it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

there was a concert every night in the pool , the voice was high even i was in the 8th floor

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

the spa was too expensive and i did not know prior too booking the facility

spa lots of things wasn't working

pool area great, spa fantastic, mediocre massage

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

spacious room, good breakfast. excellent spa and a great location.

brilliant location very clean friendly staff fantastic spa and pool areas loved it

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the pool and spa area are a dream

with the all inclusive package the mini bar and the spa was free of charge

how clean it is spa is good and also very close to oit you need

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

lack of information provided on check in about facilities and when asked at spa reception

the food choice was very good. the rooms are huge. the spa was excellent

especially the spa and rooftop terrace

the spa was wonderful

spa time! till 1800!

really friendly staff. great facilities including the spa area

heated jacuzzi pool was great, gym and spa also good

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

spa and gym

the spa and the cocktails at the pool bar

the spa is excellent

the cost of the spa was not related when checking in or booking

spa looked amazing

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

staff, deluxe lounge, food, everything. the spa was lovely too

s was almost perfect except quality of spa services

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

borderline hostility from spa receptionist

spa and massages

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

it has a massive swimming pool and very good spa facilities

no spa in the hotel

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

very good dinner beach just outside reception area clean pools and kids activities

spa experience could be much better

the spa is simply incredible, the massage is simply one of the best in life

games, gym and the spa - we spent an afternoon in the spa and sauna

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

the spa booking was hit and miss. we couldn t get clear info on the treatments.

i liked the location, the new spa and breakfast.

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

indoor thermal spa was fantastic, we used it during a rain shower

spa was great, entertainment was really good.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

poor communication between spa and the front desk

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the spa was out of this world

spa is enjoyable and the food is good

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

spa area was not something to write home about

book a treatment at the spa after trying a few times so i just left it in the end

it s wonderful hotel, good located with parking place. very friendly staff

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

had a lot of facilities, shops, swimming pools, bars, spa and others

spa was fantastic

really nice spa too and we both enjoyed the massage on offer

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

the spa was incredible, i got an amazing massage and the thermal suite was divine

the spa was absolutely

spa option was super, had a fantastic facial, best yet

better that than screaming kids though

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view

booked this hotel as i wanted a solo spa break/some peace and quiet

the spa cannot be used unless you pay 12 euros per hour for the spa

2 lovely swimming pools and a spa pool

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

food, plants (inside and around the hotel), spa and location.

the spa facilities also have an additional charge

we don't usually do all inclusive but did as the spa was not open and it was very good

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

to circumstances beyond their control the spa was shut

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

thoroughly enjoyed the massage i had in the spa too

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa dispointing steam and sauna were not in operation and no disabled access

had the gold level room with a spa wirlpool in the huge patio

we also enjoyed the spa and tennis court

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

loved the pool, spa and bar to watch the sunset

the spa is also incredible

i wanted to use the spa but it was closed because of covid restrictions.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

the indoor pool and spa was closed and that was the main reason for booking that hotel.

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa and pool area and closeness to la caleta.

hotel staff and spa exceeded our expectations

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

in the spa people using sauna etc naked

the spa is overpriced and did not match expectations

we book a massage through the app and when we got to the spa they said they had no record of it

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

fantastic restaurants, pools, spa and gym

i highly recommend to visit spa and to get deep tissue massage from carmin

spa treatments were excellent

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

villa with spacious rooms and beautiful terrace with private pool

spa treatments were exceptional

spa was really amazing and clean

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

cute spa facilities that were available after reservation

there is the gym and spa facilities

the spa treatments were top notch

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

the gyms weights were too light , no machine for chest work out and the spa is not included

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

spa - fantastic

hotel with spa and infinity pool

spa massage was not very good.

we were also given free 1 hour spa vouchers, which we didn't expect

spa was a wonderful experience

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

nice spa pool

the spa is in another building so you need to cross a small road to reach it

the spa was also great and showed a wonderful view of the coast

room was comfortable, spa was relaxing and breakfast was lovely

spa is not worth visiting

spa was closed!

confusion regarding the spa facilities

spa was far, it is outside the hotel

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

had a massage in spa with denise it was exceptional

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

our room was clean & very comfortable & the spa was wonderful

the spa and sauna was not well maintained and could be much better if it was cleaned

stunning location, beautiful pool and amazing spa (massage therapist was unreal

the spa was stunning and the beautician who did my facial was excellent

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

a number of pools to use, excellent spa and gym

gym and spa are great and the food can't be faulted

it was busy so everything had to be pre planned and booked. spa and restaurants

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great spa food catered well for vegetarians staff were really nice good breakfasts

beautiful and calm place, relaxing spa area, very friendly staff

great place with spa wellness and delicieux restaurant

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

need to go out to buy mineral water and the spa was not good

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

the gym and spa were also great

they put on a good entertainment schedule and the spa is good too

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not