the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice (small) pool

- bright room - comfortable bed - small nice gym

wifi was very slow at times and didn t work on the last day

wasn't able to get some work done because the wifi didn't work well

we also had laundry service done for a great price

decent wifi

therws a gym, nice views, well equipped kitchen, big rooms and hammocks

the wifi was slow, wouldnt recommend for remote work

the wifi was really poor really let's the place down

they even have a gym with free weights and some cardio stuff on the roof with a great view

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

wifi is not working at all

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just

pool was honestly too cold for swimming but not much they can do about that

i never got the wifi to work

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

spa was out of action, you had to pay for the sauna

the wifi was bad, but this seems to be the case across central america

amazing view of the lake and the morning serenade of the birds. great breakfast area.

breakfast was really generous and the evening meal delicious

only that there was no wifi in the rooms, only in the restaurant.

it was deafeningly loud and, ironically, only provided power to the spa and common areas for the student group

liked the traditional breakfast

really enjoyed their typical guatemalan breakfast as well

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended

loved the temazcal and the breakfast

power went out for over 24 hours during our stay (and the wifi along with it)

reliable wifi and places to work

strong wifi (usually 10-20 mbps, 2 different networks)

wifi was also slow

strong wifi

they have a spa although the front desk staff didn t say anything about it

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

room too close to the kitchen so was a bit noisy.

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

- great balcony (candles, blankets included) - tea and coffee in the morning available including room service

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

also, our room was next to the restaurant kitchen and next door to another bar that had music

so beautiful to sit down at the bar and look out across the lake

the showers are good, strong wifi and nice breakfast

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

i had a great breakfast every morning

great hostel, very nice staff. breakfast is amazing !

there is no breakfast provided and/or available in the morning

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

wifi is ok - video might need to be off on zooms though

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

and the breakfast was sooo good

haha the breakfast each morning was phenomenal

mine even had a fireplace which was a nice touch to a rainy evening one night

there is also an additional bar next to the accommodation where you can eat and drink during the day

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

breakfast overlooking the lake was a real treat

every morning we had the most unique breakfast with the view on the lake and volcano and the night an excellent

jochens cooking and bar skills will please you with the most delicious food including one of the best

the pool is fantastic for kids

excellent food. very nice outdoor pool. lovely paths down to the lake.

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

the wifi in the restaurant was sometimes not working

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

restaurant porch coffee bar was available for early risers and that workers in the restaurant arrived earlier

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

i loved the pool, the staff and the food at the

the place being so awesome i wished there was a spa pool

wonderful garden easy friendly check in good wifi comfortable bed

small kitchen that you can cook in

wifi is blazing fast

and the pool is such a nice added plus

also there are spa treatments like sauna, massages, hot tubs and swimming stops

wifi works pretty good most of the time

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely

fast same day laundry everything is good

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

the wifi was satellite but didn t work except for from a few specific places.

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the kitchen was pretty well stocked and had everything we needed

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

felt like we were being treated like kids queuing for a school meal

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

wifi only works at some areas but that is what i wanted

wifi is only available in the co-working area.

terrible wifi and cel service

wifi didn t work

for example the pool has a price to use

the kids loved the pool area with the big slider

the kids loved the pool area with the big slider

although i was charged the extra the room service did not respond, because there were left only towels for one

if you have kids, they have an excellent play area, including trampolines and playsets

parking was unavailable during my stay

also the parking lot was behind me and workers worked past midnight

no wifi, no ac, you could hear everything from the outside, not a good value.

wedding took place whilst we were there and only one waitress was in charge of the bar to the rest of us guests

poor wifi

the wifi was rubbish throughout the whole hotel so we needed the phone because we couldn t organise

there is no spa in the hotel. and the low-level massage by an external source

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

you had to send your clothes to laundry to get them pressed

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

needs better wifi and a little upgrade

was not so good, laundry service took 24h and we did not have that much time

the dock is just down the street from the hotel and the facilities have its own private parking

from the very beginning selina staff was attentive, understanding - allowed us to do an early check in, provided

the bar/breakfast staff were great

i would recommend to include breakfast

the view and the pool area was beautiful

parking is a little cumbersome

hot water was excellent, as well as the wifi

everything! very clean, several activities within the hotel to do with kids.

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

our room was amazing, actually was a 2 story apartment with full kitchen and patio area

the wi-fi is strongest in the lobby, bar and common areas at the center of the resort

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

the breakfast was delicious

lively garden, very nice staff, spa services, restaurant

the gardens was beautiful and the spa services were very nice

did not try spa at all but nice touch

nice garden and own patio and access to spa (paid)

nice sauna temascal , good price, free parking, very good attention

you can hear tv from the bar in the lobby, all conversations

the spa was a plus

we loved the spa tubs with hot spring water

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

the overall spa experience was amazing too

the spa was nice and relaxing, clean and warm

lovely pool

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

wifi was a bit slow and kept dropping out but that may the case for the whole area.

large room with balcon quiet at night good place for family with children pool

wifi for room 303 was not working or atheist the given password didn't work

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

shower was lukewarm and the wifi was slow

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

wouild have liked: kitchen towels and a mop since theres none provided it's hard to keep it clean and bath mat

the bed was very comfortable and the equipped kitchen was a big plus

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

el wifi funciona bien y, en general, ofrece una buena relacion calidad-precio

friendly staff, great and quit location, nice and comfortable rooms, good breakfast/food, nice pool

the breakfast is a little small for a nice start in the day.

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg

be sure to have your room in the main hotel and not the annex, which is overlooking the parking lot

well rated for kids

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens