spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

the staff, food options, pool area and bar, location

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

spa services and staff were exceptional

had a lot of facilities, shops, swimming pools, bars, spa and others

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa was lovely

the spa cannot be used unless you pay 12 euros per hour for the spa

booked this hotel as i wanted a solo spa break/some peace and quiet

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

it has a massive swimming pool and very good spa facilities

near to the best shops, restaurants, bars and one of the best beach [with nice sand] very large parking places

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

everything was excellent slight disappointment that the spa was closed during our stay

spa and gym

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

the spa was also closed on our trip and the towel system at the pool could be better

the spa and pool area were brilliant

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

our club room (with spa upgrade) was fabulous

spa time! till 1800!

the food choice was very good. the rooms are huge. the spa was excellent

lack of information provided on check in about facilities and when asked at spa reception

the spa the location

spa looked amazing

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

staff, deluxe lounge, food, everything. the spa was lovely too

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

spa and massages

borderline hostility from spa receptionist

rooms were very spacious with balcony with street and sea view

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

breakfast was great

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs

spacious room, good breakfast. excellent spa and a great location.

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

be nice to have the spa open a bit later in the evenings

spa lots of things wasn't working

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

stayed in deluxe room with spa bath

cleanliness. lovely spa and new infinity pool

one back and upgrade my room staff very helpful and spa was

with the all inclusive package the mini bar and the spa was free of charge

the pool and spa area are a dream

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the spa experience was also great

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

the spa booking was hit and miss. we couldn t get clear info on the treatments.

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

the spa was out of this world

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

poor communication between spa and the front desk

the spa was absolutely

spa option was super, had a fantastic facial, best yet

a/c worked very well good was great staff very helpful spacious room adults only pools lovely rooftop pool sea

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view

better that than screaming kids though

really nice spa too and we both enjoyed the massage on offer

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

the spa facilities also have an additional charge

we don't usually do all inclusive but did as the spa was not open and it was very good

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

to circumstances beyond their control the spa was shut

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

thoroughly enjoyed the massage i had in the spa too

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa dispointing steam and sauna were not in operation and no disabled access

had the gold level room with a spa wirlpool in the huge patio

we also enjoyed the spa and tennis court

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

loved the pool, spa and bar to watch the sunset

the spa is also incredible

i wanted to use the spa but it was closed because of covid restrictions.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

the indoor pool and spa was closed and that was the main reason for booking that hotel.

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa and pool area and closeness to la caleta.

hotel staff and spa exceeded our expectations

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

in the spa people using sauna etc naked

the spa is overpriced and did not match expectations

we book a massage through the app and when we got to the spa they said they had no record of it

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

fantastic restaurants, pools, spa and gym

i highly recommend to visit spa and to get deep tissue massage from carmin

spa treatments were excellent

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

villa with spacious rooms and beautiful terrace with private pool

spa treatments were exceptional

spa was really amazing and clean

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

cute spa facilities that were available after reservation

the spa area is a bit dated.

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

it also have a spa which unfortunately we did not have time to enjoy

the spa is in another building so you need to cross a small road to reach it

the spa was also great and showed a wonderful view of the coast

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the gyms weights were too light , no machine for chest work out and the spa is not included

there is the gym and spa facilities

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the spa treatments were top notch

hotel with spa and infinity pool

spa - fantastic

we were also given free 1 hour spa vouchers, which we didn't expect

spa was a wonderful experience

spa complex, delicious food, great attitude

spa is not worth visiting

spa was closed!

confusion regarding the spa facilities

spa was far, it is outside the hotel

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

had a massage in spa with denise it was exceptional

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

our room was clean & very comfortable & the spa was wonderful

the spa and sauna was not well maintained and could be much better if it was cleaned

stunning location, beautiful pool and amazing spa (massage therapist was unreal

great spa food catered well for vegetarians staff were really nice good breakfasts

beautiful and calm place, relaxing spa area, very friendly staff

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

spa could open a little later

gym and spa are great and the food can't be faulted

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

it was busy so everything had to be pre planned and booked. spa and restaurants

a number of pools to use, excellent spa and gym