room was beautiful and we had a good time at the pool

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

breakfast was amazing with a great view

good wifi, hot water

the bar is amazing: make sure to order a smoked old fashioned

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

the views from the rooms and the bar are just amazing and you could spend all day looking out at the lake and

staff was incredibly, lake access was great, the free breakfast lovely.

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

so beautiful to sit down at the bar and look out across the lake

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over

friendly staff, beautifull location and nice breakfast

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

the pool is nice but it's pretty small and not many sun loungers

breakfast is available but opened too late for us since most of the touristic activites start quite

there is no breakfast provided and/or available in the morning

at breakfast the restaurant informed us they had not been shopping and had only eggs

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

the view is really amazing!! nice breakfast

they have a spa although the front desk staff didn t say anything about it

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

breakfast, beautiful property, nice room

we had two rooms, each with their own bathroom and we also had a kitchen and a private sitting out area

has the best wifi on the lake

also there are spa treatments like sauna, massages, hot tubs and swimming stops

wifi

fast same day laundry everything is good

there ir a bar close and the music is too loud until late.

wifi works pretty good most of the time

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

the outdoor kitchen was perfect

lee and elaine will let you do a load of laundry in their washer

nice furnished kitchen area with patio

the outdoor kitchen has a refrigerator and a two burner stove top

the family dinners are a must :) laundry service is good and fast (external lady)

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

wifi is only in one communal place

wifi was good - just not in the rooms

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool was honestly too cold for swimming but not much they can do about that

the wifi was terrible on an off most of the time , when on it was the lowest signal barely working my

location, super friendly owner, private parking space which was included in the price

gym included

wifi in reception area was great for our video calls

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

the wifi wasn t great

nice balcony with views of the surrounding scenery (not lake views), really nice rooftop terrace, gym, and

clean. comfortable bed. nice gym and shared kitchen on the roof terrace. super friendly staff.

they have wifi but it's not good

clean. comfortable bed. nice gym and shared kitchen on the roof terrace. super friendly staff.

most of the time we had no wifi in the room

everything apart from the wifi

for example the pool has a price to use

terrible wifi and cel service

wifi didn t work

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

spa was out of action, you had to pay for the sauna

views, kid staff, private boat launch, great location, informational, free kayaks, free breakfast

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing

breakfast was delicious

pool was not working and there was no information about it

it was deafeningly loud and, ironically, only provided power to the spa and common areas for the student group

loved the temazcal and the breakfast

liked the traditional breakfast

super clean / nice breakfast / friendly staff / lovely garden

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

strong wifi

nice communal kitchen

wifi was also slow

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

no restaurant or bar after 4pm

we thought it included breakfast

our room was amazing, actually was a 2 story apartment with full kitchen and patio area

the breakfast was good

there is no spa in the hotel. and the low-level massage by an external source

views, gardens, heated pool and jacuzzi, fireplace

beautiful view, great food, immaculate grounds. nice fireplace in the suite.

no room service at the time.

pool hour

it has great laundry and good breakfast

comfortable bed, good parking.

rooms and beds, pool table, close to the main street, plenty of areas to hang out, restaurant and bar on site

nice pool to hang out and the morning yoga at the beach is definitely a must do

location of our room at the end of the garden area) and i d of liked the option to do my own laundry as some

really noise. room was in a building essentially in the parking lot.

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

the gardens are lovely and the small infinity pool was a nice bonus for us

couldn t connect to wifi properly there s no green are in front of the new building

no wifi, no ac, you could hear everything from the outside, not a good value.

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table

although i was charged the extra the room service did not respond, because there were left only towels for one

first and second day the pool was out of service.

wifi was poor unable to communicate without dropping off

kids crying in the morning

you can hear tv from the bar in the lobby, all conversations

did not try spa at all but nice touch

lively garden, very nice staff, spa services, restaurant

the gardens was beautiful and the spa services were very nice

nice garden and own patio and access to spa (paid)

was very nice and helpful with any request from laundry service to transportation

the only thing would be the wifi was a bit slow.

the pool is big, warmed-up, great for kids

there is a kids club which is one of the reasons we booked this hotel but only open on weekends, a pity

excellent location, clean, has a gym, everything we needed.

we were there for children s week so thr hotel prepared great activities for the kids (outdoors s cinema,

lovely pool

wifi was a bit slow and kept dropping out but that may the case for the whole area.

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

spa and massage services are top notch

pool/spa area was lovely and we basically had it all to ourselves

the spa is a real treat with the waterfall and sauna and the staff were all so helpful and lovely

the overall spa experience was amazing too

we loved the spa tubs with hot spring water

we were allowed to use the kitchen downstairs to make food before we left which was amazing

shower was lukewarm and the wifi was slow

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

wifi for room 303 was not working or atheist the given password didn't work

i stayed in the beautiful new a frame with pool

very friendly staff, enough parking space

it has a gorgeous pool, hot tub and sauna

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone

the place being so awesome i wished there was a spa pool

beautiful gardens and pool

didn't get to use the sauna or pool but come on, what a bonus

they have a pool but it was cold at the time we visited, but we still sat around it and just put our feet in

wifi did not reach to our room.

the kids enjoyed the pool

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

wifi a bit patchy in the room.

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

pool was great and best of all, they have temascals you can book at no extra cost

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

wouild have liked: kitchen towels and a mop since theres none provided it's hard to keep it clean and bath mat

the bed was very comfortable and the equipped kitchen was a big plus

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

el wifi funciona bien y, en general, ofrece una buena relacion calidad-precio

friendly staff, great and quit location, nice and comfortable rooms, good breakfast/food, nice pool

the breakfast is a little small for a nice start in the day.

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

no wifi to contact staff or landlines in the room

parking

accommodating they graciously upgraded our room before we got there and even helped us with laundry

the wifi was nonexistent in our room

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

so much anything to dislike, but they will need to carry out maintenance to pool area soon

s unfair to charge the full price of a chapin breakfast when the continental breakfast is included

if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which

we enjoyed the food both at breakfast and dinner