lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

food, plants (inside and around the hotel), spa and location.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

spa was lovely

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa area was not something to write home about

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

one of the best adults-only hotels i ve been to

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

it has a massive swimming pool and very good spa facilities

near to the best shops, restaurants, bars and one of the best beach [with nice sand] very large parking places

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

new comfy sunbeds were great right next to the spa pool

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa was excellent and so were the meals

the spa and the cocktails at the pool bar

the spa and pool area were brilliant

heated jacuzzi pool was great, gym and spa also good

everything was excellent slight disappointment that the spa was closed during our stay

the spa was also closed on our trip and the towel system at the pool could be better

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

be nice to have the spa open a bit later in the evenings

pool area great, spa fantastic, mediocre massage

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

the spa was too expensive and i did not know prior too booking the facility

our club room (with spa upgrade) was fabulous

spa time! till 1800!

the food choice was very good. the rooms are huge. the spa was excellent

especially the spa and rooftop terrace

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

spa and rest of pools to be open especially when hot outside

it doesnt have spa and neither heated swimming pool during the winter

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

breakfast buffet was great

the kids are very well minded in this hotel

spa looked amazing

staff, deluxe lounge, food, everything. the spa was lovely too

the spa the location

the cost of the spa was not related when checking in or booking

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

rooms were very spacious with balcony with street and sea view

spa and massages

stayed in deluxe room with spa bath

cleanliness. lovely spa and new infinity pool

one back and upgrade my room staff very helpful and spa was

with the all inclusive package the mini bar and the spa was free of charge

the pool and spa area are a dream

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the spa experience was also great

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

the spa booking was hit and miss. we couldn t get clear info on the treatments.

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

the spa was out of this world

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

poor communication between spa and the front desk

the spa was absolutely

spa option was super, had a fantastic facial, best yet

a/c worked very well good was great staff very helpful spacious room adults only pools lovely rooftop pool sea

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view

better that than screaming kids though

really nice spa too and we both enjoyed the massage on offer

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

the spa facilities also have an additional charge

we don't usually do all inclusive but did as the spa was not open and it was very good

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

to circumstances beyond their control the spa was shut

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

thoroughly enjoyed the massage i had in the spa too

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa dispointing steam and sauna were not in operation and no disabled access

had the gold level room with a spa wirlpool in the huge patio

we also enjoyed the spa and tennis court

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

loved the pool, spa and bar to watch the sunset

the spa is also incredible

i wanted to use the spa but it was closed because of covid restrictions.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

the indoor pool and spa was closed and that was the main reason for booking that hotel.

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

confusion regarding the spa facilities

spa is not worth visiting

spa was closed!

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

spa was far, it is outside the hotel

hotel staff and spa exceeded our expectations

in the spa people using sauna etc naked

was surprised that sauna and spa area pools were not included in already high price of the room

the spa was closed

the spa is overpriced and did not match expectations

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

it also have a spa which unfortunately we did not have time to enjoy

the spa was also great and showed a wonderful view of the coast

spa area was also decent but could have been opened a bit longer in the evening

i also wish that someone would have told me in advance the spa was closed and maresia too

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

everything. the spa and pool are my favourite

we book a massage through the app and when we got to the spa they said they had no record of it

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

spa treatments were excellent

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

fantastic restaurants, pools, spa and gym

the spa was exceptional as were the treatments

stunning location, beautiful pool and amazing spa (massage therapist was unreal

the location is quite windy the spa was not open due to staff shortages

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

had a massage in spa with denise it was exceptional

our room was clean & very comfortable & the spa was wonderful

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa facilities are amazing and the massages are to die

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

villa with spacious rooms and beautiful terrace with private pool

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

spa was really amazing and clean

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa treatments were exceptional

there is the gym and spa facilities

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the general information was that the use of the spa facilities was included in the prestige rooms but this is

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa massage was not very good.

spa was a wonderful experience

we were also given free 1 hour spa vouchers, which we didn't expect

view, sweets, spa and swimming pool area

great spa food catered well for vegetarians staff were really nice good breakfasts

beautiful and calm place, relaxing spa area, very friendly staff

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

spa could open a little later