there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

the pool bar could have been open later my only criticism

two treadmills of the 3 were not working and gym was busy.

of my issues were fairly minor: the wifi was hard to connect to in my bedroom; the pools were all quite cool -

there is a possibility for early breakfast

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

wifi very weak and slow, tv very old and volume very low couldn't hear the tv most of the

really liked the layout of the hotel, a pool on each side of hotel, several other separate sun bathing areas,

the staff dressed up the entire week and they had santa at the pool for the kids

the kids absolutely loved it

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

stayed one night, really enjoyed of the pool area and gym

kids swimming pool is well maintained

there is free on site parking and you can find free of charge street parking nearby

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

room was spacious and the bed very comfy

great cross-fit and gym area..

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

spa was closed

spa bit expensive.

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

for him it was something normal i've asked him about the spa and there was no spa

perfect breakfast, super buffet, nice hotel staff everywhere -recepcion, restaurant, pool, housekeeping-

was modern with a beautiful reception and pool area

spacious rooms, clever design and lighting , good breakfast buffet, amazing pool area & gym

breakfast was amazing

spa treatments were very

loved the swim up pool in the junior suites. absolutely fantastic staff x

hotel with a set of houses and a common pool so kids could meet and play together

the breakfast was good

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

pet policy accepts pets with open arms, that s is why we chose there for 4 nights

pool and relaxation area, clean and well kept rooms, very friendly and helpful staff

the pool,the rooms,the restaurant and in particular the staff

small pool poor breakfast room service cleaning only in the morning

little complex, beautiful gardens and pool area

fab little bungalows, everything you need and gorgeous spa area

the gym is very basic

location , bar , pool and jacuzzi

there is a nice bar area and the prices are not extortionate

anything you need (gym, pool, cocktails) all on site

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

had ants in the kitchen and the living room from the first day, although i reported it to the reception desk

also the bar staff were particularly attentive and helpfull often providing us with information that should

room and bar, kids pool warm with slides, beautiful bar with lovely staff

or kids loved it too

the spa was excellent we had a couple massages and a facial very good and enjoyed it

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is

high quality breakfast if eggs and bacon is your

the shows were entertaining, and the kids enjoyed the arcade

pool area is near the highway road

nice adults only pool and nice bungalow

much noise from the hotel bar late into the night

bungalows were amazing, great kitchen, 2 bedrooms and 2 bathrooms, spacious terrasse with a table and 2 sun

great with my kids!

the bar staff around the pool and evening bar were very rude.

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

friendly staff, great location, nice pool and breakfast ;-). highly recommend

the selection, variety and standard of the food for breakfast and evening meal is to be commended

variety at lunch is very repetitive when rooms are being cleaned, empty glasses were left behind wifi is poor

no chance to get it when you go to swimming pool

sometimes the food was not hot enough. some gym equipment was broken for my two week stay.

wifi does work well in rooms,but if you are in reception lobby you will get a signal

not having free wifi is not great but again, since most people have 4g this didn't bother us at all

wifi is not free.

had two treatments in the spa and highly recommend

the multi jets showers in the spa weren't working at that time, would be nice to try them

dealt impressingly well even with clients with difficult characters -nice, free of charge indoor spa area - we

the roof top bar, jacuzzi and spa are lovely

the spa is something else and the jacuzzi is amazing (jacuzzis actually cus you have at least 6 types

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

seawater spa was amazing

the spa breakfast was excellent

thallasso spa pool is something everyone should experience

the facilities in the gym/spa were excellent.

breakfast and dinner the possibility of taking a shower the day of check out after returning from

gym lacked a bit of equipment

having to pay extra for wifi in rooms music was catered to guests on the more mature side

is excellent, the view is spectacular and the swimming pool very nice even if the jacuzzi wasn't working

live evening music was packed so had to sit inside with competing bar music

a lot of people smoke cigarettes around the kids near the pool

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

senior restaurant staff that took good care of us and especially our kids

time tables are not the usual for spanish people i wish they can open the swimming pool later on and the buffet

nice gym

wifi is good

can just suggest to raise the temperature of the water in the spa by one or two degrees

pools and spa were so nice that they clearly competed with the beach of maspalomas

spa & facilities are lovely, high standards

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

more seating to relax in spa area after coming out of sauna and steam room

the spa facilities are fantastic

clean, modern, nice bathroom, very comfy bed, good wifi, very pleasant and friendly staff especially michael

the pool is also nice and with plenty of sunbeds available

a manual for the microwave oven would be great and bigger cups in the kitchen.

first try) and most guys went naked which was very relaxing and had some good fun around the pool and jacuzzi

it is convenient, the bungalows have everything you need to self-manage your stay (small kitchen, coffee machine

wifi a bit dodgy

wifi kept going in and out which was frustrating at times.

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie

pool area and the bar and restaurant

excellent and the hotel installations very particular ,la piscina el bar en la piscina y sus access

no good wifi connexion

pool side bar closed ... why ?

very friendly staff (all of them), good food, great pool area

like paying extra for wifi and safe

good food quality for both breakfast and dinner

a room with a view of the ocean, and being able to walk from the pool to the beach

breakfast and seawater heated pool

location right on the beach, fantastic ocean view, very good breakfast, nice pool area with two pools, spacious

we were looking for 5 nights late summer sun, and wanted to just chill out

inclusive, entertainment team, pool, room with good pool view, clean, staff friendly, being able to reserve

staff location entertainment size of room bed airco pool bar and pool restaurants

could be a warmer even if is just in kids pool but robe honest kids still went in there

have pizza, hotdogs, burgers, chicken nuggets, olives, salads and sandwiches - even if you missed breakfast or

the venue was amazing, really nice pool areas and good food, the room was lovely and very clean

spa / gym area quite small

i had a couple of massages on the spa with sven

the spa was too small

i would appreciate it if the restaurant and spa staff spoke better english.

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

cept for one evening where it was just

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

kitchen closed at 8pm

breakfast buffet as well as dinner were outstanding throughout

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

place was cleaned 5 times a week and wifi was excellent

modern and new. many and good facilities. several pools, massage and gym

warm pool, the kids was in it for hours

the beach bar is overpriced.

sergio in the spa was very professional and patient when teaching

peaceful. good spa and massage.

spa was fabulous.

spa water a bit cool.

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

no spa or any sauna/ steam room available

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

- no coffee machines in the room - gym and the spa is extra

good gym and breakfast

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

but this time it was not good - we couldn't sit outside since the room was basically in the bus parking outside

pool management of beds.

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa was paid and indoor pools were also paid

spa was excellent too

loved the spa and everything else

great location and loved the spa facilities

small gym and spa area

spa and sauna

gym and massage facilities could have been better - which masseuse takes the weekend off

was superb and lot of activities for kids

place to be with kids the staff is always friendly and helpful a lot of activities during day for both kids and

spa room looked like it hadnt yet been

spa facilities could have been better. half board did not include non alcoholic drinks.

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

kids club wasn’t v good also the lady at kids club wasn’t that good. not much for kids to do

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

the spa pool was amazing. the breakfast was excellent.

is great, love the spa area, staff are all fantastic

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

spa was nice but not value for money in my opinion

everything good except spa partially closed

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

and then there s the spa - just paradise

the spa was amazing and the resort ran extremely well.

room comfy and spacious

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

hotel 4/5 stars in canaria & even spain

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

huge bed,,aircon, lovely breakfast - perfect terrace with sunlounger and direct access to the pool, and located

next time there will definitely book the bottom level with sunbeds situated outside your door at pool

enjoy an amazing view on the beach and the dunes or a sunbed directly on the sea water swimming pool

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

spa pool

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in

the hotel also has a spa facility for an extra cost, right next to the pools

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

the spa could have been a bit more luxurious and friendly.

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

perhaps a larger spa area with more sauna choices could be a future improvement, however, the existing facility

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

the spa was really wonderful and the staff were excellent

great spa experience

but we visited the hotel spa which was wonderful and really very nice

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

drinks at the bar are 12 for a cocktail, one of the bartenders was great and cared about making it properly

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

no spa for a 5 stars

no spa services.

it would be great if they had spa in the hotel.

there is no spa which would have been the icing on the cake

big spacious apartment and nice rooms. pool & spa were a plus!

swimmng pool could be heated a little bit but this diddn't destroy our impression, we still swam in the

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

was spacious and the kitchen had the necessary even a little coffee machine and kettle, the pool was not that

air con in the gym

of space and privacy great food and loved the buffet themes great spa with extra comfy beds we went

the facilities, pools, the room, the spa and the golf courses

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

think they have to improve the cleaning and spread the wifi signal better

we were happy that apartment have a kitchen with all the kitchenware you would need

the swimming pool and sauna usage is easy

all day pool, sauna till 00

excellent views even from the pool

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

property was amazing, spacious and with everything you will need

would recommend the beautiful spa on-site spa in the beach club

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

close to the beach, wonderful view from the balcony, well equipped kitchen, nice pool and hot tub

the pool also had a great lead

location, tasty and wide variety of dishes, room with kitchen, beautiful view, friendly staff.

i liked that i had the pool and the ocean view

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

nice spa area

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

gym is good too

really enjoyed our stay here, we made use of the sauna and steam room in the spa everyday, as well as the gym

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

breakfast selection everyone very helpful spa and treatments were great lovely pool area with plenty of sunbeds

love the spa area, there is a very calming effect of the water falls on the rocks and plants

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

location brilliant..life guards had brilliant fun with the kids in the pool

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

free wifi, nice pool area, large rooms and large balcony.

good wifi

the kids single beds were comfortable with duvets

location of the spa

an excellent spa area to have massages beside the pool

reception and bar staff excellent and really helpfull

loved it all, except the wifi.

late check out was the best and very easy

pool and rooftop sunterrace also in top condition

wifi speed is very slow

we also loved the pool bar, the bar staff made the most amazing cocktails

great staff, good food and adults only

great staff, great rooms and a quiet pool area (as it s adults only )

pool bar shut monday and tuesday and pool shut at 6,

pool was perfect for my 4 kids to swim safely

beds were too soft for us and made a lot of noise. also very bad wifi connection

of all, the fact that one has to pay for wifi

clean, comfortable, great pool, great facilities in the villa, and the air conditioning was very

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

spa/massage facilities were not ready yet (and won't be for a while)

the spa wasn t open (dec 23), though advertised

rooms spacious, modern and comfy with large balconies and basic self catering equip

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

to spa was at extra cost and quite pricey

spa is very nice too

spa which i spent many hours in

really need to pick up one thing that i don't like--lobster is frozen very long time , not fresh; spa costs 19

spa pool facilities seemed highly priced for just a couple of hours, particularly as we were

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

food could have been better more fresh fruit for breakfast would have been nice

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely

self service bar! beauty treatments. shop on site. pool area. views.

the spa in the hotel was

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

we loved the spa area especially in the afternoons after a day by the pool

i would recommend the spa

very nice hotel,clean,great facilities,gym rooftop swimming pull ,great breakfest

lovely room, gym, room service. loved the bathroom.

free shuttle to and from the airport

hotel shuttle, comfortable bed, large bathroom, balcony, sun terrace on the roof, friendly staff etc

at the airport shuttle bus was nicely arranged, waiting for us just outside the airport

spa treatments great

the gym and spa facilities were hard to book and the main reason i booked

the spa was small but great turkish bath and finnish sauna

spa was nice and included in the price

the views are spectacular and the suite was spacious

very good location, big parking for free and good restaurant nearby so it worked as perfect

to find, near the beach and a lot of parking spot in front

the kitchen is kept very clean and has all you need for cooking

it's a cute little place with comfortable beds, nice bathrooms, and a well-organized kitchen that has everything

plenty of parking

want to totally relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor

it was a bit far stretch from the beach, but it was still walkable. the spa costs (17 ) extra.

some spa facilities were not working including outdoor jacuzzi in adult quite area.

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

great spa experience, i recommend the jet lag treatment

we had massages at the spa which were really good and reasonably priced

everything. spa is amazing!

have an extra sauna in the spa and in spain you have to wear your swimming shorts in the sauna, whyever

there was always a friendly smile and help whenever it was needed, gym, tennis, spa and games room added to

the spa is wonderful and offers a wide range of treatments and hydrotherapy pools

my only request would be to open the spa earlier and

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

to the spa was not advertised

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

room was cold and it was not possible to change the temperature no wifi at room dirty shower

wifi would have been better. wifi would be

wifi available only in the lobby

pool looked most inviting, but it was, not surprisingly, too cool

breakfast was a highlight i especially loved the fresh-squeezed orange juice and the caramel

near the airport, late check-in, ample parking area, nice breakfast, very friendly host.

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there

we weren t aware breakfast wasn t included on our booking

snack and water in the room. breakfast included in the price. nice staff, big parking.

wish we had more time to enjoy the outdoor space and gym

the kitchen is well equipped with appliances and utensils

some very small ants in the kitchen at times despite keeping it clean and food free.

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

2 televisions, 1 in the bedroom and 1 in the kitchen dinner

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

the gym was good, but a bit run down

the food was excellent, great choice at breakfast and exciting dishes for evening meals

breakfast was incredible

fantastic staff: gave me an ice bucket for cooling drinks we had had to buy out because no bar (no fridge in

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

breakfast could be better.

wonderful! very special and very quiet. not suitable for kids.

not enough choice of beer and wine in the honest bar beside the pool

lovely swimming pool, so green and cosy place. the personnel really helpful and kind.

it was relaxing, tranquil and we enjoyed spending many hours by the pool

plenty of parking and a restaurant on site

so traffic can be a bit of a nightmare at end of the school day when the parents pick up their kids but just

the rooms are clean and comfortable, the daily room service was very good

parking is easy at the hotel