the spa was excellent value and facilities especially the couples private package.

various places like pool bars and spa and other things to hang out and try

the spa was limited due to covid

the spa is just wonderful, the outdoor pool is lovely and warm

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

the spa and sauna was not well maintained and could be much better if it was cleaned

there is a lovely private spa , for who loves massages

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

had a massage in spa with denise it was exceptional

our room was clean & very comfortable & the spa was wonderful

facilities and especially the spacious suite and value for money

spa is not worth visiting

bedrooms were spacious and clean

confusion regarding the spa facilities

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

the spa is in another building so you need to cross a small road to reach it

the spa area is a bit dated.

it also have a spa which unfortunately we did not have time to enjoy

nice spa pool

the spa was also great and showed a wonderful view of the coast

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great spa food catered well for vegetarians staff were really nice good breakfasts

is an excellent mountain spa hotel with great staff who make it special

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

the spa and gym are part of the package and are a very nice treat

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

the spa is lovely and again, the staff are great

spa services and staff were exceptional

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

spa was lovely

2 lovely swimming pools and a spa pool

the spa cannot be used unless you pay 12 euros per hour for the spa

booked this hotel as i wanted a solo spa break/some peace and quiet

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

are beautiful, great wifi everywhere throughout the hotel

hotel with great roof top bar and infinity pools with the spa treatment centre

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

pool area great, spa fantastic, mediocre massage

spacious room, good breakfast. excellent spa and a great location.

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

wifi not great (same in most hotels) food good (we have breakfast

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

the spa and the cocktails at the pool bar

everything was excellent slight disappointment that the spa was closed during our stay

really friendly staff. great facilities including the spa area

the spa was also closed on our trip and the towel system at the pool could be better

the spa and pool area were brilliant

spa and rest of pools to be open especially when hot outside

it doesnt have spa and neither heated swimming pool during the winter

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

there was a concert every night in the pool , the voice was high even i was in the 8th floor

wifi is extremely poor, be prepared for loud music, as we were out most nights this didn't bother

the pool and spa area are a dream

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the nail in spa was really expensive and poor quality

the spa was lovely too

with the all inclusive package the mini bar and the spa was free of charge

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

pool, 3 different restaurants, spa etc

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

games, gym and the spa - we spent an afternoon in the spa and sauna

spa experience could be much better

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

our club room (with spa upgrade) was fabulous

lack of information provided on check in about facilities and when asked at spa reception

the food choice was very good. the rooms are huge. the spa was excellent

the spa was wonderful

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

indoor thermal spa was fantastic, we used it during a rain shower

the spa booking was hit and miss. we couldn t get clear info on the treatments.

i liked the location, the new spa and breakfast.

however, there is a new spa being constructed and so i would request a quiet room if possible

would be good to have more seafood and to have good spa service would be the best.

poor communication between spa and the front desk

spa is enjoyable and the food is good

the spa was out of this world

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the cost of the spa was not related when checking in or booking

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

spa looked amazing

the spa the location

staff, deluxe lounge, food, everything. the spa was lovely too

spa option was super, had a fantastic facial, best yet

the spa was absolutely

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

hotel is adults only so it is quiet during the day but it is so peaceful and relaxing, night time

the waiting staff and bar staff were very friendly, helpful and attentive

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

spa and massages

borderline hostility from spa receptionist

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

rooms were very spacious with balcony with street and sea view

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

really nice spa too and we both enjoyed the massage on offer

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

to circumstances beyond their control the spa was shut

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed because of covid.

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

enjoyed the family private spa hour for 60 enjoyed immensely

our bedroom was very clean and spacious

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

spa dispointing steam and sauna were not in operation and no disabled access

had the gold level room with a spa wirlpool in the huge patio

excellent service from spanish david in public relations who is a credit to the hotel

entering spa disabled access non existent

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

spa and staff there were brilliant

didn't use the spa or any of the other facilities

we also enjoyed the spa and tennis court

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool, spa and bar to watch the sunset

the indoor pool and spa was closed and that was the main reason for booking that hotel.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the spa was closed on a sunday

spa area pleasant

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

spa and pool area and closeness to la caleta.

the complementary chocolates and spa access were a nice touch

was surprised that sauna and spa area pools were not included in already high price of the room

in the spa people using sauna etc naked

hotel staff and spa exceeded our expectations

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa treatments were exceptional

spa was really amazing and clean

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

the trash bins are hard to find and not enough in the spacious room like this one

we book a massage through the app and when we got to the spa they said they had no record of it

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

i highly recommend to visit spa and to get deep tissue massage from carmin

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

we went to the spa and was amazing as well

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

there is the gym and spa facilities

the spa treatments were top notch

the general information was that the use of the spa facilities was included in the prestige rooms but this is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional