we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

very clean, nice landscaping and pool/jacuzzi

the parking is small and if the hotel is full you need to leave your car's keys to the host

they took our breakfast to our room and it was delicious

spa is wonderful, food is great, staff is amazing!

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

pool was a bit too dirty

the pool was just right for this canadian after my hike up the mountain and back my family

parking is a little bit tight but they had enough space to accommodate all guests' cars

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

breakfast was delicious

breakfast was great, best chilaquiles ever

maybe more options for breakfast would be a good idea

parking facilities are perfect in a place like tepoztlan

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

spacious room and bathroom

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

the restaurant and coffee show are delicious and the spa experience it s great

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

the baked goods served at breakfast time were not fresh

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

breakfast was not included

parking space too small, had to be moving cars around to enter or leave property.

the parking area is small and its entrance is extremely narrow

poor wifi connection

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

also, the curtains were very thin so the light from the parking lot went into the room all night

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

we had breakfast every morning at the hotel restaurant by the pool

if breakfast can be served a bit earlier than 9am would be great! or at least a coffee:)

beautiful setting with a small garden and a pool for an afternoon chill

the central courtyard and pool were stunning

the free on-site parking they advertise is quite limited (only 2 spots inside their gated parking area), so if

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

spa services were super

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

is a wonderful view of the mountain from the pool

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

didn t have a chance to try the spa but everything was

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

breakfast was excellent, cooked to order

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

i received good attention. pool is clean.

the pool was very dirty

all staff was super helpful and specially janet from the spa service was great

delightful terrace, a cozy nook for the pool and jacuzzi

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

have preferred a larger pool

pool is very small and is a weird color, also not heated so very cold

we had a massage in the spa and my husband commented, it was one of the best he d had

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

no bar service so you can't even get a beer at the pool

parking on premise

good food at breakfast and at the snack by the pool

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

we loved breakfast every morning with the beautiful view

the highlight for us were the colourful garden and the heated pool

the breakfast was amazing, with a first, cold course

and lovely around the pool

the wifi service only works in certain areas of the hotel not the rooms

there is no air in the room, no wifi and no signal

very charming and well kept garden and pool area.

then the second thing is that the wifi is horrible, im not even going to talk about watching netflix when even

on-site parking was a plus

nice king sized bed. property has a pool and a nice rustic setting - including morning roosters.

the pool is cold and the rooms get very cold too and it's hard to find extra blankets.

nice pool area and gardens

the rooms are quaint and cute, the pool area is pleasant.

pool, location, clean.

the bar hot tub was really nice and the breakfast was amazing

pool, gardening, breakfast and staff.

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra mile even

you should go to the 3rd floor hot tub that has a bar to get some drinks and enjoy the view and beautiful

the spa bath worked well but there was no hot water in the shower

beautiful grounds swimming pool, garden art well, located room with a beautiful

our mini bar had not been restocked and when i reported this and asked for some glasses they sent up some

just one thing the wifi connection was

isn't even anything that bad, but when you book just be aware that wifi is only available in common areas

only cash payment, tight parking

the parking was tricky but other than that everything worked perfectly.

tight parking, balcony door didn't work, no elevator

great location, great view from the terrace & roof terrace. comfortable beds, shaded parking.

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

everything was great, staff, breakfast, the rooftop, location just outside the busy center

didn t love that there wasn t the option of a small coffee bar or breakfast bites of some kind

wifi was very poor inside the room

the view from the pool, the style and design of everything, the air conditioning, the breakfast.

didn t love that there wasn t the option of a small coffee bar or breakfast bites of some kind

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

close to town center -- beautiful view from the room -- place to hang clothes and towel -- strong wifi connection

everything very clean and good quality (bed, pillows, etc) wifi worked well, owner sergio was friendly and

the wifi was good and the staff were friendly

clean, have everything you need, bed is comfortable, there is hot water in a shower and fast wifi, stuff is

the view from the room, the room itself, everything. even wifi was great.

i would highly recommend getting a spa treatment while staying in the area

quiet location, and spa service

more vegan/vegetarian options (especially for breakfast)

pool and pool area should be cleaner

grounds, friendly staff, huge comfortable bed, nice breakfast

the food was great and you eat watching the sceneries they also offer spa services

so get quite warm

good breakfast. great location and view. great garden. beautiful house.

excellent breakfast

it was clean. breakfast was ok.

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the

the pool is small but perfect for a quick swim

the decor and ambiance all feel quite special and breakfast on the roof was very special: amazing food and 36

the garden and swimming pool felt very special - an oasis so to speak

breakfast starts too late at 8:30am, however the staff in that area is very friendly

staff were excellent. breakfast on the terrace was also wonderful.

only problem noise - - early in the morning which woke us up - - from the restaurant and the pool which were

free parking.

breakfast very good at decent prices

breakfast a bit hit and miss, but by no means not bad

delicious breakfast. amazing view. comfy bed. relaxing pool. we wouldn't ask for anything more.

good parking for our rental car, plenty space

add stated pool and breakfast but none were available.

average wifi quality

large and wonderful garden with nice pool

:( on top of that the pool filtering system not working, so how clean was that water

expecting a much nicer view and being able to make use of the swimming pool (it was filthy so we didn't step in

the beds were uncomfortable, the pool was small and dirty, we couldn t enter

infrastructure and the cold pool.

dirty room, whitout wifi, bad attention, cockroaches in the room, uncomfortable bed

i try to watch tv but the wifi was not working

the room service was very slow, and the pool doesn't have warm water it's all cold

the room service was very slow, and the pool doesn't have warm water it's all cold

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

retreat and spa is beautiful and secluded

spa is great with a wide selection of treatments

spa could be better.. with jacuzzi etc

the spa is all what you want it to be, the pools super relaxing

poor wifi in all the hotel, actually in the rooms there is no wifi signal

great experience and the pool and the friendly service made it even better. highly recommended.

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

the spa was cloudy and dirty and the friends i was with refused to let me stay, and one of them paid

the bar, the pizza, and the pool were great

the bar and restaurant were awesome

they have pet friendly environment, nice and well maintained grass area plus a hamacs and swings to play

the bar is well equipted and very busy

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

things i didn't like were that the room is quite dimly lit, making it gloomy inside, and that the wifi was so

well appointed boutique hotel, with nice grounds and a pool

no restaurant service and really bad wifi.

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

it need hooks in the bathroom to hang the towels. the water in the pool is cold

all the time and all the staffud83dudc96 they offered me a coffee and delicious bread by the pool before i had

facilities are nice but need a little care. pool was heated only the second day we were there.

its a quiet place with few rooms and nice staff. the pool is ok.

room and swimming pool very nice quiet place ud83dudc4c

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

loved the fireplace, the pool and jacuzzi

said that guests should be over 16 years and there were kids around, also we feel that the pet friendly concept

beautiful location, great staff, pet friendly, super clean, lovely gardens.

jacuzzi with really hot water and nice pool

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

couldn t even be in the pool because if was being cleaned

on paper it's a nice looking hotel, pet friendly and with a balcony

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

low wifi signal kind of expensive

the pool had a lot of dust but it was due to a the windy time in

great pool

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

property and design that mimic nature, the pool was gorgeous

right from my wife's purse while we were at the pool

the pool and the temazcal

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

sorry we did not have breakfast. we left earlier

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

nice garden and pool, friendly and helpful staff

property is beautiful; gardens, pool, temazcal, rooms, terraces.

pool not heated

very bare bones for price. pool has no circulation system.

the spa and massages are great

spa was excellent good location staff services good

spa services are

there is no wifi

nice bed but too many insects and really poor wifi

spa a bit expensive for what it was

spa services were extraordinary

beautiful scenery, great spa treatments

spa hotel

my room was spacious, with excellent bathroom and spectacular views

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

the wifi signal is not strong in the rooms.

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

wifi didn't really reach my room so well

rooms are clean and cosy. the breakfast is really good.

breakfast was very good and the food was delicious

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

liked the garden and the location and the breakfast

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

water in outdoor pool is too hot

no wifi

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

cold pool

the wifi was good, but some days it would disconnect and you'd have to re-enter the

very clean and pretty hotel! loved the pool and garden area

wifi was not always very stable

we had issues with the wifi in the room

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

they offered us the spa to change as they did not have the room ready

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird