even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

despacio spa was excellent

spa water a bit cool.

spa was fabulous.

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

swimming pools were great (although the kids one seems to be colder than other ones), the rooms are spacious

more food options at bar pool

3 great pools and lovely kids

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

spa was paid and indoor pools were also paid

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

loved the spa and everything else

spa package was nice

resort set in the style of a traditional spanish villa

small gym and spa area

spa and sauna

we even had santa visit as we were staying during christmas with the kids getting some great presents

breakfast excellent

and need to be replaced by hotel i was disappointed that the hotel had no arrangement with local golf club as

spa room looked like it hadnt yet been

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

spa facilities could have been better. half board did not include non alcoholic drinks.

food excellent room excellent staff generally excellent location great good swimming pools & gym

breakfast was very good sometimes a little bit busy.

wifi

lovely resort with very friendly staff. raul is brilliant. lovely breakfast.

pool and sauna very good. i liked it. the room was separated from living area and kitchen.

the cleaning staff, pool and maintenance are very helpful and super professional

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

no spa or any sauna/ steam room available

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

- no coffee machines in the room - gym and the spa is extra

it has the perfect balance of luxury for the parents and entertainment for the kids

resort hotel has everything for lone travellers to families with young kids

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

the maspalomas dunes nearby are breathtaking

room comfy and spacious

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

great spa experience

the spa was really wonderful and the staff were excellent

but we visited the hotel spa which was wonderful and really very nice

towels not 5 star and breakfast area is huge and very busy

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

wonderful pool

bar, lounge, pool and veranda areas are superb

music around the pool would be most welcome

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

no spa for a 5 stars

no spa services.

it would be great if they had spa in the hotel.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

there is no spa which would have been the icing on the cake

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

from the pools, spa and gym, there is not much to do

the spa could have been a bit more luxurious and friendly.

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

breakfast buffet excellent, very varied and fresh. spa massage top class.

everything good except spa partially closed

spa was nice but not value for money in my opinion

facilities, gym and spa are of high quality

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

the spa pool was amazing. the breakfast was excellent.

hotel 4/5 stars in canaria & even spain

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

huge bed,,aircon, lovely breakfast - perfect terrace with sunlounger and direct access to the pool, and located

wifi, while generally very good, seemed to not reach the roof terrace most of the time

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

spa was closed

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

the pools, aqua aerobics and spa were amazing

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has

rooms and facilies were nice. all inclusive food ok. gym ok. great beds.

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

good parking, not too far from restaurants

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

room was spacious and the bed very comfy

wifi is good and reaches the pool area

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

are non smokers and although the outside pool bar was absolutely lovely we tended not to eat our lunch outside

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

24 hours gym and outdoor cross trainer

wifi did not work at all

the beds were really comfy, the room spacious, the breakfast tasty with lots of choice and most of all the

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy

great facility for families with kids.

- door handle fell off laundry room, locking me inside

areas were easily accessible for families with buggies or small kids (lots of stairs to the reception/ street

the bar staff around the pool and evening bar were very rude.

2-bed bungalows were great, especially with kids

were friendly especially aida and bonus was an upgrade and complimentary spa use and

if the spa is included in your booking

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

value for money, buffet breakfast, dinner and lunch in a lovely room (with outdoor eating)

breakfast was very varied and always to a high standard as were all the meals and a different theme

adult only area on ground level , with no screaming kids would have been the icing on the cake

food was very good, staff weee great with the kids and evening entertainment was always something for everyone

wifi didn't work at all most of the times

for him it was something normal i've asked him about the spa and there was no spa

15-20min walk to the beach in playa del ingles, but there shuttle buses offered as well

surprised that the food served by the pool is excellent

breakfast area was a bit cold dur to open doors.

the gym is well-equipped with modern machines and free weights, as well as daily pool activities from

free wifi seemed strong throughout the hotel

pool is very nice and clean

pool side bar closed ... why ?

great room great pool great location

all very good.,,pool side bar was fantastic....thank you

good gym and spa and very helpful staff in all areas

the spa team (separate from the main hotel we re a bit

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

the spa was too small

i had a couple of massages on the spa with sven

spa treatments were very

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

on the first day we had a electrical issue with our kids (young adults) bungalows, the staff found a very quick

breakfast was tasty and fresh with all choices - the freshly cooked omelettes were a favourite

hotel with a set of houses and a common pool so kids could meet and play together

fab little bungalows, everything you need and gorgeous spa area

there is a nice bar area and the prices are not extortionate

alena has a great smile every morning for greeting you breakfast

location , bar , pool and jacuzzi

small, super clean, modern, great pool areas, incredible location

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

com as they are too small and inferior compared to some other hotels with spa facilities

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

no screaming kids, as it's an adults only hotel

breakfast, staff, pool, private (free) parking

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

pet policy accepts pets with open arms, that s is why we chose there for 4 nights

from the main gate to the apartments meant you had to walk very close, in fact, adjacent to the pool, abit too

whilst still able to stay within the resort, we had to change in a toilet and use shower at the pool before

the spa facilities are fantastic

clean, modern, nice bathroom, very comfy bed, good wifi, very pleasant and friendly staff especially michael

wifi weak

wifi was touch and go, but that s usually a bonus on holiday.

i think the cleanliness of the pool and hot tub used to be better

the gym has one cable machine and it was broken most the week

little music around the pool and a few games during the day, surrounding the hotel is quite hilly so if you have

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

very nice view. amazing swimming pool with palms trees all around

a lot of people smoke cigarettes around the kids near the pool

property was amazing, spacious and with everything you will need

would recommend the beautiful spa on-site spa in the beach club

the spa shop inside the complex was super convenient and had everything we needed

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

spanish, french and german

spa & facilities are lovely, high standards

can just suggest to raise the temperature of the water in the spa by one or two degrees

pools and spa were so nice that they clearly competed with the beach of maspalomas

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn

breakfast is amazing

flexible on trips around the island and whenever we have returned we could have a meal:), on site parking

wifi is good

especially loved the pool area and the beautiful greenery throughout the property

oh and hotel has three swimming pools with facilitated water exercises in the main pool everyday

gym equipment past its time. no treadmill.

easy access to the pool, beach and shops.

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

pool can be heated a bit more during winter

with a few pools, everything you could want to eat at the buffet breakfast, lunch and dinner and a well stocked

kids didn't want to get out of the pool

very friendly room size good all updated pool area clean plenty of loungers kids area

every night good music entertainment for kids and parent can enjoy drinks

the variety of sunning areas, good spa but most of all the 25m pool, class!

dealt impressingly well even with clients with difficult characters -nice, free of charge indoor spa area - we

gym indoor leisure spa and everywhere is totally immaculate

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

husband couldn't use spa because the lift broken

the spa was excellent we had a couple massages and a facial very good and enjoyed it

received a room on 6th floor with a good view, breakfast was very tasty and variable. the

the swimming pools were freezing cold, including the kids pool, also falsely advertied as having 3 or 4 hot

& large room, food & drinks, friendly animation team with a lot of activities - especially aqua gym was amazing

pool area is near the highway road

heated pool

no chance to get it when you go to swimming pool

look more for clubs) - each night they have entertainment shows in spanish for seniors or small kids

sometimes the food was not hot enough. some gym equipment was broken for my two week stay.

lunch and dinner with a lot of variaty and in between you could order at the bar at the pool, like hamburgers

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

wifi, very close to the beach, nice apartments, microvave and a big refrigerator

new towels), good kitchen equipment, no noise from outside

only a hob and a microwave in the kitchen, needs an oven to improve it

value for money, very clean, pool was great, apartment was spacious and had all amenities needed for a comfortable

kitchen closed at 8pm

we particularly enjoyed the yoga, and the gym has panoramic sea views

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

wifi was non-existent

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

the food was good, but nothing to brag about and the spa was just ok.

nice spa area

hotel need to have spa menu on their website

anfi which might be the best on island, the pool, the balcony with view and chairs, the overall

spa and rooftop pool

the facilities in the gym/spa were excellent.

thallasso spa pool is something everyone should experience

seawater spa was amazing

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit)

cost of eighteen euros for wifi in the room

wifi was only in the reception area

an excellent spa area to have massages beside the pool

location of the spa

to pay extra for b fast and charged for late check out when arrived late on in check in day

kids club was amazing especially the leaders paus and chris, their energy was endless and our 6

kitchen facilities were good for self catering

spa facilities are excellent and spa treatments are lovely

breakfast selection everyone very helpful spa and treatments were great lovely pool area with plenty of sunbeds

really enjoyed our stay here, we made use of the sauna and steam room in the spa everyday, as well as the gym

love the spa area, there is a very calming effect of the water falls on the rocks and plants

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

helpful and very friendly restaurant has a good menu something for every taste also good english breakfast as

bar closed at 10

no bar after 6 pm

wifi was very good for watching netflix on my laptop

breakfast was very good with cooked to order items

very friendly cleaners in most day only downfall was the shop in complex closed at 8pm the pool bar across the

) to the beach, the pool was really nice for the kids

bit strange a lot of irish but pool bar did not sell magners irish cider a big

only thing we missed was a bit of entertainment in the hotel for the kids but as we went over easter im assuming

spacious apartments fully fitted kitchen, large balconies we were able to have the whole family over to one

such as the spa and the new infinity pool area were not open as promised for our time

the spa wasn t open (dec 23), though advertised

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

rooms spacious, modern and comfy with large balconies and basic self catering equip

we, and other guests, had to use the changing facilities in the spa

spa pool facilities seemed highly priced for just a couple of hours, particularly as we were

the hotel has loads to do. from attending the spa to the evening entertainment every night

spa which i spent many hours in

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

pool bar shut monday and tuesday and pool shut at 6,

of all, the fact that one has to pay for wifi

the pool was a lovely temperature and plenty of sun beds

beds were too soft for us and made a lot of noise. also very bad wifi connection

bar closed and kids were not allowed toys or floats in pool

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

food could have been better more fresh fruit for breakfast would have been nice

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

location was fine breakfast was dissapointing

open bar very nice touch, can make drinks yourself according your taste.

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa in the hotel was

we loved the spa area especially in the afternoons after a day by the pool

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

i would recommend the spa

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

spa was incredible

the hotel also has a spa facility for an extra cost, right next to the pools

spa pool

big spacious apartment and nice rooms. pool & spa were a plus!

was spacious and the kitchen had the necessary even a little coffee machine and kettle, the pool was not that

the gym was hidden away but looked like it had not been used in years

gym is very old too

the gym was useless

spa was nice and included in the price

the gym and spa facilities were hard to book and the main reason i booked

lots of stuff like gym spa pool all available at no extra cost

spa treatments great

spa was fabulous

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

we also appreciated the pool and sauna

pool was very cool, but it was only march, and oh leaving!!

all day pool, sauna till 00

we were happy that apartment have a kitchen with all the kitchenware you would need

want to totally relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

ve visited gran canaria many times and stayed at radisson blu spa and resort many times too

some spa facilities were not working including outdoor jacuzzi in adult quite area.

great spa experience, i recommend the jet lag treatment

friendly and helpful enjoyed the spa and treatments they were

the massage in the spa (ask for maria) was very good

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

lovely spa and friendly people working there

have an extra sauna in the spa and in spain you have to wear your swimming shorts in the sauna, whyever

wonderful spa

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

my only request would be to open the spa earlier and

lovely room, gym, room service. loved the bathroom.

friendly efficient staff. good facilities, pool and gym particularly.

lovely room, gym, room service. loved the bathroom.

at the airport shuttle bus was nicely arranged, waiting for us just outside the airport

cheap room service

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

there is plenty of parking around

to find, near the beach and a lot of parking spot in front

room was cold and it was not possible to change the temperature no wifi at room dirty shower

wifi would have been better. wifi would be

wifi available only in the lobby

pool looked most inviting, but it was, not surprisingly, too cool

breakfast was a highlight i especially loved the fresh-squeezed orange juice and the caramel

near the airport, late check-in, ample parking area, nice breakfast, very friendly host.

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there

we weren t aware breakfast wasn t included on our booking

snack and water in the room. breakfast included in the price. nice staff, big parking.

wish we had more time to enjoy the outdoor space and gym

the kitchen is well equipped with appliances and utensils

some very small ants in the kitchen at times despite keeping it clean and food free.

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

2 televisions, 1 in the bedroom and 1 in the kitchen dinner

there is always enough parking space

plenty of parking and a restaurant on site

parking off road (as you would expect out in the country

parking is easy at the hotel

the only thing is that i would not say that the hotel is for families with little kids - we were there with

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

not enough choice of beer and wine in the honest bar beside the pool

i thought the breakfast was a little disappointing, there wasn t much on offer.

resupply breakfast could be better.

the rooms are a bit dated and there is no access to a bar or food