, my kids were not happy.

shuttle service and how close it was to the airport

the description of room indicated pool view but it was not. it was inthe back.

convenient, very helpful and friendly staff, free airport shuttle.

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

my kids liked the swimming pool

close to airport. comfortable bed. clean room. good food. good gym. good internet.

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

that's usually what kids like

kids like the swimming pool

breakfast can be improved. staff is super nice and helpful. overall good.

breakfast can be better.

i would like a better breakfast (for example scrambled eggs, cheese, etc)

parking & breakfast included ev chargers pets allowed

i also wish they added frosted glass to the gym, everyone stares at you while walking by

and new had a bar in the lobby 

the pool and sauna weren’t clean

breakfast at the bar felt short staff

i enjoyed the pool and

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

same breakfast everyday.

a lot of chlorine in the swimming pool

reception area and very kind staff, the room with a modern style and fully equipped kitchen

breakfast is as expected (nice), location is somewhat distant from the nearest train station

the breakfast was nice and simple

the bed was very comfortable, the staff very friendly, and i loved the pool and gym.

very modern room. swimming pool and gym room usage is included for the stay and very spacious.

no room service! a bit of miscommunication in the procedures

room service was only available for dinner, and the restaurant that offered it was somewhat

the gym

spacious rooms, pool, breakfast options, convenient parking (paid separately).

loved the ambiance, the kids loved it too

my family enjoyed the breakfast

modern hotel, bog room for families. gym and pool facilities, helpful stuff at the service desk

the breakfast was great. my kids liked the pool as well.

easy to get to, and parking is complimentary

bring with kids we asked for a change of room and the request was honored within minutes

i also liked the connecting doors that connected our room to my kids room

-clean gym and swimming

but the worst was that an alarm clock rang in our room at 4am :-

room service was great, spa bath in room

pet friendly, room service, the grounds, friendliness of staff, comfort of room.

have liked a second option coffee bar and light snack option

is good place for family with kids

i had booked myself for a spa massage and it was absolutely fab

offer a room with a laundry machine and kitchenette great for a long stay with kids

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

we were upgraded to an executive room at no charge and early check in was made available to us

treadmill in the gym was broken

room was amazing we had been given an upgrade and wow, we had a massive bed, kitchen facilities a jacuzzi bath and loads of space, plus access to a nice pool

we really enjoy the bar bistro off the lobby of the hotel

we are 2 adults and 2 kids 8+11

hotel doesn't have a lot of public space

bby, pool, etc), so it was hard to find a place in the hotel to do work other than my room

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

the bar was also really nice

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

when your paying that kind of money the bar fridge should be no charge

pool area was too small. would like to have seen more outdoor area.

montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

rooms are clean, spacious, modern, have plenty of storage, and the gym is excellent

bar george at the hotel a must to have a drink

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

clean cultured and treat you with respect very good breakfast and nice staff highly

nice confortable bed and huge shower! breakfast was a nice bonus

the breakfast

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

there is a good restaurant downstairs and a great bar next door

water bottles in room or room service available but it is fine and doesn't make a lot of

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

due to the pandemic, room service had been halted

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

pool area is nice except for hot-tub with a thick layer of suds, suggesting it was not so clean

also pool area is very small and hence always crowded

my kids really enjoyed the pool

have difficulty scanning- was able to order room service dinner with some trouble

my kids really enjoyed the pool

staff was very kind and professional and the gym and sauna were great

wish the lobby and bar had more character. you cannot put anything in the mini frig.

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were not used

room service was quick

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc draped on bar, only if on floor or in tub

gym has decent machines

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

gym facility not that great

great laundry services and nice compact gym

guest laundry came in handy

the gym is decent size and not over-crowded

breakfast is a bonus good coffee lots to choose from, fabulous location, great staff!

amazing service from the breakfast team as well

room service was prompt and very good

room service was delayed

wifi is costly, but is free in the lobby

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

there is no microwave and kitchen stuff or laundry facilities.

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

there was no room service and after 10pm the kitchen was closed at lloyds the restaurant

no room service but there s a restaurant inside the hotel.

also, the gym

wish the windows opened, i wish the terrace bar was open and we weren't able to park our truck at the hotel and had to walk to park it

the mini bar and closet unit by the shower room gave privacy space for changing and organizing which i love

tv was not set up with wifi, and it was old

gym was tiny but understandable for a hotel with a small footprint.

the rooftop pool on the picture is a deception.

right at eye level with anyone in the bath and my two kids were definitely in there

room service was great

breakfast was lackluster

clean, very friendly and helpful staff. great breakfast.

everything amazing. breakfast was top notch

great pool, good variety at breakfast and an overall clean, modern and spacious accommodations.

very spacious and quiet. pool is nice and the breakfast selection was good

wifi very poor in room

ordered room service and the food was amazing!!

) so we can stay in a order room service and watch a movie

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent,

my kids always love the pool. also can t beat the location when travelling by train.

i saw many kids in the pool and their parents sitting out and waiting who don’t stay in this hotel

very good location, connected to queen elizabeth station, very well maintained and equipped gym

fantastic facilities too with restaurants, bar and spa etc

the unexpected upgrade to gold giving free access to the concierge floor with complimentary breakfast, snacks and and great service

kids in the pool

think) at 10:30 when we just wanted to come back to hotel for a

the reception area is fun/pretty ~ the roof top bar is great

the waiter in the morning for breakfast was not attentive to our needs.

and marie sue at the restaurant bar were awesome

bar and restaurant were closed

towels are hard and knotty. wifi is slow

sink in our kitchenette area was clogged with water and the coffee dispensers were not refilled properly

cept the doorman) feels a bit run down had to phone reception to get wifi to work small

sometimes room service would come right to the door and not back away or the doormen were waiting in the

i would like the spa to be open every day and more restaurants in the hotel

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

wonderful pool and jacuzzi

room services will spread bed with the dirty linen eventhough we opted for room service every other

the gym was large and well equipped

the pool and spa area were most pleasant and very quiet during our stay

clean and the indoor pool with the gym

room was a lovely size, pool and gym were perfect

a great pool on the top floor to bring the kids

also having the gym and pool was great for our family as we love to keep active

also no room service past 10h30 so no night snacks or even a soft drink

minus for the loud music in the lifts and lobby bar at night

menu at the bar was a bit ordinary for such a great foodie city

a special touch from room service when my daughter got fever

bar is ok but not fancy

got to use the gym room alone

bar staff and front desk staff were fantastic, and the housekeepers were professional, friendly,

gym is functional but very tiny, fits two people max.

lobby, table service, and bar with fireplace and sitting area are chill and comfy

treadmill in the gym was broken for the full stay