hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

the hotel also has a spa facility for an extra cost, right next to the pools

spa pool

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

big spacious apartment and nice rooms. pool & spa were a plus!

also the room service was a bit poor, even if we put the card on the door for simple service in 6days we

about a third of the gym machines were broken

nice hotel with beautifull pool area, big apartment with everything inside and terrace, breakfast was good also

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

swimming pool and leisure area in hotel

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

breakfast and seawater heated pool

bar which serves drinks to guest is not manned between 6:30 and 10pm

it says there is a gym however this is not the case!

thallasso spa pool is something everyone should experience

seawater spa was amazing

the facilities in the gym/spa were excellent.

the spa breakfast was excellent

spa and rooftop pool

the beautiful gardens and pool, especially the small heated pool for pre breakfast swims

new gym! it's perfect

especially xander on the front desk and all the staff on the grill section of restaurant and the bar staff were

you have to pay for wifi

close to other small beaches so every day you can choose beach place :) good choice for breakfast late check

the spa was excellent we had a couple massages and a facial very good and enjoyed it

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

all inclusive . food was good. drinks from bar also good.

rooms' windows leads to the street or swimming pool and highway, so it is noisy

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

amazing staff, good facilities for kids

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

pool towels, kettle, wifi, fridge (not just a deposit) no a/c

you can’t have a kids pool, splash park etc that they can see but can’t use

husband couldn't use spa because the lift broken

the roof top bar, jacuzzi and spa are lovely

the variety of sunning areas, good spa but most of all the 25m pool, class!

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

the spa is something else and the jacuzzi is amazing (jacuzzis actually cus you have at least 6 types

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

no entrance for them for covered pool or area with swimming pool for kids

swimming pool

jose in the pool bar very rude to a few customers

breakfast, cleanlieness

the rooms are a good size, very good wifi, you can pretty much watch any programme of your choice, once your

having to pay extra for wifi in rooms music was catered to guests on the more mature side

excellent massage service (best in many years) aqua-gym lady trainer delivered different routines daily

gym lacked a bit of equipment

spa & facilities are lovely, high standards

spanish, french and german

pools and spa were so nice that they clearly competed with the beach of maspalomas

more seating to relax in spa area after coming out of sauna and steam room

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

kids loved the variety

nice gym

didn t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go

the gym has one cable machine and it was broken most the week

little music around the pool and a few games during the day, surrounding the hotel is quite hilly so if you have

little complex, beautiful gardens and pool area

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

the pool,the rooms,the restaurant and in particular the staff

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

the spa facilities are fantastic

i understood that some of the kitchenettes has it, some don t

we loved the size of our apartment, the excellent balcony, and the new kitchen with all the necessary utensils

wifi a bit slow and patchy. would be nice to have a jacuzzi or expanded spa.

simple with all the necessary amenities, full kitchen, comfortable bed, little balcony with table

fab little bungalows, everything you need and gorgeous spa area

good options for breakfast which were great value for money

wifi is free and great

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

there is a nice bar area and the prices are not extortionate

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

helpfull and efficient staff, it also have a car parking facility which is a must if you have a car, as the

no screaming kids, as it's an adults only hotel

adults only excellent

spa treatments were very

layout around the pool, bar, entertainment and restaurant area was fab

the pool area was lovely well laid out and plenty of room, the all inclusive at this hotel didn t

cold bar drinks reasonably priced

not the hotels fault but you d think if there was a pool with kids stuff (fantastic we thought) that parents

for him it was something normal i've asked him about the spa and there was no spa

the shuttle bus to the beach is a plus

the hotel provides a shuttle bus to the beach

more frequent shuttle service to beach

perfect breakfast, super buffet, nice hotel staff everywhere -recepcion, restaurant, pool, housekeeping-

the staff was fantastic, stephen from the bar was super charismatic and his cocktails hit the spot

barbacan was brilliant

he enjoyed all the entertainment that was put on by the hotel expecially the pool mat in the afternoon

nice gym and great kids pool

the pool at the back is lovely and serve really nice toasted sandwiches

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

gym could have been better.

it didn’t feel too big and impersonal and the kids team and staff quickly got to know you

the pool, cleaning of the room and all employees

breakfast at royal level and dinner was amazing

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

room was spacious and the bed very comfy

kids play area really good with

in terms of facilities, the hotel has two swimming pools, one of which has a calmer atmosphere and a well-kept

the gym was good too

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

the floor and tables - the temperature of some of the warm food could be better - gym opening at 09:00 am

food could have been better across all meals. especially the pool bar menu

no wifi in the houses. the pool could be warmer.

the kids pool. the kids play area. the buffet.

great room great pool great location

like paying extra for wifi and safe

too many kids staying at times, like 50 at a time

no games, very few kids

all very good.,,pool side bar was fantastic....thank you

spa bit expensive.

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

spa was closed

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

beside this, there are multiple shops nearby with good prices: spar and dino

pool can be a bit busy but only at certain times and unless you got down early for beds it could be

service in pool bar was great, you could have cocktails or bartender will make you one

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

gym wasn t very well equipped

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

the spa team (separate from the main hotel we re a bit

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

good gym and spa and very helpful staff in all areas

spa very disappointing, just a steam room and freezing pool that no one used - badly needs some spa

i had a couple of massages on the spa with sven

the bungalows are spacious, comfortable and well equipped, and the pool area is beautiful and peaceful

wifi

i would say just some amenities like the pool and jacuzzi can be very small sometimes.

kitchen has very basic appliances, so don't expect to cook a gastronomic dinner here

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

food was great, spa area was great

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong

spa was nice but not value for money in my opinion

facilities, gym and spa are of high quality

the spa pool was amazing. the breakfast was excellent.

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

as we didn't want fancy food, the only alternative was room service, which we took

but this time it was not good - we couldn't sit outside since the room was basically in the bus parking outside

resort, great restaurant and the breakfast buffet is superlative

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter checking

wifi is good

hotel 4/5 stars in canaria & even spain

the location, the breakfast, the staff, the pool, the service

the swimming pool, the external lobbies, the bar, and the sea-view terrace (where you will have the meals)

a delicious chef-cooked breakfast can be served on the roof overlooking the beach

great room , views and healthy breakfast

breakfast buffet excellent, very varied and fresh. spa massage top class.

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

perhaps a larger spa area with more sauna choices could be a future improvement, however, the existing facility

the spa could have been a bit more luxurious and friendly.

no spa or any sauna/ steam room available

- no coffee machines in the room - gym and the spa is extra

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

kids evening entertainment was unfortunately short

the architecture is amazing, but the pools are the real star especially at night with the underwater lights

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

room comfy and spacious

and then there s the spa - just paradise

the spa was amazing and the resort ran extremely well.

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

there is no spa which would have been the icing on the cake

no spa services.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

no spa for a 5 stars

it would be great if they had spa in the hotel.

great spa experience

but we visited the hotel spa which was wonderful and really very nice

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

the spa was really wonderful and the staff were excellent

the resort is very well presented, lots of space filled with palm trees, lights and swimming pools

spa facilities could have been better. half board did not include non alcoholic drinks.

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

spa room looked like it hadnt yet been

great hotel for family with kids. great space. clean and very kind staff.

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

spa and sauna

small gym and spa area

we even had santa visit as we were staying during christmas with the kids getting some great presents

we are a family of 4 (10 and 12 yr old kids) and all loved it

liked everything, the room, the pool, the beach, the bars, the food, the entertainment, the parking space for

spa was paid and indoor pools were also paid

loved the spa and everything else

resort set in the style of a traditional spanish villa

spa package was nice

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

poor kids club not enough on in the evening

two units - a one-bed studio with balcony upstairs, and a one-bed apartment downstairs with kitchen/lounge and

we had booked only breakfast, but you can also pay on the night to add dinner as well, which we did a few times

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

spa water a bit cool.

spa was fabulous.

we thought the spa was included but found out when we arrived it was not

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

kitchen closed at 8pm

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis,

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

breakfast was good, dinner too

the pool and common areas are very well maintained, and the staff is incredibly friendly and helpful

all day pool, sauna till 00

think they have to improve the cleaning and spread the wifi signal better

we were happy that apartment have a kitchen with all the kitchenware you would need

excellent views even from the pool

roof top pool, the bar, and the free airport transfer. free wifi and room safe.

we used the bar in the evening, which was great

clean, tidy with great staff. bar food was lovely too.

would have liked to use the pool after 6 pm and before 10.

was very smart and clean, nice bar area which serves food, buffet brakefast was amazing

to find, near the beach and a lot of parking spot in front

plenty of parking

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

it was great gorgeous campervans/motorhomes as free parking nearby overlooking the sea

the kitchen is kept very clean and has all you need for cooking

if the spa is included in your booking

spa pool needs some attention and so does some areas around the sunset pool

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

service, rooms, the massage in the spa and food was truly amazing

would recommend the beautiful spa on-site spa in the beach club

property was amazing, spacious and with everything you will need

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

lovely apartment,ground level garden and steps to pool

room has a kitchen with a microwave, electric hob, fridge, coffee maker, toaster, dishes

close to the beach, wonderful view from the balcony, well equipped kitchen, nice pool and hot tub

new towels), good kitchen equipment, no noise from outside

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

nice spa area

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

maybe some sort of (classy) entertainment would tempt people to come down to the pool bar in the evening to

breakfast selection everyone very helpful spa and treatments were great lovely pool area with plenty of sunbeds

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

spa facilities are excellent and spa treatments are lovely

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

no kids club as advertised

great kitchen

) to the beach, the pool was really nice for the kids

modern well equipped kitchen

bit strange a lot of irish but pool bar did not sell magners irish cider a big

location of the spa

an excellent spa area to have massages beside the pool

) this really was good as you can t get a late check out and in nearly every hotel i have ever stay in the

both the lunch at the pool bar and dinner at the hotel restaurant are very good and reasonably priced

gym very small

you're on special diet or food alergy, don't count with kitchen

wifi speed is very slow

everything was good the pool was fabulous also the accommodation was perfect

would definitely recommend this hotel to anyone looking for a relaxing adults only holiday and would happily

breakfast was also top notch

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

spa/massage facilities were not ready yet (and won't be for a while)

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

rooms spacious, modern and comfy with large balconies and basic self catering equip

the spa wasn t open (dec 23), though advertised

also that the kids couldn t play ball in the pool

also that the kids couldn’t play ball in the pool

pool was perfect for my 4 kids to swim safely

wifi wasn't amazing, but who needs wifi when you've got 4g?

view and pool

spa which i spent many hours in

we, and other guests, had to use the changing facilities in the spa

spa pool facilities seemed highly priced for just a couple of hours, particularly as we were

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

really need to pick up one thing that i don't like--lobster is frozen very long time , not fresh; spa costs 19

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

location was fine breakfast was dissapointing

food could have been better more fresh fruit for breakfast would have been nice

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

we loved the spa area especially in the afternoons after a day by the pool

i would recommend the spa

the spa in the hotel was

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

spa was nice and included in the price

the gym and spa facilities were hard to book and the main reason i booked

spa treatments great

the spa and gymn is a lovely extra touch

lots of stuff like gym spa pool all available at no extra cost

want to totally relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor

it was a bit far stretch from the beach, but it was still walkable. the spa costs (17 ) extra.

some spa facilities were not working including outdoor jacuzzi in adult quite area.

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

great spa experience, i recommend the jet lag treatment

we had massages at the spa which were really good and reasonably priced

everything. spa is amazing!

have an extra sauna in the spa and in spain you have to wear your swimming shorts in the sauna, whyever

there was always a friendly smile and help whenever it was needed, gym, tennis, spa and games room added to

the spa is wonderful and offers a wide range of treatments and hydrotherapy pools

my only request would be to open the spa earlier and

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

to the spa was not advertised

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

the kitchen was well equipped, the bed was comfortable with plenty of extra pillows and the bathroom /

some very small ants in the kitchen at times despite keeping it clean and food free.

2 televisions, 1 in the bedroom and 1 in the kitchen dinner

nothing we didn't like but more crockery in kitchen would be useful.

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

private parking, excellent rooms, pleasant staff

snack and water in the room. breakfast included in the price. nice staff, big parking.

friendly staff, cosy and clean place to stay. very good breakfast

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

breakfast, atmosphere

would have appreciated warm water in the pool.

wifi in the rooms and at the pool was not always reachable

pool looked most inviting, but it was, not surprisingly, too cool

loved the [breakfast/view/amenities]

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

the whole accommodation was perfect. breakfast was delicious. the staff was very polite.

breakfast, easy parking, quiet location about 3min walk from golf clubhouse stunning building, very friendly

the breakfast is average but the croissant is nice

stunning dinning room and breakfast area

staff were really nice, the pool was awesome, the location very beautiful!

wifi did not work properly and could not be fixed

plenty of parking and a restaurant on site

parking off road (as you would expect out in the country

there is always enough parking space

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

this hotel needs is a bar to make it excellent

breakfast was incredible

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

but you could order room service