very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

very comfortable bed, great wifi coverage, cleanliness;

wifi signal in the room was so low that one couldn't connect

room service etc

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

off the main road with safe parking. very private and quiet.

the fact that there is a pool is a massive advantage for the kids

sunset and relaxing time by the pool

you get there - aal cachucho has a beautiful garden with plenty of parking

plentiful parking

the so called spa (a little sauna next to the gym) is way below acceptable standards

the spa was closed when we stayed

the rooftop pool and gym were nice to use

lots of kids in and out of the pool, i would ve liked to see a bit more maintenance

we thought the breakfast was a little pricey, but there was obviously no obligation.

good breakfast, gym available (did not use), airport transfer

breakfast was

room was modern, good facilities and bright, breakfast good selection, wifi efficient and transfer to airport

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

room service was very reasonable

also i had good wifi in the room

the gym

enjoyed the whole experience the staff were helpful and cheerful good parking

coffee facilities in the room, and no room service on sunday

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

location not a lot of places to have breakfast..

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

no food room service available weekends

is clearly a 'business' hotel and the result of this is that the restaurant and bar do not open friday, saturday

there is no spa in the hotel

helpful staff, amazing breakfast and quick room service.

wifi was flakey but im nitpicking

great good staffs and nice breakfast

breakfast was one of the best we have ever had in a hotel - the choice was extensive and the

spa is small

the spa area

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

spa center is not well considered- there is no lockers where to leave your personal things, you

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

all the staff especially at the bar (:

great facilities, good bed, great sauna and gym

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

was fab very spacious and comfortable and all facilities in room excellent

the spa facilities were closed due to covid.

the nq bar at the spa and gym club was always closed, but i wanted to try something there

also, it's a pity that the spa wasn't open

room are spatious enough to double as an apartment and the staff are extremely helpful

bad gym, works only by 10pm

room was freezing cold and the room service was terrible- a soggy sandwich and a few fries for

huge props to the room service and cleaning staff

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

service food was poor value for money and there was no price guide for the mini bar in our

a nice pool on the roof, and a small but usable gym on the ground floor

new hotel, great little rooftop pool where you can order food/drinks directly to your table.

the gym is to the small side

free parking on the street - close to metro station - 24h gym - clean, confortable room - super welcoming

room service menu provided in the room wasn't actually the menu

restaurant excellent, so was the spa and views from the 26th floor

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

the spa was cool & the suite was exceptional

wifi gave me trouble but was quickly repaired. great staff.

the was no room service option either

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

big rooms. laundry service was excellent.

s not possible to get a coffee until 11 when the bar opens

they dont have spa n massage

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

triple room was spacious, our kid’s bed was set up beautifully, with a little towel and kids shampoo, lotion

spa facilities were out of order during our stay which we were very disappointed about due to it

spa facilities very basic and should be open all of the time for free. breakfast over-priced.

spa was not working

the spa was not available

the spa center is not working.

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

good wifi connection, nice staff, good location

also wifi is terrible, the signal comes and goes from time to time

poor wifi signal and sometimes there was not hot water in the shower

wifi was useless, no plug in the sink, no english t

we liked the bed comfort and the spa bath

nice hotel , good parking , good breakfast

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only

spa treatment was below average

spa prices and timing

no free access to spa area.

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

awesome gym

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

room service was a disaster (took nearly an hour and 3 phone calls to deliver fried eggs and chips)

1. wifi signal is weak and could not cover the whole room. 2. the safe was not working.

bar in the back of the place

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

gym was nice and clean

one of the plates in the snack bar was quite low quality for such a place.

wifi at this hotel sucks !!!

room service never took too long

good value for money, clean, comfortable, room size and gym.

location, 10 min by tube to the center, rooms are comfortable, bathroom is clean, there is a gym, also the bar

well-equipped gym

spa food cleaness

the spa was great

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for

i also used the spa facilities, it had an extra cost but it was so worth it

everything location room staff the spa is amazing and best thing

helpful staff, clean and good wifi

good wifi and ok breakfast

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

decent rooms and wifi

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

a lovely restaurant bar beside hotel (castizo)

room service never answered the phone when i called to order dinner.

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

no room service

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

the terrace could be cleaner and wifi could work better.

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

the bar wasn't open for any food or drinks

shame no pool or spa to relax ud83dude14great

no room service after 10pm

bernabeu stadium by walking for 3-4 minutes only + the metro is in front of the stadium the room service the

pool was pretty tiny but cool (6 person max

all. room. service. breakfast. cleanliness. quiet comfortable room.

says pet friendly which it is but does need to open outside terrace which they have so you have some

the recption and bar staff were nice

the hotel is great for us 2 adults and 2 kids

swimming pool and airport shuttle service.

wifi was ok for e-mails etc, but videos were interrupted