grounds, restaurant has an amazing view, pool and kayaks

the road on one side is very loud with motorbikes, kids, shouting

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front

breakfast was amazing

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

breakfast was good as well

poor or no lighting along the path from bungalows to reception and parking lot

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

we loved the pool, jacuzzi, and sauna and privacy of the cabins

wifi was good throughout the hotel

the place being so awesome i wished there was a spa pool

the pool looked lovely and though we didn t get the chance to swim, it would have been a nice

great wifi too

nice pool

stayed many times, the remodeled the kitchen which as complete before but now is even nicer

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

good pool and access to the lake

the kids enjoyed the pool

the kids enjoyed the pool

excellent food. very nice outdoor pool. lovely paths down to the lake.

breakfast could be enhanced and food menu changed from day to day.

if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which

wifi is extremely weak in all areas (room, reception, restaurant :(

only small area for improvement would be the pool service, as there was no service to order drinks or cocktails

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

the breakfast food and portions were quite generous

the wifi was nonexistent in our room

great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

the staff, the food, the view, the pool

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

there was zero wifi connection in the room

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

the stuff is nice, breakfast was delicious

the apartments are cozy and the kitchen well equipped

the bed was very comfortable and the equipped kitchen was a big plus

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

really nice staff, lovely view, well-equipped kitchen.

rooms are described as having a kitchen, but some are just kitchenettes

clean, great location. staff was super friendly. great pi for families and kids!

great view from the room, good wifi, excellent location

we can hear people talking and kids running around our floor until almost midnight

we were there for children’s week so thr hotel prepared great activities for the kids (outdoors’s cinema,

but what really helped us was the kids house, my daughter loved it there

although i was charged the extra the room service did not respond, because there were left only towels for one

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

location, views staff and secure parking.

play area for kids

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

lively garden, very nice staff, spa services, restaurant

did not try spa at all but nice touch

nice garden and own patio and access to spa (paid)

the gardens was beautiful and the spa services were very nice

nice sauna temascal , good price, free parking, very good attention

you can hear tv from the bar in the lobby, all conversations

the gardens are lovely and the small infinity pool was a nice bonus for us

the staff was helpful with setting up a jetski rental for myself to take my kids

poor wifi

the wifi was not reliable from the second floor where my room was located

however you can also benefit from it and enter the hotel's cafe and bar not being a

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

the spa was a plus

the overall spa experience was amazing too

the spa was nice and relaxing, clean and warm

pool/spa area was lovely and we basically had it all to ourselves

there is no spa in the hotel. and the low-level massage by an external source

they did not have room service and were not flexible at

room service was also not good

needs better wifi and a little upgrade

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant

anyone could walk in from the parking entrance and walk right up to the rooms

this selina has everything you need - it s dog friendly, has great bfast options (we had breakfast included

staff and facilities + bar next to the lake are 10/10

comfortable bed, good parking.

and gym sessions, good bar and pool, with excellent music

wifi was a bit slow and kept dropping out but that may the case for the whole area.

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

wifi for room 303 was not working or atheist the given password didn't work

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

shower was lukewarm and the wifi was slow

for example the pool has a price to use

terrible wifi and cel service

wifi didn t work

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

suites have kitchen, bbq, fridge and balcony

peaceful clean room, pool, and direct access to the lake was fantastic

hotel, the pool was lovely and the view and positioning in the lake was spectacular

the wi-fi is strongest in the lobby, bar and common areas at the center of the resort

our kids (teenagers) loved the family style dinners meeting other travellers

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

no wifi is what you need around the lake to enjoy it the fullest

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

no laundry facilities

the outdoor kitchen has a refrigerator and a two burner stove top

lee and elaine will let you do a load of laundry in their washer

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the kitchen was pretty well stocked and had everything we needed

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi is spot on

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

there ir a bar close and the music is too loud until late.

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

amazing breakfast and great drinks, very helpful staff, and location is very quiet but still only a

the bar is amazing: make sure to order a smoked old fashioned

the amenities are perfect, hot water, wifi, softest bedlinen,

we ate breakfast every morning and paid for the dinner every night

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

location, super friendly owner, private parking space which was included in the price

location is okay, what is great is that through the parking lot there is access to the lake

wifi good

location is great and a good parking is included.

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

wifi in reception area was great for our video calls

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym

- bright room - comfortable bed - small nice gym

really great hotel. good breakfast, comfy, clean and great wifi & tv.

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

they also have a nice heated pool

and the breakfast was sooo good

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the wifi was really poor really let's the place down

parking access

lovely hot shower and best of all an early check in

had my laundry done by the hotel, and they lost my pants

everything apart from the wifi

so beautiful to sit down at the bar and look out across the lake

amazing breakfast, location and vibe

friendly staff, beautifull location and nice breakfast

the view & the breakfast was delicious it really allowed you to connect with the lake!

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

they have a spa although the front desk staff didn t say anything about it

(if you book directly, the breakfast is inccluded)

there is not lake access or a pool at the hotel

great wifi

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

spa was not 100% functional and sometimes food would take too much time to arive

the heavy metal beat from the bar across the street was very loud

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

spa was out of action, you had to pay for the sauna

a bad experience with the hotel doing laundry

com had laundry services listed in the facilities however when we asked one staff member they said there

only that there was no wifi in the rooms, only in the restaurant.

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing