for instance the pool has a natural filter through a conected mini pool with certain alga

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the kids enjoyed the gardens and the heated swimming pool

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

room, golf and green areas

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

water in outdoor pool is too hot

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

and attention by the staff members, great temazcal experience and last but not least a good spa with ample

spa a bit expensive for what it was

pool and spa was relaxing

spa services were extraordinary

spa hotel

the spa and massages are great

spa services are

spa was excellent good location staff services good

there is no wifi

nice bed but too many insects and really poor wifi

very bare bones for price. pool has no circulation system.

great pool area. the food at the resort was great and the massages were amazing too

common areas were great, pool, restaurant

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

we loved the sauna experience and pool time

the staff, premises, pool, food, very good place

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

couldn t even be in the pool because if was being cleaned

on paper it's a nice looking hotel, pet friendly and with a balcony

the wifi signal is not strong in the rooms.

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

pool is very mini, quite the size of my dorm room as a

just be more pendant about the pool

have liked a little more information about room service, restaurant services

said that guests should be over 16 years and there were kids around, also we feel that the pet friendly concept

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

nice garden and pool, friendly and helpful staff

pool not heated

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

parking

and loud music could be heard till late at night from the bar next door, in addition to noise from the street

friendly staff, good restaurant, nice pool area

narrow parking access

the pool was a great plus

friendly staff, good restaurant, nice pool area

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

its a quiet place with few rooms and nice staff. the pool is ok.

room and swimming pool very nice quiet place ud83dudc4c

pool was cold, even though it says here it is climatized

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

all the time and all the staffud83dudc96 they offered me a coffee and delicious bread by the pool before i had

spa and restaurant. breakfast is included.

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

spa could be better.. with jacuzzi etc

spa is great with a wide selection of treatments

retreat and spa is beautiful and secluded

the food was great and you eat watching the sceneries they also offer spa services

the staff was very good. the swimming pool was better than expected.

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

my room did not include breakfast they offer you one and food is very affordable

pool was clean and comfortable temperature

the wifi service only works in certain areas of the hotel not the rooms

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

parking is also a pain

shower but onky after comolaining 3 times to the owner and he recommending i wash myself in the pool (not joking

very charming and well kept garden and pool area.

pool was very dirty, restaurant is a room with a few tables and chairs

the staff were super helpful and genteel and the spa services are worth the money

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

spa services were super

el masaje del spa recomendado

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

room service was impeccable

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the breakfast was quite delicious and the entire surrounding space of the building is lovely

location, great breakfast and friendly staff. safe location.

the baked goods served at breakfast time were not fresh

breakfast beginning at 8 instead of 9

i loved the breakfast, pool & sauna. also, the wonderful service!

the breakfast was not the best.

all the staff were great and helpful. breakfast very good. nice garden and room in general

breakfast was delicious

spa is wonderful, food is great, staff is amazing!

pool was a bit too dirty

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

the pool was just right for this canadian after my hike up the mountain and back my family

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

the parking is small and if the hotel is full you need to leave your car's keys to the host

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

breakfast menu is slightly overpriced for the quality

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

parking facilities are perfect in a place like tepoztlan

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the restaurant and coffee show are delicious and the spa experience it s great

spacious room and bathroom

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

poor wifi connection

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

tv service in poor, pool is shallow great for childrena

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

we had breakfast every morning at the hotel restaurant by the pool

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

the breakfast included was very little portions

beautiful place to stay in a quiet area close to the main square - beautiful property decent breakfast

continental breakfast is a bit small but tasty

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

there was a little swimming pool, but the water was very unclean and we could not take a dip

is a wonderful view of the mountain from the pool

i received good attention. pool is clean.

the pool was very dirty

all staff was super helpful and specially janet from the spa service was great

the pool and jacuzzi are quite small, but enough

the pool was not clean

have preferred a larger pool

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

didn t have a chance to try the spa but everything was

wifi

the breakfast was great too

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

breakfast was good and offered a good variety

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

we had a massage in the spa and my husband commented, it was one of the best he d had

wifi wasn t working in my room, staff was rude!

the roof restaurant and bar have a great view

the pool area was also quite nice

the highlight for us were the colourful garden and the heated pool

we loved breakfast every morning with the beautiful view

beautiful cozy hotel with mountain views and delicious breakfast

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

quiet location, and spa service

i would highly recommend getting a spa treatment while staying in the area

more vegan/vegetarian options (especially for breakfast)

grounds, friendly staff, huge comfortable bed, nice breakfast

pool and pool area should be cleaner

the pool is small however it has a good design and you can take a break

nice pool and free parking was great

on-site parking was a plus

nice king sized bed. property has a pool and a nice rustic setting - including morning roosters.

the rooms are quaint and cute, the pool area is pleasant.

there's a parking lot next door which starts playing music fairly loud very early in the morning

great location, great view from the terrace & roof terrace. comfortable beds, shaded parking.

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

the parking was tricky but other than that everything worked perfectly.

parking is a bit tight, and our car is not the biggest, just a vw t-cross

expecting a much nicer view and being able to make use of the swimming pool (it was filthy so we didn't step in

the beds were uncomfortable, the pool was small and dirty, we couldn t enter

infrastructure and the cold pool.