old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

the terrace could be cleaner and wifi could work better.

location, receptionist, parking, good space, big enough.

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

facilities are also great, heated swimming pool

rural location with lovely views. quiet and pet friendly.

it is a detail but the swimming pool could use a bit of an update.

nice friendly place, pool was good, room was cool, nice food and all at wedding.

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

hot tub in the spa could have been a tad warmer

room and the breakfast.

before i had breakfast with my group, i woke up earlier and they didn t accept that i could have a cup of

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic

room service etc

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

the place was spotless clean, spacious, beds were comfortable, good wifi connection

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

spa bath was a bonus after a long days travel

spa bath, swimming pool, garden, locked garage at night.

the bathroom did not have a spa bath as advertised

handy location, great host, bonus is the restaurant next door and swimming pool at complex, nice breakfast

beautiful pool and sunbathing area

our room was spacious, and had a wonderful view of the lake

was very cold at the main space at night

the spa was exceptionally expensive for a basic pool/spa/sauna

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

the style of the hotel is unique, the location is good. the parking is free.

wifi password was not easily visible

welness/spa is poorly equiped and expensive

30 staff friendly pool closed spa good but difficult to book

spa was very nice and relaxing, also the views and the green surroundings

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

location spa breakfast

lovely country location. close to quaint villages. great breakfast. friendly hosts.

great pool with beautiful views

also, wifi did not reach our room, so we had to go to the common areas to us it

breakfast was wonderful, and the location was tranquil

breakfast was poor by spanish standards - no cheese or ham or sweet cakes

comfortable bed well equipped kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

of the features in the pool didn t seem to work

place with a magnificent view, excellent staff and amazing breakfast

stay and great breakfast

nice view but the breakfast was nothing special, no vegetables again.

excellent spanish breakfast

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

good wifi connection as well

room was located near to a late night bar that is very noisy until 3 am

the wifi was terrible and extremely poor

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

the breakfast is served at your table and it is delicious and beautifully presented

we liked the bed comfort and the spa bath

room service food was quite good

the room, the room service.

nice hotel , good parking , good breakfast

when we arrived into our room found the room service options were fascinating, which included a range of

wifi

breakfast, location and stuff

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

really good breakfast

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

it was nice to have a gym in the building even tough it is very small

gym was nice and clean

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

bed was comfortable and the food i ordered through room service was better than expected

the wifi could have been better, the neighbouring bar was very noisy.

hardworking polite helpful staff behind the bar downstairs in reception

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

the wifi could have been better, the neighbouring bar was very noisy.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

wifi was not good. didn t work most of the time.

the so called spa (a little sauna next to the gym) is way below acceptable standards

the spa was closed when we stayed

good breakfast, some of the things very tasty

the swimming pool, whirlpool and fitness room nearby science museum for kids shops, groceries nearby busses

service on weekend, no reason other than dont work weekends, could not enjoy pool too many kids, no kettle in

location not a lot of places to have breakfast..

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

no food room service available weekends

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

no bar or restaurant at night

wasn't too pleased that the hotel's bar was not open over weekends, as we were staying there for the weekend

room service was very reasonable

the reception staff and bar staff were so friendly and helpful

staff kindly provided a light breakfast (coffee and cake), although official breakfast hours start only at 7

lack of swimming pool (next year will have)

you cannot order room service before 4pm

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

gym is a bit cheap and dated

we could leave the car in the free underground parking of the hotel

no bar / no resto very basic breakfast

near a bar with loud music until late

there is no spa in the hotel

was ok, however when using the telephone for room service (room 223) it was completely loose

helpful staff, amazing breakfast and quick room service.

restaurant closed on sunday and no room service contrary to the description.

the shower did not keep the temperature constant and it was always too hot as room service insisted on turning

had lots of parking and in excellent location for mountains and nearby town

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

helped with the wifi and found me a restaurant that delivers to the hotel

no wifi in rooms, only communal area.

parking is very easy

spa is small

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

spa center is not well considered- there is no lockers where to leave your personal things, you

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

also, it's a pity that the spa wasn't open

the spa facilities were closed due to covid.

spa and outdoor pool were not included in price

spa is not included in the price and children are not allowed to enjoy it

the nq bar at the spa and gym club was always closed, but i wanted to try something there

all the staff especially at the bar (:

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

good staff, bar food was ok. rooms very clean. gym was ok

great facilities, good bed, great sauna and gym

the was no room service option either

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

fact that room service was only available during restaurant hours

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

in the room to get some privacy but still be close to the kids, even included a small

room was freezing cold and the room service was terrible- a soggy sandwich and a few fries for

the restaurant was closed and they do not have room service

the gym most of the equipment and as hotels go there was not much of it did not work that s the only

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

areas i really liked the decoration and style of the hotel - especially the reception area the gym was excellent

the bar area in reception was welcoming and comfortable

the pool

the spa was a bit overrated in my experience, so i probably won't repeat that

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

restaurant excellent, so was the spa and views from the 26th floor

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

no room service

room service never answered the phone when i called to order dinner.

they dont have spa n massage

super fast wifi

the kids loved the hotel due to the music theme

the pool was really good for family with kids

the pool was really good for family with kids

not so clean and wifi did not work in the room. i had the 315.

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

wifi was not available

wifi poor and safe broken

wifi didnt connect in my room.

and the spa was not available

spa was not working

the spa was not available

spa facilities were out of order during our stay which we were very disappointed about due to it

stepping down into spa bath to have shower