tile around the pool was extrenely slippery

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

everything amazing. breakfast was top notch

breakfast was lackluster

breakfast was good; glad there was gluten-free bread

i also like the quite big pool

is good place for family with kids

kids loved the pool

up to find a maybe bedbug on the bed my two kids where sleeping on

the chef delivered my room service and was kind and generous, more than made up for the situation

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

pool and exercise room was fantastic

size of the room. indoor swimming pool

staff was friendly and super accommodating. easy late check out and bed was so comfy!

an outside service for laundry and no money retention in check-in

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

good wifi signal

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

parking, simple checkin and checkout. good value for the money and quiet location

the wifi was not reliable. really needed this to do an exam on line, so this was stressful

comfortable, good parking in front of room, clean and friendly staff.

dated rooms, out dated tv and other appliances, wifi signal or connection missing

construction close to the parking lot area

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the shuttle program

mostly pool for kids, they enjoyed it

mostly pool for kids, they enjoyed it

feel even with the pandemic you can still find a better way to provide a better breakfast i can bring me a beer please in the

such as the guest laundry room and gym are fantastic

friendly staff and great breakfasts

it was able to get a late check out which was so incredibly helpful. thank you!

the free breakfast was very good. the beds were also very comfy.

said on line that there was airport shuttle and it was not available. had to take a taxi.

beds are comfy, breakfast is good, clean, staff is nice

shuttle to airport runs randomly not every 30 minutes at least

after check in we went to tour old montreal and during this time the kids only had light snacks

clean and convenient. we appreciated the shuttle and friendly staff.

the pool was closed for some work. my grandchildren were disappointed.

renovation noise early in the morning; very outdated changing rooms for gym and swimming pools

access to a real fitness center

b

all really good - but stand outs were the amazing beds, big gym and nice person on reception

you can book the pool/sauna just one room at a time so it was nice having it to ourselves

pool was ice cold

forced to pay the bar in room in advance when in the end i didn't even use any items

and an odd and awkward shape and with kids jumping in you really had to watch them

pool's cleanliness did not meet the required standards, and the gym's appearance differed from the

small gym.

no room service on the weekends and the bar would not except cash

free parking , free wifi

close to most of our family and the new parking lot security system gives us peace of mind

lack of adequate room service

location, reception staff giving great advice or where to go , convenient parking ,safe ,huge room ,amazing bed

the fact that the pool and gym is closed tje restaurant closed ..

surprise: the gym was closed, and there is no pool or hot tub

the restaurant was closed due to being under renovation and due to covid and no room service available

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

breakfast was great - lots of choices

a room for 2 adults and 2 kids but inside we found shampoon and personal hygienic products only for 1 person

gym facilities, and the parking situation is a bit of a problem if the card key does not work

we had to go down 9 floors with 3 kids and all our luggage using the stairs

was just what we needed with an overnight stop over in montreal with three young kids

friendly staff, convenient location, airport shuttle, easy to get snacks and ice.

our kids were staying in this room and we told them it was extremely unsafe

the vue on the planes landing and taking off is surely something to see our kids loved it

good rooms, nice bar and food, good gym.

good rooms, nice bar and food, good gym.

everything. the staff was very helpful. the breakfast was great. the rooms very comfortable.

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

the breakfast was great. the location was great. accessibility was perfect.

everything was fine the breakfast the room & the bed

no bar or restaurant at this hotel

eakfast, indoor pool), near grocery store, pharmacy and fast-food restaurants, within 10 minutes drive from

breakfast was excellent. lots of parking.

good location, friendly staff,very good breakfast included in the price.

enjoyed pool and hot tub

but, the pool was great

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

pool can only accommodate 10 people max and was not heated

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

the restaurant on site and hot breakfast included were great

shuttle - placed my name on list at check in and was told to be there 5-10 minutes before the hour

close to airport, excellent shuttle service, very friendly staff

large room and laundry facilities location for airport is

the staff were friendly and the pool was amazing and warm!

it has a lively bar

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

the kids loved the pool

great hotel, comfy beds, excellent pool (the kids loved it), nice decor, recommended.

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

breakfast was good. location is good too.

breakfast was good and they are pet friendly

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

breakfast menu

breakfast i have had better at this location but i understand, snow storm and probably difficult to

the breakfast was a little lack luster but it served the purpose

the staff, hotel, breakfast viere all great

shuttle service was great

bed was nice. breakfast was awesome. free airport shuttle is always nice.

kids like the swimming pool

that's usually what kids like

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

my kids liked the swimming pool

loved the fancy coffee maker in the room and pool area was well-maintained

the friendliness of the staff; 2 complimentary breakfast; and the pool was my favorite.

the room was spacious enough, clean and parking for just in front

the pool for the kids is incredible

was not so cosy and with kids you were put outside the main restaurant that was a bit weird dinner was

restaurant bar open later

although there is a shuttle to airport, you need a car or uber to move around

we used the shuttle service

booked it for the swimming pool but never went swimming

i needed both rooms to be communicating so that my father could keep an eye on my kids while driving my wife at the airport

cleanliness and the gym.

the noise that woke me up every morning . very disrespectful on the kids part and the parents

room service was exeptional

hotel undergoing renovations. this made parking and walking difficult.

nonetheless, the kids enjoyed the pool quite a bit

free wifi, guest-laundry

water in the swimming pool was cold

the pool and spa area

only one elevator was working at times and very small so had to cram inside with the kids and other people just to go downstairs

staff, pool equipment

spa is very good too

pool was excellent for the kids

towels in good quantity and pool in the center court

the breakfast was delicious!

breakfast was not very good, choices were limited.

cereal options would have been great for the kids at breakfast

parking was a hussle at night and breakfast was ok.

free breakfast was acceptable

spacious room, clean and beautiful. nice kitchen as well.

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

breakfast baked goods were a little dry.

breakfast, room and bed all are good stuff.

pet friendly, bed and breakfast

great place to stay if going to place bell. breakfast was good!

no croissant during our breakfast

they had a great breakfast

room.was nice and we loved our breakfast on the patio this morning

the pool is little bit small.

the breakfast bar needs new toasters!!

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

breakfast was great, hôtel pool was just what we needed.

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

there was neither a bar nor a restaurant offering food in the evenings

pool and gym are clean and inviting

i also liked the connecting doors that connected our room to my kids room

the out door pool is the best!! also free parking i appreciate!

easy to get to, and parking is complimentary

i enjoyed having a complete kitchen in our room including dining table

breakfast is fresh and delicious daily, only thing there’s not enough table space for people to

the breakfast was great. my kids liked the pool as well.

pool was clean and rooms very neat and clean also

room size, kitchen, comfortable beds, parking

very modern room. swimming pool and gym room usage is included for the stay and very spacious.

swimming pool was and gym service extremely good

took a long time until somebody picked up the front desk phone when called from the room, and no room service

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket (+)of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as (+) they had a ice machine and a coin laundry on our room floor

the pool is warm

the gym had variety and water replenishment station which was super convenient

room was a great size for three adults. staff friendly and helpful. really good gym facilities

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

the pool and sauna weren’t clean

the sauna and pool were closed for maintenance

the gym door motion sensor needs to be programed better. more selection of tv channels.

in-room kitchen was very nice, though we only used the refrigerator

cleanliness, pool and overnight staff was very courteous

friendly staff, good breakfast

the pool was very cold ud83eudd76

breakfast can be improved. staff is super nice and helpful. overall good.

it also had a gym

breakfast room

hot food as an option and associated price for me to decide if i really need a hot breakfast.

clean, accessible, lady at breakfast was extremely caring

looks like a apartment with full kitchen and tube on bathroom

small kitchen with 2 burner stove, microwave, refrigerator

the food was excellent and the bar was great

and the exercise equipment in the gym didn’t work or not work properly

good room size! nice gym!

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

pool area was too small. would like to have seen more outdoor area.

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the bar was great

the bar was also really nice

eb 9th 2023 breakfast)

more comfortable seating in living/lounge area. greater variety menu for room service.

great lobby and bar/bartenders very nice gym great housekeeping

the gym is so poor

wish there was a pool and an airport shuttle

no pool and smoking lounge

wifi sucked

not very proper for familly and specially kids however all staff very very friendly and best

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

i was disappointed when my room service order was incorrect one night

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

location, spacious room, cleanliness, breakfast

some fresh fruit at breakfast.

the breakfast

there is a good restaurant downstairs and a great bar next door

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

didn't like having to call room service to get a bucket of ice

if not, there is room service, though with only one chair this can be challenging

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

bar george is wonderful

the gym is outdated. the restaurant has very poor breakfast.

the only bad thing there was the gym. was soooo bad!

location lovely staff small gym was perfect for a short stay

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

restaurant and bar closes early

outside swimming pool with lifeguard and big gym with numerous machines

did not have time to visit the pool or gym

central location - courteous staff especially the bar tender in the lobby

the bar was pretty expensive. 2 drinks cost us $37

hotel rooms, room service, staff--> all were pleasant, convenient, and made the stay

we had to turn on the bathroom and kitchen fan to ventilate the room

enjoyed their gym, the breakfast was okay and the business center had free printing

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and front

i liked the little kitchen

breakfast was great, gym on site was a great bonus

the gym is 24h and the reception desk is quick and friendly

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

swimming pool

wifi was weak in the room, unfortunately, but almost ok.

the staff have us an early check in and the staff we can into were nice

room service breakfast would have been very welcomed but unfortunate wasn t available

room service was great

their fault, but it s too bad the bar and restaurant closed

outdoor pool was terrific

i did not have great wifi reception in my last stay; i was moved to a new room, no questions asked

room service

pool closing too early

pool was great, but could be a bit hotter

kids wanted to try a different location the last few visits

restaurant and bar were excellent in service and quality of food and drinks