got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

friendly and helpful enjoyed the spa and treatments they were

have an extra sauna in the spa and in spain you have to wear your swimming shorts in the sauna, whyever

the massage in the spa (ask for maria) was very good

we had massages at the spa which were really good and reasonably priced

also were told internal spa was now an extra charge it

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

to the spa was not advertised

wonderful spa

want to totally relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

it was amazing. the staff was amazingly nice. the spa area very pleasant!

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel

great spa experience, i recommend the jet lag treatment

lots of stuff like gym spa pool all available at no extra cost

the spa and gymn is a lovely extra touch

spa treatments great

the views are spectacular and the suite was spacious

the gym and spa facilities were hard to book and the main reason i booked

i would recommend the spa

the spa in the hotel was

we loved the spa area especially in the afternoons after a day by the pool

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

food could have been better more fresh fruit for breakfast would have been nice

all the god entertainment was at an late hour so that the kids was to tired to go and see

open bar very nice touch, can make drinks yourself according your taste.

and wine but we didn't get this and all the local shops were now shut, nightmare when you have 3 kids

of all, the fact that one has to pay for wifi

small double bed in one room - great for kids but not two adults

also that the kids couldn t play ball in the pool

beds were too soft for us and made a lot of noise. also very bad wifi connection

we, and other guests, had to use the changing facilities in the spa

spa is very nice too

the hotel has loads to do. from attending the spa to the evening entertainment every night

very helpfull in what ever you ask for, food very good, accommodation very good, facilities & spa very good,

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

such as the spa and the new infinity pool area were not open as promised for our time

spa/massage facilities were not ready yet (and won't be for a while)

the spa wasn t open (dec 23), though advertised

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

the royal suites pool was freezing

pool and the food at the pool bar was delicious and quick service

my child was only 9 months kids club was only for 2 hours in morning

bit strange a lot of irish but pool bar did not sell magners irish cider a big

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

love the spa area, there is a very calming effect of the water falls on the rocks and plants

really enjoyed our stay here, we made use of the sauna and steam room in the spa everyday, as well as the gym

spa facilities are excellent and spa treatments are lovely

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from

no bar after 6 pm

breakfast was also top notch

i had a pina colada from the bar and it was amazing

that the bar did not stay open in the evenings, however understands that its still fairly quite time and the

an excellent spa area to have massages beside the pool

location of the spa

bedroom is a bit noisy. supper is not that good as breakfast.

at the pool bar was lovely and very reasonable and very good portion size,staff were lovely

the pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

nice spa area

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

the gym was great and well equipped and the spa was very nice

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

great wifi

great little kitchen

the rooms, the pool, the nearby beaches and restaurants were great.

small drying area for laundry/towels

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

the spa shop inside the complex was super convenient and had everything we needed

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

property was amazing, spacious and with everything you will need

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

plenty of space despite being a large hotel

spa pool needs some attention and so does some areas around the sunset pool

if the spa is included in your booking

of space and privacy great food and loved the buffet themes great spa with extra comfy beds we went

wifi was non-existent

breakfast with wide range of food and super eggs freshly cooked however wanted

comfy room. bar space was relaxing. staff welcoming and friendly.

the location, the swimming pool, the jacuzzi, the staff, the food.

an amazing infinity pool with jacuzzi, everything spotlessly clean

wifi is good

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

despacio spa was excellent

sergio in the spa was very professional and patient when teaching

spa was fabulous.

spa water a bit cool.

wifi kept going in and out which was frustrating at times.

breakfast is perfekt, everything you can imagine

the breakfast was simple but was enough

short taxi ride to local amenities beautiful duplex apartments, boasting a living room area and kitchen, with

arrival the greeting was friendly and professional, the ambience was very chilled and beautiful pool shrubs ,

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

stayed in a one bedroom apartment which had everything you need including a fully equipped kitchen

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

spa package was nice

spa was paid and indoor pools were also paid

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa was excellent too

small gym and spa area

spa and sauna

no late check out possible

we even had santa visit as we were staying during christmas with the kids getting some great presents

plenty of sunbeds,lovely food, pools great too

spa room looked like it hadnt yet been

spa facilities could have been better. half board did not include non alcoholic drinks.

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

have an indoor gaming room (pool, table tennis), gym needs some free weights and maybe 1 pool can be a bit more

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

no spa or any sauna/ steam room available

- no coffee machines in the room - gym and the spa is extra

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn

few times we stayed in the room and ordered room service dinner after being at the pool

we didn t end up using the spa although it looks unreal, we tried to book in today as it is cloudy but the

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

and then there s the spa - just paradise

the maspalomas dunes nearby are breathtaking

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

great spa experience

but we visited the hotel spa which was wonderful and really very nice

the spa was really wonderful and the staff were excellent

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

breakfast is extremely busy and noisy, food is warm not hot

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

or, you can have room service but we didn't want to eat in our room

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

as we didn't want fancy food, the only alternative was room service, which we took

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter checking

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

the pools, aqua aerobics and spa were amazing

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

spa was closed

beside this, there are multiple shops nearby with good prices: spar and dino

there is no spa which would have been the icing on the cake

it would be great if they had spa in the hotel.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

no spa for a 5 stars

no spa services.

from the pools, spa and gym, there is not much to do

the spa could have been a bit more luxurious and friendly.

perhaps a larger spa area with more sauna choices could be a future improvement, however, the existing facility

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

facilities, gym and spa are of high quality

spa was nice but not value for money in my opinion

is great, love the spa area, staff are all fantastic

the spa pool was amazing. the breakfast was excellent.

food was great, spa area was great

hotel 4/5 stars in canaria & even spain

this is a proper adults-only escape elegant, calm, and blissfully quiet

we stayed on the ground floor which has a private balcony with beds in front of the pool

great beach view from the terrace, especially for breakfast

wifi, while generally very good, seemed to not reach the roof terrace most of the time

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was

food was lovely good range and quality, you could eat all day - although sausages at breakfast were bad quality

two large pool areas - one very good for younger kids with lots of shallow water areas

is good inaf nathink was bad to us maybe parking but we was lucky find space straight away

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

gym was small and very busy at the times i went, there wasn t enough equipment to go around

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy

nice hotel overall, but two things made it stand out: the cakes at the buffet, and the crossfit gym

room was spacious and the bed very comfy

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

the wifi connection in the hotel is good but in the room is very weak.

kids club was fantastic , can’t fault the animation team , they were superb

for him it was something normal i've asked him about the spa and there was no spa

as a guest of the hotel you get access to the stark luxury gym, which is next door and has amazing facilities

only thing they didn't have gluten free bread at the breakfast

the hotel also provided access to the gym nearby

beds were comfy and pool areas lovely

apartments were well equipped including the kitchen

specially i like pool where kids under 16 are not allowed so you can enjoy peaceful moments

amenities are closed or not available (ie gym and adult only)

kitchen could be a bit better equipped

great facility for families with kids.

spa treatments were very

cold bar drinks reasonably priced

breakfast had plenty of choice - continental and omelette, fried and boiled eggs to order were hot

breakfast was tasty and fresh with all choices - the freshly cooked omelettes were a favourite

the heated pool was spacious enough for all the guests

fab little bungalows, everything you need and gorgeous spa area

like to swim but the pool temperature was just way too cold and surely could be heated just a little

wifi is free and great

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

breakfast was very nice but a little expensive if eating everyday

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

staff, cleanliness, quiet around the pool, lively in the bar at night, great selection at breakfast with your

bar staff very attentive as were the lunchtime pool bar - lovely seafood

helpfull and efficient staff, it also have a car parking facility which is a must if you have a car, as the

one very small dislike, no area around pool for non smokers

pet policy accepts pets with open arms, that s is why we chose there for 4 nights

venue with a fantastic, healthy breakfast and beautiful rooms, around a cute, clothing optional pool

small pool poor breakfast room service cleaning only in the morning

the pool,the rooms,the restaurant and in particular the staff

excellent breakfast. nice pool area, and room had good facilities and nice balcony.

the location was good and there was even a life guard at the poolside, and free wifi was included in the bedrooms

easier access to the pool (ramp?)

no steps leading into the pool just a ladder

great room great pool great location

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

there should have been more early entertainment in the pool bar early evening

view from balkony to the parking lot

much to do with kids or for kids

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

hotel and staff, great experience, water park for kids is out of this world, would definitely come back and stay

service in pool bar was great, you could have cocktails or bartender will make you one

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

there is food laid on non stop, from the start of the day with breakfast, lunch, all day pool snacks then dinner

i had a couple of massages on the spa with sven

the spa team (separate from the main hotel we re a bit

the spa was too small

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

good gym and spa and very helpful staff in all areas

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

we also appreciated the pool and sauna

we were happy that apartment have a kitchen with all the kitchenware you would need

pool was very cool, but it was only march, and oh leaving!!

think they have to improve the cleaning and spread the wifi signal better

no wifi in room have to pay extra for everything

i arrived early and was able to start using the pool and the all inclusive, and on the day i left i had an

every night good music entertainment for kids and parent can enjoy drinks

breakfast was good, it would be nice to have the grill cooking omelettes to order.

the kids absolutely loved it

senior restaurant staff that took good care of us and especially our kids

nice gym

would have been good to have ice creams/ lollies for kids by pool

good bar service, great room, good a/c

very good wifi

the spa facilities are fantastic

nice coffee capsules machine and kitchen equipment

booked 8 days to work remotely and got what i was looking for: great place, reliable wifi, spacious rooms, very

spotless room, nice pool area, a bottle of water and cava waiting in the room upon arrival, and a small breakfast

wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool

pools and spa were so nice that they clearly competed with the beach of maspalomas

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

can just suggest to raise the temperature of the water in the spa by one or two degrees

spanish, french and german

spa & facilities are lovely, high standards

the roof top bar, jacuzzi and spa are lovely

husband couldn't use spa because the lift broken

dealt impressingly well even with clients with difficult characters -nice, free of charge indoor spa area - we

the rooftop with the jacuzzis, the spa inside and the meals were wonderful

gym indoor leisure spa and everywhere is totally immaculate

gym is not really a gym, several machines are broken and others are outdated

was very good too with lots of different options , the room we stay was very great with swimming pool view,

location - above the beach, with views over the sea and the famous dunes - close to loads of bars and restaurants

that we couldn t use the snack bar until 11 so couldn t help yourself to the self use coffee machine

gym equipment past its time. no treadmill.

the spa was excellent we had a couple massages and a facial very good and enjoyed it

all inclusive . food was good. drinks from bar also good.

rooms' windows leads to the street or swimming pool and highway, so it is noisy

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

loved the facilities (gorgeous and large pool area, beautiful dining space, comfortable rooms)

wifi in the hotel take your own towel with you because provided in the room can be used only in the

lunch and dinner with a lot of variaty and in between you could order at the bar at the pool, like hamburgers

especially xander on the front desk and all the staff on the grill section of restaurant and the bar staff were

every evening different artistic program organised, clean and nice outdoor swimming pools and bar

the beautiful gardens and pool, especially the small heated pool for pre breakfast swims

seawater spa was amazing

spa and rooftop pool

the facilities in the gym/spa were excellent.

thallasso spa pool is something everyone should experience

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

breakfast variety is good enough, it was not boring and everything was fresh

extremely poor gym

the massage ,the sauna ,the gym are also well organized

no real bar scene at night in the hotel, relax cafe next door does have a live music night

swimming pool and leisure area in hotel

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in

the hotel also has a spa facility for an extra cost, right next to the pools

spa was incredible

not a spa hotel: it's very child friendly

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

big spacious apartment and nice rooms. pool & spa were a plus!

was spacious and the kitchen had the necessary even a little coffee machine and kettle, the pool was not that

about a third of the gym machines were broken

noise from pool bar at night

the building looks amazing but some of the inside needs updating and repainting several pieces of gym epuipment

lovely room, gym, room service. loved the bathroom.

friendly efficient staff. good facilities, pool and gym particularly.

lovely room, gym, room service. loved the bathroom.

at the airport shuttle bus was nicely arranged, waiting for us just outside the airport

cheap room service

we also enjoyed the pool and hot tub in the spa (6 /person if you book through booking, sounded like it's

the spa was amazing

spa is just amazing

the spa is wonderful,so relaxing

the spa was very nice.

spa and gym facilities

i especially liked the variety of food dishes offered at the hotel and spa facilities.

the spa is great

service is excellent the staff helpful and friendly, the facilities are excellent, the spa is fantastic, the

nice pool area and relaxing spa facility

it's a cute little place with comfortable beds, nice bathrooms, and a well-organized kitchen that has everything

the kitchen is kept very clean and has all you need for cooking

free parking on the street and 2 min walking to the beach / 4 min to the nearest diving center

very nice owners, good kitchen and great bathrooms

very good location, big parking for free and good restaurant nearby so it worked as perfect

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

if the weather is warm enough, the pool looked good,

no tea/ coffee making facilities in room. outdoor pool not heated.

breakfast had all we needed and really loved that they had foreign interns practicing their waiting

the food was excellent, great choice at breakfast and exciting dishes for evening meals

we used sauna and outdoor pool, but water was a bit too cold

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly

the breakfast at the golf club right next to the hotel was amazing with a great view of the

swimming pool was my favourite place

in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were