the big swimming pool, serene and tasteful room decor and your very helpful, cheerful and accommodating staff

an outside service for laundry and no money retention in check-in

cleanliness. the pool, sauna and gym were opened this time. we love it

i was working • the tv cable connection cuts out unless adjusted repeatedly • noise from the gym weights dropping reverberates throughout the building • requests for room changes were met

everything was perfect, except for the personnel at the bar (really lazy fellows)

the units are very clean and comfortable, good parking too

cute clean, affordable lots of parking space and a very nice man at reception

the wifi was okay but spotty at times

excellent parking; walking or running

wifi in our room 107

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

have liked a second option coffee bar and light snack option

nice to play with kids but also to swim

you an extra $15 amenity fee which is not expressed on the booking website to use the pool/gym facilities

my kids loved the pool too

gym

pool was great for the kids!

good gym

pool was busy

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

the pool and gym were closed

gym out of service

breakfast was excellent

it was great having laundry facilities on site

breakfast was excellent

windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

nice and clean and quiet. the pool was nice.

tile around the pool was extrenely slippery

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included in the price

we also asked for a late check out and there was no problem with that either since we were already members

size of room, clean, great choice of hot breakfast

said on line that there was airport shuttle and it was not available. had to take a taxi.

beds are comfy, breakfast is good, clean, staff is nice

shuttle to airport runs randomly not every 30 minutes at least

after check in we went to tour old montreal and during this time the kids only had light snacks

clean and convenient. we appreciated the shuttle and friendly staff.

swimming pool closed for no reason

viewing, location and breakfast

staff are helpful and nice :) breakfast was amazing

breakfast was beyond amazing, loved the variety

the view was stunning all around the island and the free breakfast was wonderful.

breakfast was also great, the staff was visible at all times and kept everything stocked up

not able to provide hot breakfast due to coronavirus restrictions but provide a breakfast bag with coffee yoghurts biscuits

bar in shower was not attached to the wall and came off in my hand when i took a shower

updated decor breakfast pool great for families

ease of access and the breakfast.

shower, kitchen and floors amazingly clean

the room was spacious and can easily accommodate 4 people even if i booked for myself and my 2 kids

laundry machine stated that it takes coins but it wasn't working

because of covid 19, breakfast was served to the room

there was a gym and also a pool

pool area was relaxing and the hot tub was great

rooms are clean, great facilities and good breakfast. will come back for sure

thanks for the services, the breakfast fresh and variety, quiet, they have gym, pool and also a jacuzzi so whenever you need something is perfect but not only that is just

breakfast was very good, swimming pool and gym good, room was very comfortable and quiet

the small breakfast area was very crowded in the morning!

good location for our needs exceptional staff on reception and in bar and restaurant

the bathroom had great amenities and the room service was excellent

we ordered food from room service & it was really good

we had 2 small kids, one in baby stroller and lots of luggage but there was no facility to help us get to the

close to the airport, the swimming pool is great

arrived after 20hours in airports, with two young kids and our room was without eletricit

apparently my kids don’t need a bed

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

especially the shuttle bus chauffeur was very kind and helpful to guide us about things available in and around

room was updated but the kitchenette was a little run down

checkin easy. room adequate. shuttle on time.

did not like digging out my car the next morning. need a cover over parking spots.

ich for a four star hotel was surprising)

gym was closed

the bar area and prices of food and drink were very reasonable

shuttle free

close to airport with frequent airport shuttle. friendly, accommodating staff.

otherwise, room service came to clean our room when it was asked as we stayed for 2 nights/3 days and it was

pool could be slightly bigger.

place of pickup) for the breakfast

i found the service a little slow in the bar area where we ate dinner.

good variety of food and drinks. kids could have coices

good variety of food and drinks. kids could have coices

gym facilities, and the parking situation is a bit of a problem if the card key does not work

arrived early after a very long international flight

the vue on the planes landing and taking off is surely something to see our kids loved it

no enough towels provided room service did not show up the next day.

close to the airport, clean and modern with a pool and gym.

tv not working / request made to fix it but no one showed. no restaurant or room service.

in this hotel, it's nice and modern, the rooms are large and the bed very comfortable, the pool is at perfect temperature, there is a pool table, an area outside at the back with tables and

beautiful room and shuttle every 30min to get to the airport

the same priced (actually cheaper) hotel we have got in toronto, you don't get any swimming pool, fitness room

traffic noise. not being able to get a drink from the bar before 5pm.

airport shuttle operated every half hour 24/7

the bar was too expensive

the bar is really nice, again you do not feel like you are in a hotel

very friendly staff was very clean and we enjoyed the pool

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on weekends when they were very full and had to order food from

the signs enter & exit the parking lot need to be better located and defined.

pped towards the middle), neither of the treadmills worked properly in the gym, the food options in the restaurant doesn t include much for vegetarians

excellent value - airport shuttle provided great service

that didn’t have a shuttle service from the airport

beds comfort, breakfast and shuttle service

breakfast and location

comfy place to rest. late check out was nice.

staff in the bar and in the restaurant were really pleasant

great shuttle, warm, quiet and comfortable.restaurant on site.

our kids loved the pool & we loved the hot tub

breakfast for kids is very very limited, and if they want the buffet, they have to pay a full adult price

and because of covid restrictions, neither the bar nor the restaurant was opened but this cannot be faulted on the hotel

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

pool is not really heated, the water was cold and it is small for a pool with a slide

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

airport shuttle, perfect for families and not only

everything. the staff was very helpful. the breakfast was great. the rooms very comfortable.

the bar and food

pool and hot tub very clean

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

but, the pool was great

the pool should have more lighting at night.

clean, well place, shuttle for airport

we booked the room for 5 people, 2 adults and 3 kids (under 18) and had only 2 double beds which made the stay so painful

perfect location, close to the airport, check in was easy and breakfast hours are good

friendly staff and free airport shuttle was perfect

hotel is needing major renovations, the bar is awful, beer selection bad, wine tasted off

the pool, the quiet location, how close it is to many stores and restaurants.

claasy and comfy! loved the mini bar options-original

and an odd and awkward shape and with kids jumping in you really had to watch them

the beds were great and the pool was an added bonus, especially nice with sauna to boot

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not soft

area felt very industrial. breakfast could be better.

near the airport, free shuttle

what others say, they did in fact have an airport shuttle

breakfast is too simple

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

my kids liked the swimming pool

close to airport. comfortable bed. clean room. good food. good gym. good internet.

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

loved the fancy coffee maker in the room and pool area was well-maintained

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

one thing that i didn't like was that the wifi was just way too slow for the price i was paying for the room

the à la carte breakfast was very good and the buffet option seemed fine.

restaurant needs renovation its more a bar than a restaurant and a better menu

fast wifi

the waterslide an the pool was awesome

the gym was decent, and different games were also available outside

we used the shuttle service

asking for blankets because we got a suit and my kids were going to be on the sofa bed seemed to stress the staff out

the only problem was that the pool was close but it opened the day we left

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

also were very pleased tbat the pool closes at 11pm gave us plenty of time to enjoy it even after the illumi tour

gurt, apple, muffin, fuit juice, bottle of water and a sugary granola bar)

the breakfast was delicious!

staff friendliness and breakfast was good

location close to metro, very clean, staff was fantastic, pool was warm and breakfast was amazing

no lights in the swimming pool room

the kids loved the pool

just perfect, location is great! restaurant and bar choice make it a must.

the pool was on the small side.

the pool the gym the breakfast the room the staff

the swimming pool!

good emplacement - good parking . easy access - good greeting .

two lightbulbs burnt, shower curtain ripped, power bar not working

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

staff, pool equipment

newly renovated hotel and rooms, large rooms, cleanliness, reception staff, restaurant waiters, pool, sauna, steam room, hot tub, gym, food

the pool was wonderful and the spa treatments across the driveway was amazing

the pool and spa area

love the swimming pool and the hot tub

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

breakfast baked goods were a little dry.

one small downside: there were few vegan options at breakfast.

very clean hotel, beautiful kitchen with everything necessary to cook your own meals

hot breakfast

pet friendly, bed and breakfast

no croissant during our breakfast

breakfast was tastsy

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

breakfast was fresh and plentiful, staff was very pleasant and accommodating

great hotel, great pool

breakfast was great, hôtel pool was just what we needed.

would have used the hotel bar if it had been open, not closed due to covid

was spacious and clean, the bed was extremely comfortable, i really enjoyed the breakfast, the pool was lovely and very warm

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

bring with kids we asked for a change of room and the request was honored within minutes

erates only from june) and a year round outdoor skating

free parking, wifi, clean and modern hotel

excellent beds and linens! bathroom very nice! tv and wifi great! parking was free!

tv and wifi great

very practical room, quiet and well organized. reasonable breakfast.

the fridge in every single room makes it super fun and easy to travel with the kids

cereal options would have been great for the kids at breakfast

same breakfast no laundry

pool access from 9am to 9 pm was perfect for the kids

much, kitchen could have had a few more pots/pans

super comfortable, gym facilities good, swimming pool great for the kids, and most of the staff was really helpful and welcoming

breakfast is really good quality and enjoyable

the swimming pool was perfect to relax with our child after a long flight

pool lovely

the gym

pool and fitness facilities

more privacy with the pool and gym

very friendly staff, nice pool, adequate gym, and comfortable room

room service was only available for dinner, and the restaurant that offered it was somewhat

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

the sauna and pool were closed for maintenance

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

nice clean room. clean gym.

i enjoyed the hotel amenities especially the gym.

in-room kitchen was very nice, though we only used the refrigerator

pool water could've should've been warmer and

same breakfast everyday.

the pool was very cold ud83eudd76

the swimming pool and sauna were equally amazing

breakfast room

they had good breakfast and a fairly well equipped gym

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

reception and breakfast area were really great

beautiful setting on the water, free and convenient parking

breakfast, restaurant in same building, pool, easy walking to mall and other restaurants.

opening hours of swimming pool and fitness rather limited

so open to public members) pool central location thoughtful and tasteful renovation with the modern conveniences included

hours on the pool and gym could be longer or the gym at least be self - service

breakfast was good and they are pet friendly

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

no cheese or vegetable at breakfast

and delicious full breakfast

breakfast menu

staff was not cooperative for early check in. lifts are congested and wait times are longer.

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

they upgraded my room, and i had kitchen and laundry room too

30am, a guy at the front desk is kind enough to let us early check in

ev chargers in parking

everything was excellent especially the room service and the room itself

pool area was too small. would like to have seen more outdoor area.

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

room service, cleaning staff was very efficient and helpful

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

no pool or spa. no buffet breakfast.

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

i wish they had a spa and swimming pool

- bed extremely comfortable - room service excellent, food excellent

no pool. inability to control room temperature.

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

definitely not a deal breaker, is the lack of a pool.

wish there was a pool and an airport shuttle

ll was corrected at check-out)

might be wrong); but there are amazing meals 2

the service was top notch, whether at the front desk or room service or the valet

old mansion updated w clean modern look - great bar and restaurant , great staff

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

just shampoo, soap bar and body lotion

breakfast standard continental but hood start to the day.

clean cultured and treat you with respect very good breakfast and nice staff highly

the breakfast bar is uninspiring but adequate.

nice confortable bed and huge shower! breakfast was a nice bonus

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc draped on bar, only if on floor or in tub

the only bad thing there was the gym. was soooo bad!

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

gym has decent machines

wifi is costly, but is free in the lobby

slow room service. we waited about an hour to get food by the poolside.

and bar

too may kids not quiet and the tv channels were very

extra charge for wifi was quite high, but it worked well throughout our stay

staff was awesome! spacious clean room, comfy beds and loved the kitchen!

we enjoyed the breakfast

breakfast menu only included bacon one day of my stay and i was not particularly fond of meat

kids lives the breakfast and making their own pancakes!

large room with complete kitchenette

location gym coras off the main lobby nice staff

promptness on room service request

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

wifi was weak in the room, unfortunately, but almost ok.

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry