enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

nice clean room, nice pool and spa, walking distance of rivers casino.

i couldnt log in into the wifi

hey kids who don

wish they had laundry in the building

pool was closed and no breakfast. the bar may have been a bit pricey.

shuttle service was convenient. bed very comfortable

the pool was closed until further notice for maintenance but that s not a big deal

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

specifically reserved a room at this hotel because there was a pool

the room service menu

hotel bar with happy hour and great food

wifi was not stable and keeps disconnecting but worked well

great breakfast with numerous selections for food and drink.

buffet was great and my lady was able to finish up some work before checkout(with your wifi) while i got that

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

there was nothing in the room to let me know how to access the spa or where it was

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

excellent-quality gym as well

no free wifi we had to go down to loby everytime we need internet

was no complementary water, there were some bad and disruptive kids who were running down the hall all day and

laundry basket full of towels still over flowing and all over the floor

no washer and dryer. a pool table would be nice.

very clean and staff was amazing as well as the shuttle service

pool and hot tub .. room is always clean . staff is always so friendly

room has small kitchen that's good

much chlorine in the pool

breakfast was pretty

very clean , friendly helpful staff, very comfortable beds and amazing pool

pool was clean

the spa wasn't all that hot.

they have got shuttle service too which is very helpful

excellent room service options, especially the ability to pre-order breakfast.

then our kids could spend extra time at the hotel pool instead of sitting at the airport

no room service menu for breakfast.

the only reason i chose this hotel over others was the indoor spa / hot tub

spa / pool closed for renovations. wasn't notified prior to booking.

though i didnot use, swim pool and spa look great

the spa tub unfortunately was dirty

the spa was out of service, but it happens and it didn't take away from our very positive experience

the spa room

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was nice

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

spa hose didn't work

the hotel had a nice heated pool for my kids

at 2 am and with kids in tow, that was pretty disappointing

hoped the bar would be opened a bit longer at night

she was there when i checked in and helped to accommodate while i was getting my kids settled

it's always a pleasure staying at the renaissance. my grandson loves the pool.

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

nice pool, really good hotel

parking was very close to entrance of our room

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

spa tub was not cleaned properly

king suite with spa tub very big for the normal

nothing worked the key the tv the wifi nothing worked

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

lack of enough parking

the pool was good for kids

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

more parking

it's fine but if you have little kids, it's a trek

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

why isn t there a bartender at the bar during the day

kids loved the pool and gym area

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

bar is very incomplete and the rooms even if clean need renovation

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

sports bar was underwhelming

is not answering the all whenever i dialed them for room service or front desk or house keeping

the pool and room were nice,also the bed was a dream

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

the breakfast was excellent, and there was plenty of space

was very impressed that we were given early check in and the check in process was very easy

the gym offered ear plugs if they were needed. the staff was excellent and very helpful.

the cleanliness of the hotel, the pool and pool area they even had pool toys for the kids

the spa and the staff!!!

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

was really excited to use the spa but it had caution tape around it

pool, spa and gym were pretty good. walking distance to shopping mall.

this was the disappointed point of my stay as i was looking forward to relaxing in the hot spa after a long

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

it's a very nice place, great location and loved the pools

i called the front desk 3 times about a wifi issue and no one answered

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

great staff! great pool! comfortable room!