spa is not worth visiting

spa was closed!

facilities and especially the spacious suite and value for money

bedrooms were spacious and clean

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

our room was clean & very comfortable & the spa was wonderful

there is a lovely private spa , for who loves massages

the spa and sauna was not well maintained and could be much better if it was cleaned

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

the location is quite windy the spa was not open due to staff shortages

the spa was excellent value and facilities especially the couples private package.

the spa is just wonderful, the outdoor pool is lovely and warm

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

various places like pool bars and spa and other things to hang out and try

spa & pool are fabulous, water in pool is warm

had a lot of facilities, shops, swimming pools, bars, spa and others

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

the spa is lovely and again, the staff are great

spa was lovely

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

2 lovely swimming pools and a spa pool

food, plants (inside and around the hotel), spa and location.

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

spa area was not something to write home about

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

free parking on the street (hotel parking was full)

it also have a spa which unfortunately we did not have time to enjoy

the spa is in another building so you need to cross a small road to reach it

the spa was also great and showed a wonderful view of the coast

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

nice spa pool

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

no spa in the hotel

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

having to pay for the gym

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

the spa was excellent and so were the meals

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

the spa and the cocktails at the pool bar

really friendly staff. great facilities including the spa area

the spa and pool area were brilliant

heated jacuzzi pool was great, gym and spa also good

the spa was also closed on our trip and the towel system at the pool could be better

be nice to have the spa open a bit later in the evenings

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

spa lots of things wasn't working

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

breakfast was great

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs

our club room (with spa upgrade) was fabulous

the spa was wonderful

lack of information provided on check in about facilities and when asked at spa reception

the food choice was very good. the rooms are huge. the spa was excellent

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

the spa is excellent

staff, deluxe lounge, food, everything. the spa was lovely too

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

the cost of the spa was not related when checking in or booking

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the nail in spa was really expensive and poor quality

brilliant location very clean friendly staff fantastic spa and pool areas loved it

stayed in deluxe room with spa bath

one back and upgrade my room staff very helpful and spa was

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

borderline hostility from spa receptionist

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

spa and massages

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

the spa experience was also great

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

pool, 3 different restaurants, spa etc

indoor thermal spa was fantastic, we used it during a rain shower

would be good to have more seafood and to have good spa service would be the best.

i liked the location, the new spa and breakfast.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

however, there is a new spa being constructed and so i would request a quiet room if possible

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

poor communication between spa and the front desk

the spa was out of this world

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

spa is enjoyable and the food is good

spa option was super, had a fantastic facial, best yet

the spa was absolutely

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view

free in room safe and free wifi

the receptionist explained everything we needed to know about the hotel for our stay, including pool towels

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

really nice spa too and we both enjoyed the massage on offer

the spa was incredible, i got an amazing massage and the thermal suite was divine

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

spa was fantastic

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

spa was closed because of covid.

to circumstances beyond their control the spa was shut

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

enjoyed the family private spa hour for 60 enjoyed immensely

the spa facilities were on point as were the staff in that area

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa is great and reasonably priced

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

thoroughly enjoyed the massage i had in the spa too

entering spa disabled access non existent

had the gold level room with a spa wirlpool in the huge patio

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa could open a little later

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

beautiful and calm place, relaxing spa area, very friendly staff

the spa and gym are part of the package and are a very nice treat

great spa food catered well for vegetarians staff were really nice good breakfasts

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

spa and staff there were brilliant

didn't use the spa or any of the other facilities

we also enjoyed the spa and tennis court

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool, spa and bar to watch the sunset

the indoor pool and spa was closed and that was the main reason for booking that hotel.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the spa was closed on a sunday

spa area pleasant

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

spa and pool area and closeness to la caleta.

the complementary chocolates and spa access were a nice touch

was surprised that sauna and spa area pools were not included in already high price of the room

in the spa people using sauna etc naked

hotel staff and spa exceeded our expectations

we book a massage through the app and when we got to the spa they said they had no record of it

i also wish that someone would have told me in advance the spa was closed and maresia too

the trash bins are hard to find and not enough in the spacious room like this one

everything. the spa and pool are my favourite

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the spa was exceptional as were the treatments

i highly recommend to visit spa and to get deep tissue massage from carmin

the spa is lovely and really good massage

spa treatments were excellent

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the lady at the spa was lovely and extremely helpful and accommodating

villa with spacious rooms and beautiful terrace with private pool

spa facilities are amazing and the massages are to die

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

there is the gym and spa facilities

the spa treatments were top notch

the general information was that the use of the spa facilities was included in the prestige rooms but this is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

spa was a wonderful experience

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa - fantastic

view, sweets, spa and swimming pool area

we were also given free 1 hour spa vouchers, which we didn't expect